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Skillful Author resume

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Summary
Human Resources Assistant with nine-year background in employee management, hiring, training, payroll, and benefits. Highly detail-oriented and organized.
Skills
  • Hiring and retention
  • Training and development
  • Recruiting
  • Compensation/payroll
  • Employee relations
  • Personnel records maintenance
  • OSHA inspections
  • Exceptional interpersonal skills
  • Staff training and development
  • New employee orientations
  • Microsoft Office Suite expert
  • HR policies and procedures expertise
  ​
Experience
Human Resources Assistant Jun 2015 to Current
 Advanced Pain Management － Kenosha, WI
  • Recruited and interviewed applicants
  • Advised managers on organizational policy matters and recommend needed changes
  • Conducted new employee orientation to foster positive attitude toward organizational objectives
  • Identified staff vacancies and recruited, interviewed and selected applicants
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
Author Apr 2013 to Current
 Self Published Author － Kenosha, WI
Self-published two eighty thousand word best selling books
Proofread and reviewed all print and electronic content for correct grammar and adherence to house style
Updated website content including contact information, articles, and services
Implemented SEO strategy
Closely monitored press and wrote responses to significant developments
Participated in all stages of manuscript preparation and book production
Human Resources Liasion Sep 2008 to Sep 2014
 Dental Associates － Kenosha, WI
Conducted telephone and onsite exit interviews for all employees
Explained human resources policies and procedures to all employees
Answered employee questions during the entrance and exit interview processes
Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths
Selected and interviewed candidates for all available positions
Created job descriptions to attract a targeted talent pool within the market wage range
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits
Managed over sixty personnel files according to policy and federal and state law and regulations
Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals
Education and Training
Human Resources University of Nevada, Reno － Reno, NV

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Job-winning Author resume

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Professional Summary
Dynamic business leader, entrepreneur and marketing executive with a proven track record in developing high performance teams and exceeding company goals. My current passions: Cloud, technologies of the 4th Industrial Revolution and the Future of Work.
Skills
  • Business development
  • Customer marketing
  • CRM & Marketing automation
  • Enterprise software
  • Marketing strategy
  • Event management & engagement
  • Demand generation
  • Evangelism
Work History
Executive Director Feb 2015 - Sep 2017
The Foundry Redwood City, CA

 The Foundry is a 40,000 square foot state-of-the-art sports facility located in the Silicon Valley serving over 1000 athletes annually:

  • Set the vision and led a team committed to developing youth leaders through sports. 
  • Developed and executed year-round programs for competitive club volleyball. Managed relationships with partners for other sports including futsal, basketball and beach volleyball.
  • Directed and operated over 25 competitive girls club & travel teams with over 300 athletes. Responsible for global communications, code of conduct, client satisfaction.
  • Recruited, hired, aligned and managed on average over 30 coaches and trainers per year.
  • Responsible for marketing, generating revenue and maintaining margins to manage day-to-operations and business growth.
  • Since joining the Foundry, increased club revenue by 20%, increased non-club programs revenue by 400%. 
Consultant Jan 2018 - Current
Various Companies San Francisco Bay Area, California

Provide consulting and advisory services to a variety of technology clients on areas including brand, content, growth, product marketing, customer programs, events, fundraising and marketing communications. Assignments are often long term.
CEO & Founder Jun 2011 - Jan 2015
Eventley, Inc. Menlo Park, CA

Eventley is an integrated event management and engagement platform for business marketers. With our application, companies of all sizes can manage the entire lifecycle of all their events, build ongoing engagement with their customer attendees and drive event ROI. As the CEO & Founder, responsible for all facets of the business including:

  • Driving the company vision, culture and market positioning.
  • Leading strategic business development, defining marketing and sales processes and closing sales with customers.
  • Listening to customers and conducting market research to drive the product roadmap.
  • Recruiting, hiring, training and on-boarding key employees.
  • Networking and communicating with investors, key strategic partners and board members.
  • Working with teams to deliver customer success.
Vice President, Dreamforce & Customer Marketing Programs Apr 2005 - May 2011
Salesforce.com San Francisco, CA

Over a six year period, managed high performance teams and responsible for a variety of customer marketing programs at one of the fastest growing software companies. Responsibilities included:

  • Building and growing the customer reference program and success stories.
  • Managing strategic and regional customer and prospect events including Cloudforce Tours.
  • Developing user groups and community programs.
  • As Vice President, Dreamforce, responsible for developing the vision and driving alignment internally and externally for Salesforce.com's annual user conference. Led Dreamforce marketing scrum team and conference steering committee.
  • Grew Dreamforce over 35% year over year for five consecutive years; helped establish Dreamforce as one of the largest industry events of the year.
  • Drove the vision and development for the creation of the Dreamforce App.
Author Jul 2004 - Jan 2005
Salesforce.com for Dummies Arlington, MA
 Wrote the best-selling guide on Salesforce. Achieved the rank of the #1 best-selling computer/Internet book on Amazon.com in 2005 and held that position for months.
Vice President, CRM Solutions May 2003 - Jun 2004
Theikos Waltham, MA
 In charge of consulting and delivering customer success on CRM projects for Theikos, a leading regional salesforce.com solutions partner. Sold and managed dozens of salesforce.com implementations. Helped grow the practice by over 100% year over year in bookings and customers.
Vice President, Marketing Jun 1999 - Apr 2003
Gomez, Inc. Waltham, MA

Over a four year period, held various executive roles for a leading internet decision-support company.

  • As Vice President, Sales & Marketing for Gomez.com, responsible for the B-2-C business line of Gomez. Pioneered an innovative solution for pay for performance marketing (PFP). Negotiated and assembled the largest collection of PFP financial services offers at the time. Hired, led and managed a team of sales, customer service and business development professionals to market, sell, support and syndicate our consumer Web site.
  • As Vice President, Marketing for Gomez Inc., led the marketing effort to re-position Gomez from a ratings site and advisory services firm to the leading provider of internet performance management. Responsible for market growth development plan delivering qualified pipeline with Fortune 1000 CIOs.
Education
Bachelor of Arts: Politics Princeton University Princeton, NJ
Activities & Organizations: Men's Volleyball Team, Student Government, U-Council, Debate, University Cottage Club

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Experienced Author resume

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Profile
  • Passionate and versatile reporter with 20 years of experience in Greater Boston 
  • Delivers lively, informative articles and feature stories on deadline
  • Effective communicator and teacher
Key Skills
  • Excellent interviewing skills 
  • Award-winning writing skills
Experience
Author
November 2018 to Current Brown Paper Press － Arlington, MA

Publishing a memoir: Trove: A Woman's Search for Truth and Buried Treasure on 9-19-19.
Media Writer
September 1998 to Current SandraAMiller.com － Arlington, MA
  • Contributes feature articles and essays to print and digital publications including: The Washington Post, Spirituality & Health, Modern Bride, Glamour, FamilyFun, Christian Science Monitor, Hartford Courant, Brew, Providence Journal, Toastmaster, National Public Radio. 
  • Monthly blogger for Mom.me
  • Maintains personal website and blog: SandraAMiller.com
  • Has written scripts for Sesame Street English, New York, NY.
  • Wrote family-friendly text-message treasure hunt for Museum of Fine Arts, Boston, MA.
Adjunct Faculty
September 2011 to Current University of Massachusetts － Lowell, MA

Teaches journalism, creative writing, and creative nonfiction to undergraduates. Consistently receives excellent evaluations from students. 
Contributing Writer
March 2007 to October 2009 Metrowest Magazine － Newton, MA

Wrote up to three monthly features, including six cover stories, about prominent figures in the arts and sciences. Also contributed home and lifestyle features, Q&As, and product reviews.
Script Writer
January 2007 to March 2009 800 lb Productions － Newton, MA Wrote comedy scripts for the radio comic strip, 11 Central Ave., that aired for three years on National Public Radio. Co-wrote scripts that won Gracie Award from the American Women in Radio and Television.
English Instructor
July 1995 to August 1998 New England School of English － Cambridge, MA

Taught reading, writing, and conversation classes to international students. Created lessons and activities to supplement required textbooks used in ten-level curriculum.
International English Teacher
March 1991 to June 1993 International School of Luxembourg － Luxembourg District, Distrikt Luxemburg Taught ELL classes to elementary students. Taught English to junior high and high school students.
Lecturer
September 1988 to May 1990 J. F. Oberlin University － Tokyo, Japan
Taught writing and literature to Japanese students majoring in English. Assisted a senior staff member in coordinating the literature program. Co-authored the pilot edition of the program's reading textbook.
Associate Literary Agent
January 1987 to August 1988 Sherry Robb Literary Properties － Los Angeles, CA Acquired, edited, and sold fiction and nonfiction manuscripts to New York publishing houses. Promoted literary and commercial authors.
Associate Editor
May 1986 to December 1987 New American Library － New York, NY
 Acquired and edited contemporary women's fiction and nonfiction manuscripts for publication.
Boston Globe Correspondent
April 2007 to Current The Boston Globe － Boston, MA

Writes essays, articles, and feature stories, including centerpiece and cover stories, for the Sunday Magazine, Travel and regional sections.
Education and Training
Master of Arts : Creative Writing Vermont College of Fine Arts － Montpelier, VT, United States
Bachelor of Arts : English/Writing Drew University － Madison, NJ, United States
Online courses in social media marketing and WordPress when needed.
Activities and Honors
  • Winner, Glamour Magazine's Reel Moments Essay Contest, 2005
  • Winner, script for Gracie Allen Award for Women in Radio and Televison, 2007.
  • Alumni Class Secretary, Drew University
  • Guest speaker on writing-related topics at various colleges and high schools in Massachusetts
  • Board of Directors, Arlington Center for the Arts
  • Member ARCs, refugee support organization


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