Marketing Operations Manager resume examples

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Skillful Marketing Operations Manager resume

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Jodi Hampton
Summary
  • Dynamic multi-faceted business manager with 17 years experience offering a rich blend of operations, accounting, administrative and leadership talents
  • Proficient in CDK, Advent, UCS, Microsoft Office Suite, Google Doc and Google Drive
  • Self-directed, extremely motivated and meticulously organized delivering superior performance along with unprecedented employee retention
  • Strong financial planning with emphasis on forecasting and expense control coupled with solid analytical skills
  • Effective and articulate communicator with an innate ability to build quick rapport
  • Proficient mastering complex assignments with precision while meeting deadlines in a fast-paced environment
  • Loyal, hardworking team player possessing a positive presence in the work place
Professional Experience
Controller
March 2019 to July 2019
Envision Motors West Covina, California
  • Created internal controls, corrective accounting practices and staff training to accurately report financial position
  • Managed daily cash flow between six entities
  • Negotiated vendor pricing and contracts resulting in cost savings of 35% among key suppliers
  • Coordinated the implementation of company wide 401K plan
  • Reviewed account reconciliations and journal entries, resolving discrepancies for accurate monthly financial statement preparation
Business Manager
June 2017 to March 2019
BMW Motorcycles Of Ventura County Newbury Park, California
  • Responsible for all aspects of accounting operations, including monthly financial statement preparation, payroll, quarterly tax returns, daily cash flow analysis, accounts payable and accounts receivable
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
  • Worked in the capacity of General Manager for a three month period with additional responsibilities of advertising campaigns, inventory, customer relations and social media content
Licensed Esthetician, Owner And Operator
January 2003 to Current
Skin Retreat - a place to relax and enjoy Woodland Hills, California
  • Owner and operator of boutique skin care studio
  • Created warm, personable environment with exceptional customer service
  • Expanded client base through marketing, advertising, networking, local events, appearances and donations
  • Profitable since inception
Business Operations Manager
November 2013 to September 2015
AKS Management Reseda, California
  • Provided full range services to the owner of multiple business ventures including a Meineke Repair Shop, An International Market and a start up branding company
  • Created and implemented effective policies and procedures to streamline work flow
  • Hired and trained administrative support staff of 3
  • Responsible for daily deposits, daily financial position reporting, wire transfers and bank reconciliations
  • Managed cross functional website development team of 4 from conception to completion
  • Led planning and implementation of software for sales integration through various web based channels
Business Manager
September 1990 to January 2003
Keyes Motors Incorporated Van Nuys, California

Keyes European Mercedes 1996 - 2003

Keyes Lexus 1990 - 1996


  • Promoted as Mercedes Benz Business Manager
  • Led and managed accounting and administrative department of 15, including hiring, training, objective setting, mentoring and performance management
  • Developed business office protocols for compliance with state, factory and corporate regulations, policies and procedures
  • Responsible for monthly accounting close and complete financial reporting including timely explanations on account variances
  • Facilitated all aspects of HR for 120 employees, including payroll and employee benefits
  • Reconciled general ledger accounts, bank accounts and vehicle physical inventory
  • Prepared all necessary sales tax returns, payroll tax returns, business tax returns, annual W-2's and 1099's
  • Delivered ongoing support to sales and fixed operations including budgets and forecasting
  • Certified California Notary Public
Contract Processor
July 1988 to September 2000

Keyes Toyota


  • Provided ongoing administrative support to Finance Director
  • Prepared accounting and posted new and used vehicle sales to the general ledger
  • Compiled and submitted paperwork of financed automobile contracts to lien holder banks for funding
  • Responsible for processing, submission, tracking and reconciliation of extended service contracts, vehicle insurance, paint protection, life and disability insurance
  • Managed new and used vehicle physical inventory
  • Executed dealership monthly sales tax return
Volunteer Positions

Newbury Park High School

  • 2016 - 2017 Boys Lacrosse Booster Club Treasurer
  • 2015 - 2016 Boys Lacrosse Booster Club Treasurer
  • 2014 - 2015 Boys Lacrosse Booster Club Secretary
  • 2013 - 2014 Boys Basketball Booster Club Event Coordinator

Colina Middle School


  • 2013 - 2014 Conejo Council PTA Executive Vice President
  • 2010 - 2013 PTSA Hospitality Chair
  • 2011 - 2013 Office and Event Parent Volunteer Coordinator
  • 2010 - 2012 Science Department Fund Raising Coordinator
  • 2010 - 2011 6th Grade Room Parent

Westlake Hills Elementary


  • 2010 - 2011 Innovator of Stockings for Troops in Afghanistan (school wide project)

Westlake Elementary


  • 2009 - 2010 5th Grade Culmination Committee Chair
  • 2008 - 2009 Ohana Night Committee Chair
  • 2004 - 2005 1st Grade Play Production Committee Representative
  • 2004 - 2010 Room Parent (in one or both child's classroom)

Youth Sports Recreation and Travel Teams


  • 2004 - 2015 Team Parent for Baseball, Lacrosse, Soccer, Basketball and Football
  • 2008 - 2009 Concession Stand Manager Westlake Braves Football
Certifications
California Notary Public Commission #2160059
Expires: July 16, 2020

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Job-winning Marketing Operations Manager resume

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Patricia Smith
Summary

Highly skilled in analytics, marketing and interpersonal communications. Extensive background in product management. Customer service and sales expert who identifies customer needs and delivers solutions to problems. Driven and energetic top producing Realtor® with 10 years experience in real estate. Highly adept at building excellent working relationships with other real estate agents, lenders, appraisers, title companies, surveyors and attorneys.

Skills
  • Over 10 years experience in leading high tech companies as a product manager, and product marketing manager creating and marketing products to consumers and businesses
  • Led and supervised cross functional product development teams
  • Developed and implemented market research studies including focus groups and surveys
  • Experienced in training sales people, working with press and participation in trade shows
  • Excellent analytical skills (loves spreadsheets!)
  • Honest and ethical
  • Highly professional and passionate
  • 10 years experience in residential real estate
  • Proven success in representing both buyers and sellers
  • Successful in turning leads and referrals into closed sales
  • Dedicated to giving clients "First Class" professional service and honest advice, enabling them to make sound financial decisions in the sale and purchase of real estate
  • Expert ability in multi-tasking in a dynamic, fast paced environment
  • Able to coordinate all of the team players needed to successfully close a transaction
  • Excellent verbal and written communication skills
Experience
Realtor®, Windermere Homes & Estates Carlsbad, June 2015-Current Carlsbad, CA
  • Premier Property Director. 
  • Top producer.
  • Top agent in Del Mar office in 2016.
  • 5 Star Real Estate Agent Award Recipient.
Realtor®, Harcourts Prime Properties, August 2013-June 2015 Carlsbad, CA
  • Number one agent in Carlsbad office in 2013 and 2014. 
  • Top 20 agents at Harcourts U.S., For 2013 and 2014.
Realtor®, Windermere, April 2008-July 2013 Carlsbad, CA
  • Top producer by marketing to sphere of influence to create a solid customer base and close sales in both a down market and an improving market
  • Promoted property sales through advertisements, open houses and participation in multiple listing services,brochures, ads, social media for maximize exposure
  • Stayed informed on current state of the economy and market conditions in San Diego County to give superior counseling to customers
  • Maintained high referral rates and exceptional feedback from previous clients
  • Actively follow-up with prospects and hot leads
  • Developed, distributed and maintained all the materials for marketing plans
  • Verified that the legal formalities were completed prior to closing dates
  • Assisted clients with corporate relocation services
Marketing Consultant, Patricia Smith Consulting, August 1999-July 2001 Los Altos, CA
  • Marketing consulting to various high tech companies.
  • Identified opportunities for new product and features, while supporting the business case to secure resources for opportunities.
  • Gathered market intelligence by coordinating market research efforts to understand market needs, capture the voice-of-the-customer, and ensure representation.
  • Performed comprehensive market and competitive analysis through industry research and in-depth interviews to identify points of product differentiation and positioning and develop future product roadmaps.
  • Developed innovative and targeted collateral to support overall product branding objectives.
Product Marketing Manager, Symantec Corporation, August 1997-July 1999 Cupertino, CA
  • Managed ACT Contact Manager for the mobile platform
  • Worked on product development team to bring new products to market
  • Designed sales presentations and product demos to train sales force on product benefits and offerings
  • Segmented the market and optimized all segment product mix elements, including product positioning, product bundling, and pricing
Product Manager, Logitech, Inc., June 1989-July 1997 Fremont, CA
  • Managed and helped develop imaging hardware and software
  • Created strategic alliances and negotiated contracts with vendors
  • Created product and marketing plans that included analysis and market forecasts
  • Conducted market research to rationalize category and segment opportunities
  • Directed product launches and major re-pricing and repositioning exercises
  • Identified opportunities for new product and features, while supporting the business case to secure resources for opportunities
  • Evangelized products through frequent speeches at domestic and international industry trade shows and conferences
  • Launched new product to the press, business partners and consumers
  • Instrumental in developingone of the industries first digital cameras
  • Forecasted sales numbers and product profitability to determine ideal strategies
Education and Training
MBA Business, Marketing, , Santa Clara University School of Business, , Santa Clara CA USA
Bachelor of Science Business, Marketing, Minor in Economics, , San Jose State University, , San Jose CA USA
Activities and Honors
  • Real Estate Salesperson License
  • Dale Carnegie Course
  • Brian Buffini Peak Producer Graduate
  • Certified Relocation Specialist
  • PR Training Course Completed
  • Proficient in Microsoft Office, social media

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Experienced Marketing Operations Manager resume

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Ashton Steele
Professional Summary

Motivated copywriter with five years experience simplifying complex concepts. Well-versed in using social media, email marketing, and content creation to generate leads and foster customer loyalty.

Skills
  • Content creation
  • Copywriting
  • Email marketing campaigns
  • Content Management Systems (CMS)
  • Social media marketing
  • Graphic design
  • Skilled in Wordpress
  • Market research
Education
2011
Bachelor of Arts: Communications
Washington State University - Pullman, WA
  • Emphasis in Advertising
  • Minor in Art
Work History
01/2017 to 01/2018
Dog Walker Strut the Pup Seattle, WA
  • Fed and exercised seven to eight dogs each day.
  • Tailored positive reinforcement training methods.
  • Constant communication with clients with updates on health and behavior.
  • Cared for animals that became sick or injured on walks by seeking out veterinary care and notifying owners. 
01/2015 to 01/2016
Copywriter/ Production Assistant Playfish Media Seattle, WA
  • Rewrote company messaging for re-launch of company website including case studies and blog posts.
  • Responsible for release form distribution and group time management on shooting days.
  • Conducted interviews on set and off to help shape ideal storytelling for client.
08/2014 to 11/2014
Production Assistant Skydojo Media San Anselmo, CA
  • Reviewed script and storyboards to make shooting edits based on scenes' value and contribution to continuity.
  • Supervised the post-production process, including editing, dubbing and color correction.
  • Reviewed the activities for the production team and made sure that tasks were completed in a timely manner.
01/2014 to 08/2014
Client Marketing Manager Glassdoor Sausalito, CA
  • Wrote and published 17 new client case studies in 8 months.
  • Managed content creation for all client facing communication including blog posts, video scripts, social media updates, newsletters, data sheets and infographics.
  • Conceptualized Client Testimonial YouTube series- produced shoots from start to finish working with external vendors.
  • Launched Glassdoor's first Client Testimonial Youtube Channel,  first B2B Twitter handle, The Client Advisory Board and Glassdoor Client newsletter.
  • Managed and developed all client relationships and events with Fortune 500 VP-level employers from ADP, Yelp, Groupon, Zappos, Kaiser Permanente, Allstate, etc.
  • Responsible for creative design for prominent case study redesign.
01/2013 to 01/2014
Content Marketing Manager PunchTab Palo Alto, CA
  • Developed and implemented demand generation campaigns for email marketing, online advertising, social media, search engines and direct mail.
  • Worked with design team to deliver a clear visual structure for content that aligned with demand generation best practices.
  • Managed creation of whitepapers, blog posts, social media strategy, case studies, and website content.
  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
09/2011 to 03/2013
Digital Marketing Manager hawkeye Channel Seattle, WA
  • Wrote whitepapers, blog posts, case studies, website content, and best practice eBooks.
  • Increased social media following by 70% in first 6 months, doubling Klout score.
  • Increased inbound traffic by 300%.
  • Executed weekly social marketing campaigns and bi-weekly global email campaigns.
  • Acted as SEO strategist in charge of keyword generation, optimizing website and blog via Wordpress, providing content via ghost blogging.
  • Used Google Analytics to track campaigns and report increase in website traffic.
05/2010 to 10/2011
Copywriter Poetrie.com Woodinville, WA
  • Wrote product descriptions for 300+ items.
  • Boosted website traffic by 150% by creating an integrated social media strategy.
  • Directed a successful SEO and link-building campaign to increase the website's credibility and drive traffic.
  • Created effective messaging using language, graphics and marketing collateral.
  • Wrote off-site SEO content such as press releases, guest blog posts and informational articles.
  • Proofed and approved production and printing drafts of promotional materials.