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Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
  • Customer service-focused
  • Excellent communicator
  • Excellent time management
  • Fluent in Polish
  • Detail-oriented
  • Energetic
  • Friendly
  • Reliable
Table Games Supervisor May 2010 to May 2018
Caesars Entertainment Philadelphia, PA
Dual Rate Pit Manager Mar 2008 to May 2010
Caeser Entertainment Atlantic City, NJ
  • Oversees the operation of the table games in the designated pit
  • Display professional attitude at all times
  • Interview, hire, or train employees
  • Deploys personnel during a particular shift
  • Manages the Supervisors and Dealers within the pit and also responsible for customer relations and game protection
  • Completes pit transactions such a fills, credits, markers, and hourly update through the use of the casino computer system or manually
  • Handles disputes involving dealing errors and customer complaints
  • Issues performance documentation
  • Completes payroll and schedules
Table Games Supervisor Jan 2004 to Mar 2008
Caesers Entertainment Atlantic City, NJ
  • Monitor game operations to ensure the house rules are followed, that state and federal regulations are adhered to
  • Resolve customer or employees complaints  
  • Evaluate  workers performance and prepare written performance evaluation
  • Monitors patrons for signs of compulsive gambling, offering assistance if necessary

  • Education
    Certificate, Esthetician 2018 Rizzieri Aveda School Vorhees, NJ
    Table Games 2002 Community College Atlantic City, NJ Certified in Blackjack, Roulette, Baccarat, Pai
    Gow Poker, Pai Gow Tiles, Asian Poker, Carnival Games
    Bachelor of Science, Accounting 2002 Accounting College Warsaw, Poland
    Computerized Accounting 1997 DPT Business School Philadelphia, PA Certificate in Computerized Accounting 1
    Register Nurse 1993 Medical School Warsaw, Poland
    This resume is created in 7 minutes.

    Highly motivated casino professional who thrives in high-pressure environments.  Excellent management and team building skills with a strong background in risk assessment and data entry.  Looking for a challenging new role with long-term potential.

    • Energetic; Self-motivated
    • Strong work ethic
    • Excellent communication skills
    • Process development
    • AML/BSA; Title 31
    • Regulatory understanding; Compliance protocols
    Product Compliance Specialist 04/2019 to Current Interblock USA L.C. Las Vegas, NV
    • Maintain the regulatory compliance status of Interblock USA in all relevant jurisdictions by ensuring all documents are completed and submitted in a timely manner
    • Oversee product field trials in multiple jurisdictions as the main point of contact between state regulators and the compliance team. Complete all required reports and documentation adherent to various jurisdictional guidelines and specific time frames
    • Provide support as a contact for compliance related inquiries, coordinating information between internal teams, clients and regulators
    • Proactively use resources to analyze laws and regulations within specific jurisdictions for product placement
    • Ensure the database and all product certification files remain current and organized
    • Manage the archiving system for compliance records, ensuring the files are organized and easily accessible for recall
    • Assist in preparing, submitting lab submissions for all regulatory entities
    Senior SAR Analyst 02/2017 to 04/2019 Caesars Entertainment Corporate Las Vegas, NV
    • Reviewed and analyzed all appropriate SAR monitoring reports to identify unusual/suspicious activity for Suspicious Activity Reports (SARs)
    • Trained analysts in Race & Sports and Online Gaming for audits property wide, in addition to leading a team in auditing the World Series of Poker
    • Trained analysts on all appropriate SAR monitoring systems such as ASARA, Resort Advantage, NuWave, Casino Management System (CMS), Table Manager, BRAVO and Stadium
    • Reviewed SARs and the accompanying supporting documents submitted by Analysts to determine whether or not the SAR was warranted. When necessary, requested the appropriate property contacts for additional information
    • Acquired and maintained Gaming License in all required jurisdictions
    • Oversaw the preparation, and filing of a SAR as determined, to FinCEN in a timely manner,
    • Mentored and trained SAR Analysts on research and due diligence procedures
    • Ensured all records were maintained in an organized manner according to legally prescribed retention schedules
    • Assisted in updating and maintaining Standard Operating Procedures and Policies to maintain AML standards
    • Prepared weekly tracking reports of monitoring systems to ensure alerts were completed within specified time frame
    Pool Bartender 03/2016 to 09/2016 Silverton Casino Las Vegas, NV
    • Maintained full knowledge of bar and menu items and made recommendations.
    • Processed cash, credit card and voucher payments.
    • Upheld a high standard of cleanliness in all work areas.
    • Made engaging connections with guests to create loyalty.
    Pool Bartender 02/2015 to 10/2015 Silverton Casino Las Vegas, NV
    • Served each guest with a sincere, positive, pleasant and enthusiastic attitude.
    • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. 
    • Maintained bar stocks, replenishing daily as necessary.
    • Processed cash, credit card and voucher payments.
    Casino Host 09/2013 to 07/2014 Hollywood Casino Columbus Columbus, OH
    • Targeted, assessed and developed new and existing business relationships.
    • Managed all aspects of a guest's journey while on property including pre and post-trip planning.
    • Addressed difficult guests in a calm, professional manner to resolve issues.
    • Maintained close ties with guests to promote and establish loyalty to the Penn National brand.
    • Promoted events and programs to guests while interacting with them on the casino floor.
    • Consistently exceeded target goals for on-property business.
    Table Games Supervisor 08/2012 to 09/2013 Hollywood Casino Columbus Columbus, OH
    • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
    • Observed tables closely to spot errors and irregularities.
    • Smoothly oversaw efficient and accurate monetary transactions between house and customers. 
    • Balanced staffing by moving dealers between games and reorganizing flow to cover each table.
    • Observed gamblers to identify signs of cheating, including marking, switching and counting cards.
    • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere. 
    Table Games Dealer 12/2010 to 07/2012 Hollywood Casino at Charles Town Races Charles Town, WV
    • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
    • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
    • Explained rules, took bets, and delivered payouts to facilitate movement of games.
    • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating. 
    Bartender and Bar Manager 08/2004 to 11/2010 Subi's Place Southgate, MI
    • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
    • Monitored cash intake to eliminate discrepancies.
    • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards. 
    • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
    • Diminished financial discrepancies by accurately recording transactions in POS system while verifying daily bar staff receipts. 
    • Promoted customer safety by maintaining current list of available ride services for inebriated customers. 
    Office Manager 03/1993 to 08/2004 State Farm, Rita Cole Grosse Ile, MI
    • Processed insurance applications, payments, endorsements and cancellations.
    • Compiled coverage and rating information in an accessible format.
    • Prepared necessary paperwork to process insurance sales and renewals.
    • Customized insurance programs to suit individual needs, offering a variety of risks.
    • Sold various lines of insurance policies to individuals and businesses on behalf of State Farm such as Auto, Fire, Property and Casualty, Life, Health, Commercial, National Underwriting and Federal Flood Program.
    • Conducted inspections of properties for risk evaluation.
    • Sought out new clients and developed clientele through marketing and referrals.