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Qualifications
  • Proficiency in Proficiency in Sound Design
  • Proficiency in Sound System Design
  • Excels Under Pressure
  • Computer proficient
  • Quick learner
  • Results-oriented
  • Operations management
  • Client-focused
Experience
Audio Engineer Dimitrio's Jazz Alley － Seattle, WA
08/2013 to Current
Tour Manager / Sound Engineer Echoes: Tribute to Pink Floyd － Seattle, WA
05/2013 to Current
Managing Director Essential Audio Group － Kingston , WA
02/2013 to Current
Tour Manager / Sound Engineer Sammy Steele Band － Seattle , WA
06/2012 to Current
Tour Manager / Sound Engineer Jim Messina
11/2009 to Current
Tour Manager / Sound Engineer The Rippingtons
01/2009 to Current
Producer / Engineer Robert Lang Studios － Shoreline, WA
10/1997 to Current
Head Audio Engineer Admiral Theatre Foundation － Bremerton, WA
07/2006 to 01/2013
Senior Artist Manager JCM ARTISTS － Bainbridge Island, WA
02/1997 to 01/2000
Stage Manager Bremerton Symphony Orchestra － Bremerton, WA
Education
1997
High School Diploma: High School Kingsbrook Academy － Bainbridge Island, WA
Music Olympic College － Bremerton, WA
Business Northwest College － Kirkland, WA
Affiliations

Member, Recording Academy - Pacific Northwest Chapter (2011 - present)

Member, Kingston Chamber of Commerce (2013 - present)

Member, Poulsbo Chamber of Commerce (2013 - present)


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Summary

Outstanding client-focused multi-tasking assistant particularly experienced in the areas of natural health and wellness, customer service, personal coaching, and office management. Excels at finding winning solutions to customer concerns and streamlining efficiency in the work place. Well-organized and dependable with a sunny optimistic disposition. Great working independently or with a team.


Skills
  • Resourceful
  • Fast learning
  • Excellent verbal communication
  • Client satisfaction
  • Customer friendly
  • Employee training and development
  • Cash management experience
  • Problem resolving
  • Independent worker
  • Marketing and promotions
  • Responsible and reliable
  • Efficient at multi-tasking
  • Seasoned in Conflict Resolution
  • Diligent
  • Adaptable
  • Respectful
  • Computer-savvy
  • Google Docs
  • Sales expertise
  • Charismatic
  • Proper phone etiquette
Work Experience
09/2013 to Current
Customer Service/Circuit Coach/Membership Sales/Guest Production Curves － Venice, CA
  • Customer Service/Client Relations specialist. I personally took active interest in each of our Curves' Member's specific wellness goals and offered encouragement and fitness coaching to help them stay motivated to reach their goals.
  • Helped to resolve many member issues and acted as liaison to the owner for larger issues when necessary.
  • Added new members to the club by my presentation of the benefits of the Curves Program and demonstration of the Curves Circuit.
  • Helped to maintain a membership base by personally contacting non-attending members and encouraging them to return to their exercise routine.
  • Coached members on proper form on all resistance machines to prevent injury and to maximize their workouts.
  • Provided light cleaning of the club.
  • Created staff weekly schedules.
  • Became licensed to teach Zumba Basic and Zumba Gold in November 2014
05/2012 to 04/2016
Senior Representative Miche － Marina Del Rey, CA
  • Successfully maintain a direct sales home business promoting and selling interchangeable handbags and jewelry.
  • Currently developing a team of other Miche representatives and supporting them to work their businesses and achieve their financial goals.
  • Further developed my direct selling skills taking classes at the Miche Conferences in 2012 and 2013. I focused on client relations and team building skills.
01/2006 to Current
Personal Assistant and Artist Manager Cheryl Yellowhawk － Largo, FL
  • Assist artist in reorganizing the home, office, art studio, and storage unit for better efficiency; includes sorting and filing personal paper work.
  • Assist artist with transporting art to various locations.
  • Tutored her on various computer programs such as Outlook, Facebook, Google Search engine, Excel, Word, iPad apps, etc.
  • Organize her yearly art show calendar and help with submittal decisions.
  • Create, update, and maintain her art website.
05/2013 to 07/2013
Office Assistant: Temporary Position Brain Solutions － Marina Del Rey, CA
  • Demonstrated a high learning curve for all the daily office duties and computer programs in time to allow the regular Office Assistant to go on an extended leave.
  • Responsible for all duties of the Brain Solutions office which included: opening and closing the office, Keeping a daily activities log, Updating various GoogleDocs, creating new and maintaining current client folders, entering client orders in Quickbooks, and processing orders daily.
  • Consulting clients on Brain Solutions Products, taking orders, filling orders, updating clients of order status and shipping orders in a timely fashion.
10/2012 to 11/2012
Personal Assistant: Event Planner Angel Evans － Marina Del Rey, CA
  • Successfully created an invite list and invited over 150 people to Angel's birthday party in 3 weeks.
  • Created an Excel data base of Angel's friends and acquaintances for her to use for future gathering.
  • Personally called everyone on the database to invite them.
  • Used the Punchbowl.com website to send out personal invitations and keep track of each guest's status.
  • Sent Thank You emails and cards to each guest after the party,
05/2004 to 07/2005
Assistant Community Manager Penmar House － Venice, CA
  • Met daily with the business owner to report and resolve issues.
  • Designed, Implemented, and enforced community rules and regulations.
  • Created and Maintained Craigslist ads 
  • Interviewed potential residents and gave tours of the house to prospective tenants
  • Held house meetings to discuss and resolve issues among tenants.
03/2003 to 11/2003
Physical Therapist Aide/Massage Therapist/Front Office Assistant Wilshire-Linden Physical Therapy － Beveryl Hills, CA
  • Applied various therapies to patients: hot/cold packs, ultra sound, tens stimulation before or after massaging the injured area.
  • Created, Maintained, and Filed patient files.
  • Provided front office support.
01/2001 to 07/2003
Sales Clerk/Cashier/Customer Service Bed, Bath, and Beyond － West Los Angeles, CA
  • Assisted customers daily with finding products in the store
  • Restocked shelves
  • Answered questions about products
  • Checked customers out at the cash register
  • Wrapped presents at customer service
  • Handled returns and exchanges at customer service, as well as, located and printed out customer registries.
09/1999 to 11/2002
Executive Assistant/Data Entry/Art Direction Manager Topco Sales － West Los Angeles, CA
  • I held various positions with this company during my short time here.
  • Responsible for CEO's daily schedule and worked closely with him on various projects. Also responsible for arranging overseas travel to China and his personal world tour.
  • Moved to data entry office when the CEO retired and quickly and accurately entered orders to be filled by the warehouse. Also filled and maintained the files for theses numerous orders.
  • Worked closely with Art Department for product boxes.
  • Enjoyed being on the new product design team and had many helpful suggestions and ideas.
06/1998 to 09/1999
File Clerk and Relief Receptionist Danning, Gill, Diamond, and Kolitz, LLP － West Los Angeles, CA
  • In charge of maintaining legal files for four partners of the firm.
  • I was the preferred relief receptionist for the office.
01/2006 to Current
Independent Representative Direct Marketing Experiences － Los Angeles, CA
2016 Essante
2015 Vivi Jewlery(aka Cookie Lee)  2016 company closed
2014  LifeVantage - Protandium  
2012  Miche 2016 company closed
2008  Health for Wealth 2010 company closed
2008  Mary Kay
2006 Prepaid Legal - Legal Shield 
Education and Coursework
2010
Music and Accounting Santa Monica College － Santa Monica, CA

Classes taken: Musical Theater, Opera Workshop, Music Theory, Advanced Voice, Accounting 1 and 2, and Small Business Accounting.
2003
Certification : Massage Therapy California Healing Arts College － Santa Monica, CA
  • Basic 150 hours of Massage Therapy training
  • 40 hours of Deep Tissue Massage
  • 40 Sports Therapy Massage
1998
Bachelor of Arts: Psychology University of California - Los Angeles － Los Angeles, CA
  • In addition to Psychology I also studied Music, Art, (Gay, Lesbian Bi- and Trans- sexual) studies, and Women's Studies.
This resume is created in 7 minutes.
Professional Summary

Dynamic individual who utilizes creativity, leadership and teamwork to design and execute solutions that creates customer value.Effective communicator with the ability to maximize a multilayer of management skills to convey quality development for both client and organization.

Highlights
  • Proactive.
  • Excellent communicator.
  • Great people person.
  • Ability to execute tasks timely and thoroughly.
  • Quick learner, sound listener.
  • Ability to work well with others.
  • Creative by nature.
  • Trustworthy.
Experience
07/2010
  • Personal Accomplishments November 2012 - Pioneered the (IYC 2012) International Year of Corporatives Theme Song and Video in collaboration with Isaac Blackman and Viscuna Bros, that won Trinidad & Tobago 1st place and a live performance at the United Nations Headquarters NY, Unites States.
  • Portrayed double roles of Dancer and Nubian in the cast of Elton John and Tim Rice 'Aida'.
  • A Broadway musical production put on by Must Come See Productions Trinidad & Tobago.
  • November 2009 - Dance performance with Brian Mac Farlane Productions at the Opening of The Commonwealth Heads of Government Meeting (CHOGM).
10/2014 to 07/2015
  • July 2015 - Artist Protocol Officer for Glow Entertainment at Glow Fest Gospel Concert - Port of Spain.
  • October 2014 - Officiated PR for Fam Fest Gospel Concert - Nassau, Bahamas.
  • November 2014 - Backstage Coordinator for international artist at IMG Strong Arm, 3rd Annual Gospel.
Artist Manager 04/2011 to 04/2013 Explosion Miami, United States, FL
Artist Manager
  • to artist Isaac Blackman Managed artiste business status, recommended/ negotiated with business entity.
  • Bookkeeping and balanced artist budget.
  • Formulated and marketed artist image.
  • Mapped out career plan for artist, established career goals.
  • Coordinated live performances and appearances.
  • Established merchandising and commercial relations.
Customer Service Representative 10/2010 to 07/2011
  • Telecommunications Service of Trinidad & Tobago - Port of Spain Liaised with customers regarding queries on purchased handsets.
  • Verified postpaid and prepaid customer accounts for inquiry.
  • Logged queries for data base.
  • Informed customers on services and products.
12/2009
  • Dance performance with Brian Mac Farlane Productions at the Hyatt Regency Hotel for end of fiscal year function.
Education
Certificate: Media 2015 iDalis Media Los Angeles, Californina, United States TV Hosting, On Camera Training, Talent Branding, Journalism Medical Laboratory Technology 2008 College of Science Technology & Applied Arts of Trinidad & Tobago (COSTAATT) Port of Spain, Trinidad Medical Laboratory Technology Certificate: Brardcasting 2007 Institute of Broadcasting Careers (IBC) Port of Spain, Trinidad Introduction into Radio Broadcasting Radio Broadcasting Advanced Level
Languages
Venezuelan Embassy Conversational Certificate: English/Spanish
Interests
Acting, Interior decorating, Dancing, Reading, Traveling and Interacting with people. Learning about different Cultures, Running (5K's), Hiking.
Additional Information
  • Interests Acting, Interior decorating, Dancing, Reading, Traveling and Interacting with people. Learning about different Cultures, Running (5K's), Hiking.
Skills

Arts, Bookkeeping, Branding, Broadcasting, budget, Computer Literate, Creative Problem Solving, Client Relations, Customer Service, data base, English, Fashion, Government, Image, Journalism, Mac, merchandising, Negotiation, communicator, Organizational Skills, Phlebotomy, Camera, PR, Quick learner, Radio, sound, Spanish, Telecommunications, TV, Video

This resume is created in 7 minutes.
Professional Summary
Highly effective Artist Relations liaison offering 3 years professional experience in the entertainment industry. Has worked independently with artist management teams at Roc Nation, Epic Records, and ICM. 
Skills
  • Project management
  • EP Budgeting
  • Works well under pressure
  • Flexible schedule
  • MS Office Suite
  • Fast learner
  • Social media
  • Pitch expert
  • Expertise in invoice and payment transactions
Work History
Assistant Artist Manager, 03/2014 to Current
Customized Greatly Touring – Los Angeles, CA

  • Organized road tours, and appearances for artists tours managed by Roc Nation.
  • Assisted management team in planning itineraries, and contacting local vendors to acquire necessary tour items for tour destinations
  • Created and Executed marketing strategies to promote artists' image and identity.
  • Managed and collaborated with record distributors (PR, Record Distributors, Retailers, and Graphic Design Firms)
  • Analyzed client metrics (ticket sales and count), and strategized marketing initiatives  (local press, radio, venue cross promotions)
  • Responsible for creating email marketing campaigns to promote sales and increase brand awareness.
  • Worked daily to set up new vendor accounts, and invoice accounts related to the brand.
  • Effectively maintained artists budget during recording process, resulting in a 60% decrease in artists studio recording expenses.
Assistant to Artist Administration, 06/2013 to Current
Epic Records / PNCINTL – Los Angeles, CA

  • Fostered a highly communicative, collaborative team culture while maintaining budget constraint limits set for by Sony Music finance team.
  • Obtained purchase orders numbers needed to submit monthly reimbursement reports to A&R team and track reimbursement status.
  • Monitored and distributed per diem for artist, DJ, driver, and road manager during pre album marketing tours.
  • Clarified elements necessary to seek support from and invoice sponsors from Puma athletics, Viacom networks, foot action, and a variety of seasonal partnerships while documenting each individual financial organization.
  • Worked with artists public relations team while developing plans to promote artist image and identity.
  • Utilized Microsoft excel proficiency to input weekly expenses necessary to contribute to monthly balance sheet creation.
Education
High School Diploma: 2010
El Camino Real High School - Woodland Hills, CA
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