Immigration Paralegal resume examples

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Skillful Immigration Paralegal resume

Wendy Cruz
Professional Summary
I am a former senior paralegal specializing in administrative support to busy law office committed to delivering high quality results with little supervision. I am a dedicated and focused person who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. 
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Understands grammar
  • Proofreading
  • Mail management
  • Self-starter
02/2008 to 06/2010
Administrative Assistant Vazquez Framing Raleigh, NC Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Designed electronic file systems and maintained electronic and paper files.
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office.
06/2010 to 06/2012
Team Leader Chick-fil-a Raleigh, NC Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Communicated store policy violations to the leadership team in a timely manner.
Offered direction and gave constructive feedback to motivate team members.
06/2012 to 12/2016
Immigration Paralegal Ladd Immigration Law, LLC Raleigh, NC
Was trusted with a company credit card under my name.
Met with clients and other legal professionals to discuss case details.
Conducted client interviews and all client intake services.
Collected data to prepare and draft settlement packages for clients.
Interpreted and relayed legal information in a clear format for clients.
Processed all assigned cases according to company and client service level agreements.
Managed communication with courts regarding status of petitions and granted orders.
Drafted various court documents, invoices and enclosures at attorneys' request.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Composed and typed routine letters of correspondence.
Managed consents to change attorney for high-volume transfers.
Acted as the point of contact for all incoming co-counsel requests.
Researched, drafted, edited and revised legal opinion publications.
Redacted confidential information from all legal documents on a case by case basis.
Trained new employees on office equipment and job duties.
Directed incoming calls to appropriate staff members.
Drafted, received and tracked due diligence checklist.
Opened new claim files.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Handled all media and public relations inquiries.
Maintained the front desk and reception area in a neat and organized fashion.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Posted open positions on company and social media websites.
Managed the day-to-day calendar for the company's senior director.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
Education and Training
GED Wake Technical Community College Raleigh, NC, USA
Notary Public Wake Technical Community College Raleigh , NC USA
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