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Skillful Marketing Associate resume

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Personable and responsible Customer Service Representative with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.
  • Strong organizational skills
  • New customer acquisition
  • Prospecting
  • MS Office
  • Ability to handle fast-paced environment
  • Reliable, punctual and committed to customer service  
  • Energetic work attitude
  • Invoice processing
  • Courteous demeanor
  • Food and beverage handling expert
  • Knowledge of products and selections  
  • High level of cleanly kitchen maintenance
  • Strong attention to detail
Driver Dec 2015 to Aug 2016
GSA Services Orlando, FL
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
  • Presented customers with bills and receipts 
  • Operated motor vehicles in a safe and efficient manner.
  • Answered customer questions regarding rental agreements
Marketing Associate Oct 2014 to Oct 2015
Hudson Furniture Sanford, FL
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Collaborated with advertising and promotion managers to promote products and services.
  • Worked effectively in a heavily cross-functional, fast paced environment.
Food Service Manager Aug 2006 to Jul 2011
Flea World Sanford, FL
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served orders to customers at windows, counters and tables.
  • Carefully maintained sanitation, health and safety standards in all work areas.
Education and Training
High School Diploma, General Studies Fort Pierce Central HS Fort Pierce, FL
Associate of Arts, 52 credits completed Indian River Community College Fort Pierce, FL
Activities and Honors
US Navy
served 1 in Navigation
honorable discharge received 

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Job-winning Marketing Associate resume

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Customer Service/Marketing Specialist
Dedicated, highly motivated customer service representative with over 7 years of experience. Passionate about building productive and professional relationships with clients, customers/members, partners and team members. New member acquisition expert who emphasizes a mix of online and interactive marketing strategies. Passionate about helping and satisfying customers/members and creating an exceptional experience while maintaining all company rules and procedures.
  • Leadership skills
  • Adaptive team player
  • Customer service expert 
  • Sales driven
  • Adobe Creative Cloud
  • Microsoft Office
  • Web editing
  • Account implantation
Marketing Associate, 04/2017 to 05/2018 Diversified Members Credit Union Detroit, MI
  • Coordinated, developed, executed, and analyzed marketing campaigns and promotions
  • Outbound calls to expand opportunities for products and services.
  • Researched industries trends for product developments
  • Managed website, online banking, direct mail, newsletters, email campaigns and social media
  • Site-visits to expand membership
  • Internal and external product training
  • Ordered company apparel and promotional items
Account Service Representative, 09/2015 to 10/2017 Diversified Members Credit Union Detroit, MI
  • Informed members of new promotions and products
  • Created inventive ways to assist members conveniently and efficiently
  • Front-line duties: teller, opened new accounts, closed accounts, cross sell, followed BSA compliances, completed all application documentation
Store Manager, 05/2012 to 08/2015 Bakers Footwear Dearborn, MI
  • Managerial duties: Assisted customers, managed employees, maintained store housekeeping, completed floor plans, met store sales goals, trained all incoming employees, and controlled loss prevention
  • Met sales goals WTD, MTD and YTD
  • Increased conversion rate by 23%

Top Marketing Associate skills

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Experienced Marketing Associate resume

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State University of New York at Cortland - Cortland, NY / May 2017 Bachelor of Science: Business Economics
  • 4.0  GPA
  • Graduated Summa Cum Laude & granted the Chair's Award for Academic Excellence, multiple President's list awards, multiple Dean's List Awards, and multiple Top 5% of Class awards
  • Member of Phi Kappa Phi Honor Society, the National Society of Leadership & Success, the Outdoor Adventure Club & participated in the Student Leadership Retreat

Université de La Rochelle - La Rochelle / Spring 2015 Study Abroad Program: Intensive coursework in French language and culture
Work History
Junior Analyst, Media Operations / / Brand Networks (Previously Tapad Media) - New York, New York / 10.2017 - Current
  • Strategically provide input at all phases of campaign management including rates, KPIs, proposals, campaign setup, and insights
  • Oversee day-to-day campaign management including pacing, performance, troubleshooting, and margin across several DSPs and social media platforms
  • Utilize campaign and company-wide raw data to draw analytical and insightful conclusions and effectively implement learnings into specific campaigns and overall workflow
  • Attained over $2MM in incremental dollars in 2018 through campaign performance and insights
  • Composed playbooks and best practices for the Media Operations team and consulted with the AdOps team to create standards for campaign setup and QA
  • Became a main point of contact across the Pre-Sales, Sales, Account Management, Creative, and AdOps teams for questions regarding UI capablilites, reporting capabilities, and campaign feasibility
Social Media & Marketing Associate / / Pollack Wellness Institute - Commack, NY, NY / 01.2017 - Current
  • Transformed the social media and marketing tactics for a small, growing business which included creating effective flyers, promotions, brochures, and social media posts, email campaigns to bring in new business.
Research Intern / / SUNY Cortland - Cortland, NY / 01.2017 - 05.2017
  • Conducted research on the gender wage gap using BLS data to examine the effects that occupational sex segregation, hours worked, educational attainment, and occupational industry have on the wage discrepancies in the U.S.
  • Presented all findings at the Transformations Research Conference.
Economic Statistics Tutor / / Dr. Kathleen Burke - Cortland, NY / 09.2016 - 12.2016
  • Offered Economic Statistics students additional assistance in homework, research projects, class work, difficult lessons, and test preparation.
Human Resources Intern / / Cortland Regional Medical Center - Cortland, NY / 08.2016 - 12.2016
  • Assisted with several Human Resources tasks, including reference checking, organizing termination paperwork, insurance procedures, new-hire procedures, and other HR clerical work.
Research Assistant / / SUNY Cortland Department of Economics - Cortland, NY / 01.2016 - 12.2016
  • Responsible for conducting research on the gender climate at SUNY Cortland, analyzing data, exploring literature, partaking in committee meetings, creating graphs and charts of qualitative and quantitative data and performing regression analysis using STATA. 
Research Fellow / / SUNY Cortland - Cortland, NY / 05.2016 - 09.2016
  • Awarded a Summer Research Fellowship to research the factors that influence the gender wage gap in the United States.
  • Responsible for cleaning data bases, conducting research to answer specific questions, and presenting findings in comprehensive graphs and charts using Microsoft Excel
Human Resources Intern / / Cassena Care - Woodbury, NY / 06.2016 - 08.2016
  • Addressed insurance invoices, Department of Labor paperwork, credentialing and created Excel spreadsheets to organize and simplify the organization's files.
  • Expertise in Microsoft Excel, Word, and PowerPoint
  • Skilled in analyzing quantitative and qualitative data
  • Expertise in The Trade Desk, Amobee, and Amazon DSPs
  • Trained in Facebook and Snapchat advertising platforms
  • Trained to use STATA data analysis program
  • Passionate about work and projects
  • Self-motivated and dedicated