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Agricultural Communications major at Texas Tech University looking to make a difference in the communications industry. Outgoing, punctual, and detail-oriented, an agricultural advocate with a passion for making change.
Input information from customer calls and onsite service visits, as well as schedule appointments with prospective customers through door-to-door sales. Lead and manage team, as well as assist in other areas as needed.
Regularly inventoried and unloaded shipments, as well as experience in both counter sales and job-site payment collection. Planned and maintained a clean, organized warehouse environment. Developed online presence and planned grand opening event.
Regularly tutored students in both English and History on the freshman and sophomore levels. Interacted with a diverse group of students daily, and regularly input demographic information into the company's software program.
Assisted in developing statewide policies and procedures. Engaged in teaching and mentoring with current and prospective foster families, and birth families. Collaborated with the medical team to develop and follow a treatment plan for the acute child. Participated in special community events in order to increase the number of qualified families and sought retention opportunities. Maintained all documentation and received 24 hours of continuing education annually. Supervised home caregivers and nursing staff.
Coordinated and participated in promotional activities, public and private health fairs, worked with developers, advertisers and managers to market products and services. Established and maintained cooperative relationships with the community, consumers, employees and public interest groups. Prepared and edited publications for internal and external audiences. Coordinated production of advertisements including television commercials and radio spots. Created and adhered to a marketing budget for a 100 bed facility. Implemented a marketing plan strategic to community needs for new outpatient facilities. Developed and executed a customer service based inservice for new hires. Supervised Marketing staff and participated in physician recruitment.
Manage all incoming guest experience correspondence and disseminate information accordingly. Review the NPS score on all social media to ascertain guest satisfaction and identify areas of improvement. Organize VIP, corporate and industry events ranging in size of 5 to 75. Community outreach marketing visits with local hotels, restaurants, beverage establishments and industry professionals to educate the market on the distillery as a venue, historic value, tourist experience as well the Castle & Key created spirits. As a direct result of marketing efforts, increased revenue through paid site visits and retail sales.