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Senior level leader in global direct and reseller sales and sales enablement, national program management, and sales operations with a proven track record for executing sales performance & profit through targeted sales and sales enablement programs strategically aligned with organizational goals and driving an energetic and collaborative team culture.
2012 Ricoh Americas Global MDS Foundations Awareness Team Member
2011 Ricoh Americas Global MDS Foundations Awareness Team Member
2009 Chairman's Sales Club Winner
2009 National Sales Achievement Award
2005 American IKON National Sales Team Competition Winner
2005 Prestige Sales Club Winner
2004 Amazing Race National Sales Team Competition Winner
2003 Prestige Sales Club Winner
2000 Master's Club Sales Achievement
CompTIA - CTT+ Certification, CDIA+ Certification, STRATA Sales Certification, and IT for Sales Certification
ConnectWise University "Managed IT Services SELL Administrator Degree" and "IT Services Sales Manager Degree"
Datto - Advanced BCDR Sales Tactics Programs: "Going Up Market" and "Identifying More Opportunities"
ATD - Association of Talent Development Member
"Telling Ain't Training" effective sales training & enablement workshops
Communispond “Executive Presentation Skills Workshop & “Effective Sales Skills” Workshops
Karrass Negotiating Program I & II
Dale Carnegie Course Graduate
Franklin Covey Courses - Time Quest, FOCUS, What Matters Most
Tom Hopkins International Boot Camp Sales & Leadership Training Program
Challenger Sales Training
FOCUS / SPIN Selling Training
5 Levels of Leadership Workshop & 5 Disfunctions of a Team Workshop
Crucial Conversations Workshop
The Supervisor / Rental Sales Agent complete all of the duties of a Rental Sales Agent and as such will complete rental and return transactions. Integral to this role is the sale of programs and services to customers and prospective customers at the counter, following established procedures and sales techniques.
Esential duties and responsibilities:
Completes rental transactions and agreements for customers following established guidelines and procedures.
Obtains required authorisations, signatures, imprints, addendum, confirmation numbers, and perform Preferred / Fastbreak, VIP, or other special services as assigned.
Completes qualification procedures prior to renting vehicles.
Maintained up-to-date knowledge of policies and procedures.Cross-trained to provide more flexibility in customer service.Accurately deal games in a proficient and timely manner.Responsible for buy-ins and color-ups for patrons while guaranteeing high level of customer service.
Provide superior customer service.
Conduct new hire and employee training as needed.
Compose training material along with new quality guidelines.
Monitor, coach and develop customer service agents.
Assist with new Trainee coaching and development.
Train new hires in class on sales techniques.
Run costumers credit in order to approve financing.
Ended third place for individual sales for the month of July and August 2015.
On the job extensive training.
Rocket Vision (08/2011 to 06/2013)
National Broadcast Journalism Competition Seattle, Wa (04/2012).
Worked alongside Texas State Senator John Cornyn and district personnel organizing a 9/11 memorial event in September 2012.
Bilingual - English and Spanish (Verbal and Written)
Great Customer Service
Reliable Team Worker
Stong Inter Communication Skills
Experienced professional successful in business: A leader who understands the sales process and the value of strong customer/vendor relationships. Keen observer combining knowledge of markets and analytical strengths to identify and capitalize on market opportunities which promote growth, build rapport, and serve business objectives.
Start Up Company: Wholesale Manufacturer of Leather Goods; Serving the Retail Dealer Market
Serving the retail dealer market in Texas and Oklahoma, representing Reinsman's exclusive line of equestrian products.
Territory Manager of multiple state region for leading vet supply distributor serving the equine veterinary market.
Strategy and Consolidation
Customer-oriented Sales Representative with 17 years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections, persuasively introducing products and implementing pricing strategies.
I have 12 years experience as ticket agent and hold an Associate degree in travel and tourism. Planned the openings of cruise ships and casinos. Organized and planned church events for 14 years, self-motivated. Have a great passion for the travel industry!
Received many above and beyond letters from our passengers regarding professionalism and customer service. I was chosen as employee of the month at both Wilson Air Center and Premier Cruise Lines. As a Senior I was chosen Homecoming Queen and Most Friendliest.