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Professional Summary
Very qualified professional with exceptional customer service, merchandising, retail purchasing and management skills. Able to analyze a business to enhance the product profile and design.  All leading to enhanced customer satisfaction while increasing sales and profit. Focusing product design by listening to the customer. Delivers positive experiences through high-quality vendor and customer relations. Excellent communicator with an incredible drive to succeed.
  • Creative problem solver.
  • Exceptional communication skills.
  • MS Windows proficient.
  • Quick learner.
  • Injects a positive attitude.
  • Proficient in product design.
  • Qualified retail merchandiser.
  • Excellent sales skills.
  • Strong vendor relations.
  • Inventory and supply management.
Work History
Golf sales other - Carmel, IN 09/2007 - Current
Sales/trading of Scotty Cameron tour and other collectible golf equipment. Extensive knowledge of Scotty Cameron product line and putter fitting methods. Trackman analytics trained.  Putter fitting and sales Plum Creek Golf Club. Extensive knowledge of full Titleist/Vokey/Foot Joy product lines. 

President SJL Coatings Inc. (residential painting co.) - Carmel, IN 11/1996 - 03/2017
Start-up to 3.2 million in annual sales with 62 employees. Responsibilities included sales, contract negotiations with builders, pricing negotiations with suppliers, product supply flow, HR and customer service.

VP of Construction Freeman Custom Homes - Westfield, IN 05/2015 - 05/2016

VP of Construction for a custom residential builder. Responsible for hiring and coordinating field supervisors. Negotiated with and hired all vendors. Also, customer selections, daily communication with customers through the entire build process and all scheduling.


Sports Caster/Sports Director WTHR-TV 13 / WFMS-FM 95.5 - Indianapolis, IN 02/1991 - 09/1996

Preparation and presentation of morning newscasts and afternoon sports, recruit and train new talent.


District/Regional Manager Multi-Unit Retail American Eagle Outfitters & Casual Corner - Detroit, MI - Chicago, IL - Washington D.C. 04/1986 - 02/1991

Responsible for overseeing operations of 8-10 retail stores simultaneously. Recruited and hired managerial candidates. Implemented regional merchandise design and purchasing to better target markets in each part of the country.  Areas of control included, inventory, sales, security, visual merchandising, all HR and new store openings. All stores in high volume areas, Chicago and D.C.

TV Sports Director/Sportscaster Multiple TV stations - Terre Haute, IN - Louisville, KY - Indpls., IN - Atlanta, GA 02/1978 - 04/1986

Managed TV sports departments, including talent, videographers, video. Prepared and presented daily sportscasts, NBA and NCAA basketball play by play.

Bachelor of Arts: Telecommunications University of Tennessee - Knoxville, TN
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Professional Summary
Ethical, punctual, and discreet court reporter

Daily copy


Complex civil litigation

10 years federal court experience

7 years convention reporting experience

8 years deposition reporting experience

Work History
Official Reporter, 07/2007 to Current
United States District Court, Northern District of California San Francisco

Hearing Reporter, 07/2000 to 07/2007
California Public Utilities Commission San Francisco

Freelance Court Reporter, 07/1998 to 07/2000
Daily Copy Depositions / Dennis M. Souza San Francisco Bay Area

Court Reporter Pro Tempore, 01/1998 to 06/2000
United States District Court, Northern District of California San Francisco, California and Oakland, California

Freelance Deposition Reporter, 08/1994 to 07/2000
Atkinson Baker Reporters San Francisco Bay Area

Freelance Deposition Reporter, 08/1991 to 08/1994
Tearney & Tearney Reporters Millbrae, California

Graduate: Court Reporting, 1991
Trinity Business College - San Francisco, CA

2009 - Federal Court Reporter Realtime License, United States Court Reporters Association

1991 - Registered Professional Reporter License, National Court Reporters Association

1991 - Certified Shorthand Reporter License #9223, State of California

Member, National Court Reporters Association
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Professional Summary

Versatile News Anchor with over ten years experience in news broadcasting using scripted and non-scripted formats. Poised and confident with a strong speaking voice and a talent for connecting with viewers. Always gathering more information to better explain the factors that shape social, political, and economic events. 
Recognitions and Awards:
Part of an Emmy nominated team for its emergency coverage of the 2011 Great East Japan Earthquake and Tsunami. 
Our team was also honored with the "Producer of the Year" Award from  American Public Television for coverage of the Great East Japan Earthquake.

Work History
Anchor, reporter October 2001 to September 2017
NHK World - Tokyo
  • Anchoring live flagship news program (daily, weekday mornings)
  • Researching and pitching stories that reflect the unique sensibilities of the NHK World's network.
  • Live reporting from Japan's ruling party headquarters for special election coverage. There have been a number of elections in recent years.
  • Worked in the field in Fukushima and other areas of northeastern Japan to report on the effort to rebuild the region and prepare the nuclear plant for decommissioning.
  • Worked through the night following the March 11, 2011 disaster to do live interviews with major broadcasters around the world.
  • Launched 24-hour news service on NHK World in 2006. 
  • Introduced shows on the air and announced station breaks, commercials and public service information.
Reporter March 2011 to March 2011
Canadian Broadcasting Corporation (CBC) - Toronto, Canada
  • Conducted interviews in Tokyo and translated for Canadian Broadcasting Corporation (CBC) after the March 11, 2011 earthquake, tsunami and nuclear disaster. 
Radio news writer/anchor/reporter October 2001 to April 2007
76.1 InterFM - Tokyo, Japan
  • Researched, wrote, and presented daily news.
  • Researched, wrote, and presented various lifestyle topics.
  • Set up and conducted interviews.
  • Produced and edited reports.
  • Conducted live non-scripted work 
  • Conducted one-man style radio programs. 

Radio anchor/reporter April 2001 to April 2007
Nippon Housou - Tokyo, Japan
  • Presented 3 hour live weekly program including news and entertainment.
  • Conducted  live non-scripted work 
  • Conducted live guest interviews.
  • Recorded daily wrap up program. 
Moderator, emcee November 2015 to November 2016
NHK Japan Prize - Tokyo
Moderated and Emceed for an international competition established by NHK in 1965 to recognize excellence in educational television. The Japan Prize honors educational videos, movies, websites, games and other interactive audiovisual products along with television content. Members of Japan's Royal family often make appearances at the event. 
Past Emcee Work

Virgin Airlines event with Richard Branson, Shinjuku Park Hyatt

Toyota Prius event, Fuji Speedway

Former Ozeki sumo wrestler, Konishiki's wedding on cruise ship

MCHMV British Music Week event at the British Embassy

Jagear Le Coultre luxury brand press event at the French Embassy

NIKE fashion show at the Kokusai Forum

NIKE running event in Odaiba, Tokyo

NIKE promotional events and interviews at various locations in Honolulu, Hawaii

Miss Universe Japan press event in Harajuku, Tokyo

Miss Universe Japan final competition at Tokyo International Forum

Published Works

Magazine: Aera English, Type of Magazine: English learning, entertainment, Duties: writing monthly article, Circulation: 200,000 copies/month

Magazine: Ecocolo, Type of magazine: Ecology, eco-friendly technology/products, Duties: writing monthly article, Circulation: 30,000/month

Blog: Ecocolo Star Blogger, Duties: Photography, photo edit, writing weekly article

Book: Better English with Catherine, Type of book: English learning, Major book publisher: Gakken publishing, Sold: 30,000 copies

Book: Better English with Catherine, volume 2, Type of Book: English learning, Major publisher: Gakken publishing

Book: Flight Techo, Type of book: English learning, Major Publisher: Sony Magajins

Better English with Catherine, Duties: script-writing, voice work, Languages used: Japanese, English, Number of downloads: 700,000 per month
Other Notable Work

TV: NHK, Broadcast Satellite 1, Program name: Japan This Week, Duties: field reporting, studio work, Spoken language: English

TV: TV Asahi, channel 10, Program name: SmaSTATION, Segment name: Bera Bera English, Duties: emceeing live segments, Spoken language: English, Japanese, On-air Live: weekly, Duration: 1 year, 

Radio: 76.1 InterFM, Segment name: Happy Oahu Wedding, Duties: radio host, interviewer Sponsor: Oahu Tourism Board

Emcee work: Logicool, Duties: emceeing live segments, introducing new technology, Languages used: English, Japanese, Place: MTV Studio, Harajuku

Emcee work: Destiny's Child x CA4LA x InterFM, Duties: Emceeing album release event, Languages used: English, Japanese, Place: Ginza

Emcee work: Metropolis Magazine, Duties: emceeing annual fall event  Languages used: English, Duration: 5 years

Guest appearance: APPLE (tech company), Duties: introducing my podcast, Place: Apple Theater in Mac Store, Ginza

Guest appearance: Oribitune, Duties: introducting of my podcast, Languages used: English, Place: Canadian Embassy, Tokyo

Commercial Voice: Gap, Media: Radio, Year: 2004

Commercial Voice: Docomo (major cellular phone carrier), Media: RadioYear: 2004

Commercial Voice: Logicool, Media: Radio,Year: 2005

Commercial Voice: Hatobus, Media: RadioYear: 2005

Commercial Voice: H.I.S. (major travel agency chain), Media: RadioYear: 2003

Commercial Voice: W.E. English school, Media: RadioYear: 2002

Personal Interests
Running, trekking, playing classical piano, reading, snowboarding, cycling, photography, traveling, finding restaurants with good food.
Personal accomplishments

Summitted Mt. Washburn, Wyoming, USA, 2016
Summitted Mt. Kilimanjaro, Tanzania, 2011
Summitted Mt. Fuji, Japan, 2010

Completed 5 full marathons 

Simon Fraser University BC, Canada
Bachelor of Arts: Communication
Columbia University Pending New York, NY
Master of Arts: Journalism
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I have several years experience utilizing customer service skills and salesmanship. I have also learned several mechanical skills at my current position of Technician at Proctor and Gamble. 

  • Conflict resolution proficiency
  • Troubleshooting skills
  • Negotiation competency
  • Communication
  • Critical thinker
  • Detail oriented
  • Professional demeanor
  • Planning/coordinating
Quality Assurance
  • Ensured quality of Bounty Basic by following specific written protocols of defective product
  • Earned several awards related to quality at current position

Technician 08/2012 to Current Proctor and Gamble Mehoopany, PA I am part of a team of five people that manages and facilitates the production of Bounty paper towels. As part of this team we are each assigned mechanical equipment that we are responsible for. This includes the maintenance, quality assurance of associated tasks as well as quality of the process used to make products.
Customer Service Representative 05/2010 to 03/2012 NCI Vestal, NY At this position I handled incoming calls of National Grid customers requesting movement of services, starting services and ending services of both natural gas and electric accounts. I also was a supervisor for the team I was assigned to and helped train and onboard new teammates. I assisted the team manager with timesheets, coding time punches and adjusting entries in the program used, Proficy. As a supervisor I handled escalated calls as well. 
TV Salesman 08/2008 to 05/2009 Circuit City Vestal, NY As a TV salesman I dealt directly with customers. I recommended merchandise based on customer needs, managed a cash drawer and processed payments, described merchandise and explained operation to customers, and maintained knowledge of promotions and policies regarding payment and exchanges.
General Laborer 03/2004 to 10/2008 Moutainside Fruit Market Friendsville, PA
For this position my daily tasks included arranging and stocking produce and plant displays, inspecting quality of produce, managing a cash drawer and executing transactions quickly and accurately.