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Professional Summary
Business Administrative professional offering excellent communication and computer skills. Detail-oriented and driven with expertise in problem solving, data entry, and accounting functions.
  • 45 WPM typing speed
  • Professional phone etiquette
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Spreadsheet management
  • Employee training and development
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Human resource laws knowledge
  • Social media knowledge
  • Team building
  • Accounting familiarity
  • Administrative support specialist
  • Report analysi
Work History
Title Processor 03/2016 to Current
Edina Realty Title Monticello, MN
  • Negotiated, facilitated and managed real estate transactions.
  • Continually stayed up-to-date on mortgage rates and related real estate news.
  • Entered numerical data into databases in a timely and accurate manner.
  • Developed and maintained long-term relationships with policyholders and small business entities.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Responded to all customer inquiries thoroughly and professionally.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.

Marketing Administrative Assistant 08/2015 to 03/2016
American Family Insurance Bemidji, MN
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
  • Tracked the progress of all outstanding insurance claims.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Maintained a clean reception area, including lounge and associated areas.
  • Field Customer Inquiries

Bachelor of Science: Business Administration Current Bemidji State University - Bemidji, MN
  • Minor in Management Information Systems
  • Minor in Marketing
  • Minor in Management
  • Minor in Entrepreneurship
  • Coursework in Business Administration, Communications and Accounting
  • Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment
This resume is created in 7 minutes.
Hyatt Place, Unit 714, Block C, 45 Execute strong communication, leadership, conflict management, and time management. Function with legal knowledge, understanding and knowledge of leasing field's concepts, practices, and procedures and knowledge of Microsoft Office. Active in the local business community and performs other tasks as assigned.
March 2013
Nasser Bin Abdullatif Alserkal Real Estate Co. LLC assigned
November 2015 Real Estate Division/Leasing & Rental - Dubai
  • Analyze and interpret contracts, review and finalize lease agreements Maintaining lease records, contract files and transactions in connection with properties Coordinating with Maintenance Team, Engineering Team and Accounts Team to ensure all maintenance related concerns are attended to on time Hands-on experience using Salesforce CRM, EJARI Registration Portal, M-Files Document Management System, Online Purchase Requisition, OQOOD System, RSI Queue Management System and AVAYA Phone System Dec.
  • 2012 RECEPTIONIST - Nasser Bin Abdullatif Alserkal Real Estate Co.
  • LLC assigned to Real Estate.
February 2013
Megaworld Corporation assigned to International Division - Dubai
  • Ensure effective communications between the client and team members Maintain the customer relationship management in communications service satisfaction and hospitality in a multi-cultural environment Manage calls and emails , Makati Business Center, Philippines Hands-on experience using System Application Product (SAP) Online Inventory in data processing and Microsoft Office Liaise with VP & Sales Managers for the sales production Allocating leads to Agents and monitor agents' standards and enforce quality control to GCC and Africa region Sourcing properties for the agents, assisting clients in closing deals and collecting sales payments, property tripping and viewing Uploading properties to CRM and websites and keeping advertisements and available property lists up to date Coordinate with Finance Division for marketing budget, updating sales reports, sales documentation, and administrative requirements Manage calls and emails.
January 2010 to January 2012 ADMINISTRATIVE - Jones Lang LaSalle assigned to JELP Real Estate and Development Corporation - Mandaluyong, Philippines
  • Hands-on experience using Property and Asset Management System and Microsoft Office.
  • Assist cinematography media event on call basis Performs administration operations and documentations Attend meetings with the Board and its Committees to take down minutes Recruitment, management, training, development, and appraisal of staff are undertaken effectively within areas of responsibility Coordinates with marketing division along with the client and project contractor for punch listing of all pre-selling units Prepare and manage meetings agendas in conjunction with the administration Coordinate with Sales and Marketing Division for updating sales reports, marketing events and promotional offer Prepares employees payroll Prepares monthly utility bill Manage call and emails.
January 2010
Century Properties Management, Inc
  • assigned to Astoria Plaza Condominium Corporation, Ortigas Business Center, Philippines Administration operations and documentations, prepare and manage meetings agendas in conjunction with the administration, the Board and its Committees Utilizing filing and retrieval systems Maintains office supplies inventory Collecting payments from occupants Coordinates with Maintenance Division/Engineering Division for tenants technical related issue Coordinates with Finance Division for day to day payment transactions Prepares monthly utility bill Manage calls and emails.
Two-Year Certificate in Hotel & Restaurant Management NCII : 2009 Surigao Doctors College former Center for Healthcare Philippines GPA: Consistent Scholar of Government College Scholarship *Consistent Scholar of Surigao Doctors College Scholarship *Consistent Student Dean's List of all Semester until graduated *Graduated with Outstanding Award 2009 PRACTICUM TRAINING, The Richmonde Hotel Ortigas Business Center, Philippines Duty assigned to the following Hotel Divisions; Human Resources Sales & Marketing Finance - Accounts, Purchasing Engineering - Maintenance Minor Operating - Business Centre, Telephone Exchange Rooms Division - Front Office, Concierge, Reservation Food & Beverage - Fine Dining, Bar & Cafe Kitchen - Butchery, Main Cold, Main Hot, Pastry, Banquet Housekeeping - Laundry Consistent Scholar of Government College Scholarship Consistent Scholar of Surigao Doctors College Scholarship Consistent Student Dean's List of all Semester until graduated Graduated with Outstanding Award
2004 SECONDARY Saint Paul University Philippines
administrative, advertisements, Asset Management, AVAYA, budget, closing, contracts, customer relationship management, CRM, client, clients, data processing, Dec, Document Management, documentation, filing, Finance, Front Office, Human Resources, Inventory, Laundry, marketing, meetings, Exchange, Microsoft Office, office, payroll, Phone System, Purchasing, quality control, Real Estate, RECEPTIONIST, Recruitment, Restaurant Management, selling, Sales, sales reports, Salesforce CRM, SAP, Telephone, websites