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Personable and responsible Customer Service Representative with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.
  • Strong organizational skills
  • New customer acquisition
  • Prospecting
  • MS Office
  • Ability to handle fast-paced environment
  • Reliable, punctual and committed to customer service  
  • Energetic work attitude
  • Invoice processing
  • Courteous demeanor
  • Food and beverage handling expert
  • Knowledge of products and selections  
  • High level of cleanly kitchen maintenance
  • Strong attention to detail
Driver Dec 2015 to Aug 2016
GSA Services Orlando, FL
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
  • Presented customers with bills and receipts 
  • Operated motor vehicles in a safe and efficient manner.
  • Answered customer questions regarding rental agreements
Marketing Associate Oct 2014 to Oct 2015
Hudson Furniture Sanford, FL
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Collaborated with advertising and promotion managers to promote products and services.
  • Worked effectively in a heavily cross-functional, fast paced environment.
Food Service Manager Aug 2006 to Jul 2011
Flea World Sanford, FL
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served orders to customers at windows, counters and tables.
  • Carefully maintained sanitation, health and safety standards in all work areas.
Education and Training
High School Diploma, General Studies Fort Pierce Central HS Fort Pierce, FL
Associate of Arts, 52 credits completed Indian River Community College Fort Pierce, FL
Activities and Honors
US Navy
served 1 in Navigation
honorable discharge received 
This resume is created in 7 minutes.
Professional Summary

Highly Dependable team player with a strong desire to learn new skills and abilities, in order to become a valuable asset to a company, to ensure a business's mission and vision statement are upheld to the best of my ability but, most importantly I strive to build everlasting relationships with many people through the great customer service that I could provide. 

  • Self-motivated
  • Strong organizational skills
  • Quick learner
  • Great team player
  • Highly dependable
  • Excellent customer service provider 

Work History
Field Representative and Marketing Associate, 05/2016 to Current
Marcanthony & Associates 43619 17st West, Suite 201, Lancaster, CA 93534
  • Worked as a transaction coordinator and assisted in various duties such as filing paperwork, setting up appointments, open houses, property inspections and community events.
  • Distributed flyers to residential and commercial properties
Front End Assistant, 09/2017 to 02/2018
Costco Wholesale Lancaster, CA
  • Assisted cashiers in checking out members, as well as helping members carry out any oversize items.
  • Assisted on cart crew, as well as aiding customers loading up their vehicles with oversize items.
  • Assisted in opening and closing procedures.
  • Was moved to morning merchandising for the holiday season to aid in restocking and organizing products.
High School Diploma: 2016
The Palmdale Aerospace Academy - 3300 E Palmdale Blvd, Palmdale, CA 93550
  • Graduated with Latin Honors Cum Laude
  • Took the leadership role of Student Cite Council President
  • Participated in AVID for college readiness
  • Coursework in various Project Lead The Way Engineering classes.
  • Was selected by the Antelope Valley Press to be featured in the Antelope Valley Future Leaders awards program. 
Bachelor of Science: Business Management , Transferred to Antelope Valley College
California State University Northridge - 18111 Nordhoff Street Northridge, CA 91330
Aircraft Fabrication and Asembly Technician Certificate: Aircraft Fabrication, 2018
Antelope Valley College - Lancaster, CA
  • An emphasis on learning about the major structures of an aircraft and how it all works together.
  • Acquiring various skills in reading blueprints, working with composites, learning the ethical standards within the Aerospace industry, and learning how to create layouts in order to perform precision hole drilling and fastening 
This resume is created in 7 minutes.
Trustworthy, highly organized, talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets. Excellent interpersonal communication with the ability to effectively manage time and prioritize tasks. Results-oriented who excels at uncovering customer needs, finding solutions and handling objections and excels at making people feel comfortable.
Sales Associate May 2013 to Current
Michaels Arts and Crafts Peoria, AZ
  • Responsible for managing the cash drawers and making daily deposits
  • Guiding and solving queries and questions of the customers
  • Receive and verify shipments to the store
  • Changed prices according to the weekly advertisement
  • Controlled inventory
Marketing Associate Jul 2016 to Jul 2017
Cute Smiles 4 Kids Phoenix, AZ
  • Scheduled dental appointments
  • Marketed the business at events
  • Verified insurances and eligibility
  • Educated children/students the importance of oral health at various schools
  • Inbound/outbound calls.
Night Staff at a teen group home Feb 2015 to Jun 2016
Family Support Resources Glendale, AZ
  • Performed basic household responsibilities
  • Documented notes and tracked teens behavioral progress
  • Administered medications
  • Assured safety and well being of the teens
  • Attended staff monthly training meetings
Instructional Assistant Feb 2014 to Feb 2015
Neurologic Music Therapy Services ofArizona ACT School Phoenix, AZ
  • Worked one on one with adolescents who have autism in a classroom setting
  • Provided depth sensory and emotional support
  • Documented data and tracked behavior on students growth towards independence
High School Diploma 2010 Centennial High School Peoria, AZ
  • Highly skilled in providing a timely, efficient, and considerate customer service
  • Well-versed in collecting payments for customer purchases
  • Competent at making change and keeping an accurate till
  • Proven ability to operate cash register and manage drawer
  • Demonstrated ability to respond and resolve customer's requests and concerns
  • Able to assist customers with purchases and answers product related questions
  • Experienced in displaying and restocking merchandise
  • Meticulous competency in up-selling relevant products and services
  • Special talent for ensuring employer's safety and sanitation expectations
  • Excellent written and verbal communication skills
  • Ability to develop long-term rapport with customers to ensure repeat business
  • Accurate with math and currency
This resume is created in 7 minutes.
Well-rounded marketing professional who thrives on working with people of all ages and personalities. Has experience in all aspects of marketing and fundraising from concept development to execution and launch. Pursuing a position in marketing where focus and dedication are highly sought.
  • Organized & Detail-oriented
  • Problem solver
  • Sports minded
  • Well-versed fundraiser
  • Strong communication skills 
  • Experienced event planner
  • Effective time management
  • Microsoft Office Suite
* 2016 Innovator Award by Student Housing Business for "Best Social Media Campaign".
* Conceptualized and launched largest, most profitable fundraiser in Mississippi State University Phi Delta Theta fraternity's history, raising $24,000 for alumni with Lou Gehrig's disease. An increase of 1200% over the most previously raised for this event.
04/2017 to Current
Integrated Marketing Coordinator ALSAC/St. Jude Children's Research Hospital Memphis, TN
* Represents the Integrated Marketing department while working with field staff around the country organizing dinners, galas & golf tournaments
* Initiates event kickoff calls to discuss and advise field staff in their marketing material needs and identify strategies to best fit the given event.  
* Oversees marketing efforts and communications for 12 field offices in 6 different regions across the country.
* Communicates daily with field office staff planning at-event details for golf tournaments, dinners and galas from L.A. to D.C.
* Uses data metrics to determine best practices in digital marketing efforts as well as print marketing materials.
* Collaborates and reviews work created by graphic designers, offering insight and direction desired by field office.
* Establishes production schedules and communicates project status to field staff. 
11/2016 to 04/2017
Lease Analyst, Portfolio Services CBRE, Commercial Real Estate Memphis, TN
* Assisted manager in resolving critical issues for clients by researching and gathering information about payment transactions, lease terms and other relevant items as requested.
* Provided lease analysis and interpretation of lease information to clients.
* Assisted manager with preparation and distribution of periodic and ad hoc reports in a timely, accurate manner.
* Created and designed reports utilizing a variety of software tools to communicate analytical finding in a detailed but efficient manner
01/2016 to 07/2016
Leasing and Marketing Manager Aspen Heights Student Living Community Norman, OK
* Oversaw all marketing operations in local market.
* Managed and utilized social media daily to increase exposure, build brand awareness and create client loyalty to an audience of over 8,000 followers across three platforms.
* Organized weekly events within the community.
* Developed and executed creative marketing plans tailored to market.
* Utilized Adobe Photoshop and Illustrator when needed to create graphics and marketing materials.
* Built relationships with university community and engaged in various events, clubs and meetings in order to network and brand the company.
* Aspen Heights Norman overwhelmingly led the local competition with a pre-lease of 100% in a market average of 75% for the 2016-2017 lease term.
07/2015 to 01/2016
Sales and Marketing Specialist Aspen Heights Student Living Community Norman, OK
* Assisted in management of social media daily to increase exposure, build brand awareness and create client loyalty.
* Assisted in development and execution of creative marketing and leasing plans tailored to market.
* Contributed to and oversaw the implementation of cutting-edge marketing campaigns and on-campus promotional events.
08/2014 to 10/2014
Student Brand Manager Red Bull Starkville, MS
* Infused Red Bull brand image on campus.
* Implemented sales and marketing projects on campus and in the community.
* Built relationships with local businesses and organizations to support events.
* Worked with local Wings Team to organize their presence in the market.
* Managed students' social media engagement with the brand.
05/2014 to 08/2014
Outdoor Adventure Program Director; Instructional Director Camp Ridgecrest for Boys Ridgecrest, NC
* Supervised two assistants.
* Taught mountain biking and rock climbing.
* Organized and implemented outdoor adventure field trips.
* Lead overnight camp-outs.
08/2013 to 07/2015
Marketing Associate Aspen Heights Student Living Community Starkville, MS
* Implemented strategies to target new resident incentive opportunities.
* Assisted in organizing weekly marketing plans.
* Managed social media programs, including Instagram, Facebook and Twitter with over 2,000 followers on each. Conducted focus and interest groups.
* Aspen Heights Starkville consistently ranked number one, out of 12 properties, in leasing percentage and social media involvement.
BBA: Business Marketing Mississippi State University Starkville, MS