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  • Proactive Operations Manager versed in contract negotiation and process improvement. Applies in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and business expansion. Successful at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.

  • Risk and Operations Management
  • Complex project negotiations
  • Staff training and development
  • Decisive leader
  • Performance tracking and evaluation

  • Project Analysis
  • Well-versed in contract law
  • Exceptional time management skills
  • MS Office and Quick Books proficient
  • Powerful negotiator
Operations Manager Sep 2008 to May 2012
Smalls Electrical Construction, Inc Brooklyn, NY
  • Provided attention and support to President's initiatives through the company's human resources in order to maintain the integrity, reputation, financial security and viability of the corporation.
  • Managed 70+ employees (office & field), reviewed/created work schedules, delegated assignments on a needed basis, monitored assigned tasks and productivity by following up with managers/staff at the end of each work day.
  • Developed and oversaw the implementation of new procedures and policies in order to support better management reporting, information flow/management, financial forecasting and organizational planning.
  • Negotiated subcontracts with General Contractor and Sub-contractors as well as purchase orders for vendors.
  • In conjunction with the estimating department generated project budgets, estimates and bids along with various proposals.
  • Managed various small projects ranging from $120,000 to $1,600,000, as well as oversaw the management of all projects company wide ranging from $120,000 to $27,000,00.
Project Manager/Litigation Support Analyst Feb 2007 to Sep 2008
Smalls Electrical Construction, Inc New York, NY
  • Built credibility, established rapport, and maintained communication with clients at multiple levels, including those external to the organization.
  • Took initiative in Project Executive absence.
  • assisting client's with non-legal discovery management support, including: Assessing current client solutions and offering recommendations for improvements Assisted client's with discovery management support, including assessing current client solutions and offering better recommendations for improvement.
  • Monitored daily progress to ensure projects were on schedule.
  • Composed correspondence and updates for Sales Executives and clients.
  • Developed and tested new procedures.
  • Managed data collections up to 2 terabytes.
  • Assisted with the processing of electronic data on a needed basis inclusive of but not limited to parsing .PST's, lotus notes, email containers, OCR, as well as modified and created concordance databases, etc.
Co-Owner/Buyer Mar 2005 to Jan 2008
Autopia Motors LLC NJ
  • Planned, directed, and coordinate the operations of the company on a daily basis.
  • Oversaw the purchase of all vehicles.
  • Arranged the pick-up and delivery of vehicles purchased.
  • Delivered appropriate paperwork to client on a timely basis.
  • Provided assistance to customers with inquires about vehicle history.
  • Processed various accounting transactions.
Legal Clerk Mar 1997 to Feb 2005
Simpson, Thacher & Bartlett New York, NY
  • Greeted visiting clients and escorted them on a tour of our facility Prepared closing documents and affidavits Assisted in the training of new employees Responsible for mu duties as assigned and followed through until completion.
  • Preformed all tasks related to management of cases.
  • Operated numerous copiers, binding machines, and fax machines.
Associate of Science 2002 Katherine Gibbs College New York, NY

Web Technologies, Operating Systems, Introduction to Networking, College Mathematics, Software Applications, Customer Service, Network Administration, Data Entry.

High School Diploma 1997 Canarsie High School Brooklyn, NY

Courses: Liberal Arts, Pre-engineering