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Professional Summary

Motivated copywriter with five years experience simplifying complex concepts. Well-versed in using social media, email marketing, and content creation to generate leads and foster customer loyalty.

  • Content creation
  • Copywriting
  • Email marketing campaigns
  • Content Management Systems (CMS)
  • Social media marketing
  • Graphic design
  • Skilled in Wordpress
  • Market research
Bachelor of Arts: Communications
Washington State University - Pullman, WA
  • Emphasis in Advertising
  • Minor in Art
Work History
01/2017 to 01/2018
Dog Walker Strut the Pup Seattle, WA
  • Fed and exercised seven to eight dogs each day.
  • Tailored positive reinforcement training methods.
  • Constant communication with clients with updates on health and behavior.
  • Cared for animals that became sick or injured on walks by seeking out veterinary care and notifying owners. 
01/2015 to 01/2016
Copywriter/ Production Assistant Playfish Media Seattle, WA
  • Rewrote company messaging for re-launch of company website including case studies and blog posts.
  • Responsible for release form distribution and group time management on shooting days.
  • Conducted interviews on set and off to help shape ideal storytelling for client.
08/2014 to 11/2014
Production Assistant Skydojo Media San Anselmo, CA
  • Reviewed script and storyboards to make shooting edits based on scenes' value and contribution to continuity.
  • Supervised the post-production process, including editing, dubbing and color correction.
  • Reviewed the activities for the production team and made sure that tasks were completed in a timely manner.
01/2014 to 08/2014
Client Marketing Manager Glassdoor Sausalito, CA
  • Wrote and published 17 new client case studies in 8 months.
  • Managed content creation for all client facing communication including blog posts, video scripts, social media updates, newsletters, data sheets and infographics.
  • Conceptualized Client Testimonial YouTube series- produced shoots from start to finish working with external vendors.
  • Launched Glassdoor's first Client Testimonial Youtube Channel,  first B2B Twitter handle, The Client Advisory Board and Glassdoor Client newsletter.
  • Managed and developed all client relationships and events with Fortune 500 VP-level employers from ADP, Yelp, Groupon, Zappos, Kaiser Permanente, Allstate, etc.
  • Responsible for creative design for prominent case study redesign.
01/2013 to 01/2014
Content Marketing Manager PunchTab Palo Alto, CA
  • Developed and implemented demand generation campaigns for email marketing, online advertising, social media, search engines and direct mail.
  • Worked with design team to deliver a clear visual structure for content that aligned with demand generation best practices.
  • Managed creation of whitepapers, blog posts, social media strategy, case studies, and website content.
  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
09/2011 to 03/2013
Digital Marketing Manager hawkeye Channel Seattle, WA
  • Wrote whitepapers, blog posts, case studies, website content, and best practice eBooks.
  • Increased social media following by 70% in first 6 months, doubling Klout score.
  • Increased inbound traffic by 300%.
  • Executed weekly social marketing campaigns and bi-weekly global email campaigns.
  • Acted as SEO strategist in charge of keyword generation, optimizing website and blog via Wordpress, providing content via ghost blogging.
  • Used Google Analytics to track campaigns and report increase in website traffic.
05/2010 to 10/2011
Copywriter Woodinville, WA
  • Wrote product descriptions for 300+ items.
  • Boosted website traffic by 150% by creating an integrated social media strategy.
  • Directed a successful SEO and link-building campaign to increase the website's credibility and drive traffic.
  • Created effective messaging using language, graphics and marketing collateral.
  • Wrote off-site SEO content such as press releases, guest blog posts and informational articles.
  • Proofed and approved production and printing drafts of promotional materials.
This resume is created in 7 minutes.

Motivated and dynamic Marketing Manager skilled in demonstrating exceptional communication, making critical decisions during challenges and building cross-functional teams. I am an adaptable leader who is looking for a new opportunity with the ability to own and execute the marketing strategies I design while developing opportunities that further establish organizational goals. 

  • Working independently and maintaining  a high production rate 
  • Extensive marketing and sales experience
  • Strong organizational skills
  • Experience helping small companies grow on an international level
  • Successfully collaborated with others  on large projects
Digital Marketing Manager
Fort Collins, CO
Smart2Market/ Aug 2018 to Current
  • Design, create, implement and manage digital marketing initiatives for all of Smart2Market's clients.
  • Build out all backend tracking environments on platforms like Analytics, Adwords, Facebook, etc.
  • Proven ability to work 100% remote. 
  • Work with people in many different time zones.
  • Manage multiple audiences for each client cover all of their user types.
Ad Specialist/Marketing Executive
Fort Collins, CO
Madwire/ Nov 2015 to Jul 2018
  • Identify, develop and evaluate marketing strategies based on knowledge of company objectives and market trends.
  • Assess return-on-investment and profit-loss projections.
  • Compile comprehensive lists describing product and service offerings.
  • Plan and manage budgets in excess of $70,000.
  • Collaborate with marketing and communications teams on standardization, design and production of marketing materials.
  • Analyze performance of all marketing programs to identify the best opportunities for optimization.
  • Complete strategic competitive analysis by gauging strengths and weaknesses of competitors.
  • Promote brand awareness through SEO optimization and attractive web design.
  • Work effectively in a heavily cross-functional, fast paced environment.
  • Produce engaging online marketing campaigns.
Store Manager
Loveland, CO
Murphy USA/ Mar 2012 to Nov 2015
  • Maintained a strong understanding of competitors, their offerings and their presence in assigned territory.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Addressed customer inquiries and resolved complaints.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Completed weekly schedules according to payroll policies.
  • Trained all new managers on store procedures and policies.
  • Coached 30+ employees to deliver outstanding customer service.
  • Analyzed marketing information and translated it into strategic plans.
  • Addressed market surveys to improve customer satisfaction and overall quality.
Education and Training
Associate of Applied Science: Air Traffic Control AIMS Community College 2013 Greeley, CO, USA

While learning all of the necessary information to become and air traffic controller we trained extensively to work well individually and as a team in high stress fast paced environments.

Certifications Google 
  • AdWords Fundamentals
  • Search Advertising
  • Display Advertising
  • Mobile Advertising
  • Video Advertising
  • Shopping Advertising
  • Completed Madwire's internal inbound marketing executive training program, finishing first in my class
  • In the process of completing all of the certifications for Facebook and LinkedIn
This resume is created in 7 minutes.
Professional Summary

Highly creative and detail-oriented Account Manager with an exceptional record of client service and revenue generation. Constantly looks for new ways to promote products and build professional network ties. Adept at working independently or managing a professional accounting team.

  • Project Management
  • Building Relationships & People Skills
  • Attention to Detail
  • Excellent written & verbal skills
  • MS Office; Word and Excel


  • Event & Budget Planning
  • Teamwork
  • Manage Multiple Projects
  • Strong communication & creative skills.
  • Outstanding presentation & negotiation skills.


Work History
ACCOUNT MANAGER / PRODUCER, 04/2016 to Current
  • Marketing aspiring filmmakers to create broadcast quality, original content for global brands and charities. 
  • Overseeing customer accounts; including high-level clients like Facebook, Princess Cruises, Instagram, Footlocker and Belkin. 
  • Liaison for brand managers during productions to ensure image and content delivery are consistent with marketing goals.
  • Managing deadlines and working with multiple departments in a fast-paced environment.
  • Working independently to problem solve and keep multiple projects moving forward efficiently and simultaneously. 
  • Developing and overseeing customer retention campaigns and being the face of the company to many clients.
  • Attending meetings with clients and delivering presentations.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Defined clear targets and objectives and communicated them to other team members.
  • Led the development and implementations of automated sales tools and strategies to optimize product performance. 
  • Generated and improved lead life cycle through targeted content marketing resulting in $690K in ROI in 2015.
  • Served as focal point for all customer input and market intelligence for product improvements.
  • Retained clients and generated leads while managing internal and external product marketing campaigns and programs.
  • Increased sales and exposure by developing new brand packaging for website, collateral, and sales materials and optimizing target audience reach.
  • Coordinated design meetings and branding decisions across internal departments and teams.
  • Planned new product external launch and release while managing the cross-functional implementation of the plan.
MARKET ANALYST, 10/2010 to 12/2011
  • Performed thorough market research and competitive analysis to understand and effectively communicate the product value proposition.
  • Created product positioning and messaging to differentiate products in market and expand visibility.
  • Optimized segment space automation growth by leading marketing strategy, including message and content creation.
  • Collaborated with marketing department to define positioning and messaging, and plan market launch, public relations, and lead generation campaigns.
Digital Marketing: 2015
Bachelor of Arts: Sociology, 2010
  • Dean's List
Summer School: 2009
This resume is created in 7 minutes.
I have the ability to adapt quickly, produce quality work, think creatively and work effectively as part of a team. Having worked within a dynamic, deadline oriented environment, the challenges I faced and overcame have equipped me with the ability to work confidently under pressure and complete tasks at hand with efficiency. As a self motivated and enthusiastic individual with excellent organisation skills, I focus on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.
  • Highly responsible and reliable
  • Works well under pressure
  • Exceptional interpersonal skills
  • Self-directed 
  • Excellent communication skills
  • Food safety understanding
Work Experience
07/2017 to Current
Personal Assistant for the Digital Marketing Manager The Baby Mama's Club Auckland
  • Answered a high volume of phone calls.
  • Organised and attended meetings and took meeting minutes.
  • Compiled documents and reports ahead of time.
  • Organised personal and professional calendars and supplied reminders of upcoming meetings and events.
06/2017 to Current
Video Collaborator TVNZ Auckland
  • Created, produced and delivered weekly videos for Re: News.
  • Worked collaboratively with Re: News creating content to entertain and educate New Zealand youth.
  • Used video editing software to produce high quality videos.
11/2016 to 02/2017
Waitress Zampelles Cafe Lower Hutt
  • Promptly served all food courses and beverages to guests.
  • Answered questions about menu selections and made recommendations when requested.
  • Routinely cleaned tables, counters, floors and reset table settings.
Chilton Saint James School Lower Hutt NCEA Level 1, 2 Excellence, Level 3 Merit. UE awarded.
University of Auckland Auckland Bachelor of Arts majoring in Communications, minoring in Anthropology.
Referees available upon request.
This resume is created in 7 minutes.
Work History
Marketing Project Manager Jul 2015 - Current
Independent Vital Life
  • Created and maintained the digital marketing calendar and coordinated with other departments to utilize  content-driven messaging.
  • Maintained project schedules across each digital marketing channel by managing timelines and making proactive adjustments.
  • Responsible for reporting results, analyzing trends, and making adjustments to optimize key performance within each channel.
  • Monitored timelines for new product launches and flagged potential issues to be addressed.
  • Collaborated with multiple departments (including IT, catalog marketing, design and operations) to develop scopes and implement project plans.
  • Directed the planning, budgeting, and vendor selection across all digital marketing channels.
Director, Operations Jan 2008 - Jul 2015
  • Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track.
  • Responsible for creating and implementing a comprehensive digital and print marketing plan that includes strategies and timelines for new product launch and promotion.
  • Responsible for analyzing results of marketing initiatives and developing custom reports of results.
  • Managed projects with various outside vendors including design, web development team, IT, and operations.
  • Managed the customer service and fulfillment departments including the analysis of customer satisfaction, fulfillment procedures and overall online customer interaction experience.
Marketing Manager May 2001 - Jan 2008
Colletti-Fiss, LLC
  • Responsible for developing and managing the annual marketing strategy and budget.
  • Developed and executed the firm's online marketing strategy which included monthly e-newsletters, banner advertising, search engine optimization, and prospect database management.
  • Coordinated conferences and trade shows including developing promotional materials, securing and managing meeting space, and analyzing participant satisfaction.
  • Supervised the firm's outside marketing vendors including the design agency, web developer, and display systems agency.
Marketing Manager Jun 1999 - May 2001
Four Corners Paper Company
  • Developed annual marketing and customer service plans for both the wholesale and retail divisions.
  • Managed outside vendors to develop various marketing, advertising, and public relations materials in support of the firm's identity for both divisions.
  • Responsible for the management of all aspects of the company's two web sites including content, graphics, systems operations, and customer satisfaction.
  • Managed the complete integration of the company's fulfillment process with an e-commerce web site, shipping system, and online credit card processing.
Marketing Services Administrator May 1995 - Jun 1999
The Alexander Group, Inc
  • Worked with the Marketing Director to manage the marketing strategy and implementation of plans in support of that strategy.
  • Coordinated prospect seminars and accountable for participant satisfaction.
  • Managed the relationship with a public relations firm and advertising agency.
Bachelor of Science: Marketing 1996
Arizona State University Tempe, AZ