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Professional Summary
Motivated entry-level customer service specialist with experience in a fast-paced, team-based environment and excels at uncovering customer needs, finding solutions and handling objections.
Skills

MS Office proficient

Fluent in Spanish


Fluent in Portuguese
Languages

Fluent in Spanish

Fluent in Portuguese

Work History
Sports Instructor 06/2015 to 08/2016
Kutsher's Sports Academy Great Barrington, Massachusetts
  • Taught a range of sport-specific skills in a clear, safe manner.
  • Built strong rapport with campers and peers before, during and after coaching seasons.
  • Exhibited sound judgment while executing coaching responsibilities and functions.
  • Organized small groups of children while transitioning to and from outdoor play.
  • Maintained daily records of children's individual activities, behaviors, meals and naps.
  • Engaged with children individually to meet their emotional and physical needs.
  • Promoted good behavior by using the positive reinforcement method.
  • Communicated regularly with parents about daily activities and behaviors.
  • Maintained a child-friendly environment by allowing frequent access to outdoor activities.
Accounting Assistant Consulate General of the Dominican Republic Miami, Florida
  • Answered and quickly redirected phone calls to designated departments.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
Bagger 06/2015 to 08/2016
Publix Weston, Florida
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Bagged sold merchandise per customer's request.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • problems in a timely manner.
  • Developed knowledge about products and sales items to answer shoppers' questions.
Sales Associates 08/2016 to 12/2017
Finish Line Sunrise, Florida
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
Administrative Assistant/Inside sales 01/2018 to Current
Total Electrical Solutions Corporation Miami, FL
  • Opened and properly distributed incoming mail.
  • Compiled company information and related material and distributed it to candidates.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Researched and customized service proposals for clients.
  • Maintained and organized a customer database of over 600 clients nationwide.
Education
High School Diploma: 2016 Cypress Bay High School - Weston, Florida
Associate Degree: Sports Management Current Broward College - Davie, Florida Sports Management
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Professional Summary
Sales Associate / Manager with 4+ years in retail sales and customer service. Passionate leader who develops highly motivated teams through mentoring and superior communication. Hard worker passionate about sales and customer service. Eager to join a dynamic team that rewards initiative and high quality service.
Skills
  • Trusted key holder
  • Exceptional communication skills
  • Creative problem solver
  • Strong client relations
  • Floor set design expertise
  • Proficient in cash management
  • Strategic sales knowledge
  • POS systems expert
  • Credit card processing
  • Training development aptitude
Work History
April 2015-Current Assistant Sports Coordinator | Trotter Family YMCA | Houston, TX
  • Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in basketball, soccer, football, and baseball.
  • Worked closely with the athletics director in scheduling interscholastic contests.
  • Supervised practices and contests, prioritizing safety at all times.
  • Developed positive relationships with parents, schools and the community.
  • Taught a range of sport-specific skills in a clear, safe manner.
  • Enforced safety guidelines for injury prevention.
  • Acted as supervisor to a range of highly qualified sports officials.
  • Recommended and ordered equipment, supplies and uniforms.
  • Carefully interviewed, selected, trained and supervised staff.
  • Articulated schedules on a weekly basis for deployment to staff.
February 2012-February 2015 Sales Associate / Cashier | The LEGO Store | Houston, TX
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Described product to customers and accurately explained details and care of merchandise.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Helped drive sales goals and achieve monthly quotas.
  • Operated a POS system to itemize and complete an average number of customer purchases.
Education
Associate of Arts: Houston Community College - Spring Branch Campus
Certifications
  • CPR certified through American Heart Association
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Summary

Ambitious Sales Executive with extensive sport management and coaching background who builds and maintains high performing strategic partnerships  to effectively support key business initiatives. Results-driven, reliable and collaborative team leader with a proven track record of meeting and exceeding aggressive revenue targets.

Highlights
  • Strategic contract negotiation
  • Licensing & sales
  • Acquisition and sales forecasting 
  • P&L Management
  • Strong alliances & partnerships
  • Sports consulting & coaching
  • Elite athlete
  • Sports marketing
Experience
March 2018
to
Current
Hospitality Specialist Goodyear, AZ Troon Golf Club of Estrella
  • Manage daily functions of golf course hospitality and member services to ensure high customer/member retention rates.
  • Assist with the implementation and execution of special events including PGA functions and fundraising events.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.


March 2011
to
December 2017
Vice President Content Sales & Licensing Woodland Hills, CA Image Entertainment / RLJ Entertainment
  • Manage and oversee all MVPD (VOD & EST) sales for one of the largest independent film and television content distribution companies.
  • Directly responsible for achieving multi-7 figure annual sales goals by leveraging strong, direct relations with multiple accounts, including Comcast, DirecTV, AT&T, Charter, Dish Network.
  • Support Acquisitions Team by providing accurate forecasts and release schedules. 
  • Work with producers and internal teams to identify and implement optimum release strategies. 
  • Collaborate with Marketing Team to determine release/windowing strategies and PR plans.
  • Hands-on management of a team of Sales Professionals to avail all titles in an effective way, and to secure maximum placement, promotion and ultimate revenue for each release. 
March 1999
to
February 2011
Executive Director International Sales Image Entertainment
February 1997
to
February 1999
Assistant Buyer Image Entertainment
August 2006
to
Current
Owner/Sports Consultant Los Angeles, CA West Sports
  • Consult with high school athletes to develop college identification and marketing strategy.
  • Assess athletic talent and provide customized training program: sport, conditioning, nutrition, mental
  • Deliver college recruitment training for student athletes, parents, high school and club coaches
  • Conduct youth sport coaches training for volleyball, softball and baseball travel team coaches​
January 1990
to
August 2006
Owner / Manager / Head Coach Calabasas, CA West Volleyball Club
  • Mentored, trained and educated elite high school student-athletes.
  • Managed,trained and led a staff of 10 coaches and 8 travel teams.
  • Coordinated practice schedules, tournaments and team travel.
  • Collaborated with college coaches to recruit and meet with prospective collegiate student-athletes to discuss future scholarship opportunities and goals. 
Education
California State University Northridge Northridge, CA, U.S.A.
Los Angeles Valley College Van Nuys, CA, U.S.A.
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Professional Summary

Goal-oriented professional with proven creative thinking, leadership and teamwork skills. Aiming to leverage my abilities to successfully fill the Basketball Coach or Physical Education role at your company. Frequently praised as adaptable by my peers and I can be relied upon to help your company achieve its goals. I am an energetic college student, with a talent for motivating participants with enthusiasm and encouragement. Extensive high school level athletics knowledge. Specializes in Basketball.

Skills
  • Strong interpersonal skills
  • Resolution-oriented
  • Positive outlook


  • Energetic and driven
  • People-oriented
  • Dependable
Work History
Sports Specialist, 11/2017 to Current
New York Edge Queens, NY
  • Conducts and coordinates monthly lessons plans for children
  • Reports to supervisor weekly
  • Monitors exercising safely and effectively Instructs the skills and techniques of various sports
  • Motivates and encourage students in order to get the best performance from them
  • Educated athletes, coaches and fellow officials about game rules and regulations.
  • Provides emotional support to students who lack confidence, are shy, or have less talent.
Children's Fitness Instructor, 07/2017 to 08/2017
City Parks FoundationQueens, NY
  • Supervising children from ages (6-11)
  • Reported to Director weekly on lesson plans, strategies, ideas and activities
  • Carried equipment to and fro parks daily
  • Provided individual and group mentoring for children
  • Stressed importance of education in exercise through lesson plans and various physical activities
  • Maintained the health of the children through physical education and mental strength-building.
Line Cook, 01/2017 to 07/2017
Buffalo Wild WingsValley Stream, NY
  • Dedicated to quality: inspect and test all food before it is served
  • In-depth knowledge of food processing and safety
  • Multitasking: Ability to handle multiple tickets
  • Able to adhere to the precise instructions of the head chef
  • Time management
  • Maintain a clean and safe station Ability to operate standard kitchen equipment.
Retail Sales Associate, 11/2016 to 12/2016
The Lodge Man ShopNew York, New York
  • Met incoming customers and provided immediate assistance
  • Listened to customer needs and preferences to provide accurate advice
  • Completed purchases with cash, credit and debit payment methods
  • Trained all new sales employees on effective techniques
  • Organized items in visually appealing manner
  • Created attractive displays.
Education
High School Diploma: May 2012
Martin Luther High School - Maspeth, NY
Associate of Science: Physical Education, 2020
Kingsborough Community College - Brooklyn, NY

Physical Education

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Professional Summary
Results oriented Marketing professional who excels building relationships and in revealing customer needs through solutions based approach. Diverse background in business development and account management including Music industry public relations campaigns, record label and artist relationship development, successful industry partnership management, digital marketing/social, media platforms, broadcast/print advertising, hospitality and catering management, media and sponsorship programs. Experienced in strategic marketing and brand development. Successful creation, presentation and implementation of sales, branding, advertising, public relations and non-profit initiatives. Skilled in project management and special events planning and execution. Proven track record in creation of professional proposals, estimates, press materials and creative elements including print, broadcast and digital media.
Skills
  • Artist/Client management Superior verbal and written communication skills
  • Campaign management Brand development and management
  • National account management Excellent interpersonal skills
  • Market trend analysis Creative and innovative
  • Special Event management Social media engagement
  • Business development Digital marketing
  • Audience building Corporate messaging
  • Strategic marketing Strategic thinker
  • Resource planning Key relationship management
Work History
Vice President May 2016 - Current
DittyTV - Memphis Studios, Inc Memphis, TN
  • Identity and source opportunities for 24 hour digital music television network including: talent for Concert Series/Interview segments, music/news content to air on network, partnerships with festivals and related organizations; develop relationships with record labels, publicists and industry contacts; manage Public Relations and relationships with partner media outlets ( music news publications, digital properties and blogs) and serve as primary contact; Facilitate all aspects of in-house Concert Series including solicit talent, coordinate day-of show event management, serve as liasion between talent's team (label, publicist, tour management; ,Coordinate with artist travel and provile fullfillment of talent production and hospitality/rider requests, Manage out of studo special events, daily involvement with Studio programming and production team, Serve as liasion for Studio owners regarding special requests.
Digital Sports Media Consultant Mar 2015 - Current
  • Varsity News Network - Memphis, Tennessee Develop client base of area high schools through presentation and demonstration of full service, integrated Digital Technology platform.
  • (website, mobile apps, social media).Maintain relationships with Athletic Directors, Sports Information Directors, Principals and other key staff with regular strategy meetings and product updates.Research and identify sponsorship opportunities with local and corporate businesses to develop sponsorship base of existing school accounts.Prospect new High School and sponsor partners through strategic planning, cold calls, trade shows and referrals.Help establish partnerships between High Schools and sponsors to create branding, awareness and fundraising opportunities.Manage pipelines/collections through sales forecasting, goal setting and performance reporting.
Loyalty Marketing Territory Manager
  • Advantex Marketing International - Memphis, Tennessee Identity and prospect regional sales opportunities for Loyalty Marketing program outsourced by Caesars Entertainment Total Rewards Program.Forecasted sales and growth opportunities in Memphis and Philadelphia markets.Assess and prioritize incoming retailer inquiries, conduct daily cold calls for new businesses.Managed pipeline of retailers and meet aggressive monthly performance goals.Conduct retailer specific due diligence and business assessments of accounts on Company\'s target list.Managed all aspects of marketing/promotions with client base including program coordination and technology training.
Residential Account Representative Jan 2013 - Nov 2013
ADT Security Services Memphis, Tennessee
  • Develop prospect database utilizing creative lead generating techniques.Presented unique value proposition to highlight features and benefits of products and services over competition to new and existing clients.Worked directly with management and production/installation to create solutions and for departmental issues leading to smaller percentage of cancelations.Trained and developed new sales representatives and served as liaison between management and new hires.
Advertising Account Executive Memphis Daily News Memphis, Tennessee
  • Researched and identified prospective print advertising customers in assigned verticals Medical and Logistics/Transportation.Maintained deadlines for space reservation and production.Developed advertising campaigns for clients including print, sponsorship and online marketing.Assisted in logistics for monthly seminars and special events.
Marketing/Exhibit Consultant
  • Skyline Exhibits Midsouth - Memphis, Tennessee Researched, identified and prospected new clients through sales calls, networking, leveraging existing customer base and trade show databases.Collaborated with design and project management team to develop solutions to meet client objectives and expectations for large installations, graphics and video capability.Processed orders while supervising design work, managing customer interface and adhering to timelines and budgets.Managed client's trade show needs including audio/visual rental, asset management, hospitality and show service forms while adhering to space and logistics guidelines.Recognized as "Rookie of the Year" for having the highest sales within entire International organization.
Education
Bachelor of Arts: Broadcast Communication/Political Science 1990
University of Alabama Tuscaloosa, Alabama
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Professional Summary
I am an extremely hard working individual, solely focused on making things better, I consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. I simply enjoy helping people and my goal is to maintain a strong relationship between staff and customers.
Skills
  • People-oriented
  • Detail-oriented
  • Cash handling and management
  • Retail merchandising experience
  • Positive and friendly
  • Excellent work ethic
  • Exceptional communication skills
  • MS Windows proficient


Work History
Group Leader Stone Oak Athletics - San Antonio, Texas 06/2012 - 12/2013
  • Promoted good behavior by using the positive reinforcement method.
  • Promoted language development skills through reading and storytelling.
  • Taught basic education principles while complying with IEP and ARD goals.
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Team Sports Associate Academy Sports + Outdoors - San Antonio, TX 06/2014 - 01/2015
  • Consistently provided professional, friendly and engaging service.
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
Sales Ambassador Orangetheory Fitness - San Antonio, TX 04/2015 - Current
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Politely assisted customers in person and via telephone.
Education
Bachelor of Science: Pre Engineering Houston Baptist University - Houston Texas 2019
Community Service

• Helper and guide at several VBS camps 2009, 2010, 2011, 2012

• Collection of clothing for African Children

• Operation Christmas Child 2010 and 2012

• Canned food drive 2009, 2010, 2011, 2012

• Canned food drives 2014-2015

​• Helper and group leader at Bethel Covenant Assembly of God VBS 2016, 2017

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Executive Profile

Performance driven Global Drug Developer with outstanding presentation, communication and cross-cultural team management skills. Responsible, high-energy, results- oriented leader with a conscientious attitude. Experienced and competent in basic science research principles, global clinical research strategy and execution from Phase 0-4, EU medical affairs leadership, global regulatory interaction (FDA & EMA), and global health economic and market access launch planning.

Skill Highlights
  • Extensive global oncology drug development knowledge
  • Seasoned global regulatory interaction
  • Medical affairs and drug launch (Xtandi) experience
  • Strong team leadership skills
  • Global project management
  • Experienced staff educator
  • Excellent organizational skills
  • Diverse Market/Industry insight
  • Accomplished medical writer
  • Savvy orator: http://library.mirrorsmed.org/cue/50/151
Languages

Bilingual English/Dutch; Proficient Spanish

Executive Experience
Innocrin Pharmaceuticals Durham, NC Chief Medical Officer Aug 2016 to Current
Janssen of Johnson & Johnson Los Angeles, CA Global Director Oncology Development Jan 2015 to Aug 2016
Astellas Pharma Global Development Leiden, Netherlands Global Director Medical Science Oncology Development Jun 2012 to Jan 2015
Astellas Pharma Ltd. UK Headquarters Chertsey, United Kingdom European Associate Director Medical Affairs Uro-Oncology Jul 2010 to Jun 2012
Astellas Pharma Global Development Leiderdorp, Netherlands Global Associate Medical Director Uro-Oncology Development Mar 2009 to Jul 2010
Education
Doctorate of Medicine, Medicine 2001 Mount Sinai/NYU School of Medicine - New York New York, NY, US

Doctorate of Medicine: Medicine Mount Sinai/NYU School of Medicine - New York, New York, USA Graduated top 10% of class. Performed surgical clinical research in wound healing and hepatobiliary disease; completed projects and published successfully.

Bachelor of Arts, Science 1997 Hunter College - New York New York, NY, US 1997 Bachelor of Arts in Science: Biology/ Organic Chemistry Hunter College - New York, NY, USA Double major in Biology and Organic Chemistry.
Education
Certificate, Industry Business Leadership 2013 INSEAD Business School Fontainebleau, France

INSEAD Business School Program enhanced my ability to manage with

competence and lead with purpose. It is a program that is awarded at

Astellas to high-performing functional senior employees who recently begun to formally manage people.

Certificate, Clinical Trial Statistics 2012 European Organization for Research and Treatment of Cancer (EORTC) Brussels, belgium

EORTC Clinical Trial Statistics Course improved my knowledge of statistical principles utilized for appropriate design and analysis of cancer clinical trials.

Astellas granted this course to me after my request to increase strategic

leadership skills in designing clinical development programs

Professional Experience
Clinical Leader Oncology Research & Development Apr 2016 to Aug 2016
Janssen of Johnson & Johnson Los Angeles, CA

Global clinical leader for the prostate cancer program (niraparib-PARPi)

Lead a team of 35. Work with VP to devise clinical development, companion diagnostic and regulatory strategy for the program. Lead clinical team to draft protocols, IND submissions, and biomarker IDE submissions. Lead operational team to devise global and execute study start-up strategies.

Global Director Oncology Research & Development Jan 2015 to Apr 2016
Janssen, of Johnson & Johnson Los Angeles, CA

Global medical lead for prostate cancer program (ARN-509/apa;utamide).

Devise the clinical development strategy for the program. Lead the core team in protocol development and study start-up for Phase 3 registration trials. Clinical lead representing the company at all global (FDA & EMA) regulatory interactions. Responsible for creating ARN-509/apalutamide life cycle development strategy and development program.

Global Director Medical Science Oncology Development Jun 2012 to Jan 2015
Astellas PAstellas Pharma Global Development Leiden, Netherlands

Serve as the medical lead for complex/large oncology projects and a

portfolio of smaller projects.


Accountable and responsible for the development and

implementation of global clinical development strategy for Phase 0-3a

oncology products (focus on enzalutamide); supervise contractors

(medical monitors) and mentors internal staff; authorized as a key

technical resource for oncology within project teams.


Spearhead a broad mix of external and internal independent work

including interactions with alliance partners in joint development

teams, regulatory authorities, and academic organizations

European Associate Director Medical Affairs Uro-Oncology Jun 2010 to Jun 2012
Astellas Pharma Ltd. UK Headquarters Chertsey

Chertsey, United Kingdom

Lead European headquarters medical affairs uro-oncology for 22 local EU affiliate country brand teams and Astellas Asia Directed KOL management; headed publication planning; monitored and was responsible for the EU medical affairs prostate cancer budgets; assessed all EU and local affiliate team Phase IIIb, IV clinical trial proposals and observational studies involving prostate cancer products (focus on Eligard); oversaw EU medical compliance as a ABPI/PMCPA/EFPIA officer.


Headed EU medical affairs liaising with Astellas global development prostate cancer products (focus on enzalutamide). Launched enzalutamide in Europe 2012; initiated the enzalutamide Life Cycle program; developed the enzalutamide medical communication and public relations strategy, and scientific messages; produced the sales educational materials; medically spearheaded the enzalutamide health economic and market access strategy; initiated and managed the enzalutamide EU Named Patient Program

Global Associate Medical Director Urology Feb 2009 to Jul 2010
Astellas Pharma Research & Development Leiderdorp

Leiderdorp, Netherlands Leiderdorp, Netherlands Developed clinical study protocols; identified key safety risks and mitigation strategies; prepared medical content for Investigator Brochures (IB), EMA and PMDA scientific advice Oversaw medical and safety review of ongoing subjects (directed CRO medical monitor); provided medical support for operational leads and study managers for study start-ups, protocol amendment and physician medical queries.

Senior Oncology Medical Manager Mar 2008 to Mar 2009
Excerpta Medica/ Elsevier Amsterdam

Managed editorial team responsible for Hematology/Oncology communication strategy, publication planning, and symposia presentations Directed and delegated work to outsourced medical writers Initiated and lead discussions on behalf of the team with project planning, senior leadership, and KoLs.

Freelance Oncology Medical Writer/Blogger and Journalist Dec 2006 to Feb 2008
Elsevier/ ONCOLOGY STAT Bridgewater, NJ

USA

Created weekly medical oncology blogs based on various personal experiences with surgical oncology patients; prepared and conducted internet televised interviews of expert oncologists; chose priority and summarized oncology journal articles for website upload monthly. http://newsbreaks.infotoday.com/NewsBreaks/Elsevier-Launches-Vertical- Portal-With-Ad-Revenue-Support-OncologySTAT-39677.asp

Research Fellowship (at Mayo Clinic) May 2003 to Jun 2006
National Institutes of Health (NIH) Bethesda, MD

Performed and completed both basic science and clinical science

research in hepatobiliary disease, apoptosis and transplantation.

Completed projects and published successfully.

Locum Tenens ADULT/PEDIATRIC Urgent Care Physician Dec 2002 to Jan 2008
Apple Valley Urgent Care Center Apple Valley Bethesda, MN MD

USA Served as a general staff physician (oversaw physician-assistant & nursing infrastructure). Provided care for geriatric, pediatric, urologic, general surgery, trauma, dermatologic, pain, and orthopedic patients. USA Performed and completed both basic science and clinical science research in hepatobiliary disease, apoptosis and transplantation. Completed projects and published successfully.

General Surgery Residency & Physician Scientist Program May 2001 to Jan 2008
Mayo Clinic Rochester, MN

General surgery residency and NIH NIDDK funded basic science

research 2003-2006.

Awards

Spot Recognition Award for excellence in Medical Affairs, Astellas

Pharma Ltd. (UK Headquarters), Staines, UK, 2010


Dr. Kaare K Nygaard Surgical Award for excellence in Basic Science

Research, Mayo Clinic, Rochester, MN, USA, 2006


Balfour Symposium Surgical Research Award for excellence in research

and research oral presentations, Mayo Clinic, Rochester, MN, 2005


Post Doctoral NIH NIDDK Research Training Grant Award:

T32NIDDK07198-26, National Institutes of Health, Bethesda, MD, 2003


Mayo Medical School Diversity Scholarship & Travel Award for

excellence in medical school clinical research, Mayo School of

Medicine, Rochester, MN, 2000


Golden Key Honor Society Award for excellence in grades while at

university (4.0 GPA), Hunter College, NY, NY, 1995


Louis & Rachel Rudin Foundation-Sigma Xi Research Fellowship Award

for excellence in college level basic science research, Hunter College, NY, NY, 1994

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Professional Summary
Community Services professional successful in developing, implementing and managing youth education and support programs. Strong yet flexible leadership style that is adaptable to the changing demands of community services agencies. Articulate and charismatic Community Services Supervisor successful at exceeding organizational goals. Strives to streamline processes to increase departmental efficiency and improve services.
Skills
  • Creative and innovative
  • Story development and brand management
  • Strong time management
  • Strategic thinker
  • Organized
  • Thought leadership content development
  • Natural leader
  • Detail-oriented
  • Audience outreach
  • New business development
  • Military Veteran
  • CPR certified
  • Effective team leader
  • Self-starter
  • Intakes and assessments
Certifications
CPR/ First Aid
Work History
Fitness Marketer and Coordinator 10/2017 to Current
The Spa at the Point Aventura, Miami, United States, FL
  • Developed safe and effective exercise programs for all members.
  • Consistently met daily class attendance goals.
  • Marketed a variety of group exercise classes, including boot camp and Punchfit.
  • Promoted fitness center programs such as the youth and adult swim team programs.
  • Cultivated positive relationships with participants by interacting with them during group fitness classes., Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
Fitness/ Sports Marketer 05/2017 to Current
Turnberry Isle Resort and Spa Miami, FL


  • Assessed individual progress and suggested appropriate changes.
  • Developed safe and effective exercise programs for all members.
  • Explained exercise modifications and contraindicated movements to participants with a history of injury.
  • Explained and demonstrated gym games and activities to party participants.
  • Promoted fitness center programs such as the youth and adult swim team programs.
  • Organized and started Mall Walk at the Aventura Mall.
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Identified value propositions and key messages for all of the company's marketing campaigns.
Community Events Marketer 11/2016 to 02/2017
South Lake Fitness Center Perth, Western Australia
  • Recruited new participants each month.
  • Cultivated positive relationships with participants by interacting with them during group fitness classes.
  • Promoted fitness center programs such as the youth and adult swim team programs.
  • Greeted all members in a professional and friendly manner.
  • Explained and demonstrated gym games and activities to party participants.
  • Tracked innovations in social media and worked with key functional groups to adopt emerging technology.
  • Evaluated monthly performance statistics and used data to inform future strategies.
Wellness Supervisor 10/2015 to 06/2016
Compass Group Perth, Australia
  • Cultivated positive relationships with participants by interacting with them during group fitness classes.
  • Promoted fitness center programs such as the youth and adult swim team programs.
  • Designed enjoyable and innovative customized training programs based upon fitness goals.
  • Scheduled and conducted fitness orientation appointments with new members.
Aviation Mechanic 11/2004 to 09/2008
United States Navy Seattle, United States
  • provided state of the art mechanical troubleshooting on military aircraft and equipment.Assisted with on sea replenishment that was essential to maintaining integrity of aircraft.
  • Managed and maintained ships armory which held all ammunition, missiles and bombs for aircraft carrier q worked and lived in the Persian gulf for months at a time on deployment.
  • Drafted military and nonmilitary correspondence.
  • Started a Soccer team while stationed on base.
Education
Bachelor of Arts: Communications, English/ Creative Writing 2014 Florida International University - Miami
Associate of Arts: 2012 Broward College - Miami, FL.
High School Diploma: 2002 Dr. Michael Krop Senior High - Miami, FL.
Affiliations
Member of VFW ( Veteran of Foreign Wars)
Interests
Reading, Meeting new people, Team sports, Bodybuilding, Traveling, Additional Information , Interests Reading, Meeting new people, Team sports, Traveling Trained at a UFC Seminar in Perth Australia with Professional fighters Ben Nguyen and Brian Ebersole Amateur Soccer player with Cockburn FC and Parkway (Perth, Australia)
Languages
English: Fluent Spanish
This resume is created in 7 minutes.
Professional Summary
Customer service professional with experience in retail. Well-versed in all areas of store operations. Passionate about exceeding customer expectations to building loyalty and retention. Highly service-minded and professional with customers and employees alike. 
Skills
  • Opening and closing procedures
  • Friendly and professional
  • Inventory & Stocking
  • Customer service oriented
  • Dependable & adaptable
  • Motivated team player
  • Accurate Money handling
  • Exceptional communicator
Work History
SENIOR COMMUNITY SERVICE PROGRAM/ADMINISTRATOR, 06/2014 to 05/2017
LEGACY LINK (SOCIAL SECURITY ADMINISTRATION) OAKWOOD, GEORGIA
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Obtained scanned records and uploaded them into the database.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Greeted customers and visitors in-person and via telephone calls.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
SPORTS OFFICIAL, 04/1988 to 04/2017
INDEPENDENT CONTRACTOR MACON, GEORGIA
  • Attended all practices, meetings and workouts on time.
  • Developed and maintained key relationships with local vendors.
  • Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
  • Effectively communicated with a diverse group of athletes, coaches and game officials.
  • Researched and updated all required materials needed for firm and partners.
  • Performed initial client assessment and analysis to begin research process.
Education
MASTER OF DIVINITY & RELIGIOUS EDUCATION: 1984
THE SOUTHERN BAPTIST THEOLOGICAL SEMINARY - LOUISVILLE, KENTUCKY
BACHELOR OF BUSINESS ADMINISTRATION: 1974
UNIVERSITY OF GEORGIA - ATHENS, GEORGIA
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Education and Training
2020
A. T. Still University - Kirksville College of Osteopathic Medicine Kirksville, MO Doctor of Osteopathic Medicine
  • Still Scholar
  • Student Osteopathic Surgical Association - member
  • American College of Osteopathic Family Physicians - member
  • Wilderness Medical Society - member
2016
Missouri State University Springfield, Missouri Bachelor of Science: Cell and Molecular Biology
  • Phi Eta Sigma Honor Society
  • Cell and Molecular Biology Society
  • Colleges Against Cancer
  • Human Anatomy Lab Assistant 
2012
Kickapoo High School Springfield, Missouri High School Diploma
  • 31 ACT Composite Score
  • 4.9 GPA
  • Top 5% of Class
  • Varsity Baseball
  • Math Seal of Excellence
Professional and Clinical Experience
08/2014 - 05/2016
Missouri State High School Activities Association Baseball Umpire
06/2014 - 08/2014
Ozarks Community Hospital-Clinic Nixa, Missouri Shadow

Shadowing with a Doctor of Osteopathic Medicine, Graduate of A. T. Still University

11/2012 - 05/2016
Ky3 Inc. Springfield, Missouri Freelance Sports Writer and Photographer
11/2012 - 12/2014
Mercy Hospital Springfield, Missouri Pharmacy Technician
Scholarships and Awards
  • Board of Governors Scholarship, Missouri State University
  • Bright Flight, Missouri Department of Higher Education
  • Dean's List, College of Health and Human Sciences (Fall 2012, Fall 2013, Fall 2014)
  • Smith Glynn Callaway Medical Scholarship
  • Biomedical Science Department Founders Scholarship
Community Service

Relay for Life of MSU All-Collegiate (2013-2015)

  • Accounting Chair (2013-2014)
  • Sponsorship Chair (2014-2015)

Making Strides Against Breast Cancer volunteer (2012-2015)

Ozarks Technical Community College Math Tutor (2012-2016)

Certifications and Licenses
  • Advanced Cardiac Life Support - 2018
  • Advanced Wilderness Life Support - 2018
  • Advanced Disaster Life Support - 2017
  • Basic Disaster Life Support - 2017
  • Basic Life Support for HealthCare Providers - 2016, 2018
  • Missouri Board of Pharmacy, Pharmacy Technician License - 2012
  • Missouri State High School Activities Association, Baseball Umpire Certification - 2014
Skill Highlights
  • Knowledge of hospital pharmacy procedures
  • Communication
  • Decision-making under pressure
  • Excellent listener
  • Empathetic and courteous
  • Collaborative
  • Inquisitive
  • High ethical standards
  • Level-headed
  • Practice-based learning
  • Business-minded professional
This resume is created in 7 minutes.
Experience
05/2011 to 08/2014
Sports Director Bexley Recreation and Parks Department Bexley, Ohio
  • I was responsible for keeping kids (Ages 6-12) active in various sporting events.
  • Also, I was responsible for tending to injuries that resulted from the activities.
  • Working at the camp taught me how to work with children, while also creating an entertaining environment.
  • Being a director taught me how to properly manage other employees, think fast on my feet, and presented myself with daily new challenges.
  • I believe my work at the camp will help me immensely with future job prospects.
02/2010 to 08/2013
Waiter Columbus Country Club Bexley, Ohio
  • My main responsibilities at the club was being a part of the wait staff.
  • Working there kept me thinking fast, as there was.
  • numerous events that would take place everyday including weddings, prom, and other special events open to the.
  • members.
  • I learned how to deal with a stressful work environment and really understand the value of teamwork.
  • Disassembly Line.
11/2009 to 06/2010
Novotech Recycling Columbus, Ohio
  • At Novotech my main duties were to disassemble broken computers and sort out certain components that could be.
  • recycled.
  • Novotech taught me the value of hard work, as it was physically challenging and mentally exhausting.
This resume is created in 7 minutes.
Professional Summary

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Excellent trainer, problem solver and program leader.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Excellent trainer, problem solver and program leader.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Exceptional leader talented at motivation, implementation

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Exceptional leader talented at motivation, implementation, and problem solving. Technically-savvy with outstanding relationship building, training, and presentation skills.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Exceptional leader talented at recruitment, implementation, and problem solving. Technically-savvy with outstanding relationship building, training, and presenting. Skilled with in-depth knowledge of college athletic program regulations and operations. Consistently motivates and inspires players to bring their best to every game.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. In-depth knowledge of college athletic program regulations and operations. Exceptional leader talented at problem solving, implementation, and recruitment. Technically-savvy with outstanding relationship building, training, and presentation skills. Consistently motivates and inspires players to bring their best to every game.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Exceptional leader talented at motivation, implementation, and problem solving. Technically-savvy with outstanding relationship building, training, and presentation skills.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. Exceptional leader talented at motivation, implementation, and problem solving. Technically-savvy with outstanding relationship building, training, and presentation skills.

Versatile Assistant Coach bringing 2 years of Division III Lacrosse coaching experience. In-depth knowledge of college athletic program regulations and operations. Exceptional leader talented at problem solving, implementation, and recruitment. Technically-savvy with outstanding relationship building, training, and presentation skills. Consistently motivates and inspires players to bring their best to every game.

skills
  • Lacrosse coach
  • Performance improvements
  • Inventory control
  • Reporting
  • Special events planning
  • Self-motivated
  • Process implementation
  • Team building
  • Recruitment
  • Training drills
  • Extensive sports knowledge
  • Motivational techniques
  • Team leadership
  • Effective problem solver
  • Lacrosse coach
  • Performance improvements
  • Inventory control
  • Special events planning
  • Self-motivated
  • Process implementation
  • Team building
  • Recruitment
  • Extensive sports knowledge
  • Motivational techniques
  • Team leadership
  • Effective problem solver
  • Lacrosse coach
  • Performance improvements
  • Effective problem solver
  • Inventory control
  • Team building
  • Self-motivated
  • Special events planning
  • Process implementation
  • Motivational techniques
  • Team leadership
  • Extensive sports knowledge
  • Recruitment
  • Lacrosse coach
  • Performance improvements
  • Effective problem solver
  • Inventory control
  • Team building
  • Self-motivated
  • Special events planning
  • Process implementation
  • Motivational techniques
  • Team leadership
  • Extensive sports knowledge
  • Recruitment
  • Lacrosse coach
  • Performance improvements
  • Inventory control
  • Reporting
  • Special events planning
  • Team building
  • Recruitment
  • Training drills
  • Extensive sports knowledge
  • Motivational techniques
  • Lacrosse coach
  • Performance improvements
  • Inventory control
  • Special events planning
  • Self-motivated
  • Process implementation
  • Team building
  • Recruitment
  • Extensive sports knowledge
  • Motivational techniques
  • Team leadership
  • Effective problem solver
  • Lacrosse coach
  • Performance improvements
  • Inventory control
  • Special events planning
  • Self-motivated
  • Process implementation
  • Team building
  • Recruitment
  • Extensive sports knowledge
  • Motivational techniques
  • Team leadership
  • Effective problem solver
Work History
Graduate Assisant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Inventory management

o Managed sales - daily logs, deposits
o Develop strategy for play










Graduate Assisant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Inventory management

o Managed sales - daily logs, deposits
o Develop strategy for play

Graduate Assistant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Inventory management

o Managed sales - daily logs, deposits
o Develop strategy for play

Graduate Assistant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Inventory management

o Managed sales - daily logs, deposits
o Develop strategy for play

o Assisted in game day set up and take down

o Oversaw student workers during events

Graduate Assistant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Assisted in game day set up and take down
o Oversaw student workers during events

o Maintained, groomed, and swept turf field

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Inventory management

o Managed sales - daily logs, deposits
o Develop strategy for play

Graduate Assistant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Assisted in game day set up and take down
o Oversaw student workers during events

o Inventory management

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Managed sales - daily logs, deposits
o Develop strategy for play

Graduate Assisant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families

o Marketing, organization, and coordination of biannual camps
o Individual and Team Motivation
o Culture development

o Time Management of players

o Inventory management

o Managed sales - daily logs, deposits
o Develop strategy for play

Graduate Assisant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Marketing, organization, and coordination of biannual camps

o Individual and Team Motivation

o Culture development
o Time Management of players
o Inventory management

o Managed sales - daily logs, deposits

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market the school to prospects and their families
o Develop strategy for play

Graduate Assisant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA

o Offensive coach

o Effective communication with other coordinators and head coach for overall vision of team

o Talent assessment and development

o Marketing, organization, and coordination of biannual camps

o Individual and Team Motivation

o Culture development
o Time Management of players
o Inventory management

o Managed sales - daily logs, deposits

o Recruit potential prospects - cultivate and maintain relationships throughout process
o Market school to prospects and their families
o Develop strategy for play

Graduate Assisant Men's Lacrosse Coach Jun 2016 - Current
Lynchburg College Lynchburg, VA
  • Offensive coach
  • Effective communication with other coordinators and head coach for overall vision of team
  • Talent assessment and development
  • Marketing, organization, and coordination of biannual camps
  • Individual and Team Motivation
  • Culture development
  • Time Management of players
  • Inventory management
  • Managed sales - daily logs, deposits
  • Recruit potential prospects - cultivate and maintain relationships throughout process
  • Market school to prospects and their families
  • Develop strategy for play
Sports Information Intern Aug 2015 - May 2016
Lynchburg College Lynchburg, VA
  • Game Day operations -  setting up and taking down events
  • Supervision of student workers during event
  • Ensure a positive work environment
  • Post-game write ups
  • Running scoreboard for various events
  • Sales for conference tournaments
Sports Information Intern Aug 2015 - May 2016
Lynchburg College Lynchburg, VA

o Game Day operations -  setting up and taking down events
o Supervision of student workers during event
o Ensure a positive work environment
o Post-game write ups
o Running scoreboard for various events
o Sales for conference tournaments

Sports Information Intern Aug 2015 - May 2016
Lynchburg College Lynchburg, VA

o Game Day operations -  setting up and taking down events
o Supervision of student workers during event
o Ensure a positive work environment
o Post-game write ups
o Running scoreboard for various events
o Sales for conference tournaments

Sports Information Intern Aug 2015 - May 2016
Lynchburg College Lynchburg, VA


o Game Day operations of setting up and taking down events
o Supervision of student workers during event
o Ensure a positive environment
o Post-game write ups
o Running scoreboard for various events
o Sales for conference tournaments

Sports Information Intern Aug 2015 - May 2016
Lynchburg College Lynchburg, VA

o Game Day operations - setting up and taking down events
o Post-game write ups
o Running scoreboard for various events
o Sales for conference tournaments

Internship Jun 2015 - Aug 2015
Wilmington Blue Rocks Wilmington, DE

o Assisted in running game day activities
o Sold and ran in-game on field events

Internship Jun 2015 - Aug 2015
Wilmington Blue Rocks Wilmington, DE

o Assisted in running game day activities
o Ticket sales

Internship Jun 2015 - Aug 2015
Wilmington Blue Rocks Wilmington, DE
  • Assisted in running game day activities
  • Ticket sales
Heating Ventilation Air Conditioning Technician Jun 2014 - Aug 2014
K2B Enterprises Coatesville, PA

o Assisted in building industrial air-conditioning units
o Transported air-conditioning units

o Changed filters on industrial sized air-conditioning units

Heating Ventilation Air Conditioning Technician Jun 2014 - Aug 2014
K2B Enterprises Coatesville, PA
  • Assisted in building industrial air-conditioning units
  • Transported air-conditioning units
  • Changed filters on industrial sized air-conditioning units
Camp Counselor Jun 2013 - Aug 2013
Lionville Community YMCA Exton, PA
  • Spearheaded organizing games for kids ages 8-13 (10-15 kids per week)
  • New sport each week
  • Assisted in efficient drop off and pick up of campers
  • Served as a role model for campers wanting to learn
Camp Counselor Jun 2013 - Aug 2013
Lionville Community YMCA Exton, PA

o Spearheaded organizing games for kids ages 8-13 for a week (10-15 kids a week)
o New sport each week
o Assisted in efficient drop off and pick up of campers
o Served as a role model for campers wanting to learn

Camp Counselor Jun 2013 - Aug 2013
Lionville Community YMCA Exton, PA

o Spearheaded organizing games for kids ages 8-13 (10-15 kids per week)
o New sport each week
o Assisted in efficient drop off and pick up of campers
o Served as a role model for campers wanting to learn

Education
Bachelor of Arts: Sports Management 2016
Lynchburg College Lynchburg, VA
Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2016

Master of Arts: Educational Leadership in process
Lynchburg College
Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2016

Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2016

Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2015
  • All Conference Academic Team, Spring 2015
Master of Arts: Educational Leadership in process
Lynchburg College
Master of Arts: Educational Leadership in process
Lynchburg College Lynchburg, VA
Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2016

Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2016

Bachelor of Arts: Sports Management 2016
Lynchburg College
  • Dean's List, Spring, 2016

Master of Arts: Educational Leadership in process
Lynchburg College
Accomplishments

o Men's Lacrosse, Attack man (2013 – 2016)

o 3rd Team All-American (2015, 2016),

o Honorable Mention All-American (2014)

o All-ODAC First Team (2014, 2015, 2016),

o Conference tournament team (2014, 2016)
o All-State 2nd Team (2014), 1st team (2015, 2016)
o Single Season record holder for most points in a season at Lynchburg College (2014, 2015),

o Single season record holder for most assist in a season at Lynchburg College (2014, 2015),

o Single season record holder for most assist in a season ODAC Conference (2015),

o All Time assist leader for Lynchburg College (2016)

o Second in all time points at Lynchburg College.
o Conference Championships (2014, 2015)
o NCAA Appearances (2013 - Elite 8, 2014 – Sweet Sixteen, 2015 – NATIONAL CHAMPION Runner-Up , 2016- First Round)
o Team Captain (2016)