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Skillful Intellectual Property Paralegal resume

Ryne Poelker
Professional Overview

Digital marketing specialist, data analyst and freelance front-end web developer. Skilled and experienced in a variety of digital marketing tools and technologies.  Good with numbers, research, and self-education. Quick learner, adaptive, highly creative, intellectually curious, very personable and dedicated.

Skill Areas
  • Google Analytics
  • Ad Words Research
  • Data Visualization with Tableau
  • Social Media Advertising (including Facebook Advertising)
  • Search Engine Optimization and Advertising
  • Email Marketing
  • Programming Proficiency in HTML/CSS, Javascript, some Python
  • WordPress
  • Web Content Management
  • Microsoft Excel and Microsoft Word
  • Archival research
  • Consumer Data Analytics 
  • Consumer Surveys
Relevant Professional Experience
Outreach Specialist and Event Coordinator (Remote) Center for Changes | Detroit, Mi | Oct 2017-Nov 2018
  • Edited and managed website while utilizing SEO strategies
  • Used Google Analytics to analyze web traffic and demographics
  • Managed social media, analyzed followers data and conducted advertising based on findings
  • Used email marketing for fundraising 
Paralegal Law Office of Gregory T. Anderson | Dekalb, Il | Jul 2016-Sep 2017
  •  Data Entry and Visualization
  •  Coordinated Emails
  • Proofread Documents and Analyzed Financial Reports
Board Member Northside Action for Justice | Chicago, Illinois | Jan 2015-Current
  • Analyzed data on housing, neighborhood demographics, education inequity.
  • Developed and published a monthly email newsletter.
  • Wrote comprehensive reports and presentations each month on campaign projects, fundraising and organizational work.
  • Reviewed staff work and gave comprehensive and constructive feedback.
Social Media and Web Specialist Jorge Mujica for Alderman | Chicago, Illinois | Mar 2015
  • Updated and managed campaign website content.
  • Developed advanced social media, digital marketing and online advertising for campaign.
  • Analyzed political data, ward demographics and election numbers.
  • Maintained awareness of digital trends and new emerging technologies and platforms.
Board Member Join the Impact Chicago | Chicago, Illinois | Apr 2009-Oct 2012
  • Gathered and analyzed data on LGBTQ needs and interests.  
  • Updated and maintained website and social media sites.
  • Reviewed study findings and recommended policy options for lawmakers.
Education
Bachelor of Arts: Major: History Minor(s): Political Science and Gender Studies University of Illinois at Chicago | | Chicago, Illinois, United States
High School Diploma PORTA High School | | Petersburg, Illinois, United States | | 2009
Fellowships and Awards

- Windy City Times 30 Under 30 Award - Vegetarian Resource Scholarship Award -  Illinois Children of Veterans Tuition Scholarship 

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Job-winning Intellectual Property Paralegal resume

Tiffany Lee
Summary

Customer-oriented leader with strong history of high-performance in meeting and exceeding objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Experience
01/2017 - Current Mosswood Apartments Victoria, Texas
Property Manager

My responsibilities include payment collections, leasing and lease signing, answering phones, advertising specials and availability, notice updates to residents and other community functions. Inputted information from customer calls and onsite service visits into the company's system using Yardi. Documented any updates to management on renewal progress, at-risk renewals and renewals forecast. Created spread sheets for electricity bills, unit inspections, filter changes, appliance conditions and completed invoices for vendor payments. Always shown exceptional attendance record with special attention to punctuality and preparation to work upon arrival. Post Harvey: 

  • Assisted in planning and executing demolition and reconstruction of apartments.
  • Led Mosswood team in delivery of Demolition post Harvey requiring close cooperation among members to share information and develop solutions to meet housing requirements.
  • Successfully led key projects (HVAC inspection, moisture mapping, appliance condition evaluation, ect) which resulted in accurate completion.
  • Ensured scopes were completed property and accordingly. 
03/2014 - 01/2017 Victoria Eye Center Victoria, TX
Ophthalmic Technician Worked up patients, checked vision, checked medications, assisted Physicians in patient relations and appointments. Ran diagnostic tests on patients whom needed testing for diagnosis such as Diabetic Macular Edema, and Macular Degenration as well as Topography for Corneal problems. Assisted in follow up appointments for LASIK surgery, Cataract surgery, Pterygiectomy surgery. Assisted in contact lens fittings, glaucoma pressure testing. Recorded diabetic information.
08/2011 - 10/2013 Atlas Tubular LP Robstown, TX
Office Assistant

Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members. Supported clerical needs of office manager and other employees, including taking messages, scanning documents and routing business correspondence. Took inventory for supply orders, order and distribute supplies, created spreadsheets, kept office clean and orderly, assisted in company employee luncheons.

Relocated to Victoria and took time off after having my son.

11/2010 - 07/2011 Aces and Eights Robstown, Texas
Oil Field Sales

Went to oilfield companies through out South Texas and assisted in promoting product sales for company. Showed excellent customer service and communication skills in discussing and showing products. Educated customers about product features and technical details to highlight benefits and correct misunderstandings. Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.

Education and Training
2020
Working toward Certificate in Real Estate Victoria College - OnCourse
2009 Buda, Texas, United States
High School Diploma in Basics Jack C Hays High School Graduated with 3.2 GPA and ranked 103 out of 445
Victoria, Texas, United States
Some College (No Degree) Victoria College
Activities and Honors

MCJROTC - Through 2006-2009 of High School

Acknowledged for money management during demolition process post Hurricane Harvey

References
  • April Ritcher: 

Contact Number (361)652-1454

  • Randy Humphries: 

Contact Number (361)571-3381

Email: rhumpy60@gmail.com

  • Sarah Blanton

Contact Number (469)951-6844

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Top Intellectual Property Paralegal skills

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Experienced Intellectual Property Paralegal resume

Akila Dukes
Summary

Experienced Customer Service Property Manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Core Strengths
  • Excellent Organizational Skills
  • Active Listening Skills
  • Energetic work attitude
  • Top sales Performer
  • Telephone Inquiries specialist 
  • Customer service expert
  • Adaptive Team Player 
  • High customer service standards 
  • Strong problem solving ability 
  • Negotiation competency 
  • Troubleshooting skills


Highlights
  •  Quickbooks Accounting 
  • Time management skills 
  • Microsoft Office
  • File/records maintenance
  • Excellent communication
  • Client-focused
  • Computer proficient
Accomplishments
  • Documentation
     Wrote and edited documents to keep staff informed on policies and procedures.
  • Marketing
     Implemented marketing strategies which resulted in 20% growth of customer base.
  • Customer Assistance    

           worked with company systems such as live support and diligently completed           assigned tasks, working overtime if needed.

  • sales

             Consistently generated additional revenue through skilled sales techniques. 

  •  Customer Interface

             Assisted customer over the phone regarding  ,Rent,Property Maintenance,                property rentals and Product Inspection.





Experience
Rochester, NY Frontier Communications( Lead)/ Mar 2016 to Current
  • Resolved customer questions, issues and complaints.
  • Monitored the daily activities of 3 customer support teams.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Owned team productivity metrics.
  • Oversaw training of new team members and mentor each to promote productivity, accuracy and friendly service.
Overnight Stocker
Fairport, NY
Ledestri Foods / Jul 2015 to Feb 2016

Maintained accurate stock records and schedules. Process customer duties and fees quickly to release international shipments. unloaded, packed, staged and loaded products for shipping. Followed proper selection procedures as established by the company. Transported goods from racks ,shelves and vehicles. worked at a rapid pace to meet tight deadline, packed containers and re-packed damaged containers. 

Lead Customer Service Representative
Rochester , Ny
Sutherland Global Services / Dec 2014 to Jun 2015

collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquires. demonstrated mastery of customer service call script within specified timeframes. Addressed customer service inquiries in a timely and accurate fashion. worked with senior Management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow up calls for customer who reported product issues. 

Assistant Teacher
Rochester , NY
Eugenio Maria De Hostos Charter School/ Oct 2013 to Jun 2014

Developed interesting course plans to meet academic, intellectual and social needs of students. Routine met with students parents regurading in-class issue ands learning interruptions to discuss solutions. Developed and implemented  interesting and interactive learning mediums to increase students understanding of course materials. 

  • Presented at 3 industry conferences to audiences of 100+ students and leaders in the field.
  • Observed and documented behaviors and actions.
Assistant Property Manager
Rochester, Ny
Boss Property management /
  • Created and implemented policies and procedures for effective property management.
  • Ensured tenants were aware of and followed all policies and rules.
  • Checked rental eligibility by following Boss Property Management's verification process.
  • Showed units to potential tenants and answered questions about life in the community.
  • Monitored inventory and analyzed product costs.
  • Built and maintained loyal, long-term customer relationships through effective account management.
Education
High School Diploma Dr. Fredde Thomas High School 2013 Rochester , NY
Associate of Science: Business Administration Genesee Community College Batavia, NY
  • Dean's List Honoree 2017 Semester
  • 3.5 GPA
  • Honor Roll 2016-2017
  • Currently Attending Genesee Community college
  • Continuing education in 75-Hour Real Estate Course
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