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Professional Summary

Results-oriented Information Technology (IT) planner with 20 years of comprehensive experience in strategic Information Systems (IS) planning. Able to multitask, supervise, manage a myriad of employees and multi-million dollar projects, while ensuring timely and successful completion. Top Secret/SCI Security Clearance. Distinct areas of expertise include:

Qualifications
  • Excellent problem-solving abilities
  • IT Asset Management
  • Excellent analytical thinker
  • Crisis Communications Planning
  • Compliance
  • IT Project Management
  • Security infrastructure architecture
  • Enterprise applications
  • Operations Management
  • Technical specifications creation
  • Contingency Planning
  • Excellent diagnostic skills
  • Excellent written and verbal communication skills
  • Sexual Harassment Prevention Counselor
  • Information Security
  • CompTIA Security+
Work History
Joint Communication Strategic Planner 06/2016 to Current
Joint Chiefs of Staff Fort Gordon, Ga
  • Provided key planning guidance outside the immediate future to exceed set of goals
  • Determined  priority issues  significant to the overall well-being of the enterprise 
  • Maintained detailed records on procured products, including notifications of impending maintenance/license renewals 
  • Provided expertise regarding all aspects of information management and information technology including compliance in the Privacy Act, and other related regulatory guidance
  • Maintained industry standard IT, network and cybersecurity security controls through scholarly articles, colleagues, and participating in professional conferences
  • Manage or distribute workload, participate in the hiring process, resolve grievances and complaints, develop performance plans, and counsel employees regarding their progress
  • Worked with professional  teams and senior management to ensure awareness of “best practices” on privacy and data security issues
  • Provided leadership, guidance, and direction to staff
  • Monitored processes and procedures, making sure that the company met compliance regulations.
  • Monitored security and handled incidents in a calm and professional manner.
Operations Manager/Planner 07/2012 to 06/2016
U.S. Marine Forces Pacific Okinawa, Japan
  • Planned, initiated, and managed information technology (IT) security projects for multiple Federal government projects totaling over $200.5 million and the supervision, management, and leadership of numerous employees
  • Reviewed, managed and tracked COTS/MOTS/GOTS/FOSS items using Microsoft Excel and  other software
  • Developed privacy training materials and other communications to increase employee understanding of privacy policies, data handling practices and procedures and legal obligations
  • Managed project execution to ensure adherence to budget, schedule, and scope
  • Directed the day-to-day training activities and managed resource assignments; developed schedules rotating qualified personnel; planned and approved employee leave schedules according to phase requirements; rated, counseled, and mentored colleagues on professional development and shortcomings
  • Ensured the privacy of sensitive data including collection, handling, and storage of employee PII/PHI according to organizational, legal and regulatory requirements
  • Completed project cost management, time management, risk management, and integration management as well as project budget analysis, outsourcing strategies, and contract management
  • Supported Chief Operating Officer with daily operational functions
  • Established operational objectives and work plans and delegated assignments to subordinate managers
Operations Manager 01/2009 to 06/2012
U.S. Marine Corps Camp Pendleton, CA
  • Directly supervised and coordinated directives, policies, and programs 
  • Develops privacy training materials and other communications to increase employee understanding of privacy policies, data handling practices and procedures and legal obligations.
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
  • Maintained industry standard security practices for emerging telecommunications technology
  • Planned, implemented, and monitored security measures for the protection of computer networks and information
  • Ensured appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
  • Established operational objectives and work plans and delegated assignments to subordinate managers
  • Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
  • Implemented innovative programs to increase employee loyalty and reduce turnover
Planning Engineer 04/1999 to 12/2008
U.S. Marine Corps Air Station (MCAS) Miramar San Diego, CA
  • Made estimates for timescales and costs
  • Designed and developed solutions to complex applications problems, system administration issues, or network concerns
  • Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
  • Tested programs and databases, correct errors, and made necessary modifications
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
  • Trained junior members of IT team regarding network security and troubleshooting of information security procedures
  • Initiated a project management knowledge study and subsequently standardized project management practices
  • Monitored installation and operations to consistently meet rigorous customer requirements
Education
Master of Science: Information Technology Managment 2017 Grantham University - Lenexa, KS With distinction
Bachelor of Science: Multidisciplinary Studies 2013 Grantham University - Lenexa, KS
Certifications
  • Certified Six Sigma Green Belt
  • CompTIA Security+ CE certification
  • Achieve Global Tools for Coaching Excellence
  • Joint C4 Information Operation Executive Planner
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Professional Summary

Strategic marketer with exceptional skills in digital media, analytics, paid social, brand management along with extensive health care experience

Skills
  • Brand messaging and campaign development
  • Promotion and branding
  • Digital Marketing
  • Analytics and ROI analysis
  • Social and traditional marketing
  • Project Management
Work History
Strategic Planner & Media Buyer, 01/2006 to Current
FlourishCleveland, OH
  • Lead on digital marketing and tracking metrics.
  • Analyze campaign performance to test strategies and optimize plans.
  • Maximize effectiveness by diversifying across traditional & online platforms.
  • VIVITROL (Alkermes): Plan and implement  multi-media campaigns of complex online strategies in multiple U.S. markets as well as outdoor, print, radio and transit campaigns of $10 million.
  • Cleveland State University: 6-year engagement culminating in a 15-year enrollment high as well as an 18% increase in new students during the inaugural year of the campaign. Oversaw more than $5 million in digital media strategy as well as social, print, TV and outdoor contracts.
Planner, Buyer, Consultant, 07/2002 to Current
e2 Marketing ServicesHuron, OH
  • Consultant developing marketing strategy as well as media planning & buying for traditional and digital online media campaigns. 
  • Regional and national clients with multiple long-term relationships providing digital, social and traditional media and strategy for Lincoln Electric, Invacare, Flight Options, Parma Community General Hospital, and Pepperl + Fuchs and amongst others.
Senior Planner & Account Executive, 03/1999 to 05/2002
Capstone Media GroupBrecksville, OH
  • Account executive and project manager for East of Chicago Pizza Company. 
  • Cleveland Clinic Hillcrest Hospital and Euclid Hospital advertising and media planning.
Media Director, 01/1996 to 01/1999
Adcom CommunicationsCleveland, OH
  • Medical Mutual of Ohio and MetroHealth System healthcare media planning & buying. Responsible for $7 million in annual spending.
  • Managed media department and staff in Cleveland and Phoenix offices.
  • Argonaut Award for Outstanding Company Leadership 1996 and 1997.
Regional Director, 01/1993 to 01/1996
Malone AdvertisingAkron, OH
  • Responsible for three of nine U.S. regions of the Goodyear Tire & Rubber Co.
  • Managed $3 million annual budget.
  • Executed national campaigns for Hormel (SPAM), Kimberly-Clark (Huggies & Kleenex), S.C. Johnson Wax (Raid) and Holiday Inn 
Education
MBA: Marketing Weatherhead School of Management at Case Western Reserve University - Cleveland, OH
Bachelor of Arts: Journalism The Ohio State University - Columbus, OH
Advisory Boards and Committees

Advisory Board for Elite Wellness Group 2018
Young Life committee member and current chairman 2012 - present       
Firelands Regional Health System: Marketing Committee 2012 – 2015

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Professional Summary
Accomplished business development professional offering expertise in generating significant company growth through lead generation, customer service and sales and marketing techniques.
Skills

Internet and E-mail Marketing

  • Campaign Optimization
  • Targeting Segmentation and Optimization
  • Industry Trends
  • HTML Coding
  • CSS3
  • Social Media
  • E-Marketing
  • Marketing Campaign Management
  • Strategic marketing
  • E-mail and direct mail marketing campaigns
  • Budget development and management
  • PHP Coding and Editing
  • mySQL database creation, management and maintenance
Work History
Professional Poker Player 01/2016 to 03/2017
Self-Employed Toronto, Ontario
  • Analyzed hand data collected by poker analytic software to enhance and improve strategy
  • Received professional coaching to improve overall game and strategy
  • Followed strict bankroll management and game selection strategies to optimize ROI
  • Studied decision-tree simulators to output game theory optimal solutions
  • Used knowledge of hand ranges & equity to calculate pot odds and determine correct mathematical decisions while involved in a hand
  • Ranked among the top 50 online players in Ontario & top 100 in Canada


Strategic Planner & Marketing Manager 02/2009 to 01/2016
Canadian Pardon Services Toronto
  • Created new infrastructure to collect and store website form data
  • Installed and maintained SQL database for storage and collection of PHP form data
  • Developed internal system to distribute collected form data to sales consultants and give them the ability to add additional information to each individual lead after attempting to call them (e.g., convictions/charges, fines paid, no answer etc)
  • Funneled & managed over 30 micro sites with landing pages into the main Canadian Pardons website
  • Initiated email marketing campaigns with the use of email addresses stored in the database and innovative landing pages
  • Managed and optimized Google Adwords campaign on a daily basis
  • Utilized Google Analytics metrics to track performance of all sites and optimize pages in different capacities
  • Used Google A/B Testing to test variant text, images, layouts, colours & forms
  • Initiated and managed project to optimize keyword performance based on conversions made by phone
  • Designed and managed project to create informative brochures delivered to non-profit organizations
  • Initiated projects to develop sister sites (pardons.ca and later recordsuspensions.org
  • Managed and administered network protected by SonicWall firewall





Door-to-door Agent 10/2008 to 01/2009
Direct Energy Toronto, Ontario
  • Marketed Direct Energy products at customer's doors
  • Acquired knowledge of the energy industry
  • Applied effective customer service skills with a positive attitude
  • Worked in a team oriented environment to achieve daily and weekly sales targets



Accounting Clerk 03/2008 to 09/2008
Thomas Irving, CA Toronto, Ontario
  • Sorted and organized tax slips
  • Completed over 40 tax returns
  • Calculated employment expenses and business expenses of many clients
  • Used ProFile software to complete returns


Office Assistant 07/2007 to 09/2007
The Pharmacy Examining Board of Canada Toronto, Ontario
  • Assisted in moving to a new location
  • Sorted and organized files and folders and packed them
  • Packed away office supplies and equipment
  • Entered exam evaluator's reports into Microsoft Excel



On-Site Interviewer 04/2007 to 06/2007
Advitek Inc. Toronto, Ontario
  • Conducted surveys in various public places using a handheld computer
  • Spoke to and interacted with hundreds of people every day
  • Worked as part of a team with other employees to consistently meet interview quotas



Verbatim Transcriber 06/2007 to 11/2007
Advitek Inc. Toronto, Ontario
  • Used computer software to type voice recorded responses
  • Increased typing speed to approximately 90 WPM
  • Gained a better understanding of the value of market research



Seniors in Cyberspace Internet Coach 07/2005 to 09/2005
Toronto Intergenerational Partnerships Toronto, Ontario
  • Determined seniors' interests and specific internet training needs
  • Understood and used appropriate coaching methods
  • Developed social relationships to provide comfort and familiarity with computers and the internet


Forum Administrator 04/2005 to 10/2005
Rampid Interactive Stratham, New Hampshire
  • Installed necessary forum software on online server
  • Created specific categories and styles appropriate to Outwar game and community
  • Hired others to manage and moderate forums
  • Moderated and administered users, threads & posts




Consultant 05/2004 to 09/2004
Rampid Interactive Stratham, Newhampshire
  • Utilized knowledge of Outwar game to create a user guide
  • Recognized and addressed areas requiring clarity
  • Utilized exceptional writing skills and word processing expertise



Education
High School Diploma: 2006 Sir Oliver Mowat Collegiate Institute - Scarborough, Ontario
References
References available upon request