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Professional Summary

Motivated Account Manager with solid experience managing large Retail Accounts, including forecasting and Inventory and Sell-Through. Client-focused Customer Service Specialist with 15+ years of providing solutions to customers. Familiar with Microsoft Office as well as Retail Link and 1WorldSync.

Work History
Account Manager, 02/2017 to Current
 Aluminum Precision Products Inc. – Santa Ana, CA
  • Assist Sales Manager on new package deals by seeing the project through.
  • Answer customer questions and offer details about products and services while efficiently processing orders and managing account details.
  • Assists customers promptly and politely, in person, via telephone and/or email.
  • Managing accounts with forecast.
  • Creating quotes for customers based on average cost of sales.
  • Help drive sales goals and achieve monthly quotas.
  • Work closely with Sales Managers on inventory control and ordering.
  • Investigate and resolve customer inquiries and complaints in a timely and empathetic manner.
  • Handle heavy flow of paperwork and cooperate with accounting department on invoicing and shipping problems.
  • Work with the quality team on RMA/rejections.
Account Manager, 12/2013 to 10/2016
 Western Digital Technologies – Irvine, CA
  • Managed multiple revenue accounts by working with Buyer and Sales Manager weekly, growing revenue by 2% quarterly.
  • Supported Sales Managers and Sales Directors with daily operational functions to find potential revenue opportunities.
  • Worked directly with supply team and buyer to forecast weekly widgets to reach Sales In and Sales Out goals.
  • Ran weekly reports to accurately report inventory and sell-through to make sure Customers would not GAP out of product.
  • Set up new product through 1WorldSync (online data pool) for potential growth of revenue.
Account Administrator, 01/2013 to 12/2013
 Kelly Services (Western Digital Technologies) – Irvine, CA
  • Analyzed allocation tool for appropriate distribution of product to retail accounts.
  • Assisted various Account Managers with Retail accounts.
  • Researched and updated all supply to accounts as needed.
  • Created purchase orders as new orders came in.
  • Worked with department Administrative Assistant to order supplies for all meetings.
Campaign Coordinator, 04/2004 to 10/2012
 The Leukemia and Lymphoma Society – Orange, CA
  • Achieved revenue growth year over year by working with Friends and Family and Corporate teams to fundraise.
  • Initiated two new teams each year which resulted in 3% fundraising growth.
  • Developed new ideas for teams to fundraise which resulted in new donations.
  • Managed 40+ volunteers for day of event to run our event smoothly.
  • Researched and updated all required materials needed for new teams to begin a team.
Skills


  • Proficient in Microsoft Office
  • Self-motivated
  • Extremely organized
  • Client assessment and analysis
  • Team liaison
  • Strong verbal communication
  • Data management
  • IFS Program
  • Oracle
This resume is created in 7 minutes.
Objective

To pursue employment in the role of Campaign Coach that will allow the gain of experience as a young activist . Due to previous work experience and recommendations from previous supervisors and fellow colleagues I would be a driven campaign coach within the organization.

Experience
Freedom Fellow / Chicago Freedom School - Chicago, IL 06/2015 - 12/2015
  • Building leadership and organizing skills such as open mindedness communication, confidence, and healing while in community.
  • Exploring the history of social movements and current issues to dismantle injustice in communities.
  • Build a campaign to show awareness of different types of stressors and demonstrate stress relievers.
Youth Leadership Board / Chicago Freedom School - Chicago, Illinois 12/2015 - 12/2017
  • Answer calls and emails.
  • Schedule meetings with board members.
  • Give ideas for grant writing to support organization.
  • Fundraise for trips to attend conferences.
  • Attended conferences for professional development, networking and organization presentation
  • Out-reach for the summer leadership program and interview those who apply.
  • Interview campaign coaches for the summer program.
  • Support young people's ideas and decisions and communicate them to adult board members, executive director and youth program directors.
  • Educating community members, teachers, and youth on supporting  on adultism, identities, power and oppression (IPO), healing and trauma.
Youth Evaluator / Chicago Freedom School - Chicago, IL 07/2016 - 12/2017
  • Ethically evaluate young people's experiences in the program.
  • Survey participants and reassure everything is confidential/anonymous.
  • Use different tools to collect data like surveys, video closets, art, texting prompts and town halls
  • Analyze data and compare data
  • Develop a final report that included results and recommendations.
  • Teach other organizations why evaluation is important and how it could be done in a proper way that isn't harming others.
Campaign Coach/ Healthy Communities Cohort / Chicago Freedom School - Chicago, IL 07/2018 - 08/2018
  • Design and facilitate a 20 hr course on healthy communities to prepare young people to organize youth-led action projects in the fall
  • Addressed issues that impact the health and wellness of communities such as different types of violence, healing and trauma, environmental justice and how art is used to fight against these issues.
  • Course included dialogue and interactive activities.
Cricket Island Cohort / Chicago Freedom School - Chicago, IL 06/2018 - Current
  • Working with 7 organizations across the city of Chicago to create an event with 50 youth from all over the city to build an understanding what is trauma, how do we see trauma and how can we heal individually or in community.
  • Each organization was able to do a workshop on how their organization heals and what kind of tools do they use.
  • Write up a report on the feedback we got from the 50 young people and any findings we thought is important.
CHAT member (Change, Heal, Act, Together) / Illinois Caucus for Adolescent Health - Chicago, IL 08/2017 - Current
  • Gained knowledge around sexual health and reproductive justice through training organizing 
  • Help get signatures to get HB40 signed. Hb40 provides state health insurance and Medicaid to cover abortions in Illinois
  • Educate community members about Title IX (9) that stops discrimination of sex, sexual harassment, rape and sexual assault in schools. Especially LGBTQQIA+ students, survivors of sexual violence, and pregnant and parenting students in the state of Illinois.
  • Repealing PNA. (Parental notification of Abortion) A law that mandates people 17 years old and younger who decide to have an abortion must notify an adult family member but not necessarily asking for consent to have an abortion.
Facilitator/Youth Educator / Illinois Caucus for Adolescent Health - Chicago, IL 09/2018 - Current
  • Supporting the health rights and identities of youth through workshops that is medically accurate, developmentally, age appropriate, trauma- informed and inclusive of youth of all orientations and gender identities.
  • Workshops are based on hormonal methods, birth control, barrier methods, how to prevent STI's and anatomy.
  • Teach at residencies. Residencies being with a performance plays and over the course of the next seven weeks training students how to use the tools they learned to their lives. (workshops above)
Languages
  • English (Speak and write)
  • Spanish (Speak)
Education
Pathway In Education Avondale - - Chicago, Illinois, United States 2019 High School Diploma: General High School Studies

Still in school but graduating in June
Skills
  • Ability to work in teams
  • Good communication skills  
  • Responsible
  • Honest
  • Friendly 
  • Positive attitude
  • Open minded
This resume is created in 7 minutes.
Work History
Director of Community Relations, 01/2020 to Current
 Office Of Assemblymember Charles D. Lavine – Glen Cove, NY
  • Appraising Assemblymember on concerns related to Assembly District 13 and surrounding areas.
  • Casework for constituents in need.
  • Coordinating with community organizations for collections such as Toy Drives and Food Drives.
  • Established a growing email mailing list for the office for purposes of publicizing upcoming events.
  • Outreach to constituents and organizations regarding events such as scam protection and toy drives.
Campaign Manager, 05/2018 to Current
 Lavine For Good Government – Glen Cove, NY
  • Built grassroots campaign initiatives that successfully mobilized support.
  • Coordinated day-to-day field operations with over 20,000 doors knocked and over 60,000 phone calls made.
  • Coordinated with various Democratic Committees.
  • Organized social media outreach programs to build support through Facebook, Instagram, and Twitter.
  • Planned fundraisers raising $20,000 through 2018 campaign.
  • Secured various endorsements from community organizations, elected officials, and unions.
  • Secured 68.1% of the vote, a 36.2% win, the highest margin of victory for the Assemblyman since being elected in 2004.
Constituent Liaison, Office of Assemblyman Charles D. Lavine, 01/2019 to 12/2019
 New York State Assembly – Glen Cove, NY
  • Appraising Assemblymember on concerns related to Assembly District 13 and surrounding areas.
  • Casework for constituents in need
Intern, 07/2017 to 11/2017
 Laura Curran For Nassau County Executive – Syosset, NY
  • Assisted in absentee ballot programs, coordinated with voters to remind them to return their absentee ballots.
  • Helped manage office with volunteers and candidates spanning over 60 people.
  • Worked closely with Field Organizers and campaign management to organize a strong field program.
Education
Bachelor of Arts: Arts Management, History, 2019
 Purchase College - NY
  • President of History Club
  • Dean's List
Skills
  • Approachable
  • Event Planning
  • Fundraising
  • Relationship development
  • Social media coordination
  • Stage Management
Technical Proficiencies and Certifications
  • Actblue
  • Microsoft Office
  • Notary Public, State of New York
  • Votebuilder
This resume is created in 7 minutes.
Education
Bachelor of Arts: Political Science & Minor in Sociology, 2019
 University of Minnesota - Minneapolis, MN
Work History
Policy Aide , 05/2019 to Current
 City Of Minneapolis – Minneapolis, Minnesota
  • Managing the entire one-to-one constituent services program in Ward 3 of Minneapolis
  • Developing stakeholder and community-based strategies in pushing forward municipal policy
  • Organizing student and housing advocates to push for a student affordable inclusionary zoning policy
Legislative Intern, 01/2019 to Current
 The Office MN State Senator Kari Dziedzic – Saint Paul, MN
  • Constituent services; answering constituent calls or in-person question, drafting emails and written responses to inquiries
  • Attending committee hearings to learn about the legislative process
  • Drafting research memos for the Senator
  • Tracking bills from its introduction & researching legislation in other states
Organizing Director , 06/2018 to 09/2018
 Angela Conley For County Commissioner – Minneapolis, MN
  • Developed a Field and Communications Strategy to reach over 15,000 voters in the 4th District of Hennepin County
  • Organized direct voter contact teams and trained staff and volunteers on best practices for campaign outreach
  • Presented weekly data reports and analyzed overall data to ensure goals were being achieved and to develop future strategy
  • Wrote event and policy memorandums for the candidate and campaign manager
Campaign Manager, 01/2018 to 03/2018
 Aisha Gomez for MN House – Minneapolis, MN
  • Wrote an original field strategy reaching out to over 3,000 voters to secure the DFL endorsement against 4 candidates in Minnesota's most diverse Senate district
  • Collaboration with Latinx & Indigenous community leaders make sure the campaign reflected the values of the House district
  • Oversaw 5 staff members in communication, field, and fundraising teams to execute daily and weekly goals
  • Developed policy positions and wrote public statements outlining stances.
Campaign Manager, 07/2017 to 11/2017
 Andrea Jenkins for City Council – Minneapolis, MN
  • Elected Andrea Jenkins as the first Black Transgender woman to hold a local elected office in the United States
  • Spearheaded a voter engagement initiative for youth that have experienced homelessness or are exiting the foster care system
  • Oversaw a $50,000 campaign budget, communications team, and field program
  • Campaign increased voter turnout by 10% in ward 8 of Minneapolis from the previous municipal election year
Field Coordinator, 01/2017 to 06/2017
 Jeremiah Ellison for City Council – Minneapolis, MN
  • Fostered relationships with drop-off voters in North Minneapolis
  • Initiated partnerships with community leaders and members in North Minneapolis
Leadership

President & Co-Founder of Women for Political Change (2015-current)

  • A student organization founded on a mission to engage & increase representation of women in politics; In regards to political literacy, voting, community organizing, and running for office
  • Organized largest student 2017 Mayoral forum on campus, with over 200 students in attendance.
Awards

College of Liberal Arts (CLA) Leadership Scholarship Recipient

College of Liberal Arts (CLA) Internship Scholarship Recipient

WFMN Young Women Innovators 2018-2019 Grant Award

This resume is created in 7 minutes.
Career Focus

Skilled Freelance Writer offering educated writing experience along with strong editing skills and an extensive background in business marketing. Proficient in creating captivating content that is dedicated to your readers. Provides timely high-quality work that cultivates engagement. 

Education
Bachelor of Arts: English 2018 New Mexico State University, Las Cruces, NM, United States
  • 3.73 GPA 
  • Major in English 
  • Minors in Marketing and Advertising
High School Diploma 2015 Laurel Springs, Ojai, California
  • Graduated in top 5% of class
Professional Experience
BriteLabs Lead Freelance Writer 08/2020 to Current

Complete writing assignments ranging from articles, email copy, social media ads, quizzes, and product pages. Performed in-depth research into topics to write clear and accurate copy. Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
Beaver Vinyards California Freelance Writer 02/2019 to Current

Provides content that converts followers into paying clients. Weaving together heavily researched knowledge and quick copy to create digestible material for the readers.
NMSU Student Foundation Las Cruces, NM Marketing Content Creator 08/2015 to 05/2018

Wrote copy and content for online fundraising campaigns that raised thousands of dollars for charities. Coordinated and wrote scripts for promotional videos highlighting the charities we fundraise for. Created marketing campaigns that promoted student run start ups.  
Entomology Consultants Las Cruces, NM Head of Marketing 07/2014 to 01/2019

Head of computing, recording, and proofreading for data reports and presentations. Experience in field site studies, report writing, client networking, and marketing.     
Doña Ana Arts Council Las Cruces, NM Librettist Writer 06/2018 to 06/2018

Librettist at an opera camp hosted by the Dona Ana Arts Council affiliated with the Santa Fe Opera House. Wrote the opera from start to finish and then directed the final performance. Taught students grades 3rd-12th the art of writing libretto, organizing language, writing poetry, and composing opera music.
Tres Chicas Farm Las Cruces, NM Manager 01/2013 to 03/2019

Manager of the non-profit animal rescue farm who oversaw all operations. Head of animal welfare, budget, marketing, volunteer management, nutrition, rehabilitation, adoption, fundraising, and book keeping.
Accomplishments
  • NMSU Deans List Student
  • NMSU Crimson Scholar
  • Elected NMSU Student Foundation Officer
  • Horse of the Year Champion
Professional Affiliations
  • NMSU Student Foundation
  • National Society of Collegiate Scholars
  • Honor Society
  • Gamma Beta Phi National Honors Society
  • Santa Fe Opera House
  • Dona Ana Arts Council
  • United States Equestrian Federation
  • United States Hunter Jumper Association
  • Arizona Hunter Jumper Association
Summary of Skills
  • Proficient Writing 
  • Time Management
  • Self Starter
  • Approachable
  • People and Goal Oriented
  • Business Savvy
  • Collaborative
  • Organized
  • Energetic
  • Creative
This resume is created in 7 minutes.
Summary

Marketing professional with comprehensive experience developing strategic B2B communication plans based on quantitative and qualitative data. Deep experience flawlessly implementing tactical plans to meet project objectives and company goals. Proven success in both digital and traditional marketing, excellent interpersonal and communication skills, and effective leadership qualities.

Skills
  • Digital Marketing and CRM
  • Traditional Marketing and Direct Mail
  • Content Marketing 
  • Strategic communications
  • Graphic Design
  • Strong Writing and Presentation Skills
  • Advertising & Public Relations
  • Event planning
Experience
06/2016 to Current
Vice President, Marketing Orange Identity － Santa Barbara, CA
  • Developed and executed successful strategic brand platforms and marketing plans for small and medium-sized businesses, institutions and non-profits.
  • Completed in-depth research and analysis of market landscape and current campaign data, to provide insights and recommendations for clients' marketing plans.
  • Led a team of 2-5 team members on several marketing initiatives, including website and blog development, direct mail, email marketing, social media, advertising, PR campaigns and more.
  • Managed several email marketing initiatives, including A/B testing, strategic content and calendar planning; content development; data segmentation and management, and oversaw implementation and feedback reports.
  • Graphic design of marketing materials including advertisements, postcards, flyers, brochures, business cards, webpages, newsletter templates, and social media content. 
01/2013 to 06/2016
Project Manager Orange Identity － Santa Barbara, CA

Skills and job responsibilities same as above.  Notable results and achievements include (but not limited to):

  • Managed CRM and email marketing campaigns for several key accounts.
  • Curated and designed presentations and creative materials (both digital and print) which successfully secured investors and partners for several clients.
  • Developed creative concepts for small and large companies, including the largest privately-owned bank on the CA Central Coast.
  • Produced and managed all levels of successful Kickstarter crowdfunding campaigns that nearly doubled goal with a net result of $216,000.
06/2005 to 02/2012
Project Manager Davies Public Affairs － Santa Barbara, CA
  • Managed public affairs campaigns from research and data procurement stage, to the development of strategic communication plans, persuasive writing, media pitching, special events planning, design of print and digital marketing materials, and direct mail campaigns.
  • Proficient in CRM and email software for data segmentation, cleaning and de-duplication of data, importing and exporting, analyzing data, and personalization for email and direct mail.
Education and Training
2005
Bachelor of Arts: Communications & Psychology University of California, Santa Barbara － Santa Barbara, CA, United States
High Honors - Top 5% of class
Double Major
Activities and Honors

Communications Association

Honors Psychology Department - Research Assistant

Honors Communications Department

Kappa Alpha Theta - Treasurer

This resume is created in 7 minutes.
Summary

Driven, highly motivated sales and marketing professional offers twenty years of experience in product representation, sales and brand management. Sharp, perceptive and caring professional seeks to add value to your organization.

Highlights

  • Exceptional problem solver
  • Strong closer
  • Excels at relationship selling
  • Analytical and precise ​
 
  • Skilled negotiator
  • Excellence in customer service
  • Cross cultural sales expert 
  • Driven to learn and succeed
​​
Accomplishments
 
  • Achieved Silver Sales level (top 10%) in sales and design for high end home furnishings retailer within eight months of joining company 
  • Orchestrated all phases of large scale campaign to legalize the sale of beer and wine in McKinney, Texas as well as numerous other successful political initiatives
  • Chosen by City of McKinney officials to co author and present white paper; "A Case Study of McKinney's NRCS Lakes & Dams" at National Watershed Coalition Annual Meeting in Council Bluffs, Iowa
  • Graduate of "Leadership McKinney" program; well known community leader
  • Multi-million dollar real estate sales producer
  • Successfully re-branded construction company; managed numerous construction projects
  • Recruited, hired, trained and managed a team of twenty sales representatives for a top producing real estate company
  • Driving force behind ground floor startup of AccountPros; a temporary/permanent staffing company for accounting professionals 
Experience
Ambassador of Buzz 11/2017 to Current P6 Media Allen, TX Short term project to generate name recognition for P6 Media and create an outside sales route/prospects for local Media company specializing in Digital Marketing. Attend networking functions and qualify prospects for future business opportunities.
Outside Sales and Marketing Representative 11/2017 to Current P6 Media Allen, TX
  • Short term project to generate name recognition for P6 Media; a full service, creative advertising agency specializing in digital marketing
  • Qualify prospects, develop and manage outside sales route, promote agency at Chamber of Commerce and other functions
  • Meet with prospects, assess needs, recommend marketing solutions
​​
Sales and Design Consultant 09/2016 to 08/2017 Havertys Frisco, TX
  • Consultative selling, In Home Design; always with a focus on providing an unmatched quality experience for the Havertys customer
  • Rose to top 20% of sales force within two months of joining sales force of twenty sales staff
  • Achieved highest percentage of engaged and return customers in sales force
  • Maintained 98% customer satisfaction by communicating with customers daily; managing orders, deliveries, and service tickets
​​
Design Consultant 11/2015 to 02/2016 3 Day Blinds Dallas, TX
  • Designed window treatments; matching customer's needs to 3 Day Blinds product line
  • Managed order process using 3 Day Blinds SAP system, with a focus on excellence in customer service
  • Consistently demonstrated ability to successfully close sales on first appointment
  • Achieved a 98% satisfaction rate based on customer surveys; available upon request
  • Met or exceeded company quotas for sales numbers and self generated sales leads
General Manager 06/2009 to 11/2013 Friess Construction McKinney, TX
  • Managed day to day operation of family owned construction company
  • Created branding for Friess Construction via promotional materials and advertising
  • Provided exceptional customer service; assessed needs, completed design work, created and presented bids
  • Assisted with installation and project management; met or exceeded budget and timeline expectations
  • Managed web site, cost of materials to create profitability, sub contractors and employees
​​
NRCS Lakes and Dams Committee Member 01/2002 to 01/2012 City of McKinney McKinney, TX
  • Researched issues related to the 99 NRCS lakes and associated dams located in McKinney/Collin County
  • Reviewed environmental impact reports for accuracy and content ensuring records which are filed are correct; presented findings to involved governmental entities
  • Worked closely with Collin County, City of McKinney, NRCS, and National Watershed Coalition staff to educate, lobby, build consensus, and change thinking and perception regarding the role NRCS dams play related to infrastructure and where responsibility lies for their maintenance
  • As a result of committee efforts, a program was put in place for the upgrading and maintenance of aging dam structures in McKinney; accessing millions of federal funding dollars and ensuring public safety
​​
Campaign Co Director / Freelance Political Consultant 01/1999 to 06/2008 Citizens for Economic Growth Political Action Committee McKinney, TX
  • Co directed initiative to legalize the sale of beer and wine from November 2004 - June 2005 in McKinney TX
  • Collected and verified required signatures from registered voters to place beer and wine sales on election ballot
  • Directed numerous other successful local political initiatives as a freelance Political Consultant from 1999 to 2008
  • Led focus groups for constituent input, branding, built consensus, spear headed fund raising, created promotional materials, created content for web sites
  • Created content to generate public awareness via internet, radio, press, signage, and speeches
  • Recruited and coordinated large pool of volunteers for election poll coverage, held social and fund raising events
​​
Employment Counselor 09/1991 to 08/1992 Olsten Temporary Services Dallas, TX
  • Interviewed and placed applicants in temporary and permanent positions, collaborated with corporate clients to satisfy staffing needs
​​
JobPro/AccountPros, Division Manager 08/1987 to 08/1990 Job Pro Temporary Employment Hartford, CT
  • Managed outside sales and employment counseling staff, new business development, client retention, staff training, reporting and financial profitability for a temporary/permanent employment office
​​
Registrar/Seminar Coordinator 05/1985 to 07/1987 Life Insurance Marketing and Research Association LIMRA Farmington, CT
  • Oversaw registration and event planning for numerous LIMRA training seminars and schools for life insurance agents
​​
Realtor/Sales Manager 01/1985 to 01/1987 Realty World Bannon Associates Avon, CT
  • Multi million dollar producing real estate agent and sales manager
  • Builder representative
Education
Associate of Arts: Marketing/Management Tunxis Community College Farmington, CT
Additional Course Work University of Hartford West Hartford , CT
This resume is created in 7 minutes.
Professional Summary
To obtain a challenging and rewarding career that will utilize my educational and professional background and allow for individual growth.
Experience
05/2018 to 12/2018
Service Professional Salamander Resort & Spa － Middleburg, VA
  • Salamander Resort is a Forbes Five Star Property
  • Serviced guests at the Gold Cup Wine Bar taking orders, delivering drinks and food to all guests in the restaurant, outside terrace and living room areas with Five Star Service
  • Demonstrated a complete knowledge and understanding of the sequence of service, food and beverage core values, and Salamander Resort & Spa service standards
  • Had a full and complete knowledge of the menu and the wine list. Knew about menu items, ingredients, preparation methods and garnishes for all dishes, and was able to guide the guest through the menu and make any suggestions or recommendations in the guests' interest
08/2017 to 10/2017
Director Of Events Montclair Country Club － Montclair, Virginia
  • Responsible for booking events such as Weddings, Class Reunions, Birthday Parties and Meetings. Planned and worked with each guest on room choices, food and beverage menus
  • Created Banquet Event Orders and Invoices followed by a profit and loss statement for each event
  • Attended each event to oversee the event and event staff
  • Successfully updated the banquet menu to reflect current menu trends
  • Ordered linens for each guests preference and helped with decor for what the guest had in mind
  • Updated Instagram and Facebook pages
10/2015 to 10/2016
Special Events Manager BJ's Restaurant and Brewhouse － Vienna, Virginia
  • Responsible for actively reaching out to local businesses, groups and individuals to promote the restaurant and book large parties. Hosted all large parties booked to ensure their event was a success. Followed up with each group and individual after their event
  • Visited local businesses once a week and dropped off complimentary pizzas and Ambassador Packets. Spoke with employees about our concept and handed out coupons
  • Reached out to local schools and non-profit organizations regarding our fundraising and Awesome Achievement programs
  • Worked the Dining Room four days a week speaking to tables and educating guests on our loyalty & call ahead ordering programs
02/2001 to 03/2015
Area Marketing Manager Glory Days Grill
  • Perform sales and marketing activities for eleven Northern Virginia Glory Days Grill restaurants
  • Generate marketing programs and materials for the region and increased annual sales for each location through these programs and local store marketing efforts
  • Create and maintain budgets for eleven locations
  • Plan, promote and attend community events to include food service and catering
  • Manage support marketing staff, to include community relations representatives
  • Update Glory Days Grill website and Facebook page
  • Successfully direct and run the annual Glory Days Grill Sunshine Foundation Golf Tournament and have raised over $260,000 for the Sunshine Foundation and local charities
01/1998 to 01/2001
Beverage And Hospitality Manager Red Lobster
  • Responsible for staffing, scheduling and overseeing a staff of 80
  • Supervised the dining room interacting with guests throughout the shift and doing a rapid guest count of between 4300 and 4900 per week
  • Was held accountable for server sales and the guest satisfaction of their experience at the restaurant
  • Responsible for all liquor, beer and wine orders
Education
Associate of Applied Science: Fashion Buying and Merchandising Fashion Institute of Technology － New York City, NY
Bachelor of Science: Marketing University of Buffalo － Buffalo, NY
Certifications
  • ServSafe Certified
  • CPR & AED Certified
  • Certified Personal Trainer (CPT)
This resume is created in 7 minutes.
Objective
Leverage my years of experience in communication-related fields to cultivate a robust and engaging online experience for First Church of God.
 
​
Experience
08/2012 to 09/2015
Marketing Chairperson, Legacy Campaign (Gratis) The Chapel － Saint Joseph, MI
  • Envisioned the creative design of the capitol campaign, executed 
  • With God's blessing, successfully surpassed 3.2M dollar goal, enabling children's education wing to be built
  • Wrote & wordsmithed all fundraising material
  • Designed & executed fundraising event
  • Educated 'ask groups' with presentation skills for financial ask
  • Designed & produced video series for campaign within tight time restraints 
09/2016 to Current
Missional Satellite Discussion Group Bible Study Fellowship, INT. － Saint Joseph, MI
  • Obeyed call of Christ to lead new format of SDG group in my home, seeking 18-30 yr age group, placing emphasis on relationships
  • Witnessed near 100% attendance over 30 weeks
  • Implemented new home-based format, utilizing technology & social media, with 100% re-enrollment for Romans 
  • Women fostered deep & meaningful relationships
  • Women shared deeply re: addiction, depression, etc.
09/2008 to 05/2016
Group Leader/Administrative Leader/Children's Leader Bible Study Fellowship, INT. － Saint Joseph, MI
-Group Leader in both EW & DW class for 6 years
-AL in the DW class for 1 year
-CL in the EW in level one for 1 year
08/2012 to 09/2012
Wardrobe Contributor OliveUs － Paris, France
  • Sourced clothing for video shoot
  • Coordinated with producer, utilizing theme & storyboarding for cohesive vision
  • Monitored timelines for european delivery schedules, executed
08/2006 to 08/2008
Producer ARS Advertising － Saint Joseph, MI
  • Accurately represent Whirlpool portfolio brands thru print
  • Network with vendors to establish merchandise/photography trade relationships 
  • Manage Whirlpool's major 2007 campaign, including the return of the Whirlpool Goddess, celebrity shoots (Thom Filicia, Maytag Man, etc.)
  • Photography set & vignette design
  • Entrusted with corporate budgets, demonstrated high capacity for decisive decision making
07/2005 to 07/2006
Lead Writer ARS Advertising － Saint Joseph, MI
  • Key member in the 2006 re-launch of the Amana brand
  • Articulate and maintain the correct 'tone' for Whirlpool portfolio brands
  • Effectively work under tight deadline & time constraints, strong problem solver
  • Create eye-catching point-of-sale & advertising pieces
Core Qualifications
  • Strong written & verbal communication skills
  • Demonstrates tenacity & perseverance
  • Strives for excellence
  • Social media savvy 
  • Big-picture thinker
  • Highly collaborative, functions well in a team
  •  Places high value on united team work 
  • Function well under tight timelines
  • Visionary thinker, allowing creativity & innovation to drive decision making
  • Planned & executed successful high level events
Education
Bachelor of Science: Marketing & Management Cornerstone University － Grand Rapids, MI, USA
This resume is created in 7 minutes.
Professional Summary
Media, advertising strategist and award-winning brand builder who helps product managers, sales teams, and clients communicate their brand product's value proposition leading to increased revenue, brand loyalty and satisfied customers. Excels at TV, Radio and Out of Home media planning and execution. Manager of multimillion-dollar ad budgets. Leads data-driven teams that are agile, forward-thinking and focused on the customer experience.
Skills
  • TV & Radio Media Planning
  • Integrated Media Strategy
  • Increasing Revenue
  • Earned and Paid Digital
  • Out of Home Advertising
  • Media Agency Management
  • Media Buying
  • Performance-driven Strategies
Work History
Marketing & Advertising Campaign | Brand Strategist 06/2017 to Current
 Independent Consultant | Contractor – Seattle, WA
 Specializes in marketing and advertising campaigns, strategy, multimedia creative development, brand storytelling, earned and owned digital campaigns for national entertainment, technology and media clients. 
Senior Vice President | Content & Marketing 06/2015 to Current
 PBS, KCTS 9, kcts9.org, Crosscut.com, Earthfix.org – Seattle, WA
  • Orchestrated all earned and paid media, advertising, PR and social media campaign strategies and planning for PBS in northwest reaching 2.5 million customers per week on TV in Washington and Canada.
  • Transformed a legacy PBS brand into a cutting-edge multimedia company. Implemented refresh, rebrand and marketing campaign targeting TV and online customers.
  • Increased time spent on KCTS 9 website year-over-year 242% by implementing innovative, targeted advertising and media strategies. Increased Twitter followers from 11K to 84K in 12 months, far exceeding any other PBS brand in the country, using inbound marketing strategies.
  • Launched a branded Facebook live media event that went viral generating 300K impressions, 14K views and 6K comments. Managed multiple live Facebook events per year.
Vice President of Marketing and Communications 01/2014 to 01/2015
 PBS, KCTS 9, kcts9.org, Crosscut.com, Earthfix.org – Seattle, WA
  • Developed and implemented cross-channel media strategies and execution, overseeing all advertising, public relations and social media channels to promote brand and increase client base.
  • Identified value propositions and key messages in collaboration with product teams.
  • Established KPIs and managed quantitative and qualitative insights to inform campaign performance.
President | Chief Marketing Officer 01/2010 to 01/2014
 SwordStone Digital Agency – Seattle Los Angeles, WA CA
  • Creative agency specializing in TV, radio and digital advertising campaigns, online branded content, strategy and execution for national clients from entertainment to technology brands.
Director Marketing & Advertising | Creative Director 01/2005 to 01/2010
 CBS Television Network, Cox Media Group – Seattle, WA
  • Spearheaded marketing and advertising campaigns (TV, Radio, Billboards, Transit) for CBS March Madness, The Rachael Ray Show, CBS This Morning, Survivor, The Amazing Race, KIRO 7 News, Entertainment Tonight and Seafair.
  • Managed 18 million dollar advertising and integrated media strategies for all brand and product campaigns growing customer base, brand awareness and revenue year-over-year.
  • Led internal marketing team of PR managers, creative producers, social media strategists, writers, graphic designers and editors.
Director of Marketing & Advertising | Creative Director 01/1998 to 01/2005
 ABC Television Network, Fisher Communications – Seattle, WA
  • Led media advertising (TV, Radio, Out of Home) planning, placement strategies for ABC Network primetime entertainment and regional news. Managed 15 million dollar annual advertising budget.
  • Collaborated with cross-functional product teams, sales managers, producers, PR and community relations managers to plan and execute offline and online multi-pronged media strategies.
  • Achieved national and local product campaign objectives for ABC, Wheel of Fortune, Jeopardy and local news.
  • Honored with 6 Emmy awards for short, and long-form, video marketing content.
Education
Associate of Arts: Bakersfield College - Bakersfield, CA
Communications: California State University - Bakersfield, CA
This resume is created in 7 minutes.
Professional Summary
Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations. Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations. Motivated and detail-oriented who is flexible, versatile and proficient. Branding and social media expert.
Skills
  • Internet marketing Competitive and strategic planning
  • Digital media Web management
  • Campaign development Persuasive
  • Retention and reactivation strategies Public relations
  • Organized Adobe Photoshop
  • Revenue generation strategies Business development
Affiliations
Alpha Kappa Alpha Sorority, Incorporated Sergeant and Arms, October 2015-December 2016
Work History
Chili's Grill and Bar Lead Service Specialist//Charlotte, NC//May 2013 to Current
  • Recognized by General manager and staff for increasing check averages by 20 percent over a 4-year period.
  • Oversaw training of new staff members on guest services expectations, safety procedures, proper food handling and restaurant protocols.
  • Primary contact regarding takeout orders, information regarding hours and reservations to guest services.
  • Spoke with patrons to ensure satisfaction with food and service.
  • Consistently provided professional, friendly and engaging service.
  • Students for Education Reform Action Network Non-Profit State Coordinator //.
  • Direct the planning of creating and executing leadership training in a timely manner (25 hours a week).
  • Organized five or more foundering campaigns for intensive training to help improve knowledge about Charlotte Mecklenburg School System (CMS).
  • Organized 10+ surrounding community annual events and networked with local community leaders and partners.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Ignite North Carolina Non-Profit.
Communication Director//Charlotte, NC//August 2016 to December 2016
  • Developed effective social media networking, radio and print campaigns to promote initiatives.
  • Created over 20 social media marketing tools and manage outreach of the website daily.
  • Created 3 public awareness campaigns about the organization, community programs and initiatives using social media and creating graphics.
Kid-O-Rama LLC Social Media and Marketing/ Event Coordinator //June 2014 to August 2014
  • Updated and crafted new content for all social media accounts on an hourly basis (20 hours a week).
  • Created a new contact list to gain business exposures of surrounding businesses.
  • Primary contact for promotions details about upcoming events to gain new clients.
  • Assisted with photography of the events to post on company website and social media platforms- 5 events per week.
MC3 Sports & Entertainment Marketing Intern //January 2016 to December 2016
  • Collaborated with internal parties and vendors to set-up selected promotions for prestigious clients.
  • Assist with creating marketing ideas and tools for JCSU Athletic Programs and other parties.
  • Oversaw team and vendors, videography and photography of the execution of Fan Experience activities during well-known events.
Radio Personality Intern //January 1998
  • Engaged with scheduled air check review sessions for monitoring personality\'s performance and coaching of on air presentation and techniques and suggestions.
  • Edited voice track of on-air scripts for pre-recorded air shifts and commercials.
  • Assist with preparing interview questionnaires\' of celebrities and local artists to meet a tight deadline.
  • ACCOMPLISHMENTS Editor and Videography for YouTube channel: Drop on Bull Street (August.
Alma Adams Campaign Coordinator //August 2013 to November 2016
Education
Bachelor of Arts - Communication Arts, Political Science Johnson C. Smith University// //December 2016 GPA: 5/4.0, Magna Cum Laude Honors Deans List
This resume is created in 7 minutes.
Professional Summary

Creative, hardworking and detail-oriented Georgia State University graduate who takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills.  Stellar academic record and strong leadership skills with interests in government policy and improving the lives of others with an extensive record of community service.
Skills
  • Database management
  • Advanced computer proficiency (both PC and Mac)
  • Bookkeeping and budget development
  • HD photography
  • Creative artistic vision
  • Marketing and promotions
Experience
White House Intern Jan 2018 - Current
Executive Office of Management and Administration Washington, DC
 Administrative Duties including phone inquiries.
Photograph senior cabinet members and events.
Edit Photos - Merlin, Photo Mechanic and Lightroom.
Organize and maintain photo data base and take inventory.
Liaise with different to departments to deliver photos.
Created online album for First Lady approved photos to allow easier access.
Credited event photo featured on official White House 1600 daily website and official Instagram and Facebook sites.
Presidential Campaign Volunteer May 2016 - Nov 2016
Republican Party Atlanta - Lifetime member
  • Contacted new and existing voters to get out the vote. Handed out literature, worked at various district campaign events, worked on expanding the vote at college campus.
  • Georgia State Senate 6th District Special Election Nov 2018 - Volunteer Coordinator
Digital Photographer Mar 2012 - Aug 2017
Piedmont Homes, Inc Peachtree City, GA
  • Photographed high-quality images for both print and Internet distribution, to aid marketing of newly constructed homes.
Photography and Marketing Mar 2015 - Aug 2015
We are Tigers - Non Profit Auburn, Alabama
  • Shot photographs in controlled lab, field and remote environments, highlighting a cause dedicated to finding a cure for childhood cancer.
Education and Leadership
Bachelor of Arts: Psychology - Summa Cum Laude 2017
Georgia State University Atlanta, Georgia
  • 3.99 GPA - Georgia State University Presidential Scholar 
  • Member of Psi Chi Honor Society and Golden Key Club
  • Georgia State Chorus
  • Four year recipient of Hope Scholarship
  • Phi Mu Theta Beta Chapter - Treasurer - 1 year - Planned and implemented an $80,000.00 budget, paid all bills, collected dues and reconciled accounts.  Maintained accurate financial records.
  • Phi Mu Theta Beta Chapter Technology Chair - 2 years - Managed all internal programming of the organization.  Manage online seminar and in-chapter simulations program. Refined the interview process for incoming freshmen.
  • Psi Chi - Treasurer and Admin Assistant to Dept. Chair - 2 years
  • Liberal Arts - Social Media Chair - 1 year - Developed communications strategies to allow the Department to give the most current information to students to enhance their educational experience.
  • Study Abroad - France and Scotland  - 2014
Community Service - 2013 - 2017

Girl Scout Gold Award - Marine Corp League Good Citizen Award.

Improved productivity of rural farmers by identifying and reducing accidents to farmers and working animals.

Wandering to Nourish (now Hands Across Atlanta) Atlanta based program feeding the homeless through community participation.

Scottish Rite Children's Hospital - Fund-raised as a team to meet organizational goals.  Participated in monthly hospital visits to interact with the children. Organized patient parties and participated Torch Relay fundraisers.

Safehouse - Atlanta homeless shelter - Worked during the day while shelter empty to ensure high standards of cleanliness and to replenish supplies.

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