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Summary
Innovative Supervisor defined by ability to rapidly understand new technologies and gain new skill sets. Seeking to bring an understanding of changing business processes to a collaborative position as Manager. Executive Assistant seeking an opportunity to showcase a diverse background in business management and the ability to facilitate multiple projects simultaneously.
Skills
  • Agile development methodologies
  • Implementing new business systems
  • Conflict resolution
  • Identifying risks
  • Improving product quality
Experience
Area Supervisor Feb 2017 to Sep 2017
ISS Janatorial Services Phoenix, AZ Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies. Maintained strict guidelines dealing with hazardous chemicals. Provided a sanitary environment for the public. Replenished weekly inventory.
Mechanical Assembler Sep 2014 to Jan 2017
Pacific Ship Repair & Fabrications San Diego, CA Interpreted prints, drawings and sketches. Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Set up and operated greasing equipment to grease components, sub-assemblies or assemblies. Expertly measured, cut, bent and fitted small tubing to machines. Certified and skilled forklift operator.
Janitorial Worker Nov 2012 to Sep 2014
Petco Park San Diego, CA Cleaned and maintained bathrooms and showers and swept and mopped floors. Operated janitorial equipment properly and safely. Maintained all janitorial equipment in a clean, safe and operable condition. Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs. Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors. Gathered and emptied trash and recycling bins.
Pbx Operator May 2008 to Sep 2012
SB Money Management San Diego, CA Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Worked as a team member performing cashier duties, product assistance and cleaning. Cross-trained and provided back-up for other customer service representatives when needed. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Accurately logged all daily shipping and receiving orders.
Education and Training
Bachelor of Arts, Physcial Education Delta State University Cleveland, MS
Associate of Arts, Business Management 2007 West Hills Community College Fresno, CA
High School Diploma, Basic Education 2005 Morse Senior High School San Diego, CA
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Objective Summary

Strategic Contributor and Highly Successful Professional with a track record of exceeding sales quotas and by recruiting, hiring, training, and managing highly qualified teams.
Results oriented professional; abilities to track trends, identify and develop a high caliber team, drive organizational growth, increase brand awareness and maximize sales.
Expert in tracking sales performance, conducting inventory analysis, and creating financial plans.
Qualified to devise and execute actionable, resourceful plans to drive positioning for products while enhancing the company's image and credibility.
Superb communication, interpersonal, leadership, negotiating, presentation and problem solving skills.
Excel in challenging environments and in building strong relationships with clients & colleagues.

Skills
  • CPR/ BLS certified
  • Quality assurance and control
  • Inventory management
  • Assembly and production
  • Warehouse safety
  • Operations management
  • Forklift operations
  • Material handling
  • Shipping and receiving operations
  • Loading and unloading
  • Order picking and processing
  • Teamwork
  • Order pulling
  • Logistics
  • Quality control
  • Detail-oriented
  • Safety and compliance
Work History
Supervisor, 10/2016 to 11/2018
CSC Service Works Norcross, GA

Trouble shoot and repair machine. Make sure the warehouse is clean and print all the paperwork.
Load up all the driver's up, Deliver and pick up washing machines and dryers to customers.Identified problems and proposed solutions to management team. Introduced team contests and goals to enhance productivity and morale

General Warehouse Associate, 04/2016 to 07/2016
CTDI – (Adecco) Buford, GA

Maintained accurate stock records and schedules.
Test; pass or fail modems and routers
Picked products for specific routes according to pick sheets.
Forecasted manpower requirements based on daily workload and company targets.
Picked up incoming stock and delivered materials to designated locations.  
Collected, sorted and transported recyclable materials.
Developed reputation as an efficient service provider with high levels of accuracy.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

General Warehouse Associate, 12/2013 to 05/2015
HD Supply Norcross, GA

Warehouse
Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Minimized damage and repair costs through careful management and preventative maintenance.
Established long-term customer relationships through prompt and courteous service.
Picked products for specific routes according to pick sheets.
Picked up incoming stock and delivered materials to designated locations.
Estimated weights, heights and centers of balance to make precise placements.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Forecasted manpower requirements based on daily workload and company targets.

Mechanical Assembler, 02/2010 to 12/2013
Arvin Meritor Mullins, SC

Adhered to all safety protocols and safe work practices.
Correctly and safely gathered, transferred, and used a variety of hand tools and other equipment to
carry out job duties in work stations and other areas.
Oversaw inventory and office supply purchases.
Loaded truck and properly secured items to prevent damage during transportation.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Lubricated parts and performed minor maintenance to improve machine function.

Education
High School Diploma: August 2004 - 3.5
Marion High School - Marion, SC

General Studies 3.0

Certificate of Completion-Microsoft Excel 2007 July 28, 2011
Certificate of Completion-Career Prep March 21, 2011
Certificate of Completion-Computer Technician Network+ September 29,2011
Bronze Certificate-Applied Math, Locating Information, and Reading for  Information February 16, 2011
Certificate of Completion-Microsoft Word August 5, 2011
Completed Computer Technician course Bamberg Job Corps Center August 31, 2011

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Professional Summary
Ramp Agent with 6 years of experience working directly for various commercial airlines or for airline vendors and contractors. Exercises strong logic and reasoning to identify strengths and weaknesses of alternative solutions conclusions and approaches to problems with solid job history.
Skills

Customer service oriented, follow policy and procedure, active listener,

Ability to learn quick and multi tasking

Able to lift up to 75 lbs, knowledge of web vision,

Great time management, expert problem solver, critical thinker

Dependable, reliable, calm under pressure

 

 

Fluent in Spanish,

Knowledge of the signaling systems to guide airplanes on the ramp

Flexible in working on all shifts

Ability to communicate precisely orally, in writing, and on radio equipment

Great time management

 

Work History
Ramp Agent , 11/2015 to Current
Delta Airlines Ft. Lauderdale, Fl.

Marshal aircraft on the ramp (e.g. directing assisting and parking all arriving departing and towed aircraft)

Transfer cargo (including luggage) to other gates other airlines and to passengers

Observe safe ground-handling procedures and maintenance of ground service equipment including the performance of equipment checks

Operated a variety of machinery and equipment including baggage loader belts diesel pushback tractors and small baggage cart tugs

Safely guided planes into gates and handled all ground servicing of commercial airliners including loading and unloading of baggage and cargo

Constantly communicated with flight crew personnel and other ground personnel

Ramp Agent/Ops/ LDD Desk, 04/2011 to 09/2014
Eulen America (contractor for Delta Airlines) West Palm Beach, FL.

Responsible for the safe calculation of aircraft weight and balance, using fuel amounts, baggage counts, and passenger weights

Maintained air-to-ground and point-to-point radio contact with  aircraft commanders

Coordinate with Ramp loading of aircraft

Work with Customer Service Agent to get flight manifest

Controlled arriving, departing and transitioned aircraft in the airport

 


 

Cargo Agent, 09/2014 to 11/2015
Air General (contractor for Delta Airlines West Palm Beach, FL.

Takes telephone orders from customers and arranges for pickup of freight and delivery to loading platform.

Routes inbound and outbound air freight shipments to their destinations.

Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees.

Notifies shippers of delays in departure of shipment.

Assembles cargo according to destination.

Inspect and count items received and check them against invoices or other documents, record.

Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goodsng shortages and rejecting damaged goods.

Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system

 


Mechanical assembler, 04/2007 to 04/2011
DRS Defense Solutions Fort Walton Beach, FL.

Read, interpret and follow basic blueprints, diagrams, engineering drawings, specifications, bills of materials, and other written instructions or procedures to accurately assemble equipment and products

Utilize hand held tools such as a hand held screw and drill gun

Performing soldering, which is the process in which two or more metal items are joined together by melting and flowing a filler metal (solder) into the joint

Rework and/or repair assembled equipment and products according to engineering specification changes

Perform all work in accordance with quality standards and established  safety procedures

Maintain a clean and safe work area


Education
GED: 2011
Boone High School - Orlando, FL.
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Professional Summary
Friendly night stocker offering more than 5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Skills
  • Merchandising familiarity
  • Friendly demeanor
  • Cleanliness
  • Active listening skills
  • Merchandising
  • Stocking
  • Motivated team player
  • Employee relations
  • Personable
  • Skilled problem solver
Work History
Mechanical Assembler, 07/2017 to Current
Natural Gas Services Group, Inc. Odessa, TX
  • Obtained appropriate tooling and fixtures.
  • Inspected and tested components, assemblies and power tools.
  • Disassembled, reassembled and corrected changeover.
  • Assembled compressors using Work Center Instructions (WCI), Piping and Instrumentation instructions (P and I), Wiring Diagram (WD), Bill of Material (BOM) and assembly drawings.
  • Aligned motor, air end and coupling using calipers, dial indicators and straight edges.
  • Ran stainless, aluminum, steel and PVC piping.
Night Stocker, 10/2012 to 07/2017
Walmart Supercenter Midland, TX
  • Described products and services in detail.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Followed merchandising guidelines to present visually appealing displays.
  • Communicated clear expectations and goals to each team member.
  • Actively pursued personal learning and development opportunities.
Education
High School Diploma: Hakha High school - Myanmar