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Summary
High-performing, a strategic-thinking healthcare professional with 10 years experience in the nursing field. Encompasses expert clinical and assessment skills, computer savvy with exceptional writing, presenting, and interpersonal communication skills. Adept at fostering and sustaining open and productive professional relationships with all members of the interdisciplinary team, patients, and family members.
Skills
  • Strong Clinical and Assessment Skills
  • Excellent Leadership Skills
  • Admissions and Discharges
  • Case Management Skills
  • Strong Interpersonal Skills
  • Proficient in the Microsoft Office Suite
  • Strong Oral and Written Communication Skills
  • Excellent Time Management Skills
  • Interdisciplinary Care Team Member
  • Medical Terminology
Experience
DSP Sunset Shores Bridgeport, CT Direct Support Professional 05/2017 to Current
  • Responsible for teaching people with developmental disabilities in a supportive and therapeutic environment.
  • Implements individual programming and behavior support plans as written, engaging individual's in community job development skills, as well as recreational opportunities.
  • Facilitates ADLs and assists patients with functional mobility to increase comfort and quality of life.
  • Observed and documented patient status and reported patient complaints to the case manager.


Recovery Network of Programs Bridgeport, CT Addiction Counselor 12/2016 to 09/2017
  • Completed detox screenings maintaining a 100% auditing rating.
  • Streamlined the intake process resulting in a reduction in admissions time.
  • Assessed clients mental stability Referring to a continuing program suitable to the client's need.
  • Met daily to discuss medical needs, mental needs, and health status.
Kennedy center Bridgeport, CT Assistant Manager 02/2013 to 02/2017
  • Supervised 10 employees.  
  • Completing payroll, monthly staff schedule, and Meeting Minutes.
  • Reviewed records for completeness, and compliance with regulations with a 100% accuracy rating.
  • Increased team efficiency 25% by implementing several process improvements.
Education and Training
Associates degree: Human service Nursing 2019 Housatonic community college, Bridgeport, CT Human service Nursing
Professional Diploma: Certified Nursing Assistant 2005 Valley medical, Shelton, CT
High School Diploma 2003 Bullard-Havens Technical High School, Bridgeport, CT, United States
Certificate First Aid/CPR
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Professional Summary
Hardworking Customer Service professional who thrives under pressure and goes above and beyond to create enjoyable guest experiences. Highly ambitious with a background in the service industry and the military. 
Skills
  • MS Office proficient
  • Team leadership
  • Courteous, professional demeanor
  • Thrives in fast-paced environment
Work History
Human Resources Specialist, 07/2017 to Current
Colorado Army National Guard Thornton, CO
  • Managed the input of personnel data into EMILPO.
  • Monitored suspension of favorable actions and soldier's conduct status. 
Server, 08/2015 to Current
Zucca Louisville, CO
  • Provided friendly and attentive service.
  • Resolved guest complaints quickly and efficiently.
Addiction Counselor, 01/2017 to 10/2017
Arapahoe House Englewood, CO
  • Involved clients' family members in planning social service programs.
  • Consulted with and trained highly skilled mental health and medical staff.
Education
Bachelor of Arts: Neuroscience and Psychology, 2016
University of Colorado Boulder - Boulder, CO
Bachelor of Arts degrees in both Neuroscience and Psychology
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Professional Summary
To become an asset to an organization by using my experience and hard work ethics as a Certified Alcohol and Drug Counselor, C.A.D.C.
Professional Experience
Emergency Medical Technician, Case Aide
Kenmore Center Chicago, Illinois
  • Conducted intakes and orientations to new clients Monitored clients vitals every four hours during withdrawals from opiates, cocaine and alcohol, documented all information Routinely transported patients to and from medical or mental health appointments as needed TERRIE A.
  • WALKER.
Addiction Counselor
May 2014 to August 2014
Bobby E. Wright, Comprehensive Behavioral Health Center Chicago, Illinois
  • Interacted with Drug Court, probation officers and Judges
  • Developed individualized treatment plans and treatment plan reviews Conducted intakes and orientations
  • Conducted urinalysis on clients Maintained a case load of 15-25 clients Facilitated group sessions
  • Provided individual counseling sessions.
  • Charted and recorded information in client files.
  • Effectively managed time and caseloads based on 35 sessions per week.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Addiction Technician
November 2012 to May 2014
Regional Mental Health Center Chicago, IL
  • Provided counseling and therapeutic care in a variety of residential care situations
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Supervise and monitor clients
  • Assist with group facilitation
  • Medication monitoring
  • Monitoring meals
  • Documentation

Addictions Counselor
November 2009 to April 2011
Bobby E. Wright: Comprehensive Behavioral Health Center, Inc Chicago, IL
  • Methadone Maintenance Treatment Program Conducted intakes, orientations and admissions Maintained a caseload of 55-85 patients.
  • Developed individualized treatment plans & reviews
  • Provided individual counseling sessions Facilitated group sessions.
  • Conducted intakes, orientations and admissions
  • Maintained a caseload of 55-85 patients
  • Developed individualized treatment plans & reviews
  • Provided individual counseling sessions
  • Facilitated group sessions

Addiction Technician
May 2007 to April 2009
Chicago, IL
  • Supervise and monitor clients Assist with group facilitation Medication monitoring Monitoring meals Documentation TERRIE WALKER Center of the Foundation for Contemporary Mental Health.
Youth Treatment Counselor
May 2007 to April 2009
Bobby E. Wright: Comprehensive Behavioral Health Center, Inc. Chicago, IL
  • Interacted with Drug Court, probation officers and Judges
  • Developed individualized treatment plans and treatment plan reviews
  • Conducted intakes and orientations
  • Conducted urinalysis on clients
  • Maintained a case load of 15-25 clients
  • Facilitated group sessions
  • Provided individual counseling sessions

Counselor I
August 2005 to March 2007
Healthcare Alternative Systems Chicago, IL
  • Conducted intakes and assessments
  • Provided case management
  • Provided individual counseling sessions
  • Facilitated group sessions
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
Emergency Medical Technician, Case Aide
October 2002 to April 2005
Lutheran Social Services of Illinois Chicago, IL
  • Conducted intakes and assessments.
  • Monitored clients vitals every four hours during withdrawals from opiates, cocaine and alcohol, documented all information
  • Routinely transported patients to and from medical or mental health appointments as needed
  • Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
Milieu Technician
March 2001 to October 2002
McDermott Center Chicago, IL
  • Monitored and supervised clients
  • Medication monitoring
  • Monitored meals
  • Escorted clients throughout agency to meetings, groups, nurse etc.
Education and Training
Degree : Human Services, Currently National Louis University Chicago, Illinois Human Services
Addiction Counseling Program; Certificate Received : 6-2005 Saint Augustine College Chicago, Illinois
Bachelor of Art Psychology : 1-2012 Argosy University Chicago, Illinois 1-2011 (transferred-Chicago) 8-2011 Psychology Degree
Malcom X College Chicago, Illinois Emergency Medical Technician Program; License Received
9-1979 - 6-1981 Secretarial-clerical skills; Certificate Received Certified Alcohol & Drug Abuse Counselor, C.A.D.C - 11-2005 Registered Addiction Counselor Chicago Professional Secretarial College Chicago, Illinois Washington D.C. R.A.C. - 1-2009
Skills
agency, C, clerical, Counselor, Counseling, clients, Documentation, group facilitation, Mac, meetings, Mental Health, Psychology, Secretarial, Technician
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Professional Summary
Over 14 years of combined experience working as a Case Manager, Youth Counselor, and Addiction Specialist implementing strategies for growth and achievement through individual and group practices.
Skills
          
  • Case management and Counseling skills.
  • Treatment and discharge planning
  •  Knowledge of  working with at risk populations including youth, dually diagnosed, homeless, veterans, elderly, substance dependent and psychiatric population familiarity
  • Team player
  • Strong interpersonal skills
  • Valid Florida driver\'s license
  •  Superior oral and written communication skills. Reliable and organized. 
  • Computer Proficient: MS Office, Windows, Lotus Notes, HMIS and APR. Type 50 wpm

 

Work History
Case Manager, 01/2006 to 01/2013
The Salvation Army Transitional Housing Program Ft. Lauderdale, FL
  • Counseled and held weekly sessions with 30 clients, life skills, coordinating care with external agencies, educating and encouraging self-sufficiency.
  • Documented progress notes, completed Bio-Psychosocial evaluations used for individual service plans, aftercare plans, and discharge summaries.
  • Developed specific case plans to secure housing, employment, medical, mental wellness and other services based on individual goals/needs.
  • Recorded and organized client charts, wrote recommendation letters for clients, and generated time sensitive reports for program fees, HMIS, APR, and service plan reviews.
  • Utilized Educational Planning, Vocational and Job Placement Programs to assist clients in achieving economic independence.
  • Referred clients to various Federal/State and local community resources, including transportation, education, medical, mental health services, drug rehabilitation, and housing; established a network of vocational rehabilitation and healthcare services.
  • Enhanced coping mechanisms of clients dealing with limited job skills; criminal record, mental health history, and substance abuse issues.
  • Coordinated Housing Placement Services for Disabled clients with income.
  • Attended staff meetings and educational workshops.
Youth Counselor, 01/2004 to 01/2006
MEMORIAL COMMUNITY YOUTH SERVICES Hollywood, FL
     
  • Provided comprehensive assessments for youth referred to group or family-based treatment
  • Identified risk and resiliency factors within the individual youth, peer group, family, school, and community and develop strategies for intervention
  • Assisted the clients to better understand their role as a parent, focusing on developing skills to nurture and guide their children
  • Attended all program staff meetings, treatment reviews, IEPs and other agency meetings as necessary
  • Attended case conference, supervision, departmental, and outside meetings and trainings as requested
  • Attended meetings, trainings,and conferences as required
  • Charted weekly progress notes and quarterly summaries
  • Collaborated with other area service providers
  • Counseled students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students\' problems and arranging for needed services
  • Developed a schedule of therapeutic activities with and for individual clients
Addiction Counselor, 01/1999 to 01/2004
BROWARD HOUSE Ft. Lauderdale, FL
  • Conducted Social Skills Groups and Groups focusing on self-esteem and client empowerment.
  • Worked closely with outside agencies including Probation, Case Management, and families.
  • Participated in weekly and monthly staff meetings, and educational trainings.
  • Counseled clients to help them understand and overcome personal, social and behavioral problems.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  •  Revised treatment plans in consultation with clinical psychiatrist based on patient progress.

 

Education
B.S: Social Work, 1999
Florida International University - Miami, FL.
    Social Work
  • 3.36 GPA
  • Minor in Psychology
Certified Addiction Specialist #1845A 6/30/2016 from Florida Certification Board.: