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Professional Summary

Results-driven Recruitment and Talent Acquisition professional with 5+ years experience developing and executing recruiting plans within both agency and in-house settings for Corporate roles including Accounting and Finance, Administrative, HR, Marketing, Sales, Procurement, and Director Level positions. Effectively manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, professional associations, networking, and referrals.

Work History
Talent Acquisition Manager, 09/2018 to Current
ProTech Systems Group Inc. Memphis, TN
  • Establish new accounts through networking, industry associations, cold calling and personal visits to potential customers.
  • Responsible for targeting both active and passive candidates to attain top talent for clients in Accounting & Finance, Administration, HR, Marketing, Procurement, Sales, and Executive Level roles.
  • Maintain an active candidate/client pipeline in ATS to strengthen ProTech Systems Group presence in the Mid-South marketplace.
  • Successfully negotiated 20+ contracts and offers between talent and client for direct hire, contract and contract to hire positions to date.
Recruiting Specialist, 12/2016 to 09/2018
Shoemaker Financial Germantown, TN
  • Achieved 130% of annual recruiting goal for new Financial Advisors in 2017.
  • Identified ideal candidates and helped select potential advisor candidates and all staff positions within the firm targets.
  • Developed new centers of influence through local networking events, college recruiting events and local organizations; built strategic partnerships with other recruiting professionals, identifies other sources of candidates to ensure adequate numbers of candidates to meet yearly recruiting goals.
  • Created,planned,and marketed all company networking events to increase company brand recognition and identify new candidates and strategic partnerships.
  • Facilitates full cycle recruiting from sourcing to selection process, testing, contracting and on boarding with management team.
  • Maintained CRM database of candidates and executed drip email marketing campaign.
Regional Account Executive, 11/2015 to 11/2016
CRDN Memphis, TN
  • Achieved 120% of quota for 1st year sales representative in a new territory.
  • Maintained and deepened existing client relationships with contractors, Independent Adjusters, Insurance Adjusters and increase business through networking, referrals and face to face presentations.
  • Developed and generated new client leads through creative prospecting, cold calls, networking, active involvement in industry associations, and prepare CE classes to increase brand awareness and increase sales.
  • Documented sales activities, plan territory route and execution of sales process with CRM system.
Senior Compliance Analyst, 05/2012 to 01/2015
Multimedia Games, Inc. Austin, TX
  • Managed and oversaw all company gaming licenses and regulatory filings.
  • Increased company's growth in footprint by increasing company gaming licenses over 25% year over year consecutively for 3 years.
  • Recruited and built team of 4 Compliance Analysts.
  • Provided strategic cross department planning, along with regularly communicating to Executive Management Team and Board of Directors; including creating licensing reports, compliance reports and department budget.
  • Maintained accurate and detailed records of regulatory correspondence, compliance audits, coordinate investigations and related regulation filings.
  • Prioritized all new and renewal license applications among compliance analysts to ensure consistent workflow and utilize individual contributor's strengths.
  • Created, implemented, administered and enforced all policies and procedures for each regulatory gaming agency including Federal, State and Tribal Acts as liaison with regulatory agencies and outside counsel to submit entity license application.
Executive Assistant, 12/2010 to 05/2012
Multimedia Games, Inc. Austin, TX
  • Provided high-level confidential administrative support to four Executive Leaders and Senior Management team, including the preparation of board materials and management meeting minutes.
  • Prepared agendas for meetings and managed all aspects of meetings to include catering, speakers, and off- site locations for high level meeting s and partner retreats.
  • Maintained Executives calendar, plan and schedule board meetings, teleconferences, expense reports and travel.
  • Planned and coordinated business development events, internal TEAM MGAM company events, holiday parties and more.
  • Acted as a liaison and maintained open lines or communication among senior executives, board members, middle management and administrative staff.
Administrative Assistant, 08/2009 to 12/2009
Multimedia Games, Inc. Austin, Texas
  • Answered, screened and transferred inbound phone calls.
  • Maintained electronic and hard copy filing system.
  • Prepared and modified documents including correspondence, reports, drafts, memos and emails.
  • Scheduled and coordinated meetings, appointments and travel arrangements for Chief Operations Officer.
Office Support, 01/2009 to 08/2009
Robert Half International Austin, TX
  • Provided various administrative support for and several other companies in the Austin area.
Real Estate Agent/Corporate Recruiter, 01/2006 to 01/2009
  • Recruited new agents and held monthly real estate seminars to educate prospects on current industry practices, licensing procedures and company policies.
  • Networked with real estate schools, advertise on-line and in the newspaper to obtain and recruit new referrals.
  • Prepared customized listing presentations including comparative market analysis, marketing plans, home evaluation and personal sales statistics.
  • Created candidate database of more than 500 individuals for use in follow up with e-mail and phone calls.
  • Recruited over 30 new agents in one year while also working as a real estate sales agent, networking with builders and counseling sellers on best practices for sale of their homes.
  • Inducted into the Multi-Million Dollar Club 1st year in business, instrumental in tripling the board average in closed sales for all agents.
  • Earned Crye-Leike Team Club Membership by cross selling ancillary services to provide customers with a one-stop-shopping solution.
Workforce Management Consultant, 03/2008 to 12/2008
ADP Memphis, TN
  • Fortune 500 company offering payroll services to businesses Tri-State Regional Manager for Major Accounts Marketing and Sales of payroll products and human resource software solutions.
  • Top performer in consistently achieving quarterly sales goals Ranked top 10% of new hires for core training program.
  • Developed new business relationships by implementing a top-down sales strategy by targeting top C-Level Executives & Human Resource Directors.
FRANCHISE BUSINESS OWNER, 05/2001 to 04/2008
TCBY Memphis, TN
  • Owned and Operated two national frozen yogurt franchises in Memphis, TN.
  • Handled all daily operations including staffing, training, budgeting, forecasting, inventory control, marketing, quality assurance and franchise agreement and food code compliance.
  • Increased yearly sales by 30% each year for the first 2 years while operating two locations and managing over 30 employees on average.
Technical Skills

Microsoft Office, SharePoint, Smart Office, Salesforce, Bullhorn, and Jobvite

  • Co-Chair Sponsorship's, SHRM, Memphis Chapter, 2018 - Present
  • Ambassador, Greater Memphis Chamber, 2018-Present
  • Executive Committee, 901 Networking, 2016-Current

SHRM-SCP Certification- In-Process

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I am a highly organized and creative individual with a strong background in sales and customer service support with a heart for volunteerism.  I thrive in a fast-paced, energetic environment. 
  • Excellent Time Management
  • Approachable
  • Cheerful and Energetic
  • Exceptional Communicator
  • Flexible
  • Perfect Attendance
  • Goal-Oriented 
  • Outstanding Organizational Abilities 
07/2018 to Current
Membership Recruiter Girl Scouts in the Heart of Pennsylvania Harrisburg, PA
  • Responsible for recruiting girls Kindergarten through Grade 5 for Girl Scouts within assigned territory
  • Responsible for recruiting adults for Volunteer positions within assigned territory
  • Strategizing and implementing different sales techniques to target more customers
  • Converting customers within Sales Force involvement pipeline from leads to registered members
  • Targeting potential volunteers to create troops and offer more options for girl members
  • Manage Sale Force goals and maintain the integrity of Sales Force data

07/2017 to 06/2018
Sales Manager Kegerreis Outdoor Advertising, LLC Chambersburg, PA
  • Responsible for implementing all business-building and relationship-building expectations within assigned territory.
  • Prospected and cold-called customers to develop new sales leads.
  • Used persuasive techniques to overcome objections and close new sales opportunities.
  • Negotiated pricing following company procedures to close sales with new advertisers.
  • Presented engaging media packages and advertising options to prospects.
  • Upsold advertising packages and options to customers by making outbound sales calls.
12/2015 to 06/2018
Day of Event Coordinator Whitetail Mountain Resort Mercersburg, PA
  • Managed onsite facilities team comprised of catering services, audio-visual services, and housekeepers.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Planned event logistics by performing site evaluations.
  • Communicated event timelines to stakeholders for on-time event execution.
  • Worked with the Marketing Department on materials for current clients and potential clients. 
  • Assisted in creating marketing materials including promotional videos and menus. 
05/2011 to Current
Independent Event Coordinator Chambersburg, PA
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Communicated event timelines to stakeholders for on-time event execution.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Maintained close communication with couples to achieve wedding goals and mitigate service issues.
  • Selected décor and event materials fitting clients' requests and vision.
01/2016 to 03/2017
Group Sales Associate/Supervisor Whitetail Mountain Resort Mercersburg, PA
  • Work with guests to check in for their visit, review policies and procedures, and assist in any other needs while at the resort.
  • Train associates in guest relations and computer systems.
  • Coordinate with Night Club Leaders to ensure all information on members is accurate and up to date.
  • Work with other resort departments to ensure there is proper staffing and preparations made for groups and clubs.
06/2015 to 08/2017
Sales Lead/Associate Manager Under Armour Hagerstown, MD
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Managed and trained a team of 20-60 teammates concentrating in sales and customer service.  
  • Maintained visually appealing and effective displays for the entire store.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Offered exceptional customer service to differentiate and promote the company brand.
06/2014 to 12/2015
Research Scholar and Graduate Assistant Northeast Regional Center The Pennsylvania State University University Park, PA
  • Supported centre faculty with administrative duties, as well as curriculum and research needs.
  • Gave public presentations of findings at conferences.
    Completed daily tasks for professors as directed.
  • Designed research and experimental studies and executed research techniques, tests, and assays.
  • Coordinated social media accounts to gain additional followers and maintain engagement. 
11/2010 to 08/2014
Sales Associate Finish Line Chambersburg, PA
  • Communicated information to customers about product quality, value and style.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Maintained friendly and professional customer interactions.
  • Kept current on market and product trends to effectively answer customer questions.
  • Processed shipments and maintained organized stock shelves.
Master of Education: Agricultural and Extension Education The Pennsylvania State University University Park, PA

Creating a recruitment and retention plan for young adults in volunteer organizations

Bachelor of Science: Agricultural Extension and Education The Pennsylvania State University University Park, PA
Degree Focus; Leadership Development and Communications
Minors in; Horticulture, International Agriculture, and Environmental Inquiry 
  • Association of Bridal Consultants
  • Patient Family Advocacy Council, September 2018 - Present
  • Girl Scouts in the Heart of Pennsylvania Delegate/Alternate Delegate, Chambersburg Service Unit, September 2014 - July 2018
  • Girl Scout Troop Leader, January 2015 - July 2018
  • Graduate and Professional Student Association: Delegate, College of Agricultural Sciences, 2014-2015
  • Chair, Community Service Committee GPSA, 2014-2015
  • Agricultural and Extension Education Graduate Student Association President, 2014-2016


Account Management, Administrative Duties, Conference Planning, Event Planning, Grant Writing, Leadership, Leadership Development, Marketing, Meeting Planning and Facilitating, Microsoft Office Suite, Networking, Organization, Photography, Recruiting, Research, Sales, Sales Force, Volunteering. 

  • Girl Scouts Outstanding Leader Award: 2016
  • Graduate Program Award: 2014 / 2015
  • International Agriculture Research Grant: 2014
  • Joseph Cordivano, Sr. Memorial Award: 2014

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Professional Summary

Creative, personable, and analytical professional with exemplary communication skills and 4+ years of experience in fast-paced and detail-oriented environments

Work History
Systems Analyst/Administrative Assistant | 01/2018 to Current
Food Management Partners - Lubbock, TX
  • Corresponded with vendors daily to confirm prices, quantities, and delivery dates on all Lubbock distribution center orders
  • Supported the Operations and Purchasing teams by successfully maintaining restaurant order guides and pricing spreadsheets
  • Assisted in preparing for annual audit by obtaining updated copies of insurance certificates, non-disclosure agreements, and contact information forms from each supplier
Campus Associate | 08/2016 to 01/2018, Inc. - Lubbock, TX
  • Resolved all customer service issues pertaining to package deliveries, product returns, and personal account information
  • Oversaw the daily process of receiving, unloading, and scanning all inbound shipments, as well as the dispatch of all outbound returns
  • Earned management trust by serving as a store key holder, responsible for completing all opening and closing duties
Front Desk Receptionist | 03/2014 to 08/2016
Body Bronze Salon - Lubbock, TX
  • Served as the primary point of contact for members and guests regarding information on salon services and products
  • Managed inventory and restocking assignments, trained new employees, and updated client profiles on salon's computer database
  • Scheduled client appointments and processed all credit card, cash, and check payments
Texas Tech University - Lubbock, TX | Bachelor of Arts Global Studies , May 2018
  • Excellent written and verbal communication 
  • Strong problem-solver 
  • Proficient in Microsoft Office: Excel, Word, PowerPoint, and Outlook
  • Adaptability 

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Highly motivated, effective communicator and problem solver who successfully completed multiple combat tours with more than ten years in the United States Marine Corps. Successfully led training programs for thousands of Marines. Reliable, diligent and flexible professional with superb communication capabilities.

  • Effective team leader
  • Natural leader
  • Complex problem solving
  • Calm under pressure
  • Strong communicator
  • Strategic planning
  • Deadline-driven
  • Team development
03/2008 to 01/2010
Security Forces Leader United States Marine Corps Norfolk, VA Trained and instructed subordinates and supported units on search and rescue, hostage negotiation, close quarters battle and embassy evacuation. Patrolled areas and allowed restricted area access for authorized personnel. Worked closely with tenant commands, the naval station and ship security officers. Prepared operation plans and orders to support security of resources and installations.
01/2010 to 06/2012
Infantry Squad Leader United States Marine Corps Camp Lejeune, NC Led an infantry team of 12 members in combat operations, including providing tactical guidance. Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations. Commanded more than 1,000 armed combat patrols on foot and in vehicles. Coordinated operations with armor, artillery and air support units.
06/2012 to 05/2013
Combat Deployment Training Instructor / Supervisor United States Marine Corps Twentynine Palms, CA The Marine Combat Deployment Instructor instructs and assists in the training of basic and advanced combat skills to marine infantry and combat support units as they go through their final exercise before deployment. The Marine Combat Instructor reinforces core values instilled in recruit training by setting the superior example with professional conduct, knowledge, bearing and attitude, provides student performance counseling, assists in the conduct of parades and ceremonies, and maintains records and prepares reports.
07/2013 to 02/2017
Recruiter / Marketing & PR Specialist United States Marine Corps Columbus, OH

Conducted more than 200 interviews each year. Analyzed employment-related data and prepared required reports. Conducted reference and background checks on all job applicants. Built social networks to find qualified candidates. Developed creative recruiting strategies that met anticipated staffing needs. Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups. Managed all media, press and public relations issues. Exceeded sales and profit goals by leading marketing and planning activities. Created and launched enhanced content strategies, improving product conversion. Coordinated with sales, marketing, technical service and customer relations to drive on-time, under-budget project completion.

10/2017 to 05/2018
Marketing Director / Sales associate GNC Westerville, OH

Implemented and evolved high-impact strategies to target new business opportunities and new markets. Designed and created marketing collateral for sales meetings, trade shows and company executives. Managed the in-house advertising program consisting of print and media collateral pieces. Presented on current promotions to the public at events and tradeshows. Developed and executed sales promotions. 

10/2017 to 08/2018
Dockworker Old Dominion Freight Line Columbus, OH

Inspected product load for accuracy and safely transported it around the warehouse. Stacked and transported all overstock to storage areas.  Operated powered lift trucks, floor sweepers, pallet jacks and forklift's safely and with a 0% incident rate.  Loaded products weighing up to 5,000 pounds onto trailers for delivery.

02/2019 to 05/2019
Marketing, Policy, Sales, Brokerage Intern Masters Insurance Group
07/2019 to 09/2019
Sales Consultant Trelevate Columbus, OH

Employed consultative sales approach to identify client needs and propose turnkey solutions which supported current business objectives while strategically highlighting benefits addressing future needs. Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives. Developed professional sales presentations to creatively communicate product quality and market comparisons. Elevated new business opportunities and implemented effective networking strategies across Columbus

11/2018 to Current
Brand Ambassador Combat Iron Apparel Atlanta, GA

Traveled to retail stores, conducted field recruiting and attended industry events resulting in 65% increase in brand awareness in Ohio from 2018 - 2019. Promoted products using social media outlets, including Facebook, Instagram and Twitter. Organized and carried out promotional events by setting up and tearing down event sites, interacting with potential customers and investors. Determined opportunities and maximized sales within specific market by staying current on industry trends

07/2019 to Current
Brand Ambassador Redcon1 Nutritional Supplements Boca Raton, FL

Created sales strategies to promote advertising offerings and motivate larger deals. Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales. Collaborated with advertising and promotion managers to promote products and services

Education and Training
Bachelor of Arts: Business and Organizational Communications Otterbein University Westerville, OH, United States

Minor - Leadership

Recruiting : Sales, Marketing, Public Relations Marine Corps Recruiters School San Diego, CA, United States
Associate of Science: Nutrition Marine Corps Institute Washington Navy Yard, DC
Degree in Leadership : Leadership Marine Corps Institute Washington DC, DC, United States
Infantry Advanced Leadership Infantry Squad Leaders School Camp Lejeune, NC, United States
Security Basic Security Forces School Chesapeake, VA, United States
Infantry tactics, training, weapons and procedure Marine Corps School of Infantry Camp Lejeune, NC, United States
Marine Corps Basic Training Paris Island, SC, United States
Activities and Honors
  • Otterbein University Student Veterans Organization - President (Founder)
  • Otterbein University Leadership Counsel
  • Otterbein University Leadership & Citizenship Certificate
  • Otterbein University Internship & Professional Experience Certificate
  • Otterbein University Football Team
  • Public Relations Student Society of America
  • Old Dominion Top Ten Employee's of the Month / Quarter x6
  • 8th Place - Recruiter of the Year 2013
  • 2nd Place - Battle of the Recruiters 2014
  • Recruiter of the Month x3
  • Recruiting Station of the Year 2013
  • Navy and Marine Corps Achievement Medal
  • Navy Unit Commendation Medal x2
  • Combat Action Medal
  • Certificate of Commendation x5