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Professional Summary

Highly-motivated and skilled professional with over ten years of management experience in power generation. Extensive background in hardware installation, maintenance, and repair. Proven record of effectively managing cohesive, multi-disciplined teams to execute projects. Demonstrated ability to identify process improvements and implement changes that result in efficiencies and cost savings. Collaborate with cross-functional teams and effectively communicate to stakeholders. 

Areas of Expertise
  • Operations and Maintenance
  • Logistics
  • Project Coordination
  • Strategic Planning
  • Project Management and Implementation
  • Process Improvement
  • Conflict Resolution
  • Regulatory Compliance
Work Experience
09/2015 - Current
Kwajalein Range Services, LLC － Kwajalein Atoll, Marshall Islands Field Engineer III
  • Provide technical and operational direction to 12 personnel performing routine maintenance on the ARPA Long-Range Tracking and Instrumentation Radar (ALTAIR).
  • Maintain hardware to ensure operational capability and availability of the sensor for mission support.
  • Schedule and perform maintenance inspections, initiate repairs, and procure and/or fabricate replacement parts.
  • Develop and implement new maintenance procedures to increase the performance and life cycle of critical hardware.
  • Perform major and minor modifications to enhance system operation and user requirements. 
  • Procure mission critical components required for continuity of operations.
  • Communicate general safety procedures, implement safety policies, and provide training to personnel performing maintenance at elevated heights.

Key Achievements:

  • Led maintenance personnel in the successful completion of the ALTAIR Recovery project. Planned resources and executed scope on time and under budget. Identified risks to critical project milestones and communicated mitigation plans to senior management. 
  • Provided technical direction to maintenance personnel during the ALTAIR Wheels and Rails project. Coordinated with maintenance and subcontract personnel to perform tasks as scheduled.
  • Completed projects at Ground Based Prototype - Kwajalein (GBR-K) and Air Surveillance Radar (ASR).
09/2009 - 07/2013
Kwajalein Range Services, LLC － Kwajalein Atoll, Marshall Islands Power Plant Supervisor
  • Supervised and provided operational and technical direction to 22 personnel in the operation and maintenance (O&M) of a 25.2 MW Diesel engine prime power plant.
  • Ensured completion of maintenance inspections during adverse plant conditions and deconflicted schedule with Reagan Test Site (RTS) mission activities.
  • Effectively maintained steady state electrical power during extreme operating conditions in a highly corrosive environment.
  • Developed annual operating budget to meet performance work statement requirements. 
  • Prepared comprehensive daily and monthly reports related to power plant operation, power usage, and costs.

Key Achievements:  

  • Identified a cost savings measure by evaluating execution methods. Designed and implemented operational changes that directly improved engine efficiencies and reduced fuel usage. 
  • Managed multiple upgrades to antiquated engines and generators, electrical systems, and auxiliary systems at Kwajalein and Meck Island Power Plants totaling $5M.
07/2006 - 09/2009
Kwajalein Range Services, LLC － Kwajalein Atoll, Marshall Islands Mechanic / Mechanical Lead
  • Scheduled and supervised mechanical and auxiliary maintenance activities.
  • Trained and developed flexible preventative maintenance teams with the ability to respond and resolve various maintenance issues in a timely and professional manner.

Key Achievements:

  • Initiated an aggressive maintenance program which increased engine efficiency and decreased overall fuel and oil consumption.
  • Identified a cost savings opportunity through research of major overhaul procedures. Changed the execution strategy to self-perform major overhauls thus eliminating the requirement for subcontracted efforts. Implementation of the new overhaul procedures resulted in the reduction of equipment down time.
03/1991 - 07/2005
United States Air Force Electrical Power Production Craftsman
  • Installed and operated electrical power production systems and equipment.
  • Maintained, modified, and repaired electrical power generating and control systems, automatic transfer switches, and associated equipment.
  • Planned and reviewed projects related to power generation. Provided subject matter expertise and recommended changes to the approach or execution strategy based on experience. Mantain maintenance records for all electrical power generation and control systems.
  • Inspected and evaluated electrical systems and power production activities to ensure compliance with policies and regulations.
Education
2019
University of Maryland University College Bachelor of Science: Business Administration

Currently pursuing a Bachelor of Science in Business Administration with a minor in Finance. Anticipated graduation date is May 2019.
Training
  • AVO Protective Relay Maintenance, 2011
  • Woodward Governor Maintenance and Troubleshooting, 2011
  • Bechtel Safety Leadership Workshop, 2011
  • United States Air Force Civil Engineer Management Course, 2000
  • United States Air Force Airman Leadership School, 1997

This resume is created in 7 minutes.
Summary
Versatile Leader with action-oriented approach and over 20 years management experience. Performance-driven with strong ability to multi-task in fast-paced work environments. Combining a strong work ethic and the ability to communicate effectively in the workplace to drive results and elevate performance.
Skills
  • Operations management
  • Training and development
  • Procedure development
  • Process improvement strategies 
  • Strategic planning
  • Adaptable
  • Supply management expertise 
  • Purchasing management
  • Inventory tracking
  • Detail-oriented 
  • Results-oriented
  • Microsoft Office
Work Experience
Process Guide (PG)
Stoughton, MA Amazon Sort Center BOS5/ Nov 2017 to Current
 
Supervise and guide associates in the sorting process of customer's packages. Direct associates to where they are needed determined by package volume and other business needs. Effectively communicate to associates the proper ways to perform job duties, assist them when necessary and assure proper safety measures are maintained.
 
  • TDR (Trailer Dock & Release) certified
  • PIT (Powered Industrial Trucks) licensed 
  • PSS (Powered Straddle Stacker) licensed
  • Jam-Pole, Ladders and Gaylord Dumper certified
  • Inbound / Outbound certified
  • Water-Spider trained
​​
Inventory Strategy Consultant
Cranston, RI Alliance Security/ Jun 2016 to Jan 2017
 
Observed and examined department processes, protocols and procedures. Advised of and spearheaded all necessary revisions and reconstructions to ensure optimal efficiency and achieve higher standards of inventory control. Worked conjointly with Strategy and Web-Development teams acting as a catalyst to facilitate the required changes for a new supply chain distribution model. 
​
  • Redesigned existing spreadsheets and created new ones that would better suite the departments changing needs.
  • Devised and implemented new processes and protocols and cross-trained staff as needed. 
  • Wrote new SOPs and training materials.
  • Collaborated with web-design team in India to design new inventory software that would suite our needs and integrate with our distributors software through our API (Application Programming Interface). Gave daily input, answered questions, and provided flow charts that would serve as the blueprints to the new software.
  • Worked with distributors and manufacturers to facilitate the software changes and maintain a timeline.
​​
Inventory & Logistics Manager
Cranston, RI Alliance Security/ Mar 2012 to Dec 2015
 
Took over an ineffective and lackluster process of order placing and inventory tracking for 50 plus technicians in 2012 and devised, evaluated and implemented new processes and procedures to obtain better inventory control over what would grow to be $2 million dollars of daily inventory by 2015, spread over 40 plus states and among 300 plus technicians.
 
  • Performed daily inventory purchasing totaling tens of thousands of dollars to be drop-shipped around the country. 
  • Created and implemented spreadsheets and processes to better track inventory resulting in exponentially more inventory control.
  • Conducted weekly audits / reconciliations with technicians to ensure accountability. 
  • Designed Flow Charts which would be used by the companies Web-Development team to create an entire website that was custom to our inventory management needs.
  • Grew the department to meet the companies growing needs, interviewing, hiring and training Inventory Control Specialists and a Shipping & Receiving team.
  • Facilitated the departments move to a larger building, designing the layout for the new shipping & receiving area and stock room.
  • Managed an in-house shipping & receiving team to expedite our technicians and customers needs through daily FedEx / UPS pick-ups and deliveries.
  • Managed company supply chain relations with distributors, vendors, shipping companies and business affiliates. 
  • ​Designed and created an Inventory Training PowerPoint and held weekly Go To Meetings and conducted training through a slide-show presentation with technicians around the country.
  • Maintained e-mail communication with 300 technicians and the companies 200 plus corporate employees, including Customer Service reps, Installation and Dispatch teams, Field Service Operations, Web-Development and Strategy teams, Accounting and Executive Management 365 days per year.
​​
Payroll Processor
Warwick, RI Alliance Security/ Nov 2011 to Mar 2012
 
Performed the payroll process for 60 plus commission-based salespersons, ensuring everyone was paid accurately as well as on time. Facilitated communication between salesperson and company as to what they expected and what they were receiving, and why.
​
  • Analyzed each alarm installation for the week and calculated each salespersons commission based off of several contributing factors.
  • Distributed a preliminary assessment to each salesperson and gave them time to dispute or accept.
  • Handled all disputes accordingly. Listened to phone call recordings to determine what salesperson said or didn't say to customers to determine an appropriate resolution.
  • Finalized payroll and submitted to Senior Payroll Administrator by deadline.
  • Tracked all records with Microsoft Excel and used pivot tables.
 
Flow Team Member
Dartmouth, MA Target/ Jul 2011 to Apr 2012
 
Took lead roles in the early morning daily flow process of moving product from the trucks to the sales floor.
​
  • Trained new team members on all job duties and responsibilities. 
  • Took active roll in quality control.
​
Self Employed / Small Business Owner
 New England Marketing Associates Nov 2008 to Jun 2011
 
​Formed New England Marketing Associates as an authorized dealer for Versatile Marketing Solutions (Alliance Security), generating home security system sales and installations through both phone and door-to-door sales. 
 
  • ​Ran ads, hired and trained individuals for a door-to-door promotional team.
  • Put together all training materials, rewrote scripts where necessary and leased office space for daily meet-ups and training.
  • Purchased 15 passenger van for daily transport of promotional team to and from neighborhoods throughout MA and RI.
  • Tracked and managed all sales, funded sales through Versatile Marketing Solutions and paid employees.
  • Purchased lists of homeowners (leads) and conducted phone sales from home. Funded those sales through Versatile Marketing Solutions.
​​
Manager
Providence, RI Alliance Security (formerly Versatile Marketing Solutions)/ Dec 2003 to Oct 2008
 
Formed Versatile Marketing Solutions in late 2003 with 2 business partners, originally as a telemarketing office generating sales for home security system installations. The company would undergo much growth and become a full home security company, employing alarm technicians, taking on inventory and moving to a larger location three times, eventually becoming Alliance Security. Held many roles during the years here, including Closing Manager, Office Manager, Installation & Dispatch Manager and Outside Sales Manager... often performing many roles at once and generally just doing anything and everything that needed to be done.
​
  • ​Interviewed, hired and trained personnel for multiple positions.
  • Organized, launched and led a seasonal outdoor sales program 3 years in a row, generating a 20% increase in sales revenue. 
  • Opened and managed a satellite office to expand sales force.
  • Utilized training materials and held sales training for both inside and outside sales programs for up to 15 sales reps at a time.
  • Arranged technicians daily schedules based on customer needs and geographical ​locations. Dispatched installation jobs and coordinated all efforts to cover those jobs, resolve any arising issues and assure a proper and satisfactory customer experience.
​
Plant Supervisor
New Bedford, MA GEC Durham Industries Inc/ Jan 1995 to Jan 2000
 
Promoted to 2nd shift Plant Supervisor when company added a 2nd shift to what then was only a one shift company which manufactured electrical transformers. Worked directly in the 'molding' department where steel molds and a 2-part fiberglass epoxy were used to mold the transformers, while also supervising all other departments and personnel throughout the building.
​
  • Mastered the intricacies of the process flow within each department.
  • Operated all equipment and machinery throughout manufacturing plant.
  • Gave prospective applicants a tour and explanation of the facility.
  • Interviewed, hired, trained and terminated employees as necessary.
  • Established and adjusted work procedures to meet production schedules.
  • Supervised production schedules, production quality and on time delivery.
  • Developed and maintained strong, clear communication and rapport with plant personnel.
  • Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership.
  • Key holder and alarm code responsibilities for nightly lock-up.

This resume is created in 7 minutes.
Accomplishments
  • Life Health & Annuities - self study Mitchell's Golf Master Cub Performance Specialist - club builder.
Experience
01/2000 to Current
Outside / Inside sales Present Costen Floors － Richmond, VA
01/1998 to 01/2000
Outside Sales Floor covering － Richmond, VA
07/1996 to 12/1998
Outside Sales Automart Magazine － Richmond, VA
09/1990 to 11/1998
CGI franchise of Airborne Express － Atlanta, GA
01/1987 to 01/1991
Minesweep Electrician Persian Gulf War Circuit City － Richmond, VA
Account Manager United States Navy
  • trained in building strategic network ties and increasing sales revenues.
  • Cultivates and maintains strong customer relationships.
  • Accomplishments Average of $550,000 installed sales per year with 40% GP - Floor Covering Increased territory 105% first year - Automart Magazine outside sales Established territory of $10,000 per week through cold calling - CGI outside sales Five letters of accommodation during war time - United States Navy Final evaluation 4.0.
Additional Information
  • Extensive experience in insurance claims, remodeling and builder work.
  • Presently working in fire and water damage on residential remodels with claims adjusters and general contractors.
  • Ability to coordinate estimates with claims associates to effectively execute renovations.
  • Ability to identify necessary items to be included in scope of work.
Electrical plant supervisor United States Navy
  • Chemical and biological warfare instructor Fire fighting and safety instructor.
Education and Training
Bachelor of Science: Economics & Marketing Radford University － Radford, VA Economics & Marketing
Skills
CGI, cold calling, instructor, insurance, letters, Navy, network, outside sales, renovations, safety, sales, strategic

This resume is created in 7 minutes.
Professional Summary
Dynamic Manager with experience supervising production lines, overseeing materials inspection, scheduling production and conducting monthly physical inventories. I have over twenty years experience dealing with the three assets and or problems that make up any Manufacturing facility. People process and material.
Skills
  • Production line management
  • Manufacturing management
  • Strong leadership abilities
  • Interpersonal skills
  • Process improvement
  • Cost reduction strategies
  • Quality assurance and control
  • Work flow planning
  • Knowledge of DI systems
  • Interviewing
  • Employee coaching
  • Warehouse management systems
  • Inventory management 
  • Practices safety and sanitation standards 
  • Statistical analysis
Work History
Supervisor, 05/2015 to Current
 Mohawk industries – Hillsville Va
  • Championed quality initiatives.
  • Managed documentation of and training on production procedures and work instructions.
  • Maintained and communicated daily productivity and shipment reports for all departments.
  • Verified that all process control parameters were being documented and followed at all times.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Recommended and executed quality improvements for production and product quality.
  • Addressed all personnel issues promptly and professionally.
  • Drove daily production activities with effective communication and leadership.
  • Determined suitable crewing requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Met aggressive production and safety goals while minimizing equipment downtime.
  • Managed product quality to guarantee compliance with quality policies, procedures and systems.
  • Escalated safety and quality issues and initiated remedial actions promptly.
  • Completed and maintained accurate and organized records, documents and reports.
Shipping Supervisor, 02/2015 to 05/2015
 Amcor Rigid Plastics – Wytheville, VA
  • Forecasted manpower requirements based on daily workload and company targets.
  • Divided cargo received by account number and intended location.
  • Picked up incoming stock and delivered materials to designated locations.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Picked products for specific routes according to pick sheets.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Supervised material flow, storage and global order fulfillment.
  • Redirected shipments en route in response to customer requests.
Production Supervisor, 07/2014 to 02/2015
 Mohawk Industries – Hillsville, VA
  • Monitored and enforced safety standards such as PPE use and company policies. 
  • Drove daily production activities with effective communication and leadership.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Assigned appropriate manpower to required duties.
  • Addressed all personnel issues promptly and professionally.
  • Completed safety reports on Plant conditions, PIT operating standards every shift.
  • Communicated resolved/unresolved problems with oncoming Production Supervisors and Department Managers.
  • Promoted a healthy competitive spirit in all aspects of the shifts performance.
Shipping Supervisor, 10/1997 to 07/2014
 Vaughan Bassett – Galax, VA
  • Successfully communicated with Plant Manager on production activities so all orders were shipped on time.
  • Investigated and implemented ideas for quality improvement, increased productivity and cost reduction.
  • Created and updated department work instructions and reports on a regular basis.
  • Solved unresolved customer issues. Gave target dates for order fulfillment on items with quality issues or stock shortfalls
  • Resolved employment-related disputes through proactive communication.
  • Handled understaffing, disputes, terminating employees and disciplinary procedures.
  • Gathered, logged and monitored all shipping data.
  • Determined the most cost-effective procedures and routes for shipments.
  • Managed shipment schedules to maximize productivity and cut costs.
  • Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
Shift Supervisor 3rd Shift, 10/1996 to 10/1997
 Guardian Industries – Galax, VA
  • Successfully managed production activities so all orders were shipped on time.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Addressed all personnel issues promptly and professionally.
  • Drove daily production activities with effective communication and leadership.
  • Directed improvements in safety, product quality, service and cost efficiency.
  • Met aggressive production and safety goals while minimizing equipment downtime.
Night shift plant Supervisor, 05/1995 to 10/1996
 Magnolia Manufacturing – Hillsville, VA
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Addressed all personnel issues promptly and professionally.
  • Drove daily production activities with effective communication and leadership.
  • Met aggressive production and safety goals while minimizing equipment downtime.
  • Managed product quality to guarantee compliance with quality policies, procedures and systems. 
  • Responsible for achieving production requirements.
  • Oversaw the production process and managed the production schedule. Called in Electricians and or machine technicians when needed.
Loader/general laborer,2nd shift Silver line supervisor,Director of Silvering, 07/1987 to 05/1995
 Guardian Industries – Galax, VA
  • Monitored product standards and quality-control programs.
  • Oversaw the production process and managed the production schedule.
  • Recorded inspection and test data such as coating weights, temperatures, film thickness.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Presented clear, organized data in graphs, charts, tables and written reports.
  • Managed documentation of and training on production procedures and work instructions.
  • Verified that all process control parameters were being documented and followed at all times. Using Statistical Process Control
Education
High School Diploma: General, 1987
 Carroll County High School - Hillsville, VA
Hobbies
Golf, Guitar, following professional sports

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