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Professional Summary

Multidisciplinary scientist with seven years of experience leading advanced research projects in the fields of analytical chemistry, molecular genetics, and industrial polymers and coatings. Knowledgeable in overall laboratory function, regulations,  and maintenance.  A highly engaging team builder who supports employee improvement and development in fast-paced, diverse workforce environments.

Work History
Safety Officer And Research Laboratory Technician Senior, 11/2017 to Current
University of Michigan - Biological ChemistryAnn Arbor, Michigan
  • Provides guidance on laboratory safety compliance
  • Serves as liaison between the laboratory and EH&S in helping maintain safety and regulatory information, including Material Safety Data Sheets
  • Conduct laboratory safety self-inspections for the laboratory
  • Membrane-bound system analysis • Project goals include identify cellular pathways of endoplasmic reticulum associated degradation (ERAD) 
  • Research on how ERAD relates to cell stress, protein misfolding, and protein misregulation 
  • Laboratory skills in biological chemistry, project creation, and peer review
Proposal Writer, 03/2017 to Current
CLFC Healthcare Consultants
  • Executes the preparation, assembly, composure, correction, and the arrangement of all responses to the proposals, bids, quotes, information request and official documentation
  • Familiarity with government healthcare contracts and laws
  • Experience with writing, proofing and editing
  • Experience working in a fast paced, multi project environment with short deadlines
Chemistry Technician - OEM Light Vehicle Shader For General Motors, 2016 to 11/2017
OnBoard for Axalta Coating SystemsMount Clemens, Michigan
  • Compliance with preventative maintenance for OSHA audit standards
  • Primary job functions include exceeding current standards for clarity, appearance, and function
  • Independently conduct experiments, collect and present resulting data
  • Maintain laboratory PMCs and chemical stock for completion of experiments
  • Maintain a safe working environment and improve company safety policies
  • Color matching automotive coating color using visual observations and using company-developed software
Master of Science: Environmental Safety And Health, 2020
University Of Wisconsin - Whitewater - Whitewater, WI
  • Implement and manage effective ESH programs
  • Perform risk assessments using a systems perspective
  • Influence risk perception by applying appropriate communication strategies
  • Evaluate the effectiveness of ESH interventions
  • Assess economic consequences of ESH activities
  • Use regulatory, financial, and social rationales to support ESH initiatives
  • Prepare for and develop the capability to respond to emergencies in the workplace
  • Perform duties with professional ethics
Master of Arts: Biological Sciences - Evolution, 2016
Wayne State University - Detroit
  • Teaching assistant in Genetics for laboratory sciences and lecture 
  • Research Assistant to USGS invasive species professor 
  • Golden Key International Honors Society Member - top 15% GPA of graduate students
  • Research in Genetic Interference at a molecular level
  • Research in invasive species management
  • Graduated with Honors
  • Advanced coursework in Applied and Molecular Biology
  • Coursework in Genome Testing and Instrumentation 
Bachelor of Science: Honors Biochemistry, 2014
Eastern Michigan University - Ypsilanti, MI
  • Thesis publication in Molecular Genetics Research
  • Graduated with Honors
  • Thesis seminar participant
  • Reagents Gold Award recipient 
  • Senior Thesis Award recipient
  • Undergraduate Stimulus Award recipient
  • Undergraduate Fellowship Award recipient
  • Housing Award recipient
  • Deans List - 4 years
  • Advanced coursework in Applied and Molecular Biology
  • Coursework in Genome Testing and Laboratory Technology
  • Chemistry Club member
  • Golden Key International Honors Society (Wayne State University)
  • American Society of Safety Professionals (ASSP) - Lansing Chapter
  • Proficient in OSHA regulations
  • Ability to oversee and apply safety audits
  • Maintain safety audits
  • Conduct accident prevention audits
  • Equipment maintenance
  • Statistical analysis
  • Standard methods
  • Grant writing
  • Organizational development
  • Analytical thinker
  • Strong oral and written communication skills
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To obtain a position in an environment that will challenge my customer relations experience further, while allowing me to contribute to the continued growth and success of the organization.
  • Highly responsible and reliable
  • Exceptional interpersonal skills
  • Strong customer engagement
  • Works well under pressure
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Adaptive team player
  • Cheerful and energetic
  • Quick learner
05/2018 to Current
Member Service Specialist Woodlake Aquatics and Fitness Midlothian, VA
  • Answers incoming telephone calls with professionalism to provide information about products, services, store hours, policies and promotions
  • Facilitates tour guides while answering questions, explaining benefits, and plan options
  • Resolves common and complex issues by determining the customer's needs and immediately offering  solutions thereby increasing customer satisfaction 
  • Maintains knowledge of current promotions for new and existing customers
  • Assists in managing day-to-day business operations, including the selling and promotions of various packages
06/2017 to 07/2018
Server Reb Lobster Restaurant Midlothian, 23112
  • Assisted guests with menu item choices in an informative fashion
  • Greeted and served customers in a timely and exceptional manner
  • Suggested additional menu items to increase restaurant sales
  • Regularly checked on guests to ensure customer satisfaction 
  • Demonstrated awareness by confirming legal drinking age and discontinuing service to intoxicated guests
  • Delivered an exceptional level of service to each customer by listening to concerns and resolving issues
  • Handled inbound calls involving customer inquiries and reservation requests
05/2014 to 06/2016
Hostess Uptown Alley Midlothian, VA
  • Greeted guests in a pleasant and courteous manner
  • Communicated wait time expectancy and addressed concerns
  • Maintained a professional tone of voice and at all times
  • Answered phones promptly and professionally 
  • Recorded and effectively manage confirmed reservations
  • Fulfilled special  seating requests for guest satisfaction
  • Consistently delivered exceptional customer service by engaging with customers and providing a unique and friendly experience for bowlers and diners

Education and Training
High School Diploma Clover Hill High School Midlothian, VA
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Professional Summary
Resourceful and quick-thinking operations professional with several years of experience in production and inventory management. Improves production and shipping efficiency and accuracy by applying strong leadership skills.
  • Hard working and self-motivated
  • Experience with performance metrics and process improvement
  • Able to manage 50-200 staff
  • Deadline-driven
  • 4 years management experience in manufacturing, production, and logistics environments
  • Analytical thinking
  • Knowledge of ERP (Enterprise Resource Planning) software such as SAP.
  • Scheduling and quality assurance skills
  • Safe driver, truck and forklift operator.
  • WHIMIS, CSTS-09 current certification.
Work History
07/2017 to 06/2019
Analyst iData Research Burnaby, BC
  • Collected data on competitors, consumers and marketplace and consolidated data into presentations and reports.
  • Analyzed statistical data using both modern and traditional methods.
  • Interpreted data and made recommendations from findings.
  • Performed valid and accurate market research for leading U.S., EU, and Asian-Pacific companies in the medical device and pharma industries.
  • Documented acquisition valuations and earnings accretion and dilution models for public and private companies.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Conducted trend forecasting and analysis.
  • Recommended performance improvements based on KPI analysis.
  • Developed and retained strong rapport with multiple high-value clients.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Tracked key metrics and developed spreadsheets and data models.
01/2016 to 06/2016
Security Systems Technician (IT) CONVERGINT TECHNILOGIES Calgary, AB
  • Installed LENEL, a master security control and visual analytics system, at the new International Facility Project of the Calgary International Airport.
  • Identified and corrected performance issues.
  • Oversaw the daily performance of computer systems.
  • Ensured proper installation of cables, operating systems and software.
  • Followed internal procedures for change management, incident management and escalation.
01/2012 to 04/2014
Lending Operations Specialist MEDA ASSOCIATES INC Waterloo, ON
  • Developed business and financial models of lending.
  • Served as advisor to an innovative, aggressively growing equipment leasing client companies in financial planning, corporate governance, access to capital, and market niche capture.
  • Monitored and analyzed financial, statistical and operational data trends.
  • Consolidated financial data and materials for key leadership meetings.

01/2006 to 11/2010
Financial Specialist CONLAN & ASSOCIATES Toronto, ON
  • Presented "what if" scenarios for budget assumptions and forecasting strategies.
  • Presented oral and written reports on general economic trends, individual corporations and entire industries.
  • Consolidated financial data and materials for key leadership meetings.
  • Monitored and analyzed financial, statistical and operational data trends.
  • Built and maintained databases for forecasting future financial performance.
12/2010 to 01/2012
Senior Business Planning Consultant (energy efficiency) MUNICIPAL DEVELOPMENT INSTITUTE
  • Consulted seven cities on financial management issues and regional investment policy.
  • Created plans for solar energy system development, monitoring and evaluation activities.
  • Managed the development, design and construction of energy conservation projects to ensure acceptability of budgets and time lines, conformance to federal and local laws or adherence to approved specifications.
  • Prepared construction project proposals that include cost estimates and discuss proposals with interested parties such as vendors, contractors and facility review boards.

Store manager McDonald's Corp.
  • Served as part of the initial team to open 100 new stores in Europe (Poland, Romania, Bulgaria, Ukraine).
  • Managed 5 stores in two years.
  • Trained and supervised 400 staff.
  • Trained staff on material handling processes to reduce shipping times.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Led operations improvement initiatives to advance operational efficiencies.
  • Received, stored and shipped goods and materials.
  • Achieved AAA in-company rating for stores under supervision.
  • Optimized production scheduling to lower production costs.

Master: Business Administration Iowa State University - Ames, IA, USA
  • Emphasis in Operations Management.
  • Emphasis in Management Information Systems.
  • Recipient of E.S.Muskie Scholarship.
Volunteer work
  • Helped younger colleagues secure more than $200,000 in university and training scholarships.
  • Volunteered for British Columbia Mountaineering Club wilderness preservation and trail renovation projects.
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Resume Objective

Upcoming Austin Peay State University graduate offering a strong academic background in IT, Networking, and Information Security. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. Quickly to learn and master new technology. Expert at finding and resolving malfunctions, using exceptional technical and communication skills to ensure minimization of downtime and optimal computer performance. Equally successful in both team and self-directed settings and proficient in a range of computer systems ,operating systems languages, tools and testing methodologies.

Technical Skills

Languages: Java 7 | C, C++ |HTML | CSS| JavaScript

Tools and Software: Dreamweaver | Adobe Photoshop | MS Visio | Microsoft Suite

Operating Systems: Linux | Mac OS | Windows XP, 7, 8 and 10

Professional Experience
01/2018 to Current
Ammunition Specialist Kentucky National Guard Campbellsville, KY
  • Expert in tactical and technical guidance.
  • Tracked personnel and supplies within the company.
  • Reviewed disciplinary and other adverse actions and made recommendations.
  • Planned and briefed personnel on missions.
  • Operated and maintained communications equipment.
  • Drafted military and non- military correspondence.
  • Coordinated training schedules and filed crucial administrative paperwork.
04/2018 to Current
Fresh Associate Walmart Clarksville, TN
  • Operated meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other Deli equipment.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
01/2019 to 04/2019
Help Desk Support Dynamic Contracting Of WNY Buffalo , NY

  • Removed malware, ransomware and other threats from laptops and desktop systems to eliminate security problems and protect data.
  • installed software, patches, and updates on desktops and laptops.
  • Configured hardware, devices and software to set up new work stations for employees.
  • troubleshoot basic software and printer problems.
  • Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
01/2013 to 01/2018
Ammunition Stock Control And Accounting Specialist United States Army Fort Campbell, KY
  • Maintained the accountability, segregation, and inspection of all ammunition without loss or incident.
  • Distributed ammunition, keeping records of all material issued.
  • Transported hazardous and nonhazardous ammunition.
  • Identified several areas of deficiency in procedures, handling, and storage of ammunition and made significant improvements by implementing innovative solutions and procedures.
  • Accurately completed all paperwork and documentation related to the receiving and transfer of ammunition.
Bachelor of Science: Computer Information Technology
Austin Peay State University - Clarksville, TN

108/120 Credits Earned

Expected Graduation: Spring 2020

Associate of Arts
Hopkinsville Community College - Hopkinsville, KY