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Professional Summary

I have more than five years of experience in online content moderation, social media marketing, voice acting, and copywriting for radio stations, marketing companies, and community organizations. I'm hard working, friendly, empathetic, and focused. My software experience includes all the social media moderation tools, Adobe Spark, Canva, Wordpress, Blogger, and AP NewsDesk . I am experienced in blogging, copywriting, social media, and basic graphic design. My skills, empathy, and ability to continually deliver results are what make me stand out from the crowd.

  • Online Content Moderation
  • Empathetic to customer's needs
  • Social Media
  • Blogger 
  • Article Writer
  • Moderate all comments made on companies' social media channels
  • Answer questions visitors of Facebook pages, Facebook groups, and LinkedIn groups have
  • Message Board Moderator
  • Skilled in all social media moderation tools
  • Approve new members to Facebook groups and LinkedIn groups 
  • Act as an admin of various companies Facebook groups.
  • Post content to Facebook groups to move conversation forward.
  • Approve new members to online LinkedIn and Facebook groups.
  • Keep conversations on companies Facebook groups focused on the point of the group
Work History
Social Media Assistant Jul 2018 - Current
The Game Haus Charlotte, NC

-Post news briefings focusing on the latest esports and sports news to Twitter and Facebook
-Moderate the Discord channel

Moderator Jul 2018 - Current
LanceBase Charlotte, NC

-Make sure members follow the posting rules

-Welcome new members

-Answer member questions

-Move threads to the appropriate board

Moderator Dec 2017 - Current
Let's Work Remotely Charlotte, NC

- Moderate an active group of over 18,000 members
-Make sure each post adheres to the guidelines of the group
-Accept member requests and help answer questions
- Accept/deny posts.
-Make sure each post contains the appropriate hashtag description which are #Job, #Opportunity, #Resource, #Introduction, #Question, #Feedback, #Sharing, #Update, and #Promotion,

-Make sure spam or things unrelated to remote work are not approved. This includes anything about binary options trading, MLM etc.
-Help grow the community through engagement and add new members to the group

Moderator Jul 2015 - Current
Network Charlotte Charlotte, North Carolina
  • Moderate comments made that LinkedIn believes might be inappropriate or spam
  • Moderate comments made from the main LinkedIn group and its subgroups
  • Make sure all posts adhere to the LinkedIn and Facebook's guidelines for acceptable content
Social Media Administrator Mar 2017 - Current
Lost Dogs- North Carolina North Carolina
  • Post information on animals that have gone missing, have been found, and have returned to their owners.
  • Answer questions visitors of the page have
  • Answer emails people send regarding questions about the postings
  • Make sure found pets have been given to their proper owners

Social Media Assistant Feb 2017 - Current
UNCOMMEN Charlotte, North Carolina
  • Write blog posts for the website
  • Promote the social media posts by liking, commenting, and retweeting the posts
  • Provide ideas for improving the website's usability
  • Moderate the Facebook Group
Social Media Manager Jan 2017 - Apr 2017
Locked On Hornets 310 Arlington Ave. Charlotte, North Carolina
  • Promote the radio show through Twitter, Facebook, and Instagram
  • Provide voice over work for the show
  • Turn on the PreSonus StudioLive 16.4.2AI Digital Mixer
  • Make sure all the correct audio channel on the mixer are on and synced correctly with Adobe Audition
  • Start the recording of the show with Adobe Audition
Social Media Specialist Jul 2016 - Current
UNPACKIN' it Ministries Charlotte, North Carolina
  • Market the podcast, devotional and website through Twitter, Facebook, and Instagram
  • Created and maintain the UNPACKIN' it Facebook group
  • Contribute to the event marketing of the annual UNPACKIN' it golf tournament

 - Set up promotional material for golf tournament (sign in sheets, business cards, UNPACKIN' it poster)

 -Answer questions attendees have about UNPACKIN' it Ministries

Event Marketing/Social Media Manager Jun 2017 - Current
Revelry Soul Fort Mill, NC
  • Promote shows on social media
  • Take photographs at the show
  • Sell merchandise at shows using Square Card Reader which works with the Point of Sale App
  • Set up and break down band's equipment at each show
  • Design an distribute flyers advertising each show throughout the Charlotte and Fort Mill area
Moderation Gateway Certificate- License 58e5cf4184d7c
Forum Memberships

Software Knowledge

Social Media Moderation Tools:

Discord, LinkedIn, Facebook, Reddit, YouTube

Social Media Management Platforms:

Hootsuite, Buffer, TweetDeck

Forum Software

Proboards, Simple Machines Forum, vBulletin, phpBB, and XenForo

Bachelor of Science: Print Journalism May 2011
Liberty University Lynchburg
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Currently employed at Bloomfield Eastern Greene County Public Library, where I am the Cataloging and IT Manager. Previously employed at the Bedford Public Library from March, 1996 - October, 2018. Positions held include: Head Cataloger, Technical Services Manager, Computer Support, Reference Librarian, System Administrator of Dynix ILS, Website Administrator, and Computer Services Manager. Also worked part-time at Ivy Tech Community College with cataloging, reference and circulation duties.

Skill Highlights
  • Cataloging (all materials)
  • Original cataloging
  • Experience with Sirsi/Dynix Workflows
  • Library Acquisitions (ordering and receiving materials)
  • Excel
  • Strong oral and written communication skills
  • Detail oriented
  • Organizational skills
  • Problem solving skills
  • Efficient and accurate
  • Ability to work independently, with minimal supervision 
Cataloging & IT Manager 01/2019 to Current Bloomfield Eastern Greene County Public Library Bloomfield, IN

Catalog all materials (copy and original), update and maintain computers and software, supervise one person.

Technical & Computer Services Manager 12/2005 to 10/2018 Bedford Public Library Bedford, IN

Head Cataloger and supervised support staff in Technical Services. Served as Webmaster for library's web page and ILS Administrator. Selected and ordered audiovisual materials. Also responsible for maintaining and upgrading all desktop and laptop computers within the library (hardware and software) and troubleshooting network, computer, and printing problems.

Library Assistant 02/2017 to 10/2018 Ivy Tech Community College Bloomington, IN

Cataloging, circulation, and reference duties.

MLS Indiana University Bloomington, IN
BA, English Indiana University Bloomington, IN
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Motivated Information Technology Intern finalizing a Bachelors of Science Degree in Information Systems at Stony Brook University and pursuing practical experience to build a career in the field. Bringing an in-depth understanding of how configure devices, networks and operating systems. Skills with Java, Perl, Python, Linux/Unix and able to adapt easily to changing software, process and procedures.

Core Qualifications
  • Project management
  • Software management
  • Network administration
  • Troubleshooting skills
  • System administration
  • Online learning
  • Databases
  • Team leadership
  • Operating systems
  • Decision making
  • Configuration management
  • Extremely organized
  • Equipment maintenance
  • Task prioritization

- Excellent with teamwork and communication skills

- Great creative and deduction skills

- Excellent work ethics

- Extremely organized

- Have experience with Java, Python, MySQL, Linux/Unix, and Perl

- Decent amount of experience with terminal line (Windows/Linux and Unix)

- Have some experience creating a GUI with Python

- Have some experience with Photoshop, Unity, and App Inventor

- Have some experience with Microsoft Access

Professional Experience
Library Assistant 02/2015 to 06/2015 Chatham Square Library New York , NY
  • Interned for 250 hours
  • Assisted as the technician
  • Filed and copied documents and papers
  • Organized books
Teacher Assistant 02/2013 to 06/2015 Mr.Li's Learning Center New York, NY
  • Graded homework and classwork
  • Organized papers and files
  • Assist and taught first and second graders students
Student Employee 08/2015 to 12/2015 Syracuse University Food Services Syracuse, NY
  • Cleaned the tables and took out trash
  • Food Server
  • Swept the floors
Cashier/Food Service Worker 06/2016 to 08/2017 Domo Taco New York, NY
  • Cleaned work areas, equipment and utensils
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
  • Communicated effectively with deli counter customers to answer questions and make recommendations
  • Removed trash and dropped food items regularly to keep workspaces neat and clean
  • Monitored inventory and promptly reported items that needed to be reordered
  • Kept work areas, utensils and pans cleaned and sanitized
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment
High School Diploma 2015 NYC Museum High School New York, NY
Bachelor of Science: Computer Science Syracuse University Syracuse, NY, United States
Bachelor of Science: System & Network Administration 12/2019 Stony Brook University New York, NY, United States
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Professional Summary

I'm a confident Media Sales Account Manager with a proven track record of exceeding any target or challenge encountered. Thriving on fast paced and energetic teams, I have exceptional work ethic with fine attention to detail. I have strong communication skills and a vivid understanding of the marketing & advertising landscape. I embrace challenge and enjoy communicating with businesses and consumers alike.

  • Trust & Relationship building
  • Account development
  • Self-motivated
  • Business development
  • Client Acquisition & Retention
  • Networking skills
  • Interpersonal skills
  • Attention to detail
Work History
Media Sales Specialist, 10/2015 to Current
News Corp Australia

-Responsible for managing client portfolios and seeking new client opportunities and growth across Australia.

-Applying effective Advertising/Marketing strategies and initiatives to drive performance & ROI.

-Campaign Analyst & Strategy Management.-Annual Budgeting, Targeting & KPI reporting.

-CRM Salesforce (Account Management of 80+ clients)

Business Development Manager, 10/2014 to 10/2015
Commander6 Palmer St, Paramatta NSW 2150
I have been responsible for the acquisition and retention of new and existing clientele which is monitored and re-evaluated monthly over the last 12 months. Connecting businesses to the most efficient and effective services, the role entails to provide complete business communication solutions. I have a track record of continually exceeding sales targets on a quarterly basis by over 30% each ongoing quarter.
Home Delivery Service Officer, 04/2014 to 08/2014
IKEA 634-726 Princes Hwy, Tempe NSW 2044
Responsible for handling after-sale delivery services. The role entailed a high level of correspondence with other departments in order to correctly handle all paperwork and consignments. The environment was particularly fast paced and required me to oversee return and exchange processes from customer to suppliers as well as E-mailing suppliers, carriers and customers with shipping updates to ensure communication was well maintained.
Market Researcher, 09/2012 to 12/2013
Millward Brown256 Coward St, Mascot NSW 2020

I was responsible for administering data which I collected from both qualitative and quantitive measures. Through focus groups as well as over the phone surveys, I communicated with confidence and efficiency. Both team and individual data collection ensued, working on a variety of projects.

Bachelor Of Business & Commerce: Marketing & Management University Of Western Sydney - James Ruse Dr, Paramatta NSW 2150
  • Coursework in Marketing, Public Relations and Promotions Management
  • Coursework in Advertising & Media
  • Part-time student (after business hours)