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Professional Summary

Dependable operations professional with an eclectic background in recruitment, development, and planning. A big picture thinker, able to communicate high level objectives into actionable skills, and ideas. A lifelong learner, who is innovative, with a desire to help build and motivate a team to make a functioning and progressive work environment with positive successful outcomes.

Work History
Director of Events, 02/2017 to Current
Texas International Wine Competition Austin, Texas
  • Recruit sponsors, participants, or volunteers for fundraising events.
  • Create event resume including: stage management, floor plans, silent auction, and event timelines. 
  • Obtain information on licenses and permits. 
  • Disseminate tasks to event volunteers, and assist/schedule vendors. 
  • Supervise implementation of timeline on the day of the event, including set and breakdown. 
  • Identify, develop and evaluate marketing strategies based on knowledge of event objectives and market trends.
Head Bartender/ Assistant Manager , 02/2010 to 12/2017
Oilcan Harry'sAustin, Texas, United States
  • Efficiently create unique and delicious cocktails in a fast paced, high volume environment.  
  • Managerial responsibilities such as training new employees, overseeing general security closing processes involving securing funds exceeding $6,000 and key holder duties. 
  • Aid in the planning and implementing of 5 different staff appreciation events.  
  • Assist in planning, and coordination of over 250  auction items for the annual fundraiser benefiting  local community nonprofits. 
  • Provide an elevated customer experience to generate a loyal clientèle.
Event Coordinator, 08/2015 to 01/2017
OCH Events211 West 4th Street, Austin, Texas
  • Handle day-of deliveries, pick-ups, event setup/breakdown, logistics, and a team of an average of 15.  
  • Construct marketing, timelines for multiple events running at once, and managing the day-of implementation.    
  • Trouble-shooting to prevent problems by having foresight before they arise.   
  • Arrange and confirm vendors, rooms, agendas, and VIPs.  
  • Disseminate money, handling on-site cash bank exceeding $4,000 and counting tills at close of event.
Coordinator of the First Year Experience, 08/2011 to 07/2013
Huston-Tillotson UniversityAustin, Texas, United States
  • Planned, budgeted, and implemented campus-wide events: Registration, Homecoming Week, New Student Orientation for over 350 incoming students and parents, etc. 
  • Recruited, trained, scheduled, evaluated and supervised an average of 30 faculty and student staff per semester.  
  • Inputted data, maintain budget, and managed Title III and SAFRA grant based reporting. 
  • Documented and assisted in the progress of First Year matriculation. 
  • Wrote and developed curriculum for both RAM Bridge College Readiness Program and University AVID first year class on the University Task Force.
Assistant Director Of Recruitment & Admission, 01/2010 to 01/2011
Huston-Tillotson UniversityAustin, Texas, United States
  • Assisted in the marketing, and developing of the University's student recruitment and admission strategy. 
  • Communicated with prospective students, and provided full recruitment cycle assistance.  
  • Reviewed and updated all admission policies and procedures.  
  • Accurately managed all aspects of confidential student records, entering information into the Jenzabar system.  
  • Developed working relationships with high school personnel, university alumni, and other resources. 
Club Director, 01/2008 to 01/2010
Boys & Girls Clubs of the Austin AreaAustin, Texas, United States
  • Assisted in the development and implementation of the University's student recruitment and admission strategy. 
  • Communicated with prospective students, and provided full recruitment cycle assistance.  
  • Reviewed and updated all admission policies and procedures.  
  • Accurately managed all aspects of confidential student records, entering information into the Jenzabar system.  
  • Developed working relationships with high school personnel, university alumni, and other resources. 
Education
Master of Science: Higher Education: Student Affairs , 2011
Kaplan University - Online Distance Education
  • Graduated Magna Cum Laude, 3.83 GPA
Bachelor of Science: Health and Physical Education/ Adolescent Psychology, 2008
Stillman College - Tuscaloosa, AL
  • Graduated Magna Cum Laude, 3.69 GPA
Certifications

Texas Food Handler Certified 

Texas Alcoholic Beverage Commission (TABC) Certified 

Corporate Event Planning Certification (Excepted 2018) 

University of Texas, Austin, TX 

Advanced Management Leadership Program School of Management

The Boys and Girls Club Leadership University 

Accomplishments
  • Austin Tourism and Hospitality: Faces of Travel Ambassador, 2017   
  • NAGAAA World Series 2016 Events Committee, Sep 2015 – Sept 2016 
  • NAGAAA World Series 2016 Fundraising Committee, Jul 2015 – Sept 2016 
  • Oilcan Harry's first employee of the month, June 2015 
  • Huston-Tillotson University Staff Member of the Year, 2012-2013 
  • Keynote Speaker: “The Leader in Me” for Huston-Tillotson University Golden Key Club, Nov 2012 
  • Practicum Intern for Dr. Soncia Reagins-Lilly, Senior Associate Vice President of Student Affairs and Dean of Students, Oct 2011 – Mar 2012  
  • Practicum Intern for E. Jones, Director of The Center for Academic Excellence, May 2011 – July 2011  
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Summary
Responsible individual looking to fill the position for a flight attendant with an Airline. Eager to learn and ready to work hard to attain customer satisfaction through the utilization of my dynamic and warm personality and customer service protocols.
Skills
  • Operations/ Account management 
  • Inventory control
  • Cross-functional team management 
  • Staff training
  • Business Develpment
  • Operations/ Account management Inventory controlCross-functional team management Staff trainingBusiness Develpment
Languages
Bilingual (English/Spanish)
Experience
Independent Contractor Jul 2015 to Jun 2017
Juice Beauty Dallas, TX
  • Directed strategic initiatives to achieve Sales goals.
  • Increased profits by developing, initiating, and supporting accounts across Dallas.
  • Created a Clientele Produced sales increase in North Texas as well as South Texas Trained employees on Products Motivated small staff teams within stores.
Sales Education/ Event Coordinator Apr 2017 to Current
Laura Geller Seattle, WA
  • Account Management 
  • Staff/ team training
  • Direct strategic initiatives to achieve sales goals
  • Addressed customer questions and concerns regarding products, prices and availability.
Market Trainer Mar 2017 to Oct 2017
Loccitane Seattle, WA
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments
  • Addressed customer questions and concerns regarding products, prices and availability.
  • Trained sales teams on hero products to increase sales.
  • Delivered exceptional account service to strengthen customer loyalty.
Beauty Advisor Aug 2016
Boots Retail USA Dallas, TX
  • Results-oriented sales account management focused on maximizing sales by managing all accounts systematically and logically.
  • Committed to ideals of consistency and dedication in order build the most successful business partnerships.
  •  
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  • Exceptional interpersonal time management and negotiation skills.
Education and Training
Associate of Arts, Business 2013 Brookhaven College Dallas, TX Business
Associate of Arts, Accounting 2019 North Seattle College Seattle , WA, USA
Skills
Account Management, Analytical Skills, Budget, Business Development, business plan, strong interpersonal skills, interpersonal, Clientele, customer satisfaction, employee training, Staff Training, English, functional, Inventory control, IT support, Legal, managing, negotiation, personnel, protocols, Psychology, Sales, Spanish, strategy, strategic, team management, time management
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Professional Summary

15+ year's progressive experience in hospitality general management. A record of accomplishment of delivering measurable revenue and profit contributions. Team building and leadership strengths with proven ability to hire, train and motivate top performing teams.

Organized, with the ability to multitask in a fast-paced environment and respond quickly and effectively to problems, thriving on challenges. Prior to hospitality career, obtained over 5 years\' experience supporting recruitment and human resources at a progressive mortgage-banking firm.

Skills
  • Staff scheduling
  • Point of Sale (POS) system operation
  • Proven cost-control expert
  • Business operations expertise
  • Service-oriented
  • Inventory control and record keeping
  • Food service background
  • Passion for customer satisfaction
Work History
Office Manager 12/2015 to Current
Applied Platinum Concierge Service Hoboken, NJ
  • Create an annual work plan and budget for the department.
  • Meet regularly with the Executive Director to establish direction and priorities. Monitor revenues, expenses, purchases, inventories.
  • Implement an effective resident and employee communication program for department programs and issues.
  • Ensure that safety, environmental, and risk management requirements are met and maintained.
  • Ensure that resident / family suggestions and complaints are solicited and responded to in a timely and professional manner.
  • Maintain the resident handbook and all concierge service guidelines.
  • Meets with and assists staff, residents, families, visitors, and vendors as required.
  • Provide supervision and support to concierge, transportation staff and security.
General Manager 12/2013 to 12/2015
Fin Raw Bar Summit, NJ
  • Spearheaded opening of this Summit NJ specialty seafood restaurant.
  • Organized all private party planning, hire and train staff, payroll and scheduling across entire facility from open to close.
  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
General Manager/Special Event Coordinator 02/2000 to 12/2013
City Bistro Hoboken, NJ
  • Created interior design of newly constructed restaurant.
  • Sourced, interviewed, hired and trained staff of 75 inclusive of bartenders, servers and hosts.
  • Established policies and employee training procedures.
  • Reconciled all sales transactions at onset and end of all shifts.
  • Directed key promotional events such as filming of Housewives of NJ and Cake Boss as well as various speed dating and live music events.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Education
High School Diploma: Paul VI Regional High School - Clifton, NJ
Accomplishments
  • Rebranded image of fine-dining restaurant to reverse a sales downturn. Worked with executive chef to devise new menu and revamped marketing strategy, triggering 55% sales growth, rave media reviews and a 200% increase in repeat business by local guests.
  • Established mandatory customer service training program for all customer-facing employees.
  • Boosted guest satisfaction scores from 89% to 95% within 6 months of program launch.
  • Improved efficiency, sequence of service, order expediting and table-turn times in all dining outlets to achieve a 19% gain in daily covers served with zero additional labor or overhead costs.
  • Increased employee satisfaction by 23% while cutting staff turnover in half by developing staff recognition and accountability programs.
  • Turned around unprofitable room service operations. Streamlined lunch and dinner options while adding “order-ahead” express fare to increase margins by 7%.
  • Partnered with bartenders to create and introduce signature cocktails and gourmet appetizer menu that doubled bar revenues within 2 months.
  • Reduced food costs 8% after identifying and eliminating inventory issues such as excess ordering, poor storage and inefficient waste management.
  • Collaborated with hotel GM and corporate representatives to plan and execute major kitchen renovation, installing new, modern equipment that increased efficiency by 18%.
Community/Philanthropy
  • Shop Till You Drop/Girls Night Out --Founder and creator of annual holiday fundraiser to benefit Hoboken charity “In Jesus's Name” – Proceeds to underprivileged children for Christmas gifts, food, toys and coats.
  • The Gold Spoon “Nutrition for All” -- Spearheaded and coordinated delivery of food to soup kitchen in Hoboken feeding 5000 monthly.
  •  The Hoboken Homeless Shelter -- Organized and participated in yearly fundraising events for Hoboken's only homeless shelter Numerous Animal Shelters -- Coordinated efforts with numerous nationwide animal shelters to find permanent homes for neglected and abused animals.

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Professional Summary
Highly motivated and an out-going personality with a track record of successfully increasing revenue, reducing costs, keen focus on streamlining processes, creative eye for project details and improving project effectiveness. Strong work ethic and strength in boosting company morale.
Skills
  • Project Planning, Estimation, Execution
  • Equipment Maintenance
  • Negotiation
  • Team Leadership and Building
  • Customer Service
  • Supervisory Management
  • Subject Matter Expert
Volunteer
Coordinator Assistant of United Way of Bruce Grey specifically Seniors' Fair 2017.
Work History
Event Coordinator (Contract) 10/2017 to 12/2017
Town of The Blue Mountains - Business Improvement Area The Blue Mountains, ON
  • Event planning and set-up with the Apple Harvest Festival and Olde Fashioned Christmas.
  • Promoting and distributing various types of materials and explaining activities
  • Cleaning and organizing of streets and storage room for upcoming festivals and / or street closure signage. 
  • Taking direction from the Event Manager for continuous upkeep and beautification, while working independently.
Service Dispatch Coordinator (Relocation) 11/2014 to 09/2016
Digi Canada Inc Concord, ON
  • Request for Quote, Return for Merchandise Authorization and estimating for materials and services.
  • Effective utilization of resources, streamlines processes for improved efficiency, generated reports.
  • Devised and delivered solutions to enhance quality of services.
  • Identified project requirements: scope, prepared proposals, scheduling and budgets.
Customer Support Center Coordinator (Contract) 04/2013 to 09/2014
Toromont CAT Concord, ON
  • Monitoring at the project level. Ensure that customers receive contract agreement.
  • Responsible for managing and maintaining Preventative Maintenance agreements in the Tractor division.
  • Identifying anomalies and developed and executed corrective actions, where appropriate.
  • Provided online support and acted as a liaison for internal and external teams.
Service and Support Contract Administrator (Restructure) 11/2007 to 11/2012
Toshiba of Canada Markham, ON
  • Managed maintenance contracts, analysis and proposal of purchasing.
  • Completed resolution of escalated issues and generated invoice summaries.
  • Scheduled and coordinated a team consisting of 29 technicians of continuous production and minimum downtime.
Subject Matter Expert & Service Supervisor Lead (Contract) 07/2006 to 08/2007
IBM Canada Markham, ON
  • Reviewing and executed contract agreements, analyzing data and adhere to business guidelines.
  • Supervised 35 customer service representatives and Subject Matter Expert.
  • Working effectively with all levels: management and team leaders.
Education
Human Relations: Ontario Management Development In progress Seneca College - Toronto, ON, Canada
Additional Information
Linkedin.com/in/allison-black-001
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Summary
I am a multi-task oriented professional looking to expand my horizons to the field of physical fitness and health. My background of employment and extracurricular activities allow me to bring a strong level of versatility to any organization.
I am a multi-task oriented professional looking to expand my horizons to the field of physical fitness and health. My background of employment and extracurricular activities allow me to bring a strong level of versatility to any organization.
Skills
  • Problem Solving
  • Teamwork
  • Networking
  • Sales
  • Planning
  • Coaching 
  • Strong Communication
  • Child Mentoring
  • Customer Service
  • Energetic
  • Determined
  • Analytical
  • Computer/ Technical Literacy
  • Versatile
  • Interpersonal Effectiveness
  • Bookkeeping
  • Self-Motivation
  • Creativity
  • Decision Making
  • Creativity
  • Flexible
  • Muliti-Tasking
Experience
07/2016 to Current
Administrative Assitant Smart Lane Logistics Wheat Ridge, CO My role for working for Smart Lane Logistics is to book keep, answer phone calls for customer service when needed, provide knowledge to clients about different rates, etc. Working as an administrative assistant taught me to be more grounded in my work ethic and conduct myself in a an organized manner.
05/2015 to 06/2016
Restaurant Server Drunken Fish Sushi Leawood, KS My responsibility at Drunken Fish was to to serve sections up to 6 tables, performing the 3 steps of drink and food service. This job gave me the challenge of mastering the knowledge of a cuisine that I was never exposed to before. The training was for 7 days and required me to recite multiple terms in Japanese. This particular job experience gave me a sense of accomplishment of staying determined and applying myself so that i could be successful at my job.
06/2013 to 08/2013
Summer Camp Counselor Jewish Community Center Overland Park, KS My responsibility at the Jewish Community Center was to supervise kids ranging from ages 2-5 years old. We as counselors would put together short lessons about manners and problems these kids would encounter and how to conduct them on a daily basis. This position was very hands on which i really enjoyed, and the fact that we would take hikes and have pool days with our classrooms made it feel that everyone got some recreation out of each day of camp.
05/2015 to 06/2016
Restaurant Server Drunken Fish Sushi Leawood, KS My responsibility at Drunken Fish was to to serve sections up to 6 tables, performing the 3 steps of drink and food service. This job gave me the challenge of mastering the knowledge of a cuisine that I was never exposed to before. The training was for 7 days and required me to recite multiple terms in Japanese. This particular job experience gave me a sense of accomplishment of staying determined and applying myself so that i could be successful at my job.
01/2012 to 02/2013
Restaurant Server Wil Jenny's Overland Park, KS My responsibilities at Wil Jenny's were to serve up to 5 tables sections, giving each guest the 3 steps of drink and food service. This restaurant was a Texas based bbq restaurant, which definitely provided a fun atmosphere with live bands and great food.
09/2009 to 03/2010
Assistant Event Coordinator Manuel Technical Education Center Kansas City, MO During this time period,my responsibilities were to help organize a double dutch contest involving 6 teams of 15 from 6 different middle schools in the Kansas City, MO area. The whole event in itself ended up having 300 people who attended, counting the teams, performers, judges, etc. The event ran very smoothly and it seemed as if everyone enjoyed their day of double dutch and making a difference in many kids lives.
Education and Training
2012
Diploma Blue Valley North Overland Park, KS During my high school experience besides fulfilling my requirements to earn my diploma, my extracurricular activities were black leadership club and playing in the volleyball program all 4 years. 
General Education Graceland University Lamoni, IA During my 1st year at Graceland University I took all General Education classes to get a good base for my degree and played for their volleyball program. Playing volleyball for this University also gave me some good exposure of what an athletic training program looks like. 
Undergraduate: Journalism- Strategic Communications The University of Kansas Lawrence, KS During my college experience at The University of Kansas, I learned so much in my degree of Strategic Communications. This field of study taught me how to break down language and use it to communicate successfully with others. My favorite class was Speech, the thought of speaking in front of my peers always scared me before but with all the tools i was given it is definitely a big comfort zone for me now. Towards the end of this course I was nominated for the Linkugel Speech Festival to speak in front of a minimum of 150 people with the speech of my choice talking about any controversial issue. It was very fun to compete in this contest and see how different contestants used different styles of language to express themselves.
Undergraduate: Journalism- Strategic Communications The University of Kansas Lawrence, KS During my college experience at The University of Kansas, I learned so much in my degree of Strategic Communications. This field of study taught me how to break down language and use it to communicate successfully with others. My favorite class was Speech, the thought of speaking in front of my peers always scared me before but with all the tools i was given it is definitely a big comfort zone for me now. Towards the end of this course I was nominated for the Linkugel Speech Festival to speak in front of a minimum of 150 people with the speech of my choice talking about any controversial issue. It was very fun to compete in this contest and see how different contestants used different styles of language to express themselves.
Activities and Honors
Blue Valley North Summer Benchpress contest 1st Place
 
NAIA 2013 Conference Champion
 
Linkugel Speech Festival Nominee
 
Summer Camp Volleyball Assistant Coach- Blue Valley District
Blue Valley North Summer Benchpress contest 1st Place
 
NAIA 2013 Conference Champion
 
Linkugel Speech Festival Nominee
 
Summer Camp Volleyball Assistant Coach- Blue Valley District
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Professional Summary
Highly ambitious Ambassador Specialist with a background in event coordination, sponsorship partnerships,relationship building, and inside sales. Seeking an Account Executive position with Maui Jim for the Eastern Missouri and Southern Illinois territory, which will allow me to expand the skills learned through formal education and relevant professional experience.
Skills
  • Microsoft Office
  • SAP
  • Salesforce
  • Outlook
  • Event coordination skills
  • Strong client relations
  • Budgeting and finance
  • Project management
  • Highly organized
  • Self-Motivated
  • Interpersonal skills 
  • Negotiation skills
Work History
Ambassador Specialist-Mainland/Cananda, 05/2016 to Current
Maui Jim Sunglasses Peoria, IL


  • Manage key brand partnerships and relationships with 100+ brand ambassadors. Brand ambassadors include musicians, athletes, professional teams, and social influencers.
  • Work directly with key members in Maui Jim's marketing and sales department to utilize brand ambassadors to fulfill yearly marketing strategies.
  • Create individual contracts for each sponsorship based on negotiations and agreed upon terms. 
  • Strategically plan and maintain a yearly budget to create event activation's, ambassador appearances, and marketing tools. 
  • Implement new processes to track social media posts by brand ambassadors. 
  • Develop strategies to reach out to potential ambassadors with a larger event and social presence.
  • Travel (70%) to events and ambassador appearances to ensure onsite success. 
  • Track event progress and capture onsite event moments using a data collection app for yearly reviews. 
Event Coordinator, 01/2015 to 05/2016
Maui Jim Sunglasses Peoria, IL
  • Coordinated and organized all details of the event to ensure success.
  • Worked directly with Maui Jim employees such as account executives, Maui Jim accounts, and on-site event coordinators.
  • Traveled (90%) to each event to ensure on-site event success for the marketing and sales of Maui Jim product to direct consumers.
  • Problem solved as issues arose.
  • Ordered and billed product, promotional items, etc. via SAP.
Inside Sales Representative, 07/2014 to 01/2015
Waste Management Lombard, IL
  • Promoted from cold calling Sales Representative to Inside Sales Representative-Snapshots after 3 months of employment.
  • Analyzed snapshot incidents and recorded appropriate charges to customers monthly invoices.
  • Proactively called customers to potentially increase or add services.
  • Developed sales strategies to drive growth in assigned areas.
  • Ensured effective internal communication between inside and outside sales across the company.
  • Followed up with customers to continue and grow the relationship.
Leasing Agent, 06/2013 to 07/2014
ENCLAVE MANAGEMENT Edwardsville, IL
  • Marketed the apartment complex by collaborating with co-workers to create a commercial.
  • Spokesman in commercial for potential customers.
  • Prepared and implemented customer appreciation events targeting investors, customers, and potential customers.
  • Assisted in reaching the target goal of 40% current customer renewals for fall of 2014.
  • Identified and provided solutions to customers through close working relations.
Education
BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION MARKETING AND MANAGEMENT, May 2014
Southern Illinois University Edwardsville (SIUE) - Edwardsville, IL
  • International business exposure through SIUE's European Summer Semester in Germany.
  • Double Major Specializing in Marketing and Management.
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Professional Summary
Aspiring to become a Marketing Professional in the Event Planning Industry. Accomplished in media strategy, content development, and event planning through leadership and collaborative roles, in deadline-driven environments.
Education
Bachelor of Science: Telecommunication, Media and Society 12/2018 University of Florida - Gainesville, FL
  • Active UF PRSSA blogger
Skills
  • Microsoft Office 
  • Adobe Creative Cloud
  • Social Media Marketing (Hootsuite/Sprout Social)
  • Marketing Strategy and Brand Strategy
  • Media Planning and Management
  • Press Releases
Work History
Media Coordinator Current
The Agency at UF Gainesville, Florida
  • Worked with Paid Media, Earned Media, Shared Media & Owned Media Specialists on the Dibros Design & Construction account.
  • Worked closely with clients to identify their needs and provide a solutions-oriented social media plan.
  • Increased client's media engagement by 20% on Facebook. 
  • Worked on social media audits before creating content for clients.
  • Produced content such as press releases and blog posts.
PR & Marketing Intern 08/2017
QUINN Style New York, New York
  • Assisted the CEO in areas of brand marketing via formulation of a brand style guide.
  • Planned and created content for organizational publications, including a weekly newsletter.
  • Pitched and implemented company's social media strategy focusing on user engagement through Facebook and Instagram.
  • Assisted in developing an innovative email marketing strategy and created weekly content sent through MailChimp.
PR Director: The Big Event 09/2016 to 04/2017
University of Florida Gainesville, FL
  • Led a team of 5 Assistant Directors to initiate the creation of social media pages and a website from scratch.
  • Led media outreach to facilitate radio and media coverage of the event.
  • Assisted in the creation of \'What Matters Monday\' and \'Are You a Leader\' Campaign.
  • Uploaded video content to YouTube to expand media outreach.
  • Created social media strategy to expand engagement of event registration.
Event Coordinator & PR Executive Intern 12/2016 to 10/2017
neutral7 Gainesville, FL
  • Assisted the creative director in producing visuals and executing photo shoots.
  • Led a group of 20 creatives to formulate and execute a unique showcase for Gainesville Fashion Week, Season X.
  • Produced storyboards, coordinated team members and executed photoshoots for Gainesville Home Magazine.
  • Curated content for the blog and social media platforms; including the Amor De Mis Amores and Take a Tour of Our Shop posts.
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Professional Summary
Experienced event planner with a love for people and passion for celebrations. Seeking an opportunity to grow and expand professionally. Skilled in executing various types and sizes of events in a highly organized and strategic manner. Exceptional communication and sales skills both in person and over the phone.
Skills
  • Events logistics management
  • Networking
  • Marketing and promotions
  • Budget management
  • Time management
  • Revenue generation
Work History
Event Coordinator Nov 2015 - Current
Vigilare Wealth Management Scottsdale, AZ


  • Planned and organized events of all sizes for wealth firm partners and clients, including airfare, ground transportation, lodging, dining and entertainment reservations across the country.
  • Created thoughtful, unique, and exciting event ideas for current and future needs. 
  • Designed and implemented a client relationship management system to track past, present, and future appreciation interactions. 
  • Routinely evaluated existing event planning processes to identify opportunities for improvement. 
  • Ensured event success and client delight through effective communication and coordination of schedules with all parties involved. 
Claim Representative Jan 2014 - Nov 2015
State Farm Insurance Tempe, AZ


  • Provided policyholders and claimants with an exceptional customer service experience.
  • Effectively communicated with all parties involved through phone and email correspondence. 
  • Evaluated insurance policies and analyzed damages to determine coverage and liability.
  • Analyzed and flagged suspicious claim information for further investigation. 
  • Resolved claims in a timely and efficient manner. 
Education
Bachelor of Arts: Business (Communication) 2013
Arizona State University, Tempe Campus Tempe, AZ


Associate of Arts: General Studies 2012
Chandler Gilbert Community College - Pecos Campus Chandler, AZ
  • Member of Phi Theta Kappa Academic Honor Society
  • Nominated for "Who's Who Among College Students"
Certifications
  • The Institutes - Certificate of Completion: Property and Liability Insurance Principles (2014)
  • National Financial Educators Council - Certificate of Completion: Financial Education Instructor (2013)
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Professional Summary
Fearless Artist willing to take creative risks and push conceptual boundaries. Acrylic painting on canvas proficiency. Built a relationship with Pancakes and Booze art show to showcase pieces. Commissioned by many different persons to create acrylic artworks.
Languages
Fluent in Greek, American Sign Language (ASL) and English.
Skills
  • Staff development
  • Team leadership
  • Team leadership
  • Conflict resolution
  • Self-motivated
  • Data management
  • Strong verbal communication
  • Canvas
  • Texture painting
  • Creating visual art
  • Proper use of hand tools
  • Self-motivated work ethic
Work History
CubeSmart Store Manager/ Property Manager 03/2017 to Current
CubeSmart Self Storage Round Rock, TX
  • Responsibilities as a Store Manager/ Property Manager included: Opening the store, handling Customer accounts, creating new accounts, closing accounts, cashiering, closing the store, inventory and Customer Service.
  • Other duties included and not limited to: walk thrus, incident reports, handling new construction on site, handling repairs and building failures, managing repairs, and scheduling maintenance.  
Supervisor/Manager/Cashier 01/2015 to 01/2017
Toys R Us/Babies R US- Department
  • Responsibilities as a Department Supervisor included: hard lines resets, customer service, sales, leading the team, manager overrides, first-line management, problem solving, and metrics.
  • As a cashier in customer service desk: return items, run the front of the store, problem solve, answer the phones, furniture orders, support cashiers, and many more.
  • I have so many responsibilities it is hard to title me.
Shift Leader, Event Coordinator 12/2014 to 08/2015
Carmike Cinemas
  • My responsibilities included cashier, ticketing, clean-up crew, leading the floor during rushes and big movie, help train new employees, as well as create and lead events.
  • My biggest accomplishments were creating the events for 50 Shades of Grey (60 people) where we raffled off items, played games and then watched the movie.
  • Furious 7 event (147 people) I went around town asking for donations to all the "mom and pop" shops to help them advertise, created and ran a car show, raffled off items and then watched the movie.
  • Other responsibilities was to help the new assistant manager train on the floor, the register and clean-up crew.
  • I have train most new employees.
Customer Service Agent 01/2012 to 01/2013
Flight Systems Services with Frontier Airlines Austin International Airport- CSA
  • Responsibilities included checking passengers in for the flight, checking in bags, changing flights, and finding bags.
  • Through security at the gate, responsibilities included: being in charge of the flight, communicating with pilot and flight attendants, boarding passengers, if needed DE boarding passengers, changing flights, reporting plane errors.
  • During holidays was my favorite time of the year! This is where my customer service skills were perfected in a high pressure environment and I excelled.
Computer Lab Assistant/Learning Lab Assistant 01/2006 to 01/2011
Cedar Park, TX.
  • Responsibilities included helping students with computer problems, printer problems and getting a tutor.
  • I would create the learning lab schedule, help the tutors, created documents and flyers for the lab.
  • I have helped with creating documents for a conference when Cedar Park Campus was in charge of it under Terri Kelly.
  • I was Hourly.
Education
High School Diploma: 2008 Leander High School - Leander, TX
Bachelor of Arts: Social Work Pending University of Texas at Austin - Austin, TX
This resume is created in 7 minutes.
Professional Summary
Experienced personal and legal assistant successful at minimizing hassles and alleviating client and attorney concerns by effectively coordinating schedules, planning events, running errands and handling tasks. In addition, experience in the service industry has established skills in building positive relationships with customers.
Skills
  • Official Notary Public in the Commonwealth of Virginia
  • General knowledge of computer software
  • Strong client-interaction skills
  • Advanced word processing
  • Effective organizational, time-management, and problem-solving skills
  • Excellent multi-tasker
  • Exceptional telephone etiquette
  • Strong, professional work ethic and reliability
Work History
Legal Assistant / Personal Assistant, 09/2016 to 12/2017
Law Office of Doug Weatherley Richmond, VA
  • Directed and coordinated front desk including answering phones, taking payments, and client intakes.
  • Acted as first point of contact for all clients.
  • Carried out duties as a Notary Public.
  • Dictated all weekly and bi-weekly calendar meetings.
  • Contacted clients to schedule appointments and discuss the progress of cases.
  • Developed a working relationship with courts, clients, and attorneys.
  • Filed all court documents on behalf of the attorney.
  • Assisted attorney with reviewing and organizing cases before trial.
  • Produced legal documents such as motions, orders, affidavits, subpoenas, and divorce decrees.
  • Coordinated delivery of subpoenas and discovery.
  • Ran personal errands for attorney including shopping, car maintenance, and coordinating personal schedule.
Hostess and Event Coordinator, 08/2014 to 04/2016
Stone's Cove Kitbar Herndon, VA
  • Greeted guests and assigned tables suitable for their needs and according to rotation.
  • Coordinated reservations and large event parties.
  • Answered phone calls and responded to inquiries.
  • Set dining tables according to type of event and service standards.
  • Bussed tables, cleared, cleaned and set tables in an efficient manner.
  • Maintained cleanliness and adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
  • Trained new employees.
Sales Associate, 11/2012 to 12/2013
Sweetz Bakery Sterling, VA
  • Answered phone calls and responded to inquiries.
  • Operated a cash register for cash, check and credit card transactions.
  • Priced merchandise, stocked shelves, and took inventory of supplies.
  • Cleaned and organized the checkout desk and display.
  • Coordinated catering orders and delivered cakes to events.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Education
Associate of Applied Science: Accounting & Finance, Currently Studying: 2018
Northern Virginia Community College - Annandale Campus - Annandale, VA
High School Diploma: 2009
Chantilly High School - Chantilly, VA
This resume is created in 7 minutes.
Professional Summary
Dependable business owner bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills.
Skills
  • Accountability
  • Problem Solving
  • Leadership
  • Time Management
  • Excellent communication skills
  • Strong organizational skills
  • Efficient multi-tasker
  • Customer service-oriented
Work History
05/2016 to Current
Independent Business Owner She Bakes It LLC Honolulu, Hawaii
  • Established and managed all aspects of business, financial and creative operations from inception of concept.
  • Designed and implemented new bakery menu, emphasizing local produce, resulting in 15% increase in sales.
  • Developed adequate scheduling to manage customer volume throughout hours of operation.
  • Maintained an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
  • Provided optimal customer service and assisted customers in selecting appropriate products for events.
12/2016 to 12/2017
Lead Event Coordinator Vida Chic Weddings and Events Honolulu, Hawaii
  • Organized and coordinated the outcome of multiple events by creating detailed plans, overseeing the event team, being the primary client contact during the event, and executing the event plan to exact specifications of the client.
  • Performed menu planning, floor plan design, logistics and effective onsite event management.
  • Maintained vendor relations and served as the point of contact for all selected vendors for each event.
  • Conducted market research on prospective and current competition providing analyses to the owner.
  • Coordinated 50+ events ranging in size from 10-350 attendees.
01/2010 to 01/2014
Operations Intelligence Analyst United States Air Force Hampton, Virginia
  • Provided threat country analysis while developing real-world current intelligence briefings for aviators during the mission and intelligence personnel in multiple global taskings.
  • Implemented all-source research and analysis resulting in fused intelligence products to develop enemy patterns-of-life.
  • Developed and strengthened essential relationships with various government agencies by interfacing with intelligence community at interagency and international briefings.
  • Identified multiple information gaps and potential threats by evaluating relevance and accuracy of gathered information using various analytical methodologies and intelligence database systems.
  • Held Top Secret-SCI security clearance.
Education
2017
Bachelor of Science: Business Administration - Hospitality and Tourism Mgnt
Hawaii Pacific University - Honolulu, HI
  • Emphasis in Food and Beverage Management, Special Events Management, Principles of Management, Managerial Economics, and Business Finance.
This resume is created in 7 minutes.
Professional Summary
Goals and personal achievements had always been apart of me, especially in choosing to move forward and onwards of pursuing my career in finance.  Ever since my first day of high school, up to my last year in college, finance and marketing have always been a dream or aspiration of mine.  As far back as I can remember, the passion and strong willed determination and devotion to being on wall street or in a one-hundred story high rise, doing what my own personal answer to the question of "what do I want to do when I grow-up", was finance.  Finance is something I've studied, worked with and chose as my career and nothing else has giving me gratification and excitement, then this opportunity.  I am highly ambitious and energetic worker with background in sales, marketing and advertising. Great ability to create a long lasting relation with costumers or paternship with other companies.  Expertise in market analysis, forecasting and client needs assessments.  Solid experience in managing all levels of large scale projects in a timely manner, including budgeting and administration. Well-developed communication skills, positive attitude, and promoter of teamwork amongst peers. Committed to a job well done and seeking a long-term position within your company.
Skills
  • QuickBooks and Banking experience
  • Manage receivables and payables
  • Completed and certified 24 credit course in Business Marketing
  • Completed and certified 24 credit course in Business Finance 
  • Conflict resolution
  • Project planning and development
  • Project management
  • Self-motivated
  • Data management
  • MS Office expert
  • Attention to detail
  • Multi-tasking
  • Managing multiple projects
  • Exceptional sales skills
  • Strong problem-solving capabilities
  • Customer relations specialist
Work History
Server Captain, Event Coordinator, 09/2015 to Current
Louronzo's Italian Fusion Stuart, FL
  • Coordinator of private and corporate parties.
  • Manage receivables and payables.
  • Closing reports and match cash outs.
  • Ensure exceptional customer service.
Front Of House Manager, Event Coordinator, 08/2009 to 06/2015
Tutto Fresco Italian Grill St Lucie, FL
  • Managed a multi million dollar company with profit/loss margin and cash flow.
  • Ensured exceptional customer service.
  • Worked closely with sales personnel in order to introduce promotional campaigns.
  • Planned new events and coordinate party and private events for companies.
  • Managed 25 employees.
  • Opening and closing side work as well as reports.
  • Arranged payment methods with vendors and distributors.
  • Weekly and monthly inventory observations.
Secretary, 06/2008 to 07/2009
Better Deal Insurance Port St. Lucie, FL
  • Assisted with paperwork and filing of documents.
  • Communicated with customers, law offices, insurance companies and various professional service company.
  • Emailed companies and customers about deadlines and payment arrangements.
Education
High School Diploma: 2009
SLW Centennial High School - Port Saint Lucie, FL
Associate of Arts: 2014
Indian River State College - Fort Pierce, FL
Bachelor: Business Organizational Management, April 2018
Indian River State College - Fort Pierce, FL
Languages
Italian (native language - fluently) Spanish (good understanding of written and spoken)