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Summary

I am a hardworking and outgoing individual. I'm a great team player with experience in assisting managing and marketing of a pizzeria and dental office with an extensive knowledge of customer service from my working experience at a amusement park. These jobs gave me responsibilities such as handling money, social medias, promotions, important paperwork, meeting and greeting customers, and looking over the business.

Skills
  • Energetic and organized
  • Collaborative team member
  • Quick learner
  • Microsoft Office, Excel, PowerPoint proficiency
  • Excellent analytical skills
  • Strategic planning
  • Advertising
  • Account management
Experience
Capri Pizza Beachwood, NJ Assistant Manager 11/2013 to Current
Manage and Monitor employees.
Handle the scheduling, money, and supplies.
Help with Social Media and Marketing
Rotem Dental Care Toms River, New Jersey Marketing Assistant 06/2018 to 06/2019
  • Modified ads to align with target demographics and increase click rates
  • Put together reports detailing campaign performance, customer engagement and engagement trends
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers
  • Managed complete database of all files, contacts and project materials
Sara and Sam Schoffer Holocaust Resource Center Galloway, NJ Intern 01/2019 to 05/2019
  • Prepared and edited reports, presentations and articles
  • Contributed to research data pool by collecting and organizing information from sources
  • Guided tours of the Holocaust Resource Center
  • Educated others on Holocaust and genocide studies
Casino Pier & Breakwater Beach Seaside Heights, NJ Games Attendant, Games Lead 05/2016 to 09/2016
Summer Job 
Worked and operated game stands on the seaside heights boardwalk.
Casino Pier & Breakwater Beach Seaside Heights, NJ Mascot Handler/Social Media Assistant 06/2014 to 08/2015 Assistant to Casino Piers Mascot "Slider". This included asking customers to take surveys, as well as taking photos and videos of people enjoying their time at casino pier and posting it on social media platforms.
Education
Bachelor of Arts: Business 2019 Stockton University, Galloway, NJ, United States

Final GPA of 3.72

  • Minor in Jewish Studies
High School Diploma 2015 Toms River East, Toms River, NJ, United States GPA: 4.47 ( Weighted out of 5)
Honors

Dean's List at Stockton University: Fall 2017, Spring 2018, Spring 2019

Dean's List at Ocean County College: Spring 2016, Fall 2016, Spring 2017

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Professional Summary
Trustworthy Vault Cashier who enjoys working in a customer-focused work environment. Offers strong knowledge of the Cash Operations department. Dependable and punctual with outstanding customer service. 10 years' experience in casino and customer service. Seeking to build on acquired professional skills in leadership position.
Skills
  • QuickBooks expert
  • Strong communication skills
  • Advanced bookkeeping skills
  • Team leadership
  • Self-motivated
  • Extremely organized
  • Quick learner
  • Creative problem solver
  • Proficient in cash management
  • Superior attention to detail
  • Accurate money handling
  • Multi-tasking ability
  • Friendly demeanor
  • Time management skills
Work History
Gulfstream Park Casino Vault Cashier | Hallendale | August 2014 - Current Under the direction of the Cage Operations Manager, the incumbent is responsible for controlling and accounting of transactions for the cage windows, main bank, and poker cage. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner.  

Dania Casio Cage Supervisor | Dania | September 2012 - August 2014 Under the direction of the Cash Operations Manager, I was responsible for the direct supervision of cashiering functions. Manages cage inventory to include main bank, front window and booth inventories.Deals directly with customer concerns/complaints as required within jurisdiction.Ensures all regulatory requirements are followed. Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.Promotes positive public/employee relations at all times.Maintains a clean, safe, hazard-free work environment within area of responsibility. Performs all other related and compatible duties as assigned. 

Seminole coconut creek casino Dual Rate Table Games | coconut creek | June 2011 - September 2012 Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift.

Seminole Casino Classic Dual Rate Table Games | Hollywood | November 2010 - June 2011 Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift.

Seminole Casino Classic Vault Cashier | Hollywood | December 2007 - November 2010  Responsible for servicing all cashiers and team member exchanges throughout the shift.Keeping cash drawer balanced and impressed.Completing Currency Transaction Reports, W2G tax forms and multiple transactions logs.Accurate record keeping in all aspects of duties and responsibilities. Process Chip Fills and Credits for the Gaming Tables Process Incoming and Outgoing Marker,Responsible for balancing and servicing all Self Service Equipment including replenishment of cassettes and coin hoppers Other duties as assigned.  
Family Dollar Store Manage | Miami | June 2005 - August 2007 store manager positions involve administrative and supervisory job duties. Primary responsibilities include setting employee schedules, delegating work, hiring and training new-workers, and ensuring customer satisfaction.
Education
High School Diploma North Miami Beach Senior High North Miami Beach, | 2005
Associate of Arts Business Administration Miami Dade College MIami, | 2007
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Skill Highlights
  • Federal Indian Law
  • Classroom Management
  • Guest Lecturer 
  • Legal research/writing
  • Community outreach 
  • Crisis counseling 
  • Program coordination
  • Staff training & development
Education
Master of Jurisprudence: Indian Law 2017 The University of Tulsa College of Law, Tulsa, OK
Bachelor of Arts: Native American Studies 2015 Humboldt State University, Arcata, CA
Certificate: Paralegal 2017 Bryant & Stratton College, New York, NY
Professional Experience
North Coast Rape Crisis Team Eureka, CA Advocate/Prevention Educator 11/2015 to Current
  • Collaborative program creation & implementation 
  • Class Lectures  
  • Public speaking
  • Interpersonal communication
  • Crisis intervention
  • Program & event scheduling
Cher-Ae-Heights Casino Trinidad, CA Table Games Dealer 07/2012 to 11/2015
  • Oversaw department gaming operations
  • Provided customer service
  • Interpersonal communication
  • Supported & assisted in capacity building for other Table Games Dealers
Cher-Ae-Heights Casino Trinidad, CA Deli Supervisor 08/2011 to 07/2012
  • Oversaw general workflow
  • Maintained staff paperwork and records.
  • Created department schedules
  • Monitored department productivity
  • Oversaw training of new staff
  • Developed & implemented department policy
Stanton's Restaurant Eureka, CA Supervisor 06/2007 to 03/2011
  • Organized & delegated day-to-day duties and responsibilities
  • Managed payroll documents
  • Purchased restaurant supplies & equipment
  • Coordinated the observation & evaluation of staff
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Professional Summary
To find a position that is both challenging and rewarding with opportunities for advancement in the future.
Skills
  • Intermediate Leadership Course
  • Advanced Leadership Course
  • ​Strong verbal communication
  • Conflict resolution
  • Team leadership
  • Staff development
  • Masonry
  • Self-motivated
  • Team liaison
  • Powerful negotiator
  • Risk management processes and analysis
Work History
11/2017 to Current
PEAK Driver UPS Customer Center Fairbanks, AK
  • Transported deliveries locally and over the road.
  • Safely loaded and unloaded deliveries according to size of load and content description.
  • Submitted all delivery documentation in a timely manner.
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Pushed and pulled dollies into place and cranked lever to raise and lower landing gear on semi-trailers.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Operated delivery vans in accordance with company safety policies and procedures.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.
  • Attended and participated in all driver safety meetings.
  • Inspected tires, lights, brakes and gas, oil and water levels.
07/2017 to 10/2017
Floor Hand Mercer Well Services Watford City, ND
  • Operation of heavy equipment to include loaders, tractors, other machinery.
  • Light maintenance on equipment/machinery.
  • Assist with Oil Rig operations.
  • 12-16 hour shifts.
03/2016 to 07/2017
Team Leader Mainscape Fairbanks, AK
  • Run a small team.
  • Repair and maintain Yards and flower beds.
  • Drive a company truck.
  • Operating a skid steer.
  • Snow removal in the winter.
11/2015 to 03/2016
Assistant Manager Holiday Station Store Fairbanks, AK
  • Assist the manager in daily tasks.
  • Oversee shifts and instruct employees.
  • Fill out and file paperwork.
  • Handle dissatisfied customers.
01/2015 to 04/2015
Dealer Kirby International Horizon City, TX
  • Dealer.
  • Sell Kirby products to customers.
  • Strong people skills.
  • Required determination and persistence.
09/2014 to 02/2015
Floor Hand Magna Energy Services Williston, ND
  • Operation of heavy equipment to include loaders, tractors, other machinery.
  • Light maintenance on equipment/machinery.
  • Assist with oil rig operations.
  • 12-16 hour shifts.
04/2014 to 08/2014
Laborer May's Concrete Grand Junction, CO
  • Operated equipment to include a bobcat skid steer.
  • Utilized hand and masonry tools.
  • Followed direction and required little supervision.
10/2011 to 09/2013
Crew Member Wendy's Grand Junction, CO
  • Started in Montrose, CO store in October 2011 then transferred to this location in Feb 2013.
  • Teamwork.
  • Strong communication.
  • Customer service.
04/2011 to 07/2011
Crew Member Arby's Montrose, CO
10/2010 to 04/2011
Dish Washer Red Barn Montrose, CO
  • Customer service.
  • Followed procedures.
  • Communication.
05/2008 to 12/2009
Dish Washer Butch's Café CO
  • Customer service.
  • Followed procedures.
  • Communication.
Education
Apr 2014

  • Trapper Creek Job Corps Darby, MT [Degree Obtained]
  • Certificate of Completion in Union Cement Masonry
Jan 2012
Diploma:
Montrose Vista Charter School - Montrose, CO
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Professional Summary
Games Dealer adept at accurately and efficiently collecting payment of bets. Thrives in fast paced environments.
Exceptional Table Dealer who is scrupulously fair and honest and brings in-depth knowledge of the rules of a wide variety of casino games.
Expertise in  blackjack,pagaw and  more.
Skills
  • Creative problem solver
  • Blackjack Training Certificate
  • Team player
  • Flexible
  • Hospitality experience
  • Dependable
  • Detail-oriented
  • Organized
Work History
Table Games Dealer, 06/2017 to Current
Gold Coast Hotel Las Vegas, NV
  • Explained house rules, such as game rules and betting limits, to patrons.
  • Exchanged paper currency for playing chips and coin money.
  • Inspected, shuffled and delivered the cards to guests in play at the gaming table.
  • Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
  • Verified currency and computed payable odds to pay winning bets.
  • Validated currency status and notified management.
  • Dealt various casino games  , blackjack  and more
porter, 05/2016 to 10/2016
SMS CLEANING SERVICES Las Vegas, MD


  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Increased workplace safety by promoting awareness and reporting potential hazards.
  • Ensured cleanliness in high-traffic areas, including hallways, lobby areas and reception.
  • Completed or assigned cleaning duties, including sweeping, mopping and window-cleaning.
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Inspected facility and grounds and picked up any trash.
  • Spot cleaned furniture and carpet.
Education
High School Diploma: 2009
Yekatit 12 high school - Addis Ababa, Addis Ababa, Ethiopia
Certificate: TAB LE GAMES, 2017
LET US MAKE DEAL - LAS VEGAS NV
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Summary
Exceptional and motivated Sacred Heart University sophomore with 3.31 GPA that is focused on a career in Accounting and Finance that is looking for an internship within the Big Four firms to help escalate my learning and couple my strong school experience with real life Accounting experience in the Accounting field that will allow me further growth and knowledge base in this field of work 
Skills
  • Strong Interpersonal skills
  • Organized and Reliable 
  • Experienced in Microsoft Applications 

  • Proven Leadership Skills
  • Solid Communication abilities
  • Proven Team Player
Education
Bachelor of Science, Accounting 2020 Sacred Heart University Fairfield, CT, United States
Finance 2020 Sacred Heart University Fairfield, CT, United States
Experience
Games Supervisor Jun 2014 to Aug 2017
Six Flags New England Agawam, MA
  • While from my entry level position, proven track record of reliability and strong communication skills lifted me into Park management after 2 summers
  • Excelled in a Supervisory Position that allowed me the luxury of managing 8-12 employees at any given point during the work day
  • Responsible for using my Team building skills to Train and audit the proper Park Management sales technique for the area I was managing
  • Used my strong Accounting and Technical skills to record sales data for my team
  • Applied my Accounting experience to Record Inventory transactions for my sales area
  • Utilizing my Microsoft Application experience, built and performed Audit Processes for my Team that ensured that all assets were safeguarded
  • Applied my Strong Interpersonal skills to Counsel and guide Guests to ensure they had a Strong Customer Experience
Market Research Intern of Admissions Apr 2017 to Dec 2017
Sacred Heart University Fairfield, CT
  • Researching and gathering facts and statistics for Graduate Programs
  • Assisting in auditing marketing automation i.e. Brochures, Fact sheets, Emails
  • Assisting in marketing campaigns for undergraduate and graduate programs
  • Reported to the Digital Marketing coordinator and director of marketing
Activities and Honors

Accounting Club 

Finance and Economics Club 

Marketing Club

Club Wrestling Team 

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Summary
With over 14 years Casino experience in a combination of Live Games and Security, I have gained a skillset specializing in Integrity Management. I ensure my own highest level of customer service toward our patronage as well as offering ongoing protection to our staff, facility and patrons alike on a daily basis. As a First Nations person I take our Vision and Mission statement very seriously and I uphold them to the best of my ability.
Skills
  • Client-focused
  • Operations management
  • Results-oriented
  • Quick learner
  • Computer proficient
  • Microsoft Office
  • Proficiency in Scheduling, Kronos,
  • File/records maintenance
Experience
Security Supervisor Jul 2018 to Current
Painted Hand Casino Yorkton, SK

Having been the succeful candiate for this position, I have increased my knowledge and proficiency in the different aspects of the job duties required. Working with team members autonomously has given me a better understanding of our department and also of the daily operations of our casino. Maintaining and reintroducing job duties for the safety of our patrons and staff has been a challenge but proves to be practical for providing a service and also ensuring we are in line with C.O.A.R.

  • Periodically reviewed the existing policies and procedures and made recommendations to improve security
  • Provided security team leadership and contributed to on-call duties
  • Managed security staff schedules for all shifts, minimizing overtime costs
  • Monitored property for any security issues
  • Trained new security officers on safety protocols and company standards
Security Officer Sep 2015 to Current
Painted Hand Casino Yorkton, SK As a Security Officer, I am responsible for the safety and integrity of our casino including its staff and patrons. As a trained First Responder for medical emergencies I am confident I have the skills to help people in need. I am an ambassador of our casino and our company on and off the job. I follow protocol, policies and procedures within our department and in our organization. The integrity of organization is a top priority for me in this position and I relay information to the proper people in order to offer the best gaming experience our patrons can get. In our department it is a must that we work as team or independently at any given time. I have developed a trust among my peers that we keep everyone best interest in mind. 
Live Games Dealer Jul 2004 to Aug 2015
Painted Hand Casino Yorkton, SK
In the 10 years I have successfully managed to learn all games offered within the Casino as a dealer. I was responsible for the delivery of cards, game management and table security while offering ongoing customer service. I was also an Acting Live Games Supervisor for 8 of those years and was responsible for the live games area as a whole in a very high paced atmosphere. I ensured staff were following protocol as well as receiving their proper rest periods throughout their shifts.
Education
Certificate, First Year Business 2016 Parkland College Main Campus Yorkton, SK, Canada
High School Diploma 1992 Punnichy High School Punnichy, SK, Canada
Certifications

Leadership Modules 1-5, 2018-2019

Manager on Duty training 2018

Handcuff Training 2018

OHS level 2 2016

First Aid/CPR B 2015

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Professional Summary
NPower IT trainee looking to obtain an internship or entry-level position that will assist in gaining more skills and working knowledge in the IT field.
Skills
  • CompTIA a+ Certification (In Progress)
  • Cabaple of resolving basic networking issues
  • IT Customer Service Skills
  • Project management
  • Superb communication skills
  • Foundation of Hardware: P.C.'s, Laptops, Mobile Devices and knowledge of MAC's
  • Foundations of Software: Mac/OS & Windows installation, VoIP, remote access, internal web applications, of anti-virus, anti-spyware, firewall and Network Security.
Work History
Slots Attendant, Current
Horseshoe Baltimore Baltimore, MD
  • Verbally greet guests and coworkers from arrival to the property through departure.
  • Upholds all regulatory gaming requirements.
  • Ensures accuracy in all responsibilities, including cash handling, procedural requirements, logging, and processing paperwork.
  • Functions as a dispatcher to communicate floor needs and information to coworkers; balances urgency with grace under pressure.
  • Assists in loyalty program account creations, player information updates and general customer management system functions.
  • Ensures all guest problems are handled quickly to ensure guest satisfaction within the established guidelines.
Operations Supervisor, 09/2015 to 12/2016
University of Baltimore Campus Recreation and Wellness Center Baltimore, MD
  • Daily Responsibilities included providing guidance to student liaisons or facility attendants; conducting all opening and closing procedures; walk the supervised area on hourly increments; accurately report and document accidents, injuries, and incidents; complete and submit all necessary shift reports in the required timeframe; observe and report any suspicious behavior to University of Baltimore Police and supervisor; and complete any other duties given Facility Attendant/Student Ambassador.
01/2015 to 09/2015
University of Baltimore Baltimore, MD
  • Give customer service to the students, faculty, and public of University of Baltimore; transfer calls; explain more about the school; be a pleasant attendant towards any person that comes for help.
Gaming Dealer, 08/2014 to 10/2014
Baltimore, MD
  • Give customer service to all customers in the facility; follow policies of the casino pertaining to dealing games; provide all customers an enjoyable experience while playing; deal certified games to customers fairly; respectfully handle currency given to and/or from customers.
Facility Attendant/Student Ambassador, 09/2013 to 08/2014
University of Baltimore Baltimore, MD
  • Give customer service to the students, faculty, and public of University of Baltimore; transfer calls; explain more about the school; be a pleasant attendant towards any person that comes for help.
Orientation Leader, 05/2012 to 08/2013
University of Baltimore Baltimore, MD
  • Present programs to new students and family members; conduct campus tours; facilitate small group discussions; assist in preparation and organization of new special programs held for new student; and any other duties that may be necessary.
File Clerk, 11/2010 to 06/2012
Maryland Volunteer Lawyer Service Baltimore, MD
  • Typed, Filed, and scanned documents in to the agency's system.
Education
Master's: Cyber Forensics, 2018
University of Baltimore - Baltimore, MD
Bachelor's: Forensic Studies/Criminal Justice, 2015
University of Baltimore - Baltimore, MD
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Professional Summary

My experience is in customer service with background as a Certified Nursing Assistant and Teaching Assistant. I graduated from Metropolitan Community College with a Medical Coding and Billing Associates and have my CPC certification. My goal is to work as a Medical Biller or Coder for my career. I would like to work in a place where I can continue my learning and has potential for growth.

Skills
  • Efficient and reliable team player
  • Fast Learner
  • Data entry
  • Customer service
  • MS Office
  • Organization
  • Medical billing code accuracy
  • Proficient in Soarian and Quadax
  • Problem resolution
  • Certified Professional Coder
Education
Associate of Applied Science: Medical Billing And Coding, 06/2020
Metropolitan Community College - Omaha, NE

Graduated in June with my Associates degree in Medical Billing and Coding.

  • Dean's List Spring 2018, Summer, Fall, Winter, and Spring of 2019.
  • Graduated with honors with a 3.69 GPA.
Certified Nursing Assistant: 2014
Grays Harbor College - Aberdeen, WA
Work History
Billing Specialist , 03/2020 to Current
Early Out Services Inc. Omaha, NE
  • Met production goals when working claim denials for follow up billing
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts
  • Precisely evaluated and verified benefits and eligibility
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Communicated effectively and extensively with other departments to resolve claims issues
  • Communicated effectively with staff, patients and insurance companies by email and telephone
  • Maintained excellent attendance record, consistently arriving to work on time
Table Games Dealer, 08/2017 to 05/2019
Caesars Entertainment Council Bluffs, IA
  • Promoted customer satisfaction by greeting guests in a friendly and enthusiastic manner and directed them to parts of the casino
  • Exchanged legal currency for gambling chips and coin money
  • Conducted games such as Black Jack, Carnival Games, Baccarat and Roulette by explaining rules, taking bets and delivering payouts
  • Dealt cards in games and monitored players' behavior for signs of cheating
Administrative Assistant/ CNA, 02/2017 to 05/2017
Ambi's Home Health, LLC 7552 S. 84th Street La Vista, NE 68128
  • Answered and quickly redirected up to numerous calls throughout the day
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Drafted biweekly time sheets for employees
  • Organized all new hire, security and temporary paperwork
  • Assisted patients with bathing, dressing, feeding, lifting and transferring
  • Received and processed medical records requests
  • Audited records for accuracy
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
Certified Nursing Assistant, 10/2016 to 02/2017
Oaknoll Retirement Services 1 Oaknoll Drive Iowa City, IA
  • Maintained accurate records of patient care, condition, progress and concerns
  • Monitored vital signs, such as blood pressure and pulse
  • Responded appropriately to the physical, emotional and developmental needs of patients
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles
  • Maintained a clean, healthy and safe environment
Teaching Assistant, 10/2014 to 09/2016
Aberdeen School District Aberdeen, WA
  • Assisted students in learning how to be a Certified Nursing Assistant
  • Worked along side a Registered Nurse to teach students how to become a Certified Nursing Assistant
  • Showed how to and tested students on Certified Nursing Assistant Skills so they could be prepared to take the state test
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts.
Professional References
  • Amberlynn Starr - Supervisor - Horseshoe Casino - Phone -
  • Ken Culver - Owner/Operator Tequila Too Sport-fishing - Phone -
  • Jeff Kinsella - Warehouse Manager - Omaha Steaks - Phone -
This resume is created in 7 minutes.
Career Overview

Dedicated and motivated to maintain customer satisfaction and contribute to company success.Detail-oriented Supply Specialist...diligent team player with extensive knowledge,military professional with experience in team management, administrative accountability and supply management.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Telephone inquiries specialist
  • Data management
  • Telecommunication skills
  • Adaptive team player
  • CPR certified
  • Trained in emergency response
  • Confidential Security Clearance
  • Supply and logistics planning
  • Effective team leader
Accomplishments

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations.
  • Maintained 100% accountability of a large section of equipment.

Work Experience
92Y Unit Supply Specialist
St Petersburg, FL
641ST Regional Support Group/ Oct 2012 to Current

-Established mail delivery routes and managed distribution process.

-Determined elevation and grid azimuths with maps and map overlays.

-Logged and filed classified documents.

-Patrolled areas and allowed restricted area access for authorized personnel.

-Effective decision-maker in high-pressure environments.

-Maintained complete accountability during redeployment of all sensitive items and communication equipment.

Medical Assistant
St Petersburg, FL
Jacksonville Trade/ Apr 2012 to Nov 2012

-Prepare treatment rooms for patient examinations.

-Prepare and administer medications as directed by physician.

-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

-Clean and sterilize instruments and dispose of contaminated supplies. -Telephone etiquette

-Record patients medical history, vital signs, information such as test results in medical records.

-Interview patients to obtain medical information and measure weight, and height.

-Performing such tasks as giving injections.

-Explain treatment procedures, medications, diets, or physicians instructions to patients.


Certifications

HIPPA

Certifications

First Aid/CPR/AED

Box Table
Tar Heel, FL
Smithfield food packing/ Oct 2010 to Sep 2011

-Required to be able to work in hot and cold weather conditions. -Responsible for accurate removal of product in according with set guidelines. -Worked in continuous reputations

Linen Department
Brandon, FL
Burlington Coat Factory/ Feb 2009 to Nov 2009

-Responsible for accurately counting money

-Assisted customers with special handling needs

-Trained new employees quarterly.

-Computed accurate sales prices for purchase transactions.

-Restock merchandise

Educational Background
Unit Supply Specialist: 92Y QUARTERMASTER SCHOOL 2013 Fort Lee, VA, US

Coursework in Business, Marketing and Communications

Certification : MA JOB Corp 2012 Jacksonville, FL, US
High School Diploma: Generalist Brandon High School 2009 Brandon, FL, us
This resume is created in 7 minutes.
Career Focus


Organized and detail-oriented gaming and sales professional  with twenty-four  years of cash handling and customer service experience. 


Skills and Accomplishments
  • Licensed and proficient in Blackjack, Baccarat, Roulette, and all carnival games .
  • Played an instrumental role in increasing customer satisfaction through providing excellent customer service and strong leadership.
  • Cash handling processes and procedures


Professional Experience
Harrah's Atlantic City, N.J. Casino Games Dealer 05/2012 to 06/2018
  • Conducts assigned gaming according to procedure.
  • Knowledge of CCC regulations and company policies and procedures.


Trump Plaza Atlantic City, N.J. Special Finance Manager 01/2005 to 09/2015
  • Performs duties as assigned presenting oneself as a credit to Trump Plaza and encourage others to do the same.
Trump Taj Mahal and Trump Plaza Atlantic City, N.J. Casino Games Supervisor 02/1994 to 02/2012
  • Responsible for supervising the operation and conduct of  table games.
  • Responsible for direct customer contact and creating memorable guest experience through superior and personal service.
Margate School District Margate City, New Jersey Certified Substitute Teacher 02/2012 to Current
Hard Rock Hotel Casino Atlantic City Atlantic City, NJ Casino Games Supervisor 06/2018
  • Collaborated with team leadership and other key stakeholders on key editing and production decisions
  • Provided gambling chips and coin money in exchange for legal currency.
Education
Associate of Arts: Education/math 2004 Ocean County College, Toms River, NJ, United States
This resume is created in 7 minutes.
Summary

Table Games Dealer focused on optimizing the guest experience through exceptional service and promotions. Background includes over 6 years in the Resort and Casino industry . VIP guest services specialist.

Key Skills
  • Adaptable
  • Energetic
  • Results-oriented
  • Conflict resolution techniques
  • Customer service-oriented
  • Promotions specialist
  • Relationship selling
  • Cash handling processes and procedures
  • Guest services background
  • Gaming rules
  • Player development
  • California Gaming Commission
  • Pi-Gow
  • All Blackjack
  • All Poker, Stud, itables
  • Texas Hold'em
  • Roulette
  • Casino War
Experience
Table Games Dealer 03/2012 to Current Barona Resort and Casino Lakeside, CA

Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests. Educated customers on game rules and mathematical probabilities of various wagers. Inspected cards and equipment to be used in games to verify proper functioning. Took and paid bets and retrieved cards. Created strategic marketing plans to enhance customer satisfaction and boost customer loyalty. Calculated change for currency, chips, vouchers and checks. Replenished chips in accordance with requests from pit bosses. Maintained the integrity of table game operations by following table games policies and procedures set forth during training.

Education
High School Diploma: General Educatioln San Diego City College San Diego, CA, United States