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Legal Administrative Professional with a graduation date of April 2018 and 18 years of experience with ability to efficiently and accurately research legal questions, draft legal memoranda and apply relevant law, rules and/or regulations. Sorts and categorizes vast amounts of legal documents and data with ease. Equipped with superior communication skills who successfully acts as the liaison between clients, experts and opposing council. An administrator who applies excellent writing skills in drafting briefs, legal memorandums, motions and correspondence. Conducts all legal business professionally and with little guidance from attorneys and supervisors.
  • Team-oriented
  • Strong research skills
  • Understands confidentiality
  • Sharepoint, Microsoft Excel, Word, Outlook, Veritas, Totality, Vendorscape, LPS, Perfect Practice,  LexisNexis, Legal Key, Access and Adobe
  • Decisive Decision-making
  • Bankruptcy law
  • Estate tax returns and real estate law
  • Power of attorney
  • Marital settlement agreements
  • Expertise in legal proceedings
Conflicts Coordinator 10/2015 to 11/2017 Hall, Render, Killian, Heath & Lyman Indianapolis, IN
  • Performs conflicts and new business research including analyzing that all conflict searching is complete, consistent, and accurate and that all Firm conflicts procedures are followed.
  • Create a well-organized written email analysis for attorneys.
  • Identification of potential conflicts of interest; select, analyze and remove irrelevant information to produce Conflict Reports.
  • Performs daily operation of client and matter creation within the conflicts and new business system and firm tracking spreadsheets and copy all relevant stakeholders.
  • Review intake forms, engagement letters, waivers, billing details, and retainers to insure all information is provided; prepare billing arrangements or special billing letters to Billing and enters receipt of the documents in LMS, and firm spreadsheet for release from temporary holding.
  • Collaborate with team members on conflicts searches and projects, with attention to deadlines and time-sensitive issues.
Legal/Research Assistant Data Analyst 02/2008 to 10/2015 Feiwell & Hannoy PC Indianapolis, IN
  • Provide various levels of support to attorneys and legal team.
  • Handle general administrative duties including managing schedules, conference calls, coordinating department personnel travel arrangements, various memberships and law book purchases.
  • Conduct research on relevant laws, regulations, and legal articles.
Senior Paralegal and Supervisor 09/2004 to 01/2008 Buehler Associates, LP Indianapolis, IN
  • Gather and arrange evidence and other legal documents for attorney review and case preparation.
  • Write or summarize reports to help lawyers prepare for trials.
  • Draft correspondence and legal documents, such as contracts and mortgages.
Legal Assistant 01/1999 to 09/2004 Katz & Korin, P.C. Indianapolis, IN
  • Filing documents with clerks of the courts; electronically e-file pleadings
  • Prepare internet research
  • Organize meetings; help with general meeting plans and discuss goals for company
Education and Training
Ivy Tech Community College, Bachelors in Paralegal Studies 2018
Ivy Tech Community College, Associates in Paralegal Studies 2012
This resume is created in 7 minutes.
Professional Summary

Motivated Senior Paralegal with over five years experience in a corporate legal department specializing in elder law, family law, civil law and litigation. Outgoing and detailed oriented, I am proficient at building and maintaining professional relationships.

Received EMT certificate *CPR Certified
Work History
Senior Paralegal, 10/2016 to Current
Georgia Senior Legal Hotline Atlanta, GA
  • Developed strategies and arguments in preparation for presentation of cases.
  • Assisted in complex intellectual property litigation through discovery, trial and extensive client/expert contact.
  • Produced legal documents such as briefs, pleadings, appeals, wills and contracts.
  • Prepared witness, discovery, pleading, trial and exhibit binders for oral argument and depositions.
  • Organized and maintained law libraries, documents and case files.
  • Interpreted laws, rulings and regulations for individuals and businesses.
  • Managed and organized all aspects of corporate and LLC based legal transactions coordinating document flow and logistical preparation for complex legal transactional closings.
  • Performed initial client assessment and analysis to begin research process.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Supported Chief Operating Officer with daily operational functions.
  • Researched and updated all required materials needed for firm and partners.
Legal Administrative Assistant, 01/2016 to 10/2016
Georgia Senior Legal Hotline Atlanta, GA
  • Communicate with clients via phone, in-person or e-mail.
  • Complete legal task that are delegated by Lawyers, Attorneys and Paralegals.
  • Prepare legal documents.
  • Review and route incoming and outgoing mail.
  • Maintain paper and electronic files in compliance with current policies.
  • Assist in coordinating timekeeper calendars, expense reports and travel/meeting arrangements.
  • Supported Chief Operating Officer with daily operational functions.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Performed initial client assessment and analysis to begin research process.
  • Pre-screened and interviewed legal assistant candidates.
  • Assisted up to 8 lawyers at a time.
  • Researched statutes, decisions, legal articles and codes.
  • Contacted clients to schedule appointments and discuss the progress of cases.
  • Managed accounts and records of clients with the highest levels of confidentiality and discretion.
  • Met with clients to update them on progress of cases.
  • Filed all court documents on behalf of the attorneys.
  • Dictated all weekly and bi-weekly calendar meetings.
  • Produced legal documents, including contracts and real estate closing statements.
Intake Specialist/Administration, 03/2015 to 01/2016
ALAS- Atlanta Legal Aid Society, Inc Atlanta, GA
  • Responsible for the review of daily logs and notes.
  • Communicate with clients via phone, in-person and or e-mail.
  • Verify client information and input administrative information into computerized database.
  • Forward copies of clients completed intake paperwork to the appropriate Attorneys.
  • Run reports and initiate corrective action as necessary to insure accuracy and completeness of administrative information.
  • Keep current with trends and developments related to essential job competency.
  • Performed initial client assessment and analysis to begin research process.
  • Researched and updated all required materials needed for firm and partners.
  • Consulted with and trained highly skilled volunteers and interns.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Connected clients with community service and resource agencies.
  • Presented case history material to review and discuss with other staff members.
  • Evaluated and documented data.
Project Coordinator, 08/2014 to 03/2015
ALAS- Atlanta Legal Aid Society, Inc Atlanta, GA
  • Calculate and tally yearly outcomes.
  • Mail clients public benefit applications, and all other informative documents. 
  • Client Intake.
  • Kept accurate and precise track of time in Legal Server.
  • Data entry / Case tracking.
  • Kept projects on schedule by managing deadlines and adjusting workflow as needed.
  • Collaborated with project leaders and team members to set challenging but realistic goals.
  • Coordinated presentations for customers detailing project scope, progress and results.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Consistently met deadlines and requirements for all projects and tasks.
  • Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Receptionist, 12/2012 to 08/2014
ALAS- Atlanta Legal Aid Society, Inc Atlanta, GA
  • Gather legal information and documents.
  • Greet and direct clients to their appropriate designations.
  • Client Intake/Interview Manage the switchboard.
  • Manage automated UPS shipping system.
  • Scheduled office meetings and client appointments for a team of 30-40 professional attorneys and paralegals.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
  • Answered telephone inquiries from clients, vendors and the public.
  • Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
  • Provided clerical support to company employees, including copying, faxing and file management.
EMT-Intermediate *Awarded Certificate: EMT, September 2011
Atlanta Technical College - Atlanta, GA
Diploma: May 2010
Heritage High School - Conyers, GA
  • Efficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Sound judgment.
  • Type 80 wpm.
  • Strong research skills
  • Court policies and programs
  • Legal Trek
  • Effective conflict resolution
  • Legal correspondence preparation
  • Public speaking expertise
  • Switchboard operation
  • Legal/non-legal research
  • Active listener
  • Staff development
  • Project management
  • Self-motivated
  • Strong verbal communication
  • Team leadership
  • Process implementation
  • Data management
  • Extremely organized
  • Team liaison
  • Client assessment and analysis
  • Conflict resolution
  • Risk management processes and analysis
  • Computer Proficiency
    Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Project Management
    Trained attorneys, volunteers, and interns on intake, legal protocols, and conflict of interests. 
  • Supervision
    Supervised team of 4-5 staff members. 
  • Effective Communication
    Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
This resume is created in 7 minutes.
Education and Training
Master of Science, Criminal Justice Iona College New Rochelle, NY, United States
Paralegal Certificate New York University New York, NY, United States
Bachelor of Arts, Political Science Virginia State University Petersburg, VA, United States
Litigation Support Manager Jan 2011 to Dec 2018
  • Facilitate communication and collaboration among clients, internal case teams, vendors/service providers, and litigation support staff.
  • Guide teams on litigation support planning and strategy in areas including identification, preservation, collection, processing, and review of electronically stored information, and trial support.
  • Manage vendor bid submission and selection process, including negotiating with and supervising vendors to ensure commitments and expectations are well defined and managed.
  • Manage all services of personnel including engagement staffing, staff performance/evaluations.  Onboarding , office assignment.  Training of attorneys and staff on litigation support tools. 
  • Provide periodic status reports detailing staff activity, case volumes, staff development, and issues.   
  •  Coordinate Staff Attorney Program and CLE program to increase and maintain awareness of legal issues as they pertain to electronic discovery.
Client Services Manager May 2009 to Jan 2011
  • Provided day to day management of individual projects; including day-to-day direction to other project team members.
  • Ensured client requirements were defined and met for training, review and production activities.
  • Run projects from initial set-up to delivery, with focus emphasized on client relations and communication.
  • Set up client training as needed additional training/update sessions for long term project.
  • Contacted clients regularly to understand and track project needs, deadlines and document review approach.
  • Provided customer support by shadowing user sessions to troubleshoot basic connectivity tech issues and escalate larger issues such as unusual system performance to IT.
Legal Technology Services Supervisor Apr 2007 to Apr 2009
  • Lead and directed all operations of litigation department and support staff through an automated document tracking system.
  • Coordinate and oversee the day-to-day operations of the group, assign work regularly, monitor and review process and accuracy of work and provide technical guidance on more complex issues.
  • Developed and conducted trainings on automated litigation support services on various platforms.
  • Consulted attorneys and legal teams on the discovery, production and examination of electronically stored information.
  • Identified potential concerns, performed troubleshooting and determined solutions and/or alternatives for resolution.
  • Conduct presentations to legal personnel and clients about firm litigation support technology capabilities and best practices.
  • Created and maintain relationships with vendors to provide cost effective outside litigation support services.
  • Manage litigation support department staffing needs, performed year end evaluations and make salary recommendations.
Practice Support Project Manager Nov 2005 to May 2007
  • Managed internal and external resources in support of scanning, coding, OCR, printing, E-discovery and trial presentation projects.
  • Directed resources for implementation of database and production technologies.
  • Manage relationships with outside vendors; evaluate pricing and proposals.
  • Oversee work in progress; review work performed and analyze feedback.
  • Promote and market the use of technology and automation services to attorneys and paralegals through presentations, software demonstrations, internal publications and training initiatives.
  • Coordinate training on practice support applications for attorneys and staff Administer software applications and draft internal documentation for practice support software applications.
  • Work with case teams to ensure technology is integrated into their case plans; prepare recommendations, cost benefit analysis, budgets and project plans for acquiring and implementing recommended solutions on a case by case basis.
Senior Paralegal Supervisor Aug 2002 to Jul 2005
KRONISH LIEB WEINER & HELLMAN LLP, Cooley Godward Kronish LLP New York, NY
  • Coordinated paralegal daily assignments and case load, long term schedules, and vacations.  Measure workload and productivity and make re-assignments, as needed.
  • Monitor billable hours on a monthly basis, Propose paralegal budget and monitor expenses.
  • Supervise maintenance of case rooms and coordinate the move of case files to records and off-site storage.
  • Approve leave requests and sign off on attendance and overtime.
  • Supervise paralegal orientation to the firm and participate in attorney orientation.
  • Coordinate the paralegal evaluation process, propose salary increases and bonus payments following the firm's general guidelines.
  • Supervise centralized procurement and management of temporary paralegals and contract review attorneys; coordinate with vendors, solicit feedback on vendor performance from the case teams, manage the on-boarding process of both to secure appropriate conflicts and coordinate setup of case room computers and/or review of off-site facilities.
  • Managed staff of 25-50 or more depending on project.
This resume is created in 7 minutes.
Senior Paralegal Law Offices of Jeffrey S. Glassman Heger Ansenjo Boston, MA
Smeloff and Benner Law Offices Braintree, MA
  • 617) .
Legal Assistant Macy's Boston, MA
Paralegal Rosencranz and Associates Boston, MA
Paralegal Assistant Law Offices of Jeffrey S. Glassman Boston, MA
  • Isaura Beltre.
  • District Regional Planner.
06/2011 to Current
Office Administrator Savin Hill Family Chiropractic Inc Dorchester, MA
  • Manage all office personnel and procedures, conduct interviews, hire office staff and train all new hires Streamline accounts receivable process in order to arrange payment plans with patients while ensuring compliance Utilize QuickBooks to track payroll, bank deposits and reconciliation, research and resolve billing inquiries Collect all delinquent and overdue accounts from patients, attorneys and insurance companies Facility compliance office.
01/2010 to Current
President Metro Coach Inc Lynnfield, MA
  • Oversee all aspects of transportation, from safety training to regulatory compliance Assign work to staff, and analyze the effectiveness of existing operations Track payroll, expenses, & bank deposits.
06/2006 to Current
Office Administrator Logan Chiropractic Inc East Boston, MA
  • Prepare month end and year end accounting as well as reconciliation of bank accounts Audit all patient accounts and check for accuracy prior to submitting for billing Maintain office client database system Skilled in multiple line phones, checking patients, collecting co-pays, pulling patient files and greeting patients upon arrival Apply therapies to patients including ultrasound and muscle stimulation Facility compliance officer.
March 2009
Associate of Applied Science degree: Computer Network Systems ITT Technical Institute Woburn, MA Computer Network Systems
June 2006
High School Diploma Lynn English High School Lynn, MA
accounting, accounts payables, accounts receivables, accounts receivable, Streamline, analytical skills, billing, client, Customer service, database, fast, insurance, regulatory compliance, office, payroll, personnel, Problem solving, QuickBooks, research, safety, phones, phone, transportation, ultrasound