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Summary
Dedicated and focused Professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. A leader in both my career as a Financial Advisor and Volunteer Firefighter. Seeking the role of an Apprentice Millwright.  
Skills
  • Results-oriented
  • Self-directed
  • Professional and mature
  • Strong problem solver
  • Strong interpersonal skills
  • Articulate and well-spoken
  • Team leadership
  • Mechanical training
Experience
Financial Advisor, Small Business Nov 2012 to Current
Canadian Imperial Bank of Commerce Castlegar, B.C.
  • Manage and build relationships with new and existing clients while meeting clients' short and long term financial needs.
  • Review clients' accounts and results regularly to determine whether changes, economic developments or financial performance indicate a need for plan revision.
  • Select and maintain superior investment portfolios.
  • Work with clients for cash and credit management, retirement planning, investment planning, estate and tax planning.
  • Provide expert financial advice on mortgage, educational, personal and small business loans.
  • Received superior customer service satisfaction scores for 8 consecutive quarters. 
  • Increased overall annual branch sales by $14.8m.
  • Maintain confidentiality of bank records and client information.
  • Effectively manage multiple competing priorities through well developed time management skills.
 
Paid-On Call Firefighter Sep 2015 to Current
Kootenay Boundary Regional Fire Rescue (Co2 Warfield) Trail, B.C.
  • Completed continuing education classes in firefighting, rescue and emergency services.
  • Maintained supplies and materials on fire and rescue vehicles.
  • Maintained fire extinguishers and other fire equipment in multiple stations.
  • Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.
  • Cooperatively and supportively interacted with coworkers, supervisors and community members. 
  • Presented fire safety presentations for community schools. 
​​
 
Financial Services Representative Sep 2009 to Nov 2012
Canadian Imperial Bank of Commerce Trail, B.C.
  • Built and Strengthened relationships with new and existing clients. Educated customers on the variety of loan products and available credit and investment options.
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
  • Maintained confidentiality of bank records and client information. 
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
 
Customer Service Representative Sep 2008 to Aug 2009
Canadian Imperial Bank of Commerce Nelson, B.C.
  • Exceeded clients' expectations by understanding and meeting their financial needs.
  • Acted as joint custodian of cash and securities during banking hours as well as opening/closing procedures.
  • Being open to answering any questions clients may have in a professional and positive attitude.
Brand Manager / Sales Representative Dec 2005 to Apr 2008
Nick Louie & Associates Vancouver, B.C.
  • Oversaw sales for large territory within Western & Eastern Canada while obtaining a great rapport with many Corporate and Independent Businesses.
  • Responsible for maximizing sales through networking, cold calls and one-on one product showings
  • Produced weekly and monthly reports documenting sales activities; and kept abreast of trends, competitive products, pricing and industry development
  • Accustomed to planning and organizing independent sales trips and product knowledge presentations to new and existing clients.
  • Responsible for customer service within distribution, data/order entry and inventory control for brand in Canada. 
Education and Training
Emergency Medical Responder Columbia Medical Training
Air Brake Instruction Mountain Transport Institute Ltd.
ICS 100 Justice Institute of B.C.
Canadian Investment Funds Course IFSE Institute of Canada
Nanaimo District Secondary School
Activities and Honors
2017 Warfield FD Exemplary Firefighter of the Year 
2017 CIBC Quarterly Achiever Recipient 
2016 CIBC Annual Achiever Recipient - awarded to top 1% in Country
2015 CIBC Annual Achiever Nominee/Quarterly Recipient 
2014 CIBC Quarterly Achiever Recipient
 
Branch liaison for CIBC Run for the Cure (Breast Cancer Fundraiser), B.C. Childrens Hospital, and United Way Campaigns.
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Summary

Goal-oriented account executive/project manager dedicated to top-tier client satisfaction. Always willing to go the extra mile to maintain important relationships and getting projects to the finish line without casualties. Holds a deep passion for the ad industry and understands the complexities of the creative process, while ensuring client deliverables are met within on time and within scope.

Skills
  • Results motivated, process driven, and task oriented
  • High-level understanding of web & digital processes
  • Proficient in most project management platforms (Mavenlink, Jira, Trello, Teamwork, Basecamp)
  • UI/UX & CRO Strategy
  • Managing priorities and hitting deadlines
  • Strategic brand management
  • Removing obstacles to help teammates work faster & smarter (Agile/SCRUM)
  • Able to connect with clients and teammates
  • The ideal team player
Experience
11/2019 to Current
Senior Digital Project Manager The Tombras Group Knoxville, TN
  • 2019 AdAge A-List Agencies to Watch
  • 2018 Fast Company's Most Innovative Companies
  • 2018 #3 Most Effective Independent Agency in North America, Effie Index
  • 2015 AdAge Small Agency of the Year
  • Working on Daimler (Freightliner, SelecTrucks, Alliance Auto Parts), Off Road Equipment, and Farm Bureau of Tennessee accounts.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
12/2018 to Current
Project Manager Belo + Company Dallas, TX

Currently managing all web based projects for the agency, along with CRO and SEO retained clients. Web solutions specialist. Resource allocation, forecasting, billing, QA, project documentation development.

Building timelines, managing/improving processes, ensuring client deliverables are met on time and within scope/budget. Strong emphasis on providing clients with a lean production schedule, immersive UI/UX, and top tier development/web functionalities.

Collaborating with and supporting account managers and key in house specialists to drive client initiatives forward.

Portfolio of clients include notable brands such as Yum!, Terminix, MoneyGram, Sprint, TCU, KB Home, American Home Shield, Greyhound, and Ebby Halliday Realtors

06/2018 to 12/2018
Project Manager The Loomis Agency LLC Dallas, TX
  • Manage all digital projects for The Loomis Agency, 2016 AdAge Small Agency of the Year
  • Project/retainer work include (but not limited to) social advertising, programmatic display, branding, web, video, experiential, mobile applications, e-mail, SMM, and SEM
  • Working with a high volume of local to national scale brands such as Papa Johns, Dairy Queen, McAfee, Black Bear Diner, RugDoctor, Stanley Steamer, Texas Rangers, Golden Chick, Fitness Connection, RibCrib, and many others
  • Assumed all project manager responsibilities such as building/managing timelines, measuring project hours, ensuring client deliverables are met on time and within budget, coordinating team/client schedules, and documenting all internal/external status meetings and presentations
  • Ran daily scrum meetings and status meetings with the team to make sure daily tasks are being performed effectively and without roadblocks
03/2017 to 03/2018
Account Manager Steadfast Creative Keller, TX
  • Direct line of communication between the team and client,  consistently managing over 40+ projects at a time.
  • Understanding client needs and expectations.
  • Build, manage, and measure detailed timelines for all agency projects. Responsible for kicking off client projects and orchestrating client on-boarding.
  • Measured the efficiency and profitability of each project through the utilization of various tools (harvest, teamwork, etc.).
  • Writing creative briefs and detailed notes for creative/development teams to complete tasks, ensuring accuracy and exceeding client expectations.
  • Ensuring all client deliverables are met by creative/development teams on time and within budget.
  • Lead weekly & monthly reporting meetings with clients to go over key metrics, ROI, strategy analysis, and performance.
  • Co-leading all branding and creative project presentations with creative director and assigned teammates.  
  • Prospecting for new business and harvesting relationships for long-term partnerships, while providing tangible creative solutions to new and recurring clients.
12/2016 to 03/2017
Production Designer Boxcar Creative Dallas, Texas
  • Designed digital ads for McDonalds, Terminix, Mary Kay, TruGreen, Snapple, Cantina Laredo, Oilogic, and others
  • Implemented digital static/animated ads into ad buying platforms Doubleclick and Sizmek
  • Served as Production Assistant on high budget video productions
Education
2016
Bachelor of Arts: Economics Texas Tech University Lubbock, TX, United States

Minor in Philosophy

Activities: Student Government Association, Sigma Phi Epsilon Fraternity, Tech Marketing Association, Tech Economics Association, Texas Tech Hockey

This resume is created in 7 minutes.
Objective

Motivated Logistics Coordinator with 6 years' experience in hyper-competitive market environments for client solutions. Proficient in various customer relationship and order management systems. Eager to bring diverse operational support and techniques to dynamic, growth-oriented company.

Professional Summary

Raised outside of High Point NC, Ms. Bachman hails from a family that has been in the furniture business for generations. That deep understanding of furniture production and composition is combined with logistics knowledge and work as an Account Executive to produce a level of industry expertise that is exceptional.

Skills
  • Logistics Coordination
  • Project Management
  • Account Management
  • Solutions-based Sales
  • Strong Communication and Interpersonal Skills
  • Lead Generation
  • Strategic Account Development
  • Business Development and Planning
  • Order Processing
  • Contract Negotiation
  • Territory Management
  • Operations
Work History
Account Executive, 04/2019 to Current
Worldwide Express Philadelphia, PA
  • Secured high-value accounts through consultative selling by identifying logistics needs
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing
  • Liaised between business owners and logistics carriers to resolve issues and maintain satisfaction
  • Scheduled sales appointments to discuss products and services and to close qualified leads
  • Supervised compliance measures regarding domestic and international tariffs and customs regulations
Account Executive / Account Manager, 04/2018 to 04/2019
Urbia Philadelphia, PA
  • Built and strengthened relationships with new and existing accounts to drive revenue growth
  • Coordinated logistics and freight for outbound orders
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction
  • Communicated regularly with customers regarding account questions and issues
  • Maintained the high level of understanding of ever-changing furniture industry standards and trends required to sell product effectively
  • Presented product concepts and offerings to clients based on established specifications and preferences
Interior Design Consultant, 01/2017 to 03/2018
Habitation Furnishing + Design St Louis Park, MN
  • Facilitate customers in discovering their design needs through house calls and on-site computer rendering
  • Responsible for import, export and shipping of goods through multiple lines
  • Boutique style sales with targeted clientele
  • Completed up to 25 projects at any given time
  • Responsible for models in luxury lofts
  • Consult with clients to determine architectural preference to meet overall design goals
  • Assisted clients with budget considerations regarding products and materials
  • Successfully resolved complex technical design issues
  • Originated and developed creative design concepts
Design Consultant, 06/2015 to 01/2017
HOM Furniture Bloomington, MN
  • Responsible for guiding customers through their floor design
  • Focused on functionality as well as custom aesthetics that work well with client's lifestyles while keeping up with emerging trends
  • Offered in home design appointments as well as in-store consultations
  • Proficient in CAD
  • Versed in custom vendor orders
  • High monthly sales goal of $30,000 minimum. Exceeded goal every month of employment
  • Concentration on textiles
  • Mentored new members of design staff during onboarding process
Brand Ambassador, 01/2013 to 01/2014
Swarovski Retail Ventures Bloomington, MN
  • Responsible for general sales as well as overall customer and member experience
  • Record keeping of member as well as frequent customer data, sales trends, quarterly expectations and outcomes
  • Proficient in Tomax (POS, Back Office, Portal, Reporting)
  • Responsible for Repair/Warranty intake, shipping, and finalized repairs
  • Responsible for Damage/Defect logging and shipping
  • Knowledgeable of retired items from 2005-2014
Child Care Professional, 01/2010 to 01/2014
Self Employed Jacksonville, FL
  • Care for children and adults ages 4 months - 20 years
  • Experienced in special needs childcare including autism spectrum disorders
  • Strong focus on learning while at play
  • CPR certified 2010-2016
  • First Responder Certified 2012-2016
Private Tutor, 01/2011 to 05/2013
Self Employed Jacksonville, FL
  • Tutoring for sixth grade and above
  • At home as well as on campus
  • Art History
  • English Literature
  • Psychology
  • Humanities/Social Studies
  • SAT/ACT Prep
  • Reading/Grammar
  • Analytical Writing
Education
Bachelor of Arts: Art History and English Literature, 12/2013
University Of North Florida - Jacksonville, FL

While studying at UNF I acquired skills such as proper research techniques, formal curating practices, matting/framing of artwork, and art business etiquette among many others. 

  • Heavy focus in Medieval Art Studies
  • Studied abroad in Italy under Dr.Debra Murphy.
  • Art
  • Art History
  • English Literature 
Study Abroad: Art History, 2012
St. Johns University - Rome, Italy

This study abroad trip was sponsored by the University of North Florida with grants awarded for merit, intent and academic achievement.

  • Strong focus in curatorial techniques on site, museum technique and architecture
  • Senior Seminar: The Life and Art of Michelangelo
  • Art History on Site
  • Greek Art and Architecture
High School Diploma: 2010
West Orange High School - Winter Garden, FL
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Professional Summary

I am a motivated, enthusiastic and organised individual with a broad background of experience and qualifications. A diverse career has ensured I am adept at multi-tasking with strong communication and interpersonal skills. Leveraging off my experience I am confident in my ability to work collaboratively and effectively in a dynamic work place whilst fostering positive and cohesive working relationships.

Skills
  • Interpersonal skills
  • Strategic planning and development
  • Collaborative sales
    Marketing and electronic communications
  • Editing and proofreading
    Organisation and administration
  • Project Management
  • Budgeting
  • Public and Media Relations
  • Staff Management
  • Corporate communications
  • Social Commerce and New Media
Work History
  • Sponsorship And Development Manager
  • Sydney University Sports & Fitness
  • Darlington, NSW
  • May 2018 to Current
  • Devising opportunities for new areas which could lead to sponsorship or revenue raising, in collaboration with the Marketing & Communication Manager.
  • Managing and enhancing the arrangements with existing SUSF sponsors.
  • Development of corporate wellness strategic plan for SUSF and manage team of staff to implement this new business strand.
  • Creating sponsorship packages for any new identified area including development of collateral.
  • Ensuring all sponsors contractual obligations are met and liaising with the Legal & HR Manager to ensure sponsorship agreements meet the standards of the SUSF.
  • Providing support to SUSF Clubs (when able) to ensure club sponsorship packages and marketing collateral are of a professional standard and conflict doesn't arise with SUSF sponsors.
  • Managing The Sydney Uni Flames Sponsors social media strategy 
  • Identify and manage a portfolio of prospective individual donors, corporate donors, Foundations and Trusts.
  • Implement individual plans to cultivate and solicit prospects to make a gift to SUSF.
  • Identify, prepare and submit an annually agreed number of compelling written proposals that request prospective donors to make a major gift to SUSF.
  • Work with the University's Development Office to identify opportunities for crowdfunding projects.
  • Maintain relevant, detailed and up-to-date information on donors and prospects, as well as reports to support effective fundraising.
  • Ensure ongoing interaction, training and guidance from the University of Sydney Development Office.
  • Sourcing and applying for any potential grant funding opportunities.
  • Founder Co Owner
  • Trail Kids
  • Woodford, NSW
  • January 2015 to Current
  • Develop of operations manual, risk assessment document and detailed business and Marketing plan.
  • Secure Sponsorships for all Trail Kids Events.
  • Manage company set-up and accounts.
  • Manage Merchandise design and sales, website design and develop and maintained the Trail Kids social media.
  • Manage timelines and schedules.
  • Create targeted marketing strategies for the Trail Kids brand.
  • Source appropriate permissions and qualifications to work with local stake holders on events.
  •  Develop of programs for Trail Kids training camps and days.
  • Built  strong rapport with children and their families.
  • Running Coach
  • Up Coaching
  • Woodford, NSW
  • January 2015 to Current
  • Help runners of all levels identify and reach their goals
  • Develop and implement scientifically based training programs for short-term and long-term goal achievement in group and individual programs.
  • Follow up, monitor and communicate with athletes via email, phone and in person.
  • Deliver training programs and communicate effectively online.
    Lead group run training sessions
  • Help to build a running event participation culture.
  • Marketing Coordinator
  • APODA
  • Surry Hills, NSW
  • February 2018 to May 2018
  • Management of website updates and back ups and collaborating on a Digital Transformation Project.
  • Supporting various aspects, in particular digital aspects, of the organisations merge from a State to National body.
  • Managing set up and distribution of eDMs.
  • Supporting national campaigns such as Foot Health Month, Membership Renewals etc.
  • Developing and managing image library.
  • Writing content and eDMs in partnership with other staff.
  • Producing Google Analytics Reports.
  • Updating logs and online filing.
  • Office administration and providing support to EO.
  • Marketing Manager - Ultra-Trail Australia
  • AROC Sport
  • Canberra, ACT
  • January 2015 to 2018
  • Supervised all marketing and planning activities to exceed sales and margin goals. This included targeting both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness, and website or social media traffic.
  • Managed a full media team including direct hiring, training and performance evaluations.
  • Researched competitor events by identifying and evaluating market share, pricing, and advertising to formulate future strategy.
  • Drafted, edited and proofed print, online and social media communications designed to promote company brand, image and values.
  • Project managed the Ultra-Trail Australia Event Expo - Managing event logistics and operations, including support staff, vendor services and volunteers and coordinated schedules and timelines for events.
  • Produced and managed the distribution all marketing collateral (print and digital) for Ultra-Trail Australia from 2015 - 2017.
  • Facilitated meetings and tracked that tasks identified in meetings were actioned in a timely manner.
  • Drafted engaging, accurate and effective press releases.
  • Retained clients to build brand awareness and generate leads while managing internal and external marketing campaigns and programs. 
  • Store and Brand Manager
  • Blue Mountains Running Company
  • Glenbrook, NSW
  • January 2017 to October 2017
  • Implemented marketing strategies which resulted in significant growth of customer base.
  • Cultivated key partnerships with brans such as Salomon, The North Face and Patagonia as well as community stakeholders such as the local Anytime Fitness Gyms and local cafes in Glenbrook to secure third party promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Collaborated with designers and the editorial team on marketing collateral, generating effective campaigns. 
  • Created social media content with consistent content and tone.
  • Resolved employment-related disputes through proactive communication.
  • Anticipated consumer buying patterns to create a purchase and inventory plan.
  • Company Owner
  • Summit Sisters
  • Woodford, NSW
  • March 2012 to December 2016
  • Designed the financial and business model, including business plan, competitor research, risk assessment and forecasting
  • Prepared program operating budgets, budget reports and other financial performance reports.
  • Taught  group classes, including , yoga, running and strength.
  • Measured clients' overall fitness by completing comprehensive evaluations and physician clearances.
  • Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group sessions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Planned events such as retreats, training camps and conferences and managed event logistics, including support staff, vendor services and volunteers.
  • Managed administrative logistics of events planning, including contract signing, fee collection and event promotions.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Monitored return on investment of online and social media marketing efforts.
  • Evaluated monthly performance statistics and used data to inform future strategies.
  • Secondary Teacher
  • Eagle Vale High/Meadowbank Education Trust School
  • Eagle Vale/Kellyville, NSW
  • January 2002 to October 2004
  • Established clear objectives for all lessons, units and projects.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Attended and facilitated staff meetings each week.
  • Employed a broad range of instructional techniques to retain student interest and maximise learning.
  • Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals.
  • Created lesson plans in line with state curriculum and school curriculum standards.
  • Created an interactive classroom atmosphere to maintain student interest and facilitate learning.
  • Created engaging and dynamic lessons with an emphasis on improving students' written and verbal communication skills.
  • Proofread and evaluated students' writing and gave feedback.
  • Organised sports carnivals and developed sport programs for the school across all grades
  • Developed, administered and graded tests in order to evaluate students' progress.
Education
  • Bachelor of Education - Education: Human Movement and Health Education
  • The University of Sydney
  • Camperdown, Australia
  • 2001
  • Cert IV Workplace Training and Assessment - Workplace Training and Assessment
  • University of New England
  • Armidale, NSW, Australia
  • 2004
  • Certificate II - Business - Business
  • University of New England
  • Armidale, NSW, Australia
  • 2004
  • Diploma of Yoga Teaching - Yoga
  • Baulkham Hills School of Yoga
  • Baulkham Hills
  • 2014