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Education
2021
Florida State University: College of Law Tallahassee, FL Juris Doctor Candidate
Garnett Scholarship Award 
Rank: 75/212
2017
University of Central Florida Orlando, Florida Bachelor of Arts: Journalism
Minor in Creative Writing
Dean's List, multiple semesters
Bright Futures Academic Scholars Award

Activities:

Staff Reporter/Photographer, various UCF news outlets

Copy Chief, UCF's NSM Today

Experience
June 2017
to
November 2017
Cole, Scott & Kissane, P.A. Bonita Springs, FL Legal Receptionist
  • Input attorney billable time and drafted motions
  • Prepared invoices and tracked payments
  • Handled special projects under the instructions of legal managers
March 2017
to
May 2017
Institute of Internal Auditors Lake Mary, FL Publications Intern
  • Managed social media platforms, including Twitter and Facebook
  • Analyzed surveys and reports to present relevant information to audience
  • Generated factoids and editorial content for the magazine of IIA, an international professional association 
May 2016
to
August 2016
Fishtrack.com Orlando, FL Writing Intern
  • Conducted research and interviews for articles
  • Published reports
  • Generated content for social media platforms, including Facebook and Instagram, for Fishtrack.com, an online publication
March 2014
to
December 2014
CollegeTKTS Orlando, FL Brand Ambassador
  • Promoted brand through social media platforms and events
  • Collaborated with businesses in Orlando area to maximize brand exposure
  • Developed ideas to better package coupons for CollegeTKTS, a marketing and advertising firm
This resume is created in 7 minutes.
Summary
To thrive in a professional business environment. Driven to maintain ethical standards while providing top-notch assistance to clients. Displays the utmost level of professionalism and confidentiality. Follows directives and employs all necessary steps to excel in high-pressure situations.
Skills
  • ​​Microsoft Office (Word, Outlook, Excel & Powerpoint)
  • Staff motivation
  •  Organizational Skills
  • Client Relations
  • Drafting legal documents 
  • Data Entry
  • Strong presentation skills 
  • Appointment setting
  • Critical thinking

  • Multi-line switchboard 
  • Order and request filing 
  •  Travel and event coordination 
  • Case management
  • Database management
  • Computer Proficiency Customer Service
  • Exceptional communication skills 
  • Implementing new business systems
Accomplishments
  • Generated, typed, formatted and edited letters, documents, motions, briefs and client forms.
  • Established a step-by-step procedure manual to help other legal secretaries and staff understand office practices and legal processes.
  • Operated incoming phone lines and properly directed all calls.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
  • Multiple awards for leadership. Recipient of the Most Dedicated Award in 2015.
Experience
01/2018 to 10/2018
Sleep Technologist Casper Etobioke, ON
  • Assisted customers by checking system to find merchandise at other locations, arranging for shipments and delivery.
  • Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later date.
  • Trained new team members on various navigational duties, including shipment, rearranging and provided support and mentoring.
  • Provided excellent and professional service to ensure guest satisfaction.
  • Assisted management during downtime by answering phones, responding to guest inquiries and providing information regarding club services.
  • Communicated with parts department to obtain needed parts.
05/2017 to 01/2018
Fitness Advisor Goodlife Fitness Toronto, On
  • Explained ways to measure exercise intensity for the best results.
  • Suggested exercise modifications to individual students to avoid strain and injury.
  • Encouraged members to continue attending group fitness classes.
  • Corrected dangerous movements and suggested alternate exercises.
  • Recorded class numbers at the conclusion of each class.
05/2016 to 02/2017
Senior Sales Executive H2 Concepts Toronto
  • Trained new employees on company customer service policies and service level standards
  • Trained in team building, customer service and time management
  • Extended customer loyalty and ensured high customer retention
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Led sales with team members to establish sales and retention goals
09/2014 to 09/2016
Head Coach
  • Generated, typed, formatted and edited letters, documents, motions, briefs and client forms.
  • Established a step-by-step procedure manual to help other legal secretaries and staff understand office practices and legal processes.
  • Operated incoming phone lines and properly directed all calls.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
  • Multiple awards for leadership.
  • Recipient of the Most Dedicated Award in 2015.
  • Richview Wrestling Recruited and met with prospective student-athletes to discuss their experience and goals.
  • Trained student-athletes during the off-season.
  • Monitored the academic performance of student-athletes in addition to their athletic progress.
  • Maintained and updated attendance forms and insurance records.
  • Motivated and encouraged student athletes to do their best during practices and games.
  • Helped develop each participant's physical and psychological fitness.
  • Organize, and coordinate recreational activities for children.
07/2012 to 08/2014
Server Scarlett Sports Bar Toronto
  • Delivered quality food and beverage service to guests in a responsible manner.
  • Delivered food and beverage orders within established time frames
  • Maintained full knowledge of all menu items, contents and preparation methods.
  • Processed cash, credit card and voucher payments.
06/2012 to 11/2015
Legal Receptionist Doli Professional Corp Toronto
  • Organized and maintained law libraries, documents and case files.
  • Photocopied all correspondence, documents and other printed materials.
  • Maintained the master calendar for client appointments and court appearances
  • Coordinated and scheduled meetings and telephone conferences
  • Met with clients and other legal professionals to discuss case details
  • Collected data to prepare and draft settlement packages for clients.
  • Trained new employees on office equipment and job duties.
Education and Training
2017
High School Diploma Yorkdale Adult Learning Centre Toronto, Ontario Certificate in Personal Training  
Interests
Wrestling and all sports, Singing/Song writing, Current events, The outdoors and Reading
This resume is created in 7 minutes.
Professional Summary

A UBC Mining Engineer undergraduates seeking employment in a dynamic organization. Personable and astute person with good time management and collaboration skills developed from sporting and volunteer engagements. Strong interpersonal skills enhanced by taking part in theatre activities to develop confidence and communication abilities. Understanding of general employability skills and the importance of working as part of a team and learning from others.

Skills
  • Hardworking
  • Organized
  • Quick learner
  • Strong research skills
  • Relationship management
  • Strong work ethic
  • Extensive sports knowledge
  • Time management
Work History
Education
Bachelor of Applied Science: Mining Engineering, 05/2020
University of British Columbia - Vancouver, B.C.

Relevant Coursework: Mineral Processing | Underground Mining & Design | Rock Fragmentation | Geomechanic Fundamentals | Surface Mining & Design | Floatation | Mineral Deposit Modeling | Cave Mining System | Mine Ventilation & Occupational Health & Safety | Rock Meachnic Design | Mine Waste Management | Water Treatment

other skills

Language: English | Mandarin | Cantonese |

Computer Skills: Vulcan | AutoCAD | C++ | MatLab | MS Office |

Key Projects

Mine Feasibility Study: Accountable for the NI43-101 report writing, mine permitting, community relations, environmental impact, waste hadling, and tailings dam design

Block Cave Mine Design: Performed the construction planning, optimized scheduling, and tracked design cost for goal/copper block model;

Open Pit Mine Design: Designed and drafted plans using Vulcan for a large open pit porphyry deposit;

This resume is created in 7 minutes.
Summary

Dedicated and focused administrative professional with a variety of experience in a fast-paced environment. Ability to problem-solve under difficult circumstances. Willingness to learn from superiors and peers, while paying close attention to details. Well-honed organizational skills, bilingual and adept at completing multiple tasks simultaneously.

Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Time management
  • Strong problem solver
  • Dedicated team player
  • Professional and mature
  • Understands grammar
  • Self-Directed
Experience
Personal Assistant 12/2014 to 07/2015 Private Client Houston, TX
  • Manage personal health care for client.
  • Scheduled trips with MetroLift.
  • Assisting client to self-administer prescribed medications.
  • Checked mail, shopped for groceries and handled bill payments.
  • Organized work projects around client's house.
  • Organized personal calendar and supplied reminders of upcoming events.
Residential Property Manager / Leasing Agent 04/2014 to 12/2014 Catalyst Property Solutions Houston, TX
  • Managed all day-to-day activities involving tenants, subcontractors and property management, take inventory of stock, disburse petty cash and order supplies.
  • Monitored and documented all income, including delinquencies.
  • Achieved the highest possible net operating income by implementing cost control to increase revenue.
  • Conducted apartment tours for potential tenants.
  • Collected, recorded and deposited rental payments.
  • Monitored and documented all income, including delinquencies.
  • Compiled and conveyed all operational and financial data to the regional manager.
  • Fully abstracted all leases and entered all pertinent information into property management system. Updated tenant and unit information to keep current in database.
Call Center Dispatch Asst. / Scheduler 02/2012 to 12/2013 Metropolitan Transit Authority Houston, TX
  • Provided accurate trip information in response to customer inquiries.
  • Addressed customer concerns in a timely and accurate fashion.
  • Maintain and update records at all times.
  • Developed effective relationships with all call center departments through clear communication.
  • Created and ran Excel spreadsheet reports for accurate pick up and drop off time, location and address.
  • Made scheduling adjustments to maximize efficiency.
  • Provided training to new team members.
  • Properly directed inbound calls in phone queues to improve call flow.
Pay Day Loan Clerk 08/2009 to 11/2011 Cash Value of Texas S. Houston, TX
  • Executed the loan origination process, including ordering credit and background reports.
  • Performed daily maintenance of the loan applicant database.
  • Analyzed applicants' financial status and credit to determine feasibility of granting loan.
  • Accept and record payments, explain and offer payment extensions, open and close cash store.
  • Educated customers on the variety of loan products and available credit options.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Organized files, answer phones, send and receive faxes.
Administrative Assistant 07/2008 to 03/2009 Casing Services & Equipment Houston, TX
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Created weekly and monthly vehicle maintenance reports.
  • Received and distributed faxes and mail in a timely manner.
  • Received and screened a high volume of internal and external communications, including email and mail.
Insurance Clerk / Office Assistant 02/2007 to 07/2008 Girling Health Care Corpus Christi, TX
  • Demonstrated analytical and problem-solving ability by addressing barriers to help complete documents and validate accurate patients' medical information.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, faxed reports and scanned documents.
  • Managed daily office operations and maintenance of office equipment.
  • Scheduled appointments for medical assessments.
  • Designed and maintained file systems and demographic charts for patient assessments and reviews.
  • Recorded and filed patient data and medical records.
  • Interpreted medical reports to apply appropriate ICD-9 codes.
Office Manager 01/1977 to 01/2007 Cortinas Residential Services Gregory, TX
  • Improved service quality and increased sales by developing a strong knowledge of company's services.
  • Resolved customer questions, issues and complaints.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Collected, monitored and evaluated customer requirements to achieve desired results and productivity.
  • Prepare inventory lists and order office and maintenance supplies.
  • Answer phones, filing and prepare bank deposits.
Legal Receptionist / Childcare Provider 07/1984 to 08/1993 Jeanne Chastain Law Office Corpus Christi, TX
  • Acted as the point of contact for all incoming counsel requests.
  • Directed incoming calls to appropriate staff members.
  • Opened new claim files.
  • Promptly responded to general inquiries from members, staff, and clients via mail and fax.
  • Photocopied all correspondence, documents and other printed materials.
  • Received and disbursed all incoming mail.
  • Provided childcare when necessary.
Education
R.D.A: Dental Assisting / Dental Radiology 2004 Career Centers of Texas Corpus Christi, TX, USA
GED: General /Studies Del Mar College Corpus Christi, TX, USA