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Skillful Bench Technician resume

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Summary
I am looking for a position in which I can continue to learn new skills, be challenged to improve existing skill sets with a company that values hardwork and a strong desire to advance within the company.
Experience
Bartender 11/2008 to 12/2009 Farmers Inn LaSalle, CO
  • I was responsible for taking customer orders for both food and drink and prompt delivery of the customers order.
  • This involved entering of order in to the computer, delivering of food tickets for preparation and pick-up and delivery of food to customers when order was ready.
  • I also answered the phone and took all carry out orders and packed them for the arriving customers.
  • My duties also included both opening and closing procedures which included stocking and bar prep as well as cash drawer reconciliation.
Sales Rep 04/2008 to 07/2008 Cricket Communications Greeley, CO
  • I worked along side the manager and assistant manager in opening the store from set-up of fixtures and displays to merchandising and stocking of inventory.
  • I helped with training of staff and along with the managers was responsible for the opening and closing of the store.
  • I worked with our customers in there choices of equipment and services which best meet there needs by actively listening and asking clarifying questions.
  • This was done to not only provide the very best in customer service but also to limit the possible return of products and termination of services.
Account Mgr 11/2007 to 04/2008 Temp / HP Ft. Collins CO
  • I was responsible for researching customer accounts to check if the customer had the correct diagnostic software in place and to recommend new software solutions when needed and to facilitate the sales procedure buy guiding the customer to the correct sales representative within HP.
  • This was accomplished through constant communication with the customers and HP sales teams.
Production Worker 06/2007 to 11/2007 CO
  • While in this position I worked at the RMMC and worked various position along the line including, printing, palletizing, bodymakers and quality control of 16 oz.
  • can production.
Ceramic Tile Installer 12/2006 to 06/2007 LaSalle, CO
  • I went into business for myself installing ceramic tile and wood flooring for customers wanting remodeling upgrades to their homes.
Operator 03/2006 to 12/2006 Asphalt Paving CO
  • I operated Scrapers, Back hoes, front loaders and preformed other duties as needed to ready residential developments for street paving.
  • This included shooting grade, removal and replacement of manhole covers and water valves, using shovels, picks ,jack hammers and tampers.
  • This position required great teamwork and coordination among team members due to the small areas worked in and the large equipment used, gave the possibility of injury or even death if the team members were not all on the same page in even the minor day to day duties.
Retail Analyst 08/2004 to 03/2006 EchoStar Englewood, CO
  • As a retail analyst I interacted with dish retailers who had questions on interpretation of business rules as the applied to payments, chargebacks and customer equipment options.
  • I would initiate payment claims and verify retailers were offering the proper promotions to our customers.
  • While contact was mainly made via phone, email was also used when needed.
Sales Consultant 07/2003 to 08/2004 Qwest Communications Denver, CO
  • This position involved the sale of residential telecommunication services and equipment from landmine, wireless and Internet connectivity.
  • I also clarified billing inquiries and provided adjustments as needed to insure customer satisfaction.
  • The process required the use of multiple software platforms used in building of new accounts, credit verification, address validation, facility checks and scheduling of appointments of technicians for installation and repairs and done while selling the products and services that best meet the customers needs to insure company profitability and delivering customer satisfaction.
Sales Agent 07/2003 Service Magic CO
  • As a sales agent I contacted building contractors to get them under contract as service providers for a fee in the ServiceMagic network.
  • ServiceMagic connected homeowners with insured and bonded contractors for home remodeling, cleaning services along with many other services the customer may need.
Sales Consultant 05/2001 to 06/2002 American Furniture Thornton, CO
  • In this position I sold home furnishings from a wide range of product lines and manufactures to residential and business customers.
  • The sale included educating the customer as to differences in quality, custom offering of covering, scheduling for delivery, taking of payment whether it be cash or credit arrangements and customer follow-up to insure customer satisfaction and eliminate returns.
  • This was a commission only position.
Assistant Manager 10/1998 to 05/2001 Verizon Wireless Broomfield, CO
  • While starting as a sales associate I sold wireless products and services to residential and business customers.
  • This involved direct customer contact from point of sale to ongoing customer service, including billing issues, adjustments, warranty replacements and customer education of new products and service plans.
  • In my move to management I was responsible for coaching of sales associates to and exceed sales goals.
  • I was also responsible in conjunction with the manager for all aspects of running a profitable retail location, while insuring unsurpassed customer service.
  • Duties included inventory management, financial accountability, interviewing and hiring.
Bench Technician 05/1996 to 10/1998 Airtouch Denver, CO
  • This position involved the repair of cellular phones.
  • Motorola and Nokia products being my primary area of expertise.
  • Repair included troubleshooting with use of electronic test equipment, removal and replacement of failed electronic components.
  • Replacement of plastics was included for customer satisfaction.
  • While in this position I headed a voluntary team of fellow employees that planned the company,s annual picnic, although challenging it was one of the most enjoyable activities I have ever participated in as a team leader.
Wave Technician 01/1996 to 05/1996 EFTC Greeley, CO
  • This position involved the operation of SMT machinery in the manufacturing of circuit boards used in all types of electronic equipment.
  • This included set-up and teardown of all machine placed components as well as hand placement of parts not able to be machine placed.
  • Rework was preformed on both thru-hole and surface mount components including fine pitch gate arrays.
Installer Technician 04/1995 to 10/1995 Southwestern Bell Services Houston, TX
  • I preformed custom installations and programming of mobile cellular phones into customer vehicles.
  • I also installed mini-cellular systems designed for warehouses and other places where there was a wide dispersion of employees needing communication capabilities.
Bench Technician 03/1995 to 10/1995 Cubic Toll Systems Houston, TX
  • Job duties consisted of preventative maintenance and repair of electronic fare boxes used in RTD buses for the city of Houston, TX.
  • This included dismantling of control modules, cleaning of all mechanical parts and sensors and reassembly and testing.
  • I also preformed in-shop repairs of failed equipment, including debugging of sensors, repair of motors used in bill modules.
  • I also insured all maintenance schedules were met and recorded electronically for review by RTD.
  • I continued in this position after being hired by SWBC until a replacement could be found.
Rework Specialist 01/1992 to 03/1995 Compaq Computers Houston, TX
  • I preformed removal and replacement of both thru-hole and surface mount components marked as defective on PCA's.
  • This involved the removal and hand placement, soldering, cleaning and inspecting to pass quality control specifications.
  • I also worked in the test department, testing consisted of use of Genrad, Teradyne and Hot-mockup equipment/machines.
  • I interpreted test results and verified them with use of fluke meters and oscilloscope.
  • I also worked in quality control and final inspection.
  • While in test I worked closely with test and design engineers to improve test procedures.
Production Technician 01/1982 to 11/1989 AT&T Denver, CO
  • In this position I worked in all areas of manufacturing of telecommunications equipment.
  • I worked in warehousing both receiving and shipping, order pulling, stocking, packaging.
  • This also involved the use of both hand and mechanized delivery equipment.
  • I also worked in all phases of the refurbishing and repair of telephone equipment both residential and business.
  • This included dismantling, testing, repair and refurbishing to like new of same.
  • I also worked quality control, and repackaging of equipment for return to inventory.
Education and Training
HS Diploma 1979 Valley High Gilcrest, CO
Skills
analyst I, assistant manager, billing, closing, coaching, credit, customer satisfaction, customer satisfaction, customer service, customer service, debugging, delivery, email, financial, HP, hiring, inspecting, inspection, Internet connectivity, interpretation, inventory management, inventory, team leader, listening, machinery, maintenance schedules, mechanical, merchandising, Motorola, network, oscilloscope, packaging, page, telephone equipment, pick, programming, quality, quality control, quality control, receiving, repairs, researching, retail, selling, sales, scheduling, shipping, soldering, teamwork, telecommunications, telecommunication, phones, phone, test equipment, troubleshooting, upgrades, validation, warehousing

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Job-winning Bench Technician resume

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Summary

Detail-oriented student with strong technical skills and the ability to learn concepts quickly. Looking to serve my countries government and the citizens it protects.

Highlights
  • Computer Technician
  • 4 Year Criminal Justice Degree
  • Electrician
Accomplishments

4 year degree in Criminal Justice 3.29 Current GPA. FEMA certified.

Work Experience
Williams Electric Hahira, GA Electrician Laborer/Supervisor 07/2011 to Current

Wire residential housing and minor commercial buildings. Held a leadership role over employees.

40 Hours per week
Quinn Construction Valdosta, GA Computer IT Server Management 10/2009 to 12/2010

Manage the companies network and servers.

40 hours per week
PrintWell Valdosta, GA Head Computer Technician 05/2008 to 04/2009

Worked on computers for repair and made on site outcalls for customers.

40 hours per week
CircuitBoard Computers Valdosta, GA Computer Bench Technician 06/2006 to 03/2008

Worked in retail, computer repair, and return merchandise orders.

40 hours per week
Education
Bachelor of Arts: Criminal Justice 2015 Valdosta State University, Valdosta, GA, USA

Degree conferred Dec 2015

40 hours per week
High School Diploma: General 2010 Lowndes HighSchool, Valdosta , GA, USA

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