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Summary
  • Dynamic multi-faceted business manager with 17 years experience offering a rich blend of operations, accounting, administrative and leadership talents
  • Proficient in CDK, Advent, UCS, Microsoft Office Suite, Google Doc and Google Drive
  • Self-directed, extremely motivated and meticulously organized delivering superior performance along with unprecedented employee retention
  • Strong financial planning with emphasis on forecasting and expense control coupled with solid analytical skills
  • Effective and articulate communicator with an innate ability to build quick rapport
  • Proficient mastering complex assignments with precision while meeting deadlines in a fast-paced environment
  • Loyal, hardworking team player possessing a positive presence in the work place
Professional Experience
Controller
March 2019 to July 2019
Envision Motors West Covina, California
  • Created internal controls, corrective accounting practices and staff training to accurately report financial position
  • Managed daily cash flow between six entities
  • Negotiated vendor pricing and contracts resulting in cost savings of 35% among key suppliers
  • Coordinated the implementation of company wide 401K plan
  • Reviewed account reconciliations and journal entries, resolving discrepancies for accurate monthly financial statement preparation
Business Manager
June 2017 to March 2019
BMW Motorcycles Of Ventura County Newbury Park, California
  • Responsible for all aspects of accounting operations, including monthly financial statement preparation, payroll, quarterly tax returns, daily cash flow analysis, accounts payable and accounts receivable
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
  • Worked in the capacity of General Manager for a three month period with additional responsibilities of advertising campaigns, inventory, customer relations and social media content
Licensed Esthetician, Owner And Operator
January 2003 to Current
Skin Retreat - a place to relax and enjoy Woodland Hills, California
  • Owner and operator of boutique skin care studio
  • Created warm, personable environment with exceptional customer service
  • Expanded client base through marketing, advertising, networking, local events, appearances and donations
  • Profitable since inception
Business Operations Manager
November 2013 to September 2015
AKS Management Reseda, California
  • Provided full range services to the owner of multiple business ventures including a Meineke Repair Shop, An International Market and a start up branding company
  • Created and implemented effective policies and procedures to streamline work flow
  • Hired and trained administrative support staff of 3
  • Responsible for daily deposits, daily financial position reporting, wire transfers and bank reconciliations
  • Managed cross functional website development team of 4 from conception to completion
  • Led planning and implementation of software for sales integration through various web based channels
Business Manager
September 1990 to January 2003
Keyes Motors Incorporated Van Nuys, California

Keyes European Mercedes 1

Keyes Lexus 1


  • Promoted as Mercedes Benz Business Manager
  • Led and managed accounting and administrative department of 15, including hiring, training, objective setting, mentoring and performance management
  • Developed business office protocols for compliance with state, factory and corporate regulations, policies and procedures
  • Responsible for monthly accounting close and complete financial reporting including timely explanations on account variances
  • Facilitated all aspects of HR for 120 employees, including payroll and employee benefits
  • Reconciled general ledger accounts, bank accounts and vehicle physical inventory
  • Prepared all necessary sales tax returns, payroll tax returns, business tax returns, annual W-2's and 1099's
  • Delivered ongoing support to sales and fixed operations including budgets and forecasting
  • Certified California Notary Public
Contract Processor
July 1988 to September 2000

Keyes Toyota


  • Provided ongoing administrative support to Finance Director
  • Prepared accounting and posted new and used vehicle sales to the general ledger
  • Compiled and submitted paperwork of financed automobile contracts to lien holder banks for funding
  • Responsible for processing, submission, tracking and reconciliation of extended service contracts, vehicle insurance, paint protection, life and disability insurance
  • Managed new and used vehicle physical inventory
  • Executed dealership monthly sales tax return
Volunteer Positions

Newbury Park High School

  • 2016 - 2017 Boys Lacrosse Booster Club Treasurer
  • 2015 - 2016 Boys Lacrosse Booster Club Treasurer
  • 2014 - 2015 Boys Lacrosse Booster Club Secretary
  • 2013 - 2014 Boys Basketball Booster Club Event Coordinator

Colina Middle School


  • 2013 - 2014 Conejo Council PTA Executive Vice President
  • 2010 - 2013 PTSA Hospitality Chair
  • 2011 - 2013 Office and Event Parent Volunteer Coordinator
  • 2010 - 2012 Science Department Fund Raising Coordinator
  • 2010 - 2011 6th Grade Room Parent

Westlake Hills Elementary


  • 2010 - 2011 Innovator of Stockings for Troops in Afghanistan (school wide project)

Westlake Elementary


  • 2009 - 2010 5th Grade Culmination Committee Chair
  • 2008 - 2009 Ohana Night Committee Chair
  • 2004 - 2005 1st Grade Play Production Committee Representative
  • 2004 - 2010 Room Parent (in one or both child's classroom)

Youth Sports Recreation and Travel Teams


  • 2004 - 2015 Team Parent for Baseball, Lacrosse, Soccer, Basketball and Football
  • 2008 - 2009 Concession Stand Manager Westlake Braves Football
Certifications
California Notary Public Commission #
Expires: July 16, 2020
This resume is created in 7 minutes.
Professional Summary

Dedicated, enthusiastic, Public Relations professional, with experience effectively promoting and enhancing community relations programs and maintaining active and positive relations, with an extensive network of personal and business contacts in the Bay County area.

Skills
  • Exceptional interpersonal communication
  • Client relationship management
  • Project management
  • Conflict resolution
  • Creative thinking
  • Business Development
  • Sales forecasting
  • Strategic marketing
  • Extensive knowledge of publications, proofing and deadlines
  • Detailed and organized team player
Work History
Business Development Director, 09/2017 to Current
Panama City Living Magazine Panama City , FL
  • Created and presented media and advertising packages to prospective customers.
  • Researched and customized service proposals for local advertisers  and advertising agencies nationwide.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Applied Sales forecasting techniques and strategic planning to verify sales and profitability of advertisers products and services.
  • Represented Panama City Living at Bay County Chamber, Panama City Beach Chamber, and other high profile community events, building strong relationships with the community.
  • Participated in the planning and hosting  of Reader's Choice Award event.
Business Development Officer, 08/2016 to 04/2017
Community Bank Coast Panama City Beach, FL
  • Prospect and conduct face-to-face sales calls with business executives and directors throughout Bay and Walton counties, regarding any financial needs.
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Researched banking competitors and compiled detailed analysis data.
  • Coordinate donations, sponsorships, bank sponsored charity events, community events, and represent Community Bank at various Chamber events; First Friday, Chamber After-Hours, 12 @ 12 luncheons and Ambassador events.
  • Execute marketing and public relation planning with lenders and managers.
  • Conduct sales training on Community Bank products and services to area businesses and their employees.
Director Of Sales And Member Services, 07/2008 to 09/2016
Panama City Beach Chamber of Commerce Panama City Beach, FL
  • Completed prospective member searches to generate new leads and conducted benefit-oriented sales presentations.
  • Sales of new and renewing members, Panama City Beach Chamber's website; www.pcbeach.org, the Circuit and Compass magazines, the Official Panama City Beach Visitor's Guide (2008-2014),sponsorship of Beach Chamber events, and Community Events to include UNwineD, Wine and Beer Festival, Panama City Beach Seafood Festival, and Panama City Beach Marathon.
  • Increased personal sales of Circuit and Compass Magazine, combined total of $180,000 during the last year of employment.
  • Met with an average of 70 members per week consistently, resulting in 85% member retention rate.
  • Participated in Beach Chamber and community events, encouraging strong relationships with Beach Chamber members, city officials, and the community.
  • Staff Liaison to 55 Ambassadors, through Grand Openings, Groundbreakings, Beautification Awards, monthly meetings, and bi-weekly Ambassador Luncheons frequenting member's restaurants.
  • Compiled membership report in each issue, of the bi-monthly Circuit magazine, keeping members informed and connected.
Clinique Business Manager, 10/2007 to 06/2008
Dillard's Inc Panama City Beach, Fl.
  • Interviewed job candidates and made staffing decisions.
  • Managed staff of 8 sales associates, 2 team leaders.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Executed planogram of Clinique counter and displays, prior to soft opening.
Executive Assistant, 01/2003 to 10/2007
American Classified Corporate Office FL.
  • Conducted research to prepare, gather and proof marketing materials, agendas and sales collateral for executive-level meetings.
  • Managed CEO's complex travel arrangements, coordinated future travel plans.
  • Compiled and analyzed sales and marketing reports of 115 locations/managers.
  • Managed external contacts for CEO and kept track of periodic communication, needed for priority correspondence.
Education
Business Diploma-Advertising/Fashion Merchandising: Colorado Springs of Business - Colorado Springs, Colorado
PROFESSIONAL DEVELOPMENT
  • Zig Ziglar-Personal Sales Development
  • Brian Tracey-Personal Sales Development
  • Bay Solutions-Diversity: Respect for the Individual
  • Bay Solutions: Polished Professionalism
  • Florida Association of Chamber Professionals conferences
This resume is created in 7 minutes.
Profile

Sales Business Development Manager focused on customer acquisition and long term partners. Multilingual, strong communication and inter-personal skills with an analytical mindset and outstanding growth strategies conceptions. Searching for a challenging position in an international company that can make use of my knowledge, skills and extend experience.

Core Qualifications

Business Development and Sales

Contract Negotiation

Partner Management and Training

Project Management

Experience
01/2017 to Current
Sales Manager EMEA Bookingkit Berlin, Berlin
  • Identifying target leads, contacting, presenting and closing deals
  • Spoting trendsetter ideas by researching market industry, related events and competitors
  • Creating and setting up business partnerships, discovering and exploring opportunities
  • Organizing workshops and training's for potential and existing customers
11/2016 to Current
Sales Business Development Manager Scribility Berlin
  • Identifying target leads, contacting, presenting and closing deals
  • Setting up business partnerships, discovering and exploring opportunities
  • Organizing workshops and trainings for potential and existing customers
01/2014 to 11/2015
Account Manager Booking.com Berlin, Germany
  • Promotions and rates negotiations to maximize profit
  • Developing long-term relationships with international partners
  • Supporting and handling customers inquiries
10/2012 to 12/2013
Account Manager Expedia Inc. Prague, Czech Republic
  • Trading packages, promotions and rates with suppliers
  • Supporting and providing extranet trainings
  • Building long-term relationships with international customers 
Education
2016
Master of Science: International Business Management Berlin School of Economics and Law Berlin Germany
2008
Master of Arts: Language Studies (Arabic, Catalan, English, French, German, Spanish) Universitat Pompeu Fabra Barcelona Spain
2007
Bachelor of Arts: Language Studies (Arabic, Catalan, English, French, German, Spanish) Universitat Pompeu Fabra Barcelona Spain
Skills

Native in Arabic, Catalan, French and Spanish fluent in English, as well as intermediate level in German. Multi-task abilities, computer literate and proficient in Windows, MS Word, Excel, PowerPoint, Outlook, Salesforce and internet research.


  

Entrepreneurial and freelance projects

Since 2012: Founder and Manager of “Anna Saboun” (Import and Sales of natural olive oil soap from Lebanon) in Berlin, Germany

Since 2007: Editor and Translator of English, Spanish and English for Business and Marketing presentations, Curricula Vitae and different articles and documents in Germany, Spain and Lebanon

2005-2008: Sales Promoter for multiple marketing campaigns in the field of travel, luxury goods, perfumes and cosmetics at Barcelona-El Prat Airport, Barcelona, Spain

This resume is created in 7 minutes.
Summary

 Dedicated Production Team Lead adept at coordinating and prioritizing workloads, setting effective schedules and maintaining equipment in peak operating conditions. Top-notch abilities include communicating directions, solving problems and managing conflict. Ready to apply more than 10  years' experience.

Skills
  • Safety measures
  • Quality inspection professional
  • Adept multi-tasker
  • Work force management
  • Analytical problem solver
  • Excellent communicator
  • File/records maintenance
  • Time management skills
Education and Training
Bachelor of Mechanical Engineering, Mechanical Engineering 2004 A D Patel Institute of Technology Anand, Gujarat, India
Diploma Mechanical Engineering, Mechanical Engineering 2001 B & B Institute of Technology Anand, Gujarat, India
Experience
Spice Room Operator Apr 2018 to Current
Yumi's Quality Foods Hallam, VIC
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Maintained clean and organized work areas..
  • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Helped achieve company goals by supporting production workers.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Planned and laid out work to meet production and schedule requirements.
  • Worked with managers to implement the company's policies and goals.
Business Development Manager Jan 2013 to Feb 2018
Ceracoats Anand, GJ,India
  • Developed growth plans by identifying key clients, key targets and priority service lines.
  •  Increased yearly sales by 4.7% by implementing strategies to develop and expand existing customer base.
  •  Managed a portfolio of 32 accounts, which generated $500,000 in revenue per year.
  •  Grew customer base from 26 accounts to 32 accounts in last two years.
  • Managed budget forecasting, goal setting and performance reporting for all accounts.
  • Planned strategic brand-building events to expand the product portfolio.
Security Officer Mar 2008 to Nov 2012
24/7 Compliance Monitoring Pty Ltd Sydney, NSW
  • Reported all incidents, accidents and medical emergencies to Company Management.
  • Patrolled the premises to ensure safety of employees and visitors.
  • Responded to alarms in instances of fire or the presence of unauthorized personnel.
  • Monitored security cameras and fire, building and alarm systems.
  • Issued security badges and visitor passes to all guests.
  • Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
  • Operate Weighbridge to verify weight of Product.
Sales Account Manager Jan 2005 to Jan 2008
Ceracoats Anand, GJ,India
  • Managed a portfolio of 12 accounts, which generated $240,000 in revenue per year. 
  • Scheduled an average of 4 to 5 appointments per Day.
  • Upsold add-on services to existing customers, generating incremental revenue of $7500 per year.
  • Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
  • Addressed customer questions and concerns regarding products, prices and availability.

 

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