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Professional Summary
Seasoned sales and marketing professional effective in helping organizations to reach their next phase of growth and development. Ability to help improve sales processes and promote future growth.
Skills
Customer relations skills
Award winning sales skills

Recognized leader

Public speaker

Work History
02/2017 to 04/2017
Customer Retention Specialist p/t Woodbury Nissan Woodbury, NJ
Contacted past customers to reconfirm and update their profile.  If applicable customers were invited to trade their vehicles early to receive special dealer incentives.
01/2006 to 09/2015
Assistant Pastor Commitment Community Church Lindenwold , NJ

Directed several ministries within the church including counseling, training and leadership development.

01/2004 to 12/2005
Marketing Director Chick-fil-A Deptford Township, NJ

Targeted potential business customers with food samples and free delivery. Helped design and implement in store marketing strategies. 

01/2003 to 11/2004
Advertising Sales Representative Salem Broadcasting WFIL 560 Philadelphia, PA

Developed and maintained long-term sales relationships with past customers while creating new business opportunities.

10/1994 to 10/1996
Vice President Electronic Media Carlton Dunn & Associates Pitman, NJ
Helped to move company focus from solely print media sales to utilizing television as a media choice.
01/1986 to 09/1994
Advertising Sales Manager Comcast Woodbury, NJ

Started as Advertising Sales Rep and advanced to Area Advertising Sales Manager. Awarded as one of the leading Advertising Sales people in the company. 

01/1981 to 11/1984
TV News Assignment Editior KYW-TV (Philadelphia) Philadelphia, PA
Coordinated news reporters and camera crews to effectively cover daily news events.
01/1979 to 11/1981
Management Trainee Group W Westinghouse Broadcasting Philadelphia, PA

Extensively trained in all phases of television station operations 

and department interaction.
Education
1975
Bachelor of Arts: Media communications
Rutgers–New Brunswick - New Brunswick, NJ

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Professional Summary
Sales Manager known for overseeing successful revenue streams and recognizing areas that need improvement. Task-oriented and capable of driving effective teams. Builds loyalty and long-term relationships with customers.
Skills
  • Compelling sales proposal writer
  • Empowers high-performing sales team
  • Verbal and written communication
  • Analytical problem solver
Work History
Advertising Sales Manager, 01/2018 to Current
San José State University San Jose, CA
  • Increased revenues.
  • Coached students in successful selling methods and encouraged cross-selling additional mediums.
  • Attended sales training and brought best leadership practices back to the company.
Advertising Sales Representative, 08/2017 to 12/2017
San José State University San Jose, CA
  • Created and presented media and advertising packages to prospective customers.
  • Contacted customers by phone and email in response to inquiries.
  • Built relationships with customers and the community to establish long-term business growth.
Server - Bartender, 02/2017 to Current
Buca di Beppo San Jose, CA
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Inventoried and restocked items throughout day.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Created work schedules, verified cashier drawers, created table sections and other managerial duties when necessary.
Lead Server, 10/2015 to 01/2017
Almaden Country Club San Jose, CA
  • Consistently provided professional, friendly and engaging service.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Organized large events and lead a team of servers during occasions such as weddings, business conferences, fundraisers and parties.
Education
Bachelor of Science: Advertising Management, 2018
San José State University - San Jose, CA

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Executive Profile

Award winning ambitious advertising account manager with more than 25 years successful marketing and media sales experience on national, regional and local levels. Skilled at prospecting, cold calling, closing and upselling. Talented at developing and maintaining customer relationships as well as planning and executing highly-effective and targeted marketing campaigns.

Skill Highlights
  • Self-motivated
  • Aggressive
  • Customer-oriented
  • New business development
  • Detail oriented
  • Persuasive communication expertise
  • Account management
  • Ability to connect with clients
  • Leadership/communication skills
  • Client account upselling
  • Negotiations expert
  • Strong lead development and prospecting skills
  • Multi-media marketing
  • Media relations
  • Strategic planning

Core Accomplishments
  • Top Liftable Media Direct Sales Account Executive Award 2017, 2018
  • Recipient of Account Manager of the Month Award November 2015
  • Won Suddenlink Media All Season's Pass Sales Contest 2014
  • Top Media Sales Executive % to budget numerous times in 2014, 2013 and 2012
  • Top 10 Media Sales Executive % to budget numerous times 2014, 2013 and 2012
  • Earned Suddenlink Media Rising Star Award in 2012
  • Completed PSS (Professional Sales Skills) Training April 2012
Professional Experience
06/2016 to Current
National Advertising Account Executive Liftable Media - USA Radio Network Anthem, AZ
  • Focus on Direct sales working with local, regional and national agencies and clients
  • Maintain and grow current account list while adding new clients monthly. Upselling consistently 75% of clients in 2016, 2017, 2018
  • Exceeded budgets by 17% in 2017, 2018 and 10% in 2016
  • Top executive in sales and outstanding customer service 2017, 2018
  • Digital marketing focus display: Sell desktop, tablet, mobile advertising for Western Journal, Conservative Tribune, Liftable and WildCard websites
  • Email marketing focus: Sell email sponsorship's for 13 newsletter lists and 11 dedicated lists
  • Successfully plan sponsored content, social media, video pre-roll and native advertising campaigns
  • Promote and sell Professional Services and Firefly Engagement Services allowing clients valuable audience data and targeting
  • Work with programmatic advertising and assist ad ops team
  • Radio advertising focus: advertising campaigns, sponsorship's for 8 radio shows, live interviews as well as USA news for USA Radio 
  • Negotiate multimedia campaigns of radio, digital and email.
08/2015 to 05/2016
National Accounts Manager Jetset Magazine Scottsdale, AZ
  • Negotiated details of contracts and payments as well as prepared sales contracts and order forms
  • Prospected, researched, and established new accounts
  • Wrote, proofed and edited sales proposals and correspondence
  • Developed and expanded existing customer sales
  • Delivered exceptional account service to strengthen customer loyalty
  • Maintained productive relationships with existing customers through exceptional follow-up after sales
  • Worked with national companies and national advertising agencies
  • Focused on niche affluent market targeting the top 1%
12/2014 to 07/2015
National Accounts Manager WestStar Media - The Kim Komando Show Phoenix, AZ
  • Accountable for researching national companies and qualifying them as potential advertisers
  • Designed and created marketing collateral for advertising sales department
  • Wrote, proofed and edited sales proposals and correspondence
  • Developed national advertising schedules and endorsement campaigns
  • Negotiated multimedia buys, including radio and digital
  • Worked with national and regional and local clients
  • Delivered top notch account service
10/2011 to 12/2014
Media Account Executive Suddenlink Media Jonesboro, AR
  • Surpassed annual budget by 10% in 2014
  • Surpassed annual budget by 18% in 2013
  • Surpassed annual budget by 51% in 2012
  • Created new revenue streams through use of taggables
  • Negotiated details of contracts and payments and prepared sales contracts and order forms
  • Delivered exceptional account service to strengthen customer loyalty
  • Focused on continually cultivating and growing new business
  • Prepared show specific schedules micro-targeting for clients
03/2009 to 04/2010
Advertising Account Executive NEA Business Today/GameFace Magazines Jonesboro, AR
  • Assisted in developing monthly themes and story ideas
  • Continually Increased account list Worked on a monthly deadline
  • Developed ad campaigns
  • Assisted in creative design of ads and photography
  • Responsible for ad changes, approvals, and account collections
  • Consistently one of the top sales executives
05/2008 to 02/2009
Advertising Account Executive FYI Jonesboro Magazine Jonesboro, AR
  • Generated new advertisers prior to printing publications
  • Continually increased account list on a weekly basis
  • Worked on constant deadline
  • Assisted in development of promotional ideas
  • Developed ad campaigns Assisted in creative design of ads
  • Responsible for ad changes, approvals, and account collections
  • Met goals and consistently one of top sales executives
10/1998 to 01/2006
President; Gallery Director Extreme Art, inc Jonesboro, AR

Gallery and Business Manager

  • Artist Supervisor and Customer Service Supervisor
  • Purchasing and Inventory Control
  • Detailed record keeping, bookkeeping and accounting
  • Developed forms and procedures adopted by other AR galleries
  • Recognized by state of AR as setting a new standard in industry
  • Developed marketing plans and placed multi media advertising
  • created new revenue stream through gift gallery
  • Reached yearly sales goals in first quarter of business
07/1995 to 03/1998
Advertising Account Executive Duke Media KIYS; KISS FM Jonesboro, AR
  • Developed marketing campaigns and promotions for businesses
  • Wrote and produced commercials
  • Excelled in adding new business on a weekly basis
  • Worked with local and national ad agencies
  • Maintained accounts and account collections
  • Met and exceeded monthly goals
  • Consistently top Sales Executive
03/1994 to 07/1995
Advertising Account Executive Jacor Media WFLZ Power 93 Tampa, FL
  • Developed marketing campaigns and promotions for businesses
  • Wrote and produced commercials
  • Worked with local and national ad agencies
  • Consistently generated new business
  • Maintained accounts and account collections
  • Met and exceeded goals in a top market.
02/1990 to 03/1994
Advertising Sales Manager Thomas Media KDEZ KZ100 Jonesboro, AR
  • Supervised sales staff
  • Responsible for meeting and exceeding station budgets
  • Developed and executed station promotions
  • Developed marketing campaigns and promotions for businesses
  • Wrote, produced and privided voiceover talent for commercials
  • Focused on generating new business 15% monthly growth
  • Maintained accounts and account collections
  • Outstanding Account collections no advertiser exceeding 60 days
  • Exceeded goals Consistently top sales executive 1992, 1993, 1994
Education
Bachelors: Radio/Television Broadcasting, Marketing Arkansas State University Jonesboro, AR
Degree: Interior Design Sheffield School of Design New York, NY
Professional Affiliations

Phoenix Green Chamber of Chamber of Commerce

Local First Arizona

National Association of Female Executives

American Advertising Federation

Arkansas Advertising Federation

Jonesboro Chamber of Commerce

Make A Wish Volunteer

March of Dimes Volunteer

Chi Omega Fraternity

Alpha Epsilon Rho Honors Society

Who's Who Among American College Students







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Summary
A detail-oriented, corporate trust professional with solid organizational, communication, and interpersonal skills. Proficient and focused at successfully retaining existing customer relationships and generating new business to increase market share and profitability. Makes practical administrative decisions and has the ability to coach others, as a Trust Finance Management or Account Manager Officer or position with equal or related duties.
Highlights
Detail Oriented Project Management Accounting PowerPoint Proficient Organization Medical Terminology Microsoft Office Investment Risk Coaching Interpersonal Communication EXCEL Proficient
Experience
Trust Finance Management Officer
January 1997 to Current
U.S. Trust National Association Hartford, CT
  • Interpret complex transactions and legal requirements Complete investments pursuant to governing requirements Work with bond partners in analyzing collateral values
  • Monitor and enforce adherence to financial and legal obligations Monitor ticklers to ensure completion of Trustee duties and mitigate investment risk
  • Current on industry knowledge in order to maintain adherence to government regulations
  • Team member on system conversion of TRACS to LIVEWIRE Special Project Team Leader for the conversion of DEBT MASTER to VIPER LIVE.
Administrative Assistant
January 1994 to January 1997
Hartford, CT
  • Improved document review procedures used to monitor accounts payable and receivable Examined correspondence, memos, directives to initiate relevant action or replies by supervisors
  • Improved system for filing, ordering supplies and disseminating information
  • Maintain petty cash and provided emergency support services to program participants
  • Prepared and maintained travel logs of case managers, placement specialists and supervisors.
Advertising Sales Manager
January 1993 to January 1994
Northeast Minority News Hartford, CT
  • Operated and secured services for fax machines, copies and laser printers.
  • Solicited advertising space for advertisements in local newspapers and broadcast media.
Disability Benefits Supervisor, Workers Compensation Coordinator
January 1988 to January 1993
CIGNA Bloomfield, CT
  • Maintenance and technical review of all medical records assuring quality.
  • Improved document review procedures for accounts payable and receivable, social security reconciliation, disability benefits and works compensation.
Finance Analyst Medical Records
January 1983 to January 1988
Saint Francis Hospital Hartford, CT
  • Established and maintained updates to computerized customer files and assessment of credit balance
  • Examined correspondence, memos, directives and other materials to initiate relevant action by supervisors Maintenance and technical review of all medical records assuring quality
  • Community Involvement United Way Coordinator for community involvement Food Ministry, Joshua's Tree Ministry Youth leader, Joshua's Tree Ministry.
Education
General Studies Capital Community College Manchester Community College General Studies
Skills
Accounting, accounts payable and receivable, advertisements, advertising, balance, benefits, broadcast, Coaching, Interpersonal Communication, conversion, credit, Detail Oriented, fax machines, filing, financial, government regulations, investments, laser printers, Team Leader, legal, materials, Medical Terminology, EXCEL, Microsoft Office, PowerPoint, works, newspapers, Project Management, quality