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Professional Summary

Highly effective and creative producer, writer and director with a wide range of hands on experience. Offering an array of skills in production management, editing, videography, photography and writing. My ultimate desire is to be able to serve the artistic, cultural, educational, and informational needs of society. I aspire to create art that inspires and motivates young people, exudes positivity, and conveys the message that dreams can really be achieved through hard work and dedication.

Skills
  • Filming & Video editing
  • Familiarity with Canon DSLRs, SONY, Blackmagic Design
    and other video production equipment
  • Familiarity with the Adobe Creative Cloud
  • Work well under pressure
  • Strong verbal and written communications skills
  • Excellent peoples skills
  • Can-do attitude
  • Video & Audio Production Background
  • Proficiency with Mac & PC Computers
  • Dependable and punctual
  • Excellent Problem-solving skills
  • MS Office Proficient
  • Pre-production planning
Work History
Assistant Media Manager 09/2019 to Current
Golden State Warriors San Francisco, CA
  • Transcode, ingest, and archive up to 12 TBs of raw media per week
  • Perform edit assist services, namely project prep and footage sync
  • Ongoing ingestion and archival of legacy media
Production Assistant 10/2018 to 09/2019
Golden State Warriors Oakland, CA
Executive Producer/ Director 06/2014 to Current
ItsCobbsProductions American Canyon, CA
  • Founder of ItsCobbsProductions, which provides the physical basis for works in the realms of the performing arts, film, and video production
  • Shot & Edited footage to create videos for multiple platforms which include but are not limited to iHeartRadio, McDonald's, EMPIRE Distribution, Black Girl Khronicles, and The LAB
  • Directed work of lighting, stage design and sound crews to coordinate efficient production operations
Brand Ambassador 01/2017 to 09/2018
The Museum Of Ice Cream San Francisco San Francisco, CA

A representative of the Museum of Ice Cream brand, who is responsible for engaging and entertaining visitors by ultimately offering them a positive experience.
Role:

Digital Content Creator 07/2014 to 01/2017
iHeartMedia San Francisco , CA


Activations Team Member 07/2014 to 01/2017
iHeartMedia San Francisco , CA
Education
Bachelor of Arts: Broadcasting and Electronic Communication Arts 2017 San Francisco State University - San Francisco
  • Media Analysis, Communications and Mass Communications coursework
  • Video Production and Audio Production coursework
  • Television Directing and writing coursework
  • Journalism and Photojournalism coursework
  • 3.14 GPA
High School Diploma 2012 Oakland School For the Arts - Oakland, CA
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Skills


  • Hourly shift management
  • Knowledge of POS systems
  • Merchandising
  • Goal-oriented
  • Detail-oriented
  • Opening and closing procedures

  • Customer service-oriented
  • Retail merchandising 
  • Staff training and development
  • Interpersonal skills
  • Strong work ethic
Work History
Floor Lead, 08/2015 to Current
Abercrombie&Fitch Brussel
  • Maintain knowledge of current sales and promotions, policies regarding payments and exchanges and security practices.
  • Instruct staff members on difficult and complicated sales.
  • Examine merchandise to verify that it is correctly priced and displayed.
  • Report to managers regarding all store and staff issues.
  • Count cash drawers.
  • Assign employees to specific duties to best meet the needs of the store.
  • Interview job candidates and make staffing decisions.
  • Train and develop new associates on POS system and key sales tactics.
Brand Representative, 06/2014 to Current
Abercrombie&Fitch Brussel
  • Greet customers in a timely fashion while quickly determining their needs.
  • Recommend merchandise to customers based on their needs and préférences.
  • Respond to customer questions and requests in a prompt and efficient manner.
  • Prioritize  helping customers over completing other routine tasks in the store.
  • Build relationships with customers to increase likelihood of repeat business.

Sales Assitant, 05/2014 to 06/2014
No Concept Uccle
  • Engaged with customers in a sincere and friendly manner.
  • Contacted other store locations to determine merchandise availability.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
Education
Master of Arts: Development Policy, 2014
CERIS - Brussel
Languages
  • Fluent in English
  • Fluent in French
  • Basic knowledge of Dutch
Computer skills
  • Microsoft Word
  • Microsoft Excel
  • Power point
  • Outlook
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Professional Summary
Highly adaptive analytical and technical professional with a variety of work experience and a proven history of realizing companies' goals and strategies.
Skills
  • Self-supervised positions
  • Project management 
  • Customer relations expert
  • Very team-oriented attitude
  • 6+ years of manual labor work history
  • Top 10% on TOSA exam
  • Devlp'd, documented, trained end users on software.
  • Database design experience

Work History
Brand Representative, 11/2016 to Current
Summit Retail Solutions Richmond, VA
  • Public relations and brand representative expertise constantly in use.
  • Consistently rewarded as a top seller among my colleagues across the country.
  • Maintain a professional demeanor while providing expert customer service.
  • Actively recruit new team members and train them on strict compliance standards and company principles.
  • Inventory management and sales reporting, and regular conference calls.

Marketing Research Lead, 11/2015 to 10/2016
Project Greenball Washington D.C./Richmond
  • Initiated market research studies and analyzed findings.
  • Interviewed psychiatric and state authorities to coordinate scope of the project.
  • Communicated marketing teams' plans and milestones with C-level management.
  • Arranged and helped manage hundreds of webinars and conference calls.

Office Manager, 03/2015 to 09/2015
Ironhorse Mechanical, Inc Richmond, VA
  • Designed database for the company which was archiving physical files.
  • Created front end access to database for office employees.
  • Remotely coordinated technicians across multiple states.
  • Oversaw daily office operations and was first point of contact for the company.

Senior Marketing Analyst/System Admin, 03/2012 to 02/2015
Sunoco, Inc Richmond, VA
  • Tested and implemented Labor Management software (JDA suite).
  • Consolidated financial data and materials for key leadership meetings.
  • Remote Retail Technician II responsibilities.
  • Developed and documented various programs written for Operations.
  • Trained end users on use of newly implemented programs.
Education
Bachelor of Science: Web Development/Business Management, 2012
ECPI University - Richmond, VA
This resume is created in 7 minutes.
Summary
Talented professional with proven track record of success seeking lifetime career with Methodist Healthcare System. Effectively provides efficient communication and solutions, builds trust and successful long-term corporate relationships, within company guidelines and policies.
Accomplishments
Top 5 P&C Insurance Counselor (of 300+) at GEICO. Numerous glowing customer satisfaction surveys and letters, even to CEO's. Always received highest quality metrics, merit-based raises, and bonuses available. #3 in sales and service, out of ~50+ District retail sales consultants at AT&T, attaining 121% of production goals. Dean's List. Phi Theta Kappa. 3.89GPA.
Highlights
  • Positive, excellent communication skills
  • Comfortable with HIPAA Guidelines
  • Strong problem solving ability
  • Devoted to ethical service, data integrity and protection 
Experience
Retail Sales Consultant 02/2016 to 03/2017 AT&T Mobility Alcoa, TN Via face to face, phone, or electronic messaging, gathers information to identify needs and provide appropriate solutions relating to a broad range of products and services: TV, Internet, Phone. Processes requests for customer and efficiently completes orders. Provides information to successfully close sales by selling applicable products and cross-selling various business channels. Responds to and provides empathetic solutions and care. Builds strong customer relationships and loyalty by listening carefully and providing exceptional, personalized service.
Manager/Sales and Service Administrator 10/2012 to 01/2016 BNCP Development, LLC Las Vegas, NV
Developed and managed a small business into a trusted brand through effective rapport and client relationships. Interviewed and corresponded with clients (by phone, electronic messaging, in person) to handle requests and complaints. Interviewed, hired, trained, and managed sitters and schedules.
    Brand Loyalty and Customer Service Representative 04/2009 to 10/2009 Pocket Communications San Antonio, TX
    Provided accurate information regarding customer accounts. Collected feedback and implemented changes to exceed customer satisfaction. Demonstrated mastery of inbound and outbound call quality criteria. Used sales techniques and rapport to upsell and close new products. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. 
    Assistant to Superintendent/Customer Service Representative 10/2005 to 03/2009 WPE/AD Construction Spring Branch, TX
    Screened high volume of internal and external communications. Answered inquiries and processed requests while maintaining satisfactory customer contact via phone, electronic messaging, and in person. Processed data entry.
    Inbound Insurance Counselor/Service Representative 09/2003 to 05/2005 GEICO Macon, GA
    Efficiently provided exceptional solutions for all policyholders. Processed applications, payments, corrections, endorsements, and cancellations. Clearly explained insurance policy options to clients based on their personal financial security needs and goals. Processed requests and reports for internal and external customers. Promoted client retention and through high-quality service. Empowered to sell all auto products including multi-million dollar Umbrella Policies and cross-sold to other business channels. Consistently exceeded all call goals (quality, service, QA, sales, handling times, schedule adherence, etc.).
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    Education
    McCracken County High School Paducah, KY, USA Class of 2017 - 3.9 GPA
    Work Experience
    Sales Consultant
    June 2017 to Current
    Office Depot Paducah, KY Helped customers find whatever they're looking for, while also providing them with services office depot offered if they needed it. I also aided my fellow co-workers with printing jobs or restocking/sorting product throughout the store.
    Brand Representative
    November 2016 to January 2017
    Hollister Paducah, Kentucky Advised customers about fashion, folded clothes, and also sold merchandise.
    Therapeutic Camp Counselor - Camp Little Giant Nature Camp
    June 2016 to June 2016
    Southern Illinois University Makanda, IL Assigned 4-6 client caseload, responsible for addressing day to day concerns, issues, and needs of para and quadriplegic campers ages 8-80. Provided 24-hour emergency response, cleaning and feeding as needed; monitored and led assigned group activities; assisted nurse in dispensing medications; student liaison to parents/guardians.
    Golf Range Attendant & Golf Scholar
    June 2013 to May 2016
    Paxton Golf Club Paducah, KY Performed combination of duties: picked up and chemically cleaned golf balls from range and fairway and restocked balls for daily and future use. Awarded free green fees and apparel during junior and high school.
    Skill Highlights
    • CPR Certified
    • Swim, golf, avid car buff and house hunter
    • Thoughtful leader