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Professional Summary
Strategic Marketing and Communications Consultant with a firm grasp of corporate messaging and branding. Possesses a strong work ethic, as well as exceptional writing, editing and research skills.
Skills
  • Media relations
  • Branding expert
  • Strategic management
  • Print media expertise
  • Community outreach
  • Strong written and verbal communication skills
  • Personable and friendly
  • Mac and PC proficient
  • Talented public speaker
  • Web content
Work History
Retail Sales Associate, 09/2016 to Current
T Mobile Columbia, SC
  • Provide billing support to customers to resolve billing issues for first bill explanation, sustaining valid charges, and providing account credits when necessary for billing errors.
  • Assist customers in ordering new service and adding or removing services to their orders.
  • Cross trained to assist with T Mobile telesales adding new lines of service, upgrading handsets, selling the additional accessories, and making plan changes.
  • Offer the best value for customer in terms of price, discounts and insuring products to maximum term.
  • Deliver excellent customer service to clients and prospective customers.

Customer Sales Representative, 11/2013 to 04/2016
JC Pennys Orangeburg
  • Maintained and gained product space and displays above the required planogram.
  • Established positive customer relationships and resolved all services professionally.
  • Product forecasting, order and utilizing P.O.S. for successful sales and marketing promotions.
  • Provided follow up as needed on customer inquiries to ensure resolution satisfies our customers and meets all internal expectations.
  • Developed and maintained relationships with customers.
  • Assumed leadership for major promotional efforts showcasing products and promotions. 

Staff Writer, 08/2011 to 05/2015
SC State University Orangeburg, SC
  • Attended editorial meetings and pitched story ideas.
  • Wrote, researched and transformed articles for a print and online version of the newspaper.
  • Gathered multimedia components such as photos and videos and conducted interviews for each story.
  • Uploaded articles, videos and photos to the website.
  • Developed and assigned ideas for news coverage, feature articles, and investigative pieces.

News Anchor, 08/2011 to 05/2015
SC State University Orangeburg, SC
  • Produced regular features and breaking news articles, focusing on business, government, health and crime.
  • Wrote, recorded, and edited stories for use on the air.
  • Worked with a co-producer to produce and operate the board for the weekly newscasts.
  • Worked diligently under strict deadlines.
  • Researched article topics and met and interviewed multiple sources to be included with news story.

Education
Bachelor of Arts: Communications/Journalism, 2014
South Carolina State University - Orangeburg, SC
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Skills
  • Excellent bilingual communication skills and fluency in English and Spanish
  • Videography
  • Producing
  • Social media


  • Production support
  • Film crew support
  • Skilled multi-tasker
  • Strong graphic and visual sense
  • Deadline-driven
Work History
Sales Associate 01/2011 to 09/2012
American Eagle Outfitters Boca Raton, Florida, United States
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
Staff Writer 05/2016 to 08/2016
Casa Comedy Mexico City, Mexico
  • Organized material and completed writing assignments according to set standards regarding order, clarity, conciseness, quality and style.
  • Produced comedy shows for special occasions and events. 
Digital Media Intern 06/2018 to 02/2019
Metro 1 Properties Miami, FL
  • Assisted in the production of digital media and videos promoting the company's listings. 
Freelance Production Assistant 10/2018 to Current
Think Visual Group LLC. Margate , FL
  • Stayed alert, active and ready to respond to any requests from the producers at any time using a variety of available resources.
  • Assisted director with planning and completing shots.
  • Assisted as a second shooter during certain shoots.
Media Specialist 02/2019 to Current
Heron Lakes Animal Hospital Coral Springs, FL
  • Captured video & photos for website & social media.
  • Managed social media content, increased follower engagement, social listening, trend analysis and by leveraging competitor research.
Education
Bachelor of Arts: Multimedia Studies 2017 Florida Atlantic University - Boca Raton
  • Film, Video & New Media
  • Member of Film Club
Accomplishments
  • Attended a masterclass in acting and directing given by Diego Luna.
  • Attended the Ambassadors Abroad leadership programs by Lead America in Australia, New Zealand, England, France and Italy.
This resume is created in 7 minutes.
Experience
Entertainment Reporter Current
Quartz New York, NY
  • Writes daily arts and entertainment stories for qz.com, ranging from quick news hits to cultural analysis to deeply reported features, reviews, and commentary
  • Acts as a de facto entertainment editor, working with culture editor to assign stories and helping other reporters source, frame, and package stories about film and TV
  • Reports from entertainment events, including the Television Critics Association press tour, Comic-Con, and film and TV screenings and panels
  • Produced and hosted Quartz's first Facebook Live series, "Joffrey's Place," a weekly Game of Thrones talk show
Editorial Fellow Jul 2014 - Mar 2015
Quartz New York, NY
  • Wrote daily entertainment stories for qz.com
  • Helped shape the newsroom's "Glass" obsession about the future of television
  • Also covered politics, technology, sports, and space, in addition to usual culture coverage
Social Media Intern Jun 2012 - Aug 2012
Princeton University Press Princeton, NJ
  • Created and managed Facebook pages for books published at the Princeton University Press
  • Interviewed authors and wrote blog posts about upcoming books, industry trends, and current events
  • Participated in both editorial and also publicity department pitch meetings
  • Learned HTML, SEO, and social media strategy
Staff Writer TVOvermind Baltimore, MD
  • Blogged way through college, writing television recaps, reviews, and analysis—mostly about the TV show Lost
Education
Master of Science: Journalism 2014
Columbia University New York, NY
  • Covered film, television, and music for arts reporting and criticism courses
  • Wrote magazine-length Master's project on the epidemic of undetected heart diseases in otherwise healthy young athletes
Bachelor of Arts: History 2013
Johns Hopkins University Baltimore, MD
  • Creative writing minor
  • Graduated with general and departmental honors
  • Studied abroad in Havana, Cuba, studying Cuban literature and US-Cuba political relations
  • Awarded Woodrow Wilson Undergraduate Research Fellowship
Skills
  • Certificate in Editing from the American Copy Editors Society
  • Wordpress
  • Microsoft Office
  • Google Suite
  • Basic video and audio recording and editing
  • Basic HTML
  • SEO techniques
  • Chartbeat, Parse.ly, Omniture
  • All social media (Facebook, Twitter, Instagram, etc.)
  • AP Style
  • Digital photography
  • Chartbuilder
  • A great taste in TV and film
This resume is created in 7 minutes.
Summary
New college graduate with a degree in Business Management/Finance. My goal is to combine my management & finance education with project management and cyber/information security auditing. Currently studying for PMP and SAFe Agile framework
College Experience
01/2016 to 05/2017
Public Relations Chair Active Minds New Orleans, LA
Responsible for managing/organizing the club's social networking presence on all social media sites (Facebook, Instagram, Twitter). Managed program status and communications with various campus media sources to promote club's sponsored programs. Collaborate with officers to design advertisements for its sponsored events.
09/2015 to 05/2016
Scholarship Committee Chair Alpha Delta Pi Sorority New Orleans, LA Organized structure to track and report progress of sorority's adherence to cumulative GPA guidelines. Headed and led all group study sessions. Mentored and tutored associates seeking academic help
09/2014 to 12/2016
Tulane University School Newspaper - Staff Writer Hullaballoo Newspaper New Orleans, LA
Newspaper staff writer for three years.
01/2014 to 05/2014
Social Committee Chair Alpha Delta Pi Sorority New Orleans, LA
Responsible for helping to organize and project manage March philanthropy event (Diamond Bowl). Coordinate and assist nearly 100 participants. 
09/2013 to 12/2013
Tulane University Broadcast Entertainment TUBE Tulane, LA Developed and delivered executive presentations covering event and trade show promotions. Collaborated with various media and production companies with satellite campus offices. 
Extra-Curricular Activities & Honors
Habitat for Humanity Volunteer (01/2015 - 05/2015)
Helped repainting houses in downtown Louisiana with fellow college students. Strong leadership opportunity (HOW??)
 
English Tutor (01/2015 - 04/2015)
Once a week tutor for a students who would like to become proficient in English. A great experience for building upon leadership skills. 
 
Debate Club at Tulane University (08/2013 - 12/2013)
Took part in our November debate with Loyola which consisted of about 50 members. Improved public speaking and negotiating ideas.
 
Tulane University - Academic Merit Scholar
Skills
  • Proficient with Excel, Word and Power Point
  • Strong communication skills
  • Team player
  • Financial analysis
  • Project Management Professional (PMP) Candidate
  • Extremely organized
  • Independent worker
  • Quick learner
Languages
Speak and write intermediate Spanish
Education and Training
May 2017
Bachelor of Science: Management Tulane University, A.B. Freeman School of Business New Orleans, LA