Check our hand-picked these Communication Coordinator resume examples for your next role and increase your chances of getting hired. For a quick start with your own resume, you can edit any of our examples. It takes up to 10 minutes to create a resume using Resumist builder. Download your perfect resume and start your job application today!
Skillful Communication Coordinator resume
High-energy professional successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Excellent communication skills
Hiring and recruitment knowledge
Platinum Customer Care Professional, 05/2016
to 11/2016 American Express – Sunrise,
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Defused volatile customer situations calmly and courteously.
Addressed and resolved customer product complaints empathetically and professionally.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Met or exceeded service and quality standards every review period.
Administrative Specialist , 01/2015
to 07/2016 Apple Inc. – Aventura,
Drafted biweekly time sheets for 200+ executives and employees.
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency.
Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Devised and published metrics to measure the organization\'s success in delivering world class customer service.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Fostered an environment which encouraged continual process improvements.
Communication Coordinator, 11/2012
to Current Zumba – Hallandale
Created and implemented external and internal communications strategies for key company initiatives such as the ZIN Jam program.
Drafted and managed print, online and social media communications designed to promote company brand, image and values.
Implemented strategies to increase program effectiveness.
Monitored employee work and developed improvement plans.
Developed first-rate training programs.
Reviewed customer feedback.
Submitted strategic plans for program improvements.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Screened applicant resumes and coordinated both phone and in-person interviews.
Managed office supplies, vendors, organization and upkeep.
Organized all new hire, security and temporary paperwork.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.