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Professional Summary

Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Successful relationships with business partners such as Sterling National Bank and Wells Fargo.

  • Powerful negotiator
  • Proven sales track record
  • Team player
  • Customer-oriented


  • Organized
  • Strong interpersonal skills
  • Self-motivated
  • Detail-oriented



Work History
Account Executive Regional Financial Sales Northeast Region, 01/2018 to Current
Securitas Electronic SecurityElmsford, NY

Manage and maintain financial accounts based in the New York/New Jersey area. Provide vision to the customer in the security field for their roadmap for growth and efficiency.

Senior National Account Manager, 10/1999 to 12/2017
Tyco Integrated SecurityTotowa, NJ
  • Manage a portfolio of 14 accounts totaling $2.4 million in sales
  • Consistently exceeded annual sales targets since 1999, ranging from 115% to over 150%
  • Manage Fortune 500 accounts, including Macy's, Bloomingdale's, Ralph Lauren, and The Children's Place
  • Continuously identify new business opportunities while growing and cultivating existing partnerships, both nationally and globally
  • Effectively lead a seasoned team of project managers and account coordinators
  • Monitor market activity and quote pricing to maintain healthy profit margins
  • Negotiate prices, terms of sale and service agreements
  • Vast knowledge of all Tyco product lines; CCTV, Access Control, Burglar and Fire Alarm, and Electronic Article Surveillance
  • Work closely with internal and external divisions within my customers organization
  • Recognized into Centurion Club for the past ten years

Major Account Manager, 10/1998 to 09/1999
ADT Security Services, LLC.Totowa, New Jersey
  • Responsible for increasing and maintaining nine National Accounts with a sales volume of $1.2 million
  • Oversaw the implementation of new product installations, working closely with project managers
  • Recognized as one of the top nationwide producers 

Bachelor of Arts: Communications and Business Administration Seton Hall University - South Orange, NJ
This resume is created in 7 minutes.
Professional Summary

Conscientious Account Manager and Marketing Professional, determined to exceed company sales goals.  Organized and completely dedicated to becoming an asset to every relationship built.
Work History
National Key Account Manager, 05/2015 to 06/2017
Novalok/Victor Industries Whanganui, New Zealand
  • Account Managent
  • Relationship Building
  • Technical Sales
  • Contract Negotiation 
  • Project Management
Marketing Executive, 04/2011 to 04/2013 Hawkes Bay, New Zealand
  • Account Management
  • Relationship Building
  • Data Analysis
  • Negotiation
  • Tourism Sales
  • Website Development
  • Social Media Marketing 

Store Manager, 05/2008 to 04/2011
Kilt Clothing Christchurch / Palmerston North, Canterbury / Manawatu
  • Staff Training
  • Visual Merchandising
  • Stock Control
  • Cash Handling
  • Marketing

  • Freelance Content Writer
  • Business Development 
  • Website Marketing

This resume is created in 7 minutes.

Professional Sales Manager, with 10 years of accomplished experience in business development, account management, merchandising, marketing, product demonstration, customer training and building relationships. Always demonstrating a strong and positive entrepreneurial spirit. Driven and self-motivated leader, that provides an environment encouraging growth and new experiences, through high-level personalized training and team building practices. Results oriented and strategic thinker with proactive problem solving. Expertise in business development, account management, product development, sourcing materials, vendor relationships, loss prevention, planogram design and staging.

  • Training and development
  • Strong presentation skills
  • Compelling leadership skills
  • Merchandising and POG
  • Sales pipeline management
  • Business growth and retention
  • Business development
  • Building relationships
  • Asset protection
  • National account management
  • Forecasting/Data analytics
Exoparts Inc. Mississauga, ON National Account Sales Manager 06/2016 to Current

Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in the automotive parts industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Currently managing key accounts, vendor relationships, business development, forecasting, budgeting, marketing and project management. Maintain existing customer and vendor relationships, both, Nationally and Internationally. Collaborating and building relationships with large corporations and Insurance companies to develop effective business strategies. Monitor market conditions, product innovations and competitor activity. Design and distribute all email marketing campaigns, magazine ads, product promotions and brochures. Managed construction of new retail store location from start to finish. Retail store project was under budget due to diligent forecasting and project management. Attend local, regional and national trade shows to build networks and stay up to date on technology.

Valspar Corporation Mississauga, ON Territory Sales Manager 11/2013 to 06/2016

Managed and increased paint sales through Lowes distribution channel. Executed and updated POGs and merchandising projects at store level. Monitored warehouse shipments for stock at store to ensure sufficient product for promotions. Rolled out new product lines, marketing campaigns, prepared and facilitated training classes. Maintained meticulous client notes in the Salesforce system. Traveled frequently to assisted with POG setup and Valspar product training for new Lowes stores across Canada. Provided ongoing weekly in-store training to all Lowes associates. Increased territory sales by monitoring weekly and quarterly sales trends in market, to ensure targets were met. Produced weekly sales reports and analytics for store managers and market directors of Lowes Canada. Motivated and designed tailored training for Lowes sales associates, by setting goals and initiative within paint departments to increase sales. Prepared strategic marketing and merchandising campaigns to increase sales in different markets. Worked with commercial sales specialist to grow existing contractor business, through cold calling and sales meetings. Collaborated with other territory sales managers to prepare and deliver performance updates and quarterly business reviews for Lowes executive team.

Halo Metrics Mississauga, ON Key Account Manager 01/2012 to 11/2013

Promoted to Key Account Manager. Managed over 150 existing National retail accounts. Provided excellent customer service and developed and presented tailored loss prevention solutions for each account. Provided constant product training for existing customers and their staff to ensure product optimization. Organized Loss prevention training seminars. Trade show presence to prospect future business. Grew existing Key Accounts through relationship building and educating customers updated on latest technology. Frequent travel to build existing customer relationships and grow business.

Halo Metrics Mississauga, ON Account Manager - Business Development 03/2010 to 01/2012

Developed new and existing business opportunities for all Canadian Tire and Costco accounts Nationally. Traveled across Canada to meet with prospects to conduct professional and engaging sales presentations and product demos. Developed and executed annual sales plans and strategies for Canadian accounts. Generated leads and exposures at industry trade shows. Pitched new ideas and new products to existing clients. Developed custom loss prevention solutions for specific customer needs. Cold calling to set up meetings with prospects.

Fastenal Guelph, Ontario Account Manager - Sales 01/2008 to 03/2010
Performed frequent customer visits to maintain positive and productive relationships. Reached out to dormant accounts to re-engage customers and increase revenue.  Used CRM tools to organize customer profiles and track sales pipelines.  Identified prospective customers using lead generating methods and performing cold calls daily.  Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.  
Holt Renfrew Toronto, Ontario Loss Prevention Investigator 06/2006 to 01/2008 Monitored entire Holt Renfrew facility using CCTV to ensure safety.  Conducted daily preventative measures, in shop-theft and fraudulent activities, both internally and externally.  Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Conducted quarterly merchandise audits and made recommendations to management based on category results. Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigations.  Analyzed data for regional and local store managers to identify organized retail theft movements in Toronto.
Education and Training
High School Diploma: All Subjects Glenforest Secondary School, Mississauga, Canada

Successfully graduated and received award for leadership and community service.

Honors Diploma: Police Foundations/Criminology Humber College Lakeshore Campus: Building A, Toronto, ON, Canada Successful graduate in 2006.  Recognized by Professor Henri Berube for outstanding academics and community service.  Presented with Honors Award upon graduation.
CPSA Designation: Sales Canadian Professional Sales Association, Mississauga, ON, Canada
Activities and Honors
Award of Honors - Humber College
Future Leaders Academic Scholarship
Oakville Soccer Club Coach 2016-2019
Oakville Soccer Club 'Coach Of The Year' 2019
Featured in Oxygen Magazine "Future of Fitness" Summer 2019

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Professional Summary
Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • POS systems expert
  • Strategic sales knowledge
  • Training development aptitude
Work History
Sales Representative/Internal Key Account Manager, 02/2010 to 02/2014
The Home Depot Daytona Beach, FL.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Contributed to annual store sales of $1.5 million per year.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Served as the main liaison between customers, management and sales team.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Asked open-ended questions to assess customer needs.
  • Learned, referenced and applied product knowledge information.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Participated in physical inventory counts every time period.
  • Assisted in creating pre-season marketing plans to support department and divisional strategies.
  • Recommended alternative items if product was out of stock.
  • Set up and explained new membership contracts.
  • Communicated all store initiatives and promotions to customers to generate return business.
Contract Coordinator, 06/1999 to 09/2009
Act Corporation Daytona Beach, FL
  • Implemented marketing strategies which resulted in growth of customer base.
  • Initiated many key partnerships which resulted in marked revenue growth.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Responsible for design of processes and procedures for successful business model .
  • Worked directly with departments, clients, management to achieve successful, integrated workforce.
  • Performed initial client assessment and analysis to begin research process.
  • Supported Chief Operating Officer with daily operational functions.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Refernces available upon request