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Summary
Dedicated and focused Professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. A leader in both my career as a Financial Advisor and Volunteer Firefighter. Seeking the role of an Apprentice Millwright.  
Skills
  • Results-oriented
  • Self-directed
  • Professional and mature
  • Strong problem solver
  • Strong interpersonal skills
  • Articulate and well-spoken
  • Team leadership
  • Mechanical training
Experience
Financial Advisor, Small Business Nov 2012 to Current
 Canadian Imperial Bank of Commerce － Castlegar, B.C.
  • Manage and build relationships with new and existing clients while meeting clients' short and long term financial needs.
  • Review clients' accounts and results regularly to determine whether changes, economic developments or financial performance indicate a need for plan revision.
  • Select and maintain superior investment portfolios.
  • Work with clients for cash and credit management, retirement planning, investment planning, estate and tax planning.
  • Provide expert financial advice on mortgage, educational, personal and small business loans.
  • Received superior customer service satisfaction scores for 8 consecutive quarters. 
  • Increased overall annual branch sales by $14.8m.
  • Maintain confidentiality of bank records and client information.
  • Effectively manage multiple competing priorities through well developed time management skills.
 
Paid-On Call Firefighter Sep 2015 to Current
 Kootenay Boundary Regional Fire Rescue (Co2 Warfield) － Trail, B.C.
  • Completed continuing education classes in firefighting, rescue and emergency services.
  • Maintained supplies and materials on fire and rescue vehicles.
  • Maintained fire extinguishers and other fire equipment in multiple stations.
  • Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.
  • Cooperatively and supportively interacted with coworkers, supervisors and community members. 
  • Presented fire safety presentations for community schools. 
​​
 
Financial Services Representative Sep 2009 to Nov 2012
 Canadian Imperial Bank of Commerce － Trail, B.C.
  • Built and Strengthened relationships with new and existing clients. Educated customers on the variety of loan products and available credit and investment options.
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
  • Maintained confidentiality of bank records and client information. 
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
 
Customer Service Representative Sep 2008 to Aug 2009
 Canadian Imperial Bank of Commerce － Nelson, B.C.
  • Exceeded clients' expectations by understanding and meeting their financial needs.
  • Acted as joint custodian of cash and securities during banking hours as well as opening/closing procedures.
  • Being open to answering any questions clients may have in a professional and positive attitude.
Brand Manager / Sales Representative Dec 2005 to Apr 2008
 Nick Louie & Associates － Vancouver, B.C.
  • Oversaw sales for large territory within Western & Eastern Canada while obtaining a great rapport with many Corporate and Independent Businesses.
  • Responsible for maximizing sales through networking, cold calls and one-on one product showings
  • Produced weekly and monthly reports documenting sales activities; and kept abreast of trends, competitive products, pricing and industry development
  • Accustomed to planning and organizing independent sales trips and product knowledge presentations to new and existing clients.
  • Responsible for customer service within distribution, data/order entry and inventory control for brand in Canada. 
Education and Training
Emergency Medical Responder Columbia Medical Training
Air Brake Instruction Mountain Transport Institute Ltd.
ICS 100 Justice Institute of B.C.
Canadian Investment Funds Course IFSE Institute of Canada
Nanaimo District Secondary School
Activities and Honors
2017 Warfield FD Exemplary Firefighter of the Year 
2017 CIBC Quarterly Achiever Recipient 
2016 CIBC Annual Achiever Recipient - awarded to top 1% in Country
2015 CIBC Annual Achiever Nominee/Quarterly Recipient 
2014 CIBC Quarterly Achiever Recipient
 
Branch liaison for CIBC Run for the Cure (Breast Cancer Fundraiser), B.C. Childrens Hospital, and United Way Campaigns.
This resume is created in 7 minutes.
Summary

Goal-oriented account executive/project manager dedicated to top-tier client satisfaction. Always willing to go the extra mile to maintain important relationships and getting projects to the finish line without casualties. Holds a deep passion for the ad industry and understands the complexities of the creative process, while ensuring client deliverables are met within on time and within scope.

Skills
  • Results motivated, process driven, and task oriented
  • High-level understanding of web & digital processes
  • Proficient in most project management platforms (Mavenlink, Jira, Trello, Teamwork, Basecamp)
  • UI/UX & CRO Strategy
  • Managing priorities and hitting deadlines
  • Strategic brand management
  • Removing obstacles to help teammates work faster & smarter (Agile/SCRUM)
  • Able to connect with clients and teammates
  • The ideal team player
Experience
11/2019 to Current
Senior Digital Project Manager The Tombras Group － Knoxville, TN
  • 2019 AdAge A-List Agencies to Watch
  • 2018 Fast Company's Most Innovative Companies
  • 2018 #3 Most Effective Independent Agency in North America, Effie Index
  • 2015 AdAge Small Agency of the Year
  • Working on Daimler (Freightliner, SelecTrucks, Alliance Auto Parts), Off Road Equipment, and Farm Bureau of Tennessee accounts.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
12/2018 to Current
Project Manager Belo + Company － Dallas, TX

Currently managing all web based projects for the agency, along with CRO and SEO retained clients. Web solutions specialist. Resource allocation, forecasting, billing, QA, project documentation development.

Building timelines, managing/improving processes, ensuring client deliverables are met on time and within scope/budget. Strong emphasis on providing clients with a lean production schedule, immersive UI/UX, and top tier development/web functionalities.

Collaborating with and supporting account managers and key in house specialists to drive client initiatives forward.

Portfolio of clients include notable brands such as Yum!, Terminix, MoneyGram, Sprint, TCU, KB Home, American Home Shield, Greyhound, and Ebby Halliday Realtors
06/2018 to 12/2018
Project Manager The Loomis Agency LLC － Dallas, TX
  • Manage all digital projects for The Loomis Agency, 2016 AdAge Small Agency of the Year
  • Project/retainer work include (but not limited to) social advertising, programmatic display, branding, web, video, experiential, mobile applications, e-mail, SMM, and SEM
  • Working with a high volume of local to national scale brands such as Papa Johns, Dairy Queen, McAfee, Black Bear Diner, RugDoctor, Stanley Steamer, Texas Rangers, Golden Chick, Fitness Connection, RibCrib, and many others
  • Assumed all project manager responsibilities such as building/managing timelines, measuring project hours, ensuring client deliverables are met on time and within budget, coordinating team/client schedules, and documenting all internal/external status meetings and presentations
  • Ran daily scrum meetings and status meetings with the team to make sure daily tasks are being performed effectively and without roadblocks
03/2017 to 03/2018
Account Manager Steadfast Creative － Keller, TX
  • Direct line of communication between the team and client,  consistently managing over 40+ projects at a time.
  • Understanding client needs and expectations.
  • Build, manage, and measure detailed timelines for all agency projects. Responsible for kicking off client projects and orchestrating client on-boarding.
  • Measured the efficiency and profitability of each project through the utilization of various tools (harvest, teamwork, etc.).
  • Writing creative briefs and detailed notes for creative/development teams to complete tasks, ensuring accuracy and exceeding client expectations.
  • Ensuring all client deliverables are met by creative/development teams on time and within budget.
  • Lead weekly & monthly reporting meetings with clients to go over key metrics, ROI, strategy analysis, and performance.
  • Co-leading all branding and creative project presentations with creative director and assigned teammates.  
  • Prospecting for new business and harvesting relationships for long-term partnerships, while providing tangible creative solutions to new and recurring clients.
12/2016 to 03/2017
Production Designer Boxcar Creative － Dallas, Texas
  • Designed digital ads for McDonalds, Terminix, Mary Kay, TruGreen, Snapple, Cantina Laredo, Oilogic, and others
  • Implemented digital static/animated ads into ad buying platforms Doubleclick and Sizmek
  • Served as Production Assistant on high budget video productions
Education
2016
Bachelor of Arts: Economics Texas Tech University － Lubbock, TX, United States

Minor in Philosophy

Activities: Student Government Association, Sigma Phi Epsilon Fraternity, Tech Marketing Association, Tech Economics Association, Texas Tech Hockey
This resume is created in 7 minutes.
Objective

Motivated Logistics Coordinator with 6 years' experience in hyper-competitive market environments for client solutions. Proficient in various customer relationship and order management systems. Eager to bring diverse operational support and techniques to dynamic, growth-oriented company.

Professional Summary

Raised outside of High Point NC, Ms. Bachman hails from a family that has been in the furniture business for generations. That deep understanding of furniture production and composition is combined with logistics knowledge and work as an Account Executive to produce a level of industry expertise that is exceptional.

Skills
  • Logistics Coordination
  • Project Management
  • Account Management
  • Solutions-based Sales
  • Strong Communication and Interpersonal Skills
  • Lead Generation
  • Strategic Account Development
  • Business Development and Planning
  • Order Processing
  • Contract Negotiation
  • Territory Management
  • Operations
Work History
Account Executive, 04/2019 to Current
 Worldwide Express – Philadelphia, PA
  • Secured high-value accounts through consultative selling by identifying logistics needs
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing
  • Liaised between business owners and logistics carriers to resolve issues and maintain satisfaction
  • Scheduled sales appointments to discuss products and services and to close qualified leads
  • Supervised compliance measures regarding domestic and international tariffs and customs regulations
Account Executive / Account Manager, 04/2018 to 04/2019
 Urbia – Philadelphia, PA
  • Built and strengthened relationships with new and existing accounts to drive revenue growth
  • Coordinated logistics and freight for outbound orders
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction
  • Communicated regularly with customers regarding account questions and issues
  • Maintained the high level of understanding of ever-changing furniture industry standards and trends required to sell product effectively
  • Presented product concepts and offerings to clients based on established specifications and preferences
Interior Design Consultant, 01/2017 to 03/2018
 Habitation Furnishing + Design – St Louis Park, MN
  • Facilitate customers in discovering their design needs through house calls and on-site computer rendering
  • Responsible for import, export and shipping of goods through multiple lines
  • Boutique style sales with targeted clientele
  • Completed up to 25 projects at any given time
  • Responsible for models in luxury lofts
  • Consult with clients to determine architectural preference to meet overall design goals
  • Assisted clients with budget considerations regarding products and materials
  • Successfully resolved complex technical design issues
  • Originated and developed creative design concepts
Design Consultant, 06/2015 to 01/2017
 HOM Furniture – Bloomington, MN
  • Responsible for guiding customers through their floor design
  • Focused on functionality as well as custom aesthetics that work well with client's lifestyles while keeping up with emerging trends
  • Offered in home design appointments as well as in-store consultations
  • Proficient in CAD
  • Versed in custom vendor orders
  • High monthly sales goal of $30,000 minimum. Exceeded goal every month of employment
  • Concentration on textiles
  • Mentored new members of design staff during onboarding process
Brand Ambassador, 01/2013 to 01/2014
 Swarovski Retail Ventures – Bloomington, MN
  • Responsible for general sales as well as overall customer and member experience
  • Record keeping of member as well as frequent customer data, sales trends, quarterly expectations and outcomes
  • Proficient in Tomax (POS, Back Office, Portal, Reporting)
  • Responsible for Repair/Warranty intake, shipping, and finalized repairs
  • Responsible for Damage/Defect logging and shipping
  • Knowledgeable of retired items from 2005-2014
Child Care Professional, 01/2010 to 01/2014
 Self Employed – Jacksonville, FL
  • Care for children and adults ages 4 months - 20 years
  • Experienced in special needs childcare including autism spectrum disorders
  • Strong focus on learning while at play
  • CPR certified 2010-2016
  • First Responder Certified 2012-2016
Private Tutor, 01/2011 to 05/2013
 Self Employed – Jacksonville, FL
  • Tutoring for sixth grade and above
  • At home as well as on campus
  • Art History
  • English Literature
  • Psychology
  • Humanities/Social Studies
  • SAT/ACT Prep
  • Reading/Grammar
  • Analytical Writing
Education
Bachelor of Arts: Art History and English Literature, 12/2013
 University Of North Florida - Jacksonville, FL

While studying at UNF I acquired skills such as proper research techniques, formal curating practices, matting/framing of artwork, and art business etiquette among many others. 

  • Heavy focus in Medieval Art Studies
  • Studied abroad in Italy under Dr.Debra Murphy.
  • Art
  • Art History
  • English Literature 
Study Abroad: Art History, 2012
 St. Johns University - Rome, Italy

This study abroad trip was sponsored by the University of North Florida with grants awarded for merit, intent and academic achievement.

  • Strong focus in curatorial techniques on site, museum technique and architecture
  • Senior Seminar: The Life and Art of Michelangelo
  • Art History on Site
  • Greek Art and Architecture
High School Diploma: 2010
 West Orange High School - Winter Garden, FL
This resume is created in 7 minutes.
Professional Summary

I am a motivated, enthusiastic and organised individual with a broad background of experience and qualifications. A diverse career has ensured I am adept at multi-tasking with strong communication and interpersonal skills. Leveraging off my experience I am confident in my ability to work collaboratively and effectively in a dynamic work place whilst fostering positive and cohesive working relationships.

Skills
  • Interpersonal skills
  • Strategic planning and development
  • Collaborative sales
    Marketing and electronic communications
  • Editing and proofreading
    Organisation and administration
  • Project Management
  • Budgeting
  • Public and Media Relations
  • Staff Management
  • Corporate communications
  • Social Commerce and New Media
Work History
  • Sponsorship And Development Manager
  • Sydney University Sports & Fitness
  • Darlington, NSW
  • May 2018 to Current
  • Devising opportunities for new areas which could lead to sponsorship or revenue raising, in collaboration with the Marketing & Communication Manager.
  • Managing and enhancing the arrangements with existing SUSF sponsors.
  • Development of corporate wellness strategic plan for SUSF and manage team of staff to implement this new business strand.
  • Creating sponsorship packages for any new identified area including development of collateral.
  • Ensuring all sponsors contractual obligations are met and liaising with the Legal & HR Manager to ensure sponsorship agreements meet the standards of the SUSF.
  • Providing support to SUSF Clubs (when able) to ensure club sponsorship packages and marketing collateral are of a professional standard and conflict doesn't arise with SUSF sponsors.
  • Managing The Sydney Uni Flames Sponsors social media strategy 
  • Identify and manage a portfolio of prospective individual donors, corporate donors, Foundations and Trusts.
  • Implement individual plans to cultivate and solicit prospects to make a gift to SUSF.
  • Identify, prepare and submit an annually agreed number of compelling written proposals that request prospective donors to make a major gift to SUSF.
  • Work with the University's Development Office to identify opportunities for crowdfunding projects.
  • Maintain relevant, detailed and up-to-date information on donors and prospects, as well as reports to support effective fundraising.
  • Ensure ongoing interaction, training and guidance from the University of Sydney Development Office.
  • Sourcing and applying for any potential grant funding opportunities.
  • Founder Co Owner
  • Trail Kids
  • Woodford, NSW
  • January 2015 to Current
  • Develop of operations manual, risk assessment document and detailed business and Marketing plan.
  • Secure Sponsorships for all Trail Kids Events.
  • Manage company set-up and accounts.
  • Manage Merchandise design and sales, website design and develop and maintained the Trail Kids social media.
  • Manage timelines and schedules.
  • Create targeted marketing strategies for the Trail Kids brand.
  • Source appropriate permissions and qualifications to work with local stake holders on events.
  •  Develop of programs for Trail Kids training camps and days.
  • Built  strong rapport with children and their families.
  • Running Coach
  • Up Coaching
  • Woodford, NSW
  • January 2015 to Current
  • Help runners of all levels identify and reach their goals
  • Develop and implement scientifically based training programs for short-term and long-term goal achievement in group and individual programs.
  • Follow up, monitor and communicate with athletes via email, phone and in person.
  • Deliver training programs and communicate effectively online.
    Lead group run training sessions
  • Help to build a running event participation culture.
  • Marketing Coordinator
  • APODA
  • Surry Hills, NSW
  • February 2018 to May 2018
  • Management of website updates and back ups and collaborating on a Digital Transformation Project.
  • Supporting various aspects, in particular digital aspects, of the organisations merge from a State to National body.
  • Managing set up and distribution of eDMs.
  • Supporting national campaigns such as Foot Health Month, Membership Renewals etc.
  • Developing and managing image library.
  • Writing content and eDMs in partnership with other staff.
  • Producing Google Analytics Reports.
  • Updating logs and online filing.
  • Office administration and providing support to EO.
  • Marketing Manager - Ultra-Trail Australia
  • AROC Sport
  • Canberra, ACT
  • January 2015 to 2018
  • Supervised all marketing and planning activities to exceed sales and margin goals. This included targeting both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness, and website or social media traffic.
  • Managed a full media team including direct hiring, training and performance evaluations.
  • Researched competitor events by identifying and evaluating market share, pricing, and advertising to formulate future strategy.
  • Drafted, edited and proofed print, online and social media communications designed to promote company brand, image and values.
  • Project managed the Ultra-Trail Australia Event Expo - Managing event logistics and operations, including support staff, vendor services and volunteers and coordinated schedules and timelines for events.
  • Produced and managed the distribution all marketing collateral (print and digital) for Ultra-Trail Australia from 2015 - 2017.
  • Facilitated meetings and tracked that tasks identified in meetings were actioned in a timely manner.
  • Drafted engaging, accurate and effective press releases.
  • Retained clients to build brand awareness and generate leads while managing internal and external marketing campaigns and programs. 
  • Store and Brand Manager
  • Blue Mountains Running Company
  • Glenbrook, NSW
  • January 2017 to October 2017
  • Implemented marketing strategies which resulted in significant growth of customer base.
  • Cultivated key partnerships with brans such as Salomon, The North Face and Patagonia as well as community stakeholders such as the local Anytime Fitness Gyms and local cafes in Glenbrook to secure third party promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Collaborated with designers and the editorial team on marketing collateral, generating effective campaigns. 
  • Created social media content with consistent content and tone.
  • Resolved employment-related disputes through proactive communication.
  • Anticipated consumer buying patterns to create a purchase and inventory plan.
  • Company Owner
  • Summit Sisters
  • Woodford, NSW
  • March 2012 to December 2016
  • Designed the financial and business model, including business plan, competitor research, risk assessment and forecasting
  • Prepared program operating budgets, budget reports and other financial performance reports.
  • Taught  group classes, including , yoga, running and strength.
  • Measured clients' overall fitness by completing comprehensive evaluations and physician clearances.
  • Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group sessions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Planned events such as retreats, training camps and conferences and managed event logistics, including support staff, vendor services and volunteers.
  • Managed administrative logistics of events planning, including contract signing, fee collection and event promotions.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Monitored return on investment of online and social media marketing efforts.
  • Evaluated monthly performance statistics and used data to inform future strategies.
  • Secondary Teacher
  • Eagle Vale High/Meadowbank Education Trust School
  • Eagle Vale/Kellyville, NSW
  • January 2002 to October 2004
  • Established clear objectives for all lessons, units and projects.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Attended and facilitated staff meetings each week.
  • Employed a broad range of instructional techniques to retain student interest and maximise learning.
  • Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals.
  • Created lesson plans in line with state curriculum and school curriculum standards.
  • Created an interactive classroom atmosphere to maintain student interest and facilitate learning.
  • Created engaging and dynamic lessons with an emphasis on improving students' written and verbal communication skills.
  • Proofread and evaluated students' writing and gave feedback.
  • Organised sports carnivals and developed sport programs for the school across all grades
  • Developed, administered and graded tests in order to evaluate students' progress.
Education
  • Bachelor of Education - Education: Human Movement and Health Education
  • The University of Sydney
  • Camperdown, Australia
  • 2001
  • Cert IV Workplace Training and Assessment - Workplace Training and Assessment
  • University of New England
  • Armidale, NSW, Australia
  • 2004
  • Certificate II - Business - Business
  • University of New England
  • Armidale, NSW, Australia
  • 2004
  • Diploma of Yoga Teaching - Yoga
  • Baulkham Hills School of Yoga
  • Baulkham Hills
  • 2014
This resume is created in 7 minutes.
Executive Profile

Visionary and strategic executive general manager offering distinguished career in directing operations and marketing efforts to create visibility and produce revenue despite intense competition. Assertive, results-producing operations executive with process engineering background adept at managing collaborative efforts of diverse teams to establish dominance in market and grow revenues. Decisive leader with diverse experience in executing effective performance optimization strategies while balancing and quality. Proven contributions in business development, project management, cross-functional team leadership, market positioning and customer service efforts that exceed expectations and add value to the customer. Enthusiastic, personable communicator, presenter and negotiator able to instantly make positive connections with clients, management, peers and staffs to ensure excellent organizational performance. Specialized expertise in strategically solving complex management problems by devising institutional systemic solutions.

Core Accomplishments

Business Development:

  • Increased revenue from 10M to 300M SAR annually by unifying subscription fees for all investments and introducing classification regimen  
  • Developed and executed numerous cross-functional business strategies to motivate staff performance, streamline processes and generate revenue.
  • Introduced new third party services to mixture of services offered.

Change Management:

  • Created results-driven work culture with government employees.
  • Effectively integrated business practices and standards in a government organization.
  • Improved management focus and throughput of operational capacity by initiating implementation of KPIs for staff performance and branch performance.

Process Improvement:

  • Enhanced business center operations by re-designing services to include appointment system, service status online inquiry and contact center activation.
  • Commended by Yanbu Area Executive Management for preparation of Western Region Safety Performance Improvement.
  • Achieved 2 international awards, Dubai Lynx Award 2008 and MENA Crystal Award, with launching of 10x10 communication campaign.
Work Experience
SAGIA Riyadh Deputy Governor - Investor Services & IT Sectors 11/2017 to Current
  • Restructure business model to ensure sustainable revenues to SAGIA.
  • Reorganize investor services sector and operational strategy to enhance efficiency, positively activate human resources and de-bottleneck processes. 
  • Revamped policies, procedures and work methods by selecting and empowering value enterprises contributing to national economy.
  • Implemented business process automation and electronic services streamed towards strict governance, prompt service delivery and paperless work environment.
General Manager of Business Centers, Government Relations and Projects 10/2011 to Current
  • Oversaw customization, implementation and roll out of SAP-CRM in business centers, cascading in a series of improvement to business centers operations, including service quality, performance monitoring, reporting, income generation and governance.
  • Reduced traffic in branches by 50% to improve service by re-engineering and designing business center operations.
  • Improved average service time from 15 minutes to 5 minutes and average waiting time in business centers from 45 minutes to 15 minutes.
Marketing Director and COO of the Global Competitiveness Forum 05/2008 to 05/2011
  • Developed the SAGIA brand architecture and corporate identity. Managed the largest operation team and budget to achieve highest traffic and profit margins. Pioneered a 100% paperless forum in the Middle East and managed a program of over 120 speakers.
  • Developed and launched first Global Knowledge forum in Madinah in 2008, achieving 20MM of media coverage.
  • As Executive Director of InterAction Council in Saudi Arabia, organized annual meeting.
Marketing Department Manager 10/2007 to 02/2008
  • Transformed the SAGIA marketing department in modernization with world class performance.
  • Developed and launched award-winning 10x10 communication campaign.
  • Launched the first Global Competitiveness Forum 2008 communication campaign by challenging contracted communication company and achieving SR 30 MM worth of media coverage.
Procter & Gamble Jeddah Assistant Brand Manager 11/2004 to 09/2007
  • Established brand's volume building blocks and strategies for short-term and long-term growth. Led key issue meeting and designed the brand's PR platform built on community service program. Held full accountability as acting manager with full autonomy for 2 months.
  • Designed and led two conceptual initiatives from concept development to trade implementation, resulting in double-digit growth in first year.
  • Executed brand's biggest re-stage, leading to repeat double-digit growth in 2005-6.
  • Developed three copies that scored WAN high rating in consumer testing for the first time in the brand's history in the AP.
  • Achieved record high share in 2006-7 through brand growth strategy planning and execution.
Saudi Aramco Yanbu/Ras Tannurah Project Engineer- Gasoline Unit Upgrade 08/2003 to 10/2004
  • Successfully led the cross-functional team in project proposal review in London.
  • Selected as lead engineer for $194M upgrade project.
  • Leading the hazard operation review engineering workshop for the upgrade project in Yanbu/Saudi from 250 K to 400 K BPD
Team Leader 05/2002 to 05/2003
  • Optimized energy operations at Yanbu Refinery by assessing operations and leading a multi-functional team.
  • Saved 15% in energy costs by identifying potential and implementing action plan.
  • Recognized for best Executive Management Safety Review Visit to Yanbu Refinery by board members from presentation as keynote speaker.
Process Engineer 09/2000 to 02/2002
The Pennsylvania State University State College, PA, USA Research Assistant 09/1999 to 05/2000
    Additional Work Experience
    MODON, Riyadh
    Board Member & Head of Audit Committee (2015, 2016,2017)
     
    • Selected by the chairman HE Khalid Al-Faleh Minister of Energy and Industry  to head the Audit Committee as well as member of the committee to recruit the new CEO for MODON
    • Supervised MODON auditing department to develop Audit plan for the next 3 years
     
     
     
    ​
    Saudi USA Strategic Partnership Committee​
    Member (2015,2016)
     
    • Represented SAGIA in the multi functional team containing several other government organizations
    • Coordinated the efforts to gather investment opportunities worth of USD 500 BN
    • Led the initial study for the establishment of a strategic partnership office
    Education
    Bachelor of Science in Chemical Engineering 2000 Pennsylvania State University, State College, PA, USA
    Professional Development
    • Oxford Advanced Management & Leadership Programme, University of Oxford, UK, 2009
    • Refinery Development Program, UOP, Ras Tannura, Saudi Arabia, 2004
    This resume is created in 7 minutes.
    Professional Profile
    Results-driven category manager focused on maximizing profits by effective forecasting and inventory management. Strategic thinker and proactive problem solver with expertise in contract negotiations and financial planning.
    Qualifications
    • Sales and trend analysis 
    • Demand forecasting
    • Financial planning
    • Contract negotiation
    • Brand development
    • Relationship building
    • Project management 
    • Team leadership
    Relevant Experience
    10 years of purchasing and brand management experience with significant exposure to sales and marketing. Cultivated relationships with key vendor partners to increase seasonal discounts and payment terms. Accelerated more efficient inventory management across multiple categories by implementing a new purchasing strategy. Recognized for being a leader in the organization and was awarded in 2013 at a merchandising conference.

    Experience
    Senior Buyer
    Calgary, AB     Swimco/ Dec 2016 to Current
    • Analyzed merchandise performance within the department to monitor statistical objectives, adapt inventory as needed and increase sales volume by 15%.
    • Evaluated profitability for in-season sales, financial and inventory performance and made adjustments as needed.
    • Created a business development plan to secure and market key categories to maximize growth opportunities
    • Leveraged vendor relationships to re-negotiate existing contracts resulting in increased gross margin on volume buys.
    Senior Buyer
    Saskatoon, SK     Spareparts/ Jul 2015 to Dec 2016
    • Delivered seasonal financial plans to guarantee optimal inventory investment, increase merchandise flow, and reduce markdowns ultimately maximizing profitability.
    • Operated as team leader responsible for communicating financial strategies to vendors, marketing, sales and operations, resulting in increased cohesiveness, improved efficiency, and enhanced effectiveness. 
    • Spearheaded the implementation of a new purchasing strategy allowing greater visibility to impact purchasing decisions on a more frequent basis.
    • Created sales strategies to promote advertising offerings and motivate larger deals.
    • Worked with cross-functional team members to develop individual action plans for each store to meet stated business deliverables and KPI's.
    • Participated, created, and supported in-store events related to new store openings, product launches, and seasonal promotional events.
    Buyer and Purchasing Analyst - Multiple categories
    Calgary, AB     FGL Sports Ltd./ Aug 2009 to May 2015
    • Collaborated with key team leaders in marketing, production and photography to execute new swimwear photography standards which increased online sales over 30% after implementation.
    • Drove double-digit sales increases through various promotional and marketing efforts.
    • Ensured timely and efficient product flow by partnering with vendors and distribution centers to track shipments.
    • Recognized as a leader within the purchasing team which translated to a leadership award given by the VP of purchasing in 2013.
    • Gained experience in multiple facets of the business by transitioning seamlessly between categories to cover maternity leaves and unexpected position openings.
    • Negotiated multiple ad deals at over 65% initial margins to have attractive deals for consumers during promotional events.
    Brand Manager - Joe Boxer Women's
    Toronto, ON     Caulfeild Apparel Group/ Jul 2006 to Jul 2008
    • Planned and communicated promotional activities and merchandising strategies to key retail locations to optimize sales objectives.
    • Established and enhanced strong business relationships with key partners and store management.
    • Defined and implemented competitive product positioning strategies and ensured appropriated branding to optimize sales results.
    • Spearheaded various promotional activities to gain brand awareness
    • Ensured full assortments were displayed on the selling floor, signage and point of purchase materials were current, and branded shops were maintained as per planogram.
    • Managed the development and execution of retail marketing in assigned districts, including company-wide store events and new shop-in-shop openings.
    • Acted as an integral and approachable team player in channeling information between store level and the Vice President of the underwear division.
    Education
    Fashion Marketing and Merchandising The International Academy of Design and Technology 2005 Toronto, ON, Canada
    This resume is created in 7 minutes.
    Professional Summary

    Versatile accomplished professional with 15 years of experience as a result driven leader.  I have worked in a lead role in many different organizations including property management, sales and marketing, event management, and executive assistant.  I have demonstrated a wide variety of flexible leadership and organizational skills in spearheading national, local, and non-profit event management while holding down the additional title of Executive Assistant for two executives. Most recently, I worked at an exclusive resort managing luxury homes for VIP guests.

    Work History
    Property Coordinator, 05/2017 to 01/2018
     Kohanaiki – Kailua-Kona, HI
    • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
    • Manager for 20 Luxury Homes
    • Property Project Coordinator
    • Managed vendor relationships
    • Managed calendar for the department
    • Department lead on property projects
    Marketing Brand Manager, 05/2015 to 02/2017
     Revolution Cycles – Arlington, VA
    • Directed and coordinated marketing activities and policies to promote products and services.
    • Worked with outside sales experts to help teach courses on salemanship with our staff
    • Coordinated and participated in promotional activities and trade shows.
    • Preserved brand integrity by monitoring the consistency and quality of marketing content.
    • Coordinated art and graphics creation for effective merchandising.
    • Developed and implemented campaigns for email, online advertising, search engines and direct mail.
    • Worked with the Sales team to increase sales and achieve sales goals.
    Executive Assistant/Event Manager, 03/2008 to 05/2014
     Accell North America – Kent, Wa
    • Event Management in leading teams of 60+  at executive tradeshows, product releases, grassroots initiatives, non-profit off sight events.
    • Communicated and negotiated with external vendors for services
      Served as company liaison for VIP customers while handling all travel accommodations
    • International and domestic travel coordinator for internal executives and support departments
    • Maintained high integrity and confidentiality of the executives at all times
    • Flexible in providing, as needed assistance, towards meeting company goals and getting results
    • Company communication coordinator for Sales Team, Outside Customers, Executive Team and Marketing Team
    Credit Account Representative, 09/2006 to 04/2008
     Raleigh America Inc – Kent, WA
    • Reconciled discrepancies between accounts receivable
      Balanced accounts
    • Researched and resolved accounts payable discrepancies
      Composed effective accounting reports summarizing accounts payable data
    • Monitored payments due from clients and promptly contacted clients with past due payments
    • Reviewed all expense reports for accuracy and proper expense disclosure
    • Reconciled vendor statement and handled payment complaints or discrepancies. 

       
    Skills
    • Customer service-focused
    • Complex problem solving
    • Adaptable
    • Sales experience
    • Exceptional oral and written communication skills
    • Microsoft Suite Proficient 
    • Building operations
    • Goal-oriented
    • Organized
    • Reliable
    • Team player
    • Managerial background
    Education
    Bachelor of Arts: Business/Pyschology, 2019
     Penn State University - PA
    This resume is created in 7 minutes.
    Summary
    Consumer Insights lead for flagship brand -Whirlpool, managing an annual budget of 1 million to support research initiatives. Ability to collaborate with multiple stakeholders to define research objective, support strategic go-to market communication plan that aligns with company's business priorities. 
    Experience
    Associate Consumer Insights Brand Manager 07/2015 － Current WHIRLPOOL CORPORATION Benton Harbor, MI
    • Evaluated a co branding effort on WHR-LOWES partnership which impacted communication strategy of  $20,000,000.
    • Helped in creating a database and evaluating WHR & competition TV commercials to support agency partners in media planning and ensuring effective utilization of $100,000,000 media budget.
    • Conducted ad developer sessions to evaluate, optimize & ensure alignment of creatives with WHR KPIs and guide agency in optimization process impacting $2,000,000 production costs.
    • Worked to compare and contrast between Augmented and Virtual Reality for in-store communication ideas to help enhance consumers' in store experience while shopping appliances.
    • Managed multiple custom research projects by developing learning plan & study design internally and working with suppliers to identify best methodology to efficiently and effectively answer business questions in budget and time. 
    • Guided cross functional teams from new product concept process to the final brand positioning and target consumer for a successful first-to-market new product launch
    • Managed a summer intern by on boarding, supporting and guiding him on projects and working alongside to help him get a great internship experience. 
    • Developed & presented concise research results highlighting key insights, strategic implications & actionable recommendations to clients utilizing primary and secondary sources of data. 
    Marketing Research Manager 01/2009 － 06/2015 Doshi Marketing Corporation Mumbai, India
    • Managed the sales and marketing of Dental equipment for US Mumbai region. 
    • Participated in trade shows & managed booths at dental conferences to showcase innovative dental equipment & inform dental fraternity about new trends,improvisation in dental equipment.
    • Supported corporate branding through cultivation of key industry relationships within Dental fraternity and management of trade shows, related events.
    • Supervised qualitative and quantitative research processes, including: designing questionnaire, discussion guide, interview screen er to understand and identify equipment needs including needs assessments, new product ideation, concept testing, ad testing etc.  
    • Deliverable include valuable insights from specific research projects, synthesis of insights with internal data, syndicated studies, and competitive intelligence.
    • Helped develop and manage client relation for new and continued business. 
    Market Research Analyst 09/2013 － 06/2015 Kumar Insights Co Miramar, FL
    • Supervised qualitative and quantitative research processes, including: designing questionnaire, discussion guide, interview screen er for  various research projects including needs assessments, new product ideation, concept testing, ad testing and tracking studies.
    • Deliverable include valuable insights from specific research projects, synthesis of consumer insights with internal data, syndicated studies, and competitive intelligence.
    • Helped develop and manage client relation for new and continued business. 
    Senior Research Analyst 01/2007 － 09/2008 ABBOTT PHARMACEUTICALS Abbott Park, IL
    • Analyzed physician level (IMS) and patient level data through segmentation, data mining, promotion response modeling, and optimization analyses to identify investment opportunities and increase sales.
    • Consolidated research findings, calculated ROI, communicated findings and facilitated the brand team in developing effective marketing programs.
    • Collaborated with brand management team to identify business issues, formulate strategies to improve ROI of promotional programs and develop metrics for improving program execution.
    • Created predictive models using multivariate techniques to understand prescription behavior with the intent of designing targeted promotions.
    • Monitored focus groups to understand prescription behavior and help marketing team device strategies to influence behavior of physicians.
    • Acted as liaison with suppliers on various projects to ensure that projects are completed in time and within budget.
    Market Research Intern 05/2006 － 08/2006 MARITZ RESEARCH Minneapolis, MN
    • Developed monthly and weekly performance reports for a customer feedback tracking study and provided concise actionable recommendations to meet the hospitality client's business needs.
    • Designed questionnaires for ad-hoc projects, analyzed response data and developed customer insights from the analysis.
    Marketing Intern 05/2004 － 05/2005 AMERICAN RED CROSS Minneapolis, MN
    • Consolidated demographic data using primary and secondary sources of information to develop a target audience database.
    • Worked in teams to organize marketing events, train people regarding chemical hazards, natural calamities etc.
    • Independently managed promotion booths at the Minnesota state fair and various other venues to collect pledges and donations and to promote the American Red Cross - Minneapolis Chapter.
    Brand Executive 06/2000 － 12/2002 Zee Entertainment Enterprises Ltd. Mumbai, India
    • Analyzed Nielson data (TRP) to gauge viewer preferences and competition trends. The results of the analysis were used to design marketing plans for the TV channel.
    • Conducted attitudinal and usage studies through focus groups and in-depth interviews across states to understand subtle nuances across regional markets in India.
    • Collaborated with advertising and public relations agencies to develop media plans, initiate promotional activities and release advertisements to promote channels.
    • Worked in collaboration with cross-functional teams to execute sponsorship and various other marketing initiatives to enhance brand image and reach for TV channels.
    Marketing Intern 11/2008 － 05/2000 Amul India Ltd, Britannia Industries Mumbai, India
    • Conducted concept tests across different socio-economic segments to evaluated the perception and penetration of various Amul products in comparison to competitors. This helped the marketing team execute targeted marketing campaigns.
    • Conducted a brand tracking study for a flavored milk drink pre and post release of television commercials & developed innovative ways to promote the product, increase brand awareness and reach.
    • Developed perception mapping of a recently launched biscuit brand Tiger as compared to the market leader Parle G.The results were used to design marketing & promotional activities for the product.
    Marketing Intern 11/1998 － 09/1999 BRITANNIA INDUSTRIES
    • Mumbai India, Conducted a brand tracking study for a flavored milk drink pre and post release of television commercials.
    • Developed innovative ways to promote the product and increase brand awareness and reach.
    • Executed a research project on the perception mapping of a recently launched biscuit brand Tiger as compared to the market leader Parle G.
    • The results were used to design marketing & promotional activities for the product.
    Marketing Manager 01/2009 － 07/2013 Doshi Marketing Mumbai, India
    Managed sales and marketing of dental equipment across the country.
    Engaged in dental conferences to market innovative ideas 
    Initiated & executed marketing activities to inform about new dental equipment, areas of improvement, etc.
    Education and Training
    May 2007 Masters: UNIVERSITY OF TEXAS AT ARLINGTON - Marketing Research Nokia merit scholarship, GPA: 3.4
    MBA: NARSEE MONJEE INSTITUTE OF MANAGEMENT STUDIES - Marketing ​​​Top 10 Business School in India; Ranked in the top 10% of the class
    RAMNARAYAN RUIA COLLEGE OF ARTS AND SCIENCE - Physics & Math
    Relevant Skills
    • Quantitative- Discrete choice model, Max-diff, Turf Analysis, Conjoint, Data mining etc.
    • Database fundamentals, Microsoft office, SPSS, Tableau, Qualtrics 
    • Qualitative- Ad testing, concept testing, central location design testing, online bulletin board focus groups, in-home ethnographies, focus groups etc. 
    This resume is created in 7 minutes.
    Summary
    A reliable and mature high school junior seeking a part-time retail position who quickly learns and masters new concepts and skills, and is passionate about helping customers and creating a satisfying shopping experience.
    Experience
    Old Navy Concord, CA Brand Associate 05/2018 to 08/2018
    • Promote our product and encourage everyone to do the same.
    • Listen to the customer and observe non-verbal cues to anticipate service needs.
    • Offer product suggestions and add on additional items when engaging with customers.
    • Demonstrate a sense of urgency and pride while executing tasks and processes.
    • Maintain a clean and safe environment that prevents loss and minimizes risk.
    • Keep our product folded, sized, in-stock and our visual elements maintained on the salesfloor.
    • Return go-backs from the fitting room to the salesfloor.
    • Welcome customers to the fitting room and keep the area neat, clean and organized at all times.
    • Engage in genuine conversation while completing cashwrap transaction processes quickly and accurately.
    • Keep all cashwrap supplies in stock and organized.
    • Understand and follow all company-defined policies and procedures.
    • Unload and stock new merchandise. 

    Volunteer Experience
    Ygnacio Valley High (Concord, CA)
    Various Education Academy events and programs, such as supporting the College Fair, team building events, and fundraising. 
     
    Tyrell Elementary School (Hayward, CA)
    Volunteered every Saturday of summer break to work on reading skills with 2nd grade students.
     
    Glad Tidings Church (Hayward, CA)
    Supervised children from ages 4-8 during church events and activities. 
    ​
    Activities and Honors

    Certificate of Outstanding Achievement on the California Standards Test.

    Certificate of Appreciation For shining like a star, inspiring others, and contributing 20 hours of volunteer work.

    Certificate of Accomplishment for G.R.E.A.T.

    Certificate of Excellence from the Hayward Unified School District, Celebration of African American Male Student Achievement Award.

    Certificate of Recognition for demonstrated progress toward academic excellence as a Striving participant in the Young Black Men Academy program.

    Affiliations

    Gang Resistance Education And Training Program. (G.R.E.A.T.)

    Tyrrell's Saturday Reading Club.

    Youth Enrichment Program. (Y.E.P.)

    Education and Training
    High School Diploma: General Education 2019 Deer Valley High School, Antioch, CA, United States
    Junior High School Diploma: General Education 2015 Oak Grove Middle School, Concord, CA
    Elementary Diploma: General Education 2013 Tyrrell Elementary School, Hayward, CA
     
     
    References available upon request.

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