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Summary

Compassionate Care Coordinator who is dedicated to improving the well-being of vulnerable populations. Extensive knowledge of health care system and associated problems. Skilled at assessing needs and identifying resources. 

Highlights
  • Experienced in case management services
  • Outstanding flexibility in working with diverse patient population 
  • Superior communication skills
  • Practiced in community outreach
  • Clinical documentation mastery
  • HIPAA compliance
  • Patient care advocacy
  • Organization and efficiency
Education
2015 Bachelor of Arts: Psychology Northeastern Illinois University | | Chicago, Illinois, United States
  • Minor in Child Advocacy
  • Member of National Honors Society in Psychology
  • Coursework in Psychology, Social Work, LGBTQ Studies and Child Development
Experience
08/2017 Medical Assistant NorthShore University HealthSystem | Glenview, IL
  • Assisted wide variety of patients with multiple chronic diagnoses, including autoimmune disorders.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Evaluated health education needs of patients and provided necessary training and instruction.
03/2016 - 04/2017 Family Care Coordinator Rush University Medical Center | Chicago, IL
  • Maintained a caseload of 100 families, working under strict deadlines.
  • Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems. 
  • Coordinated developmental services and served as main liason between therapists and families. 
01/2015 - 01/2016 Assistant Behavior Analyst Autism Home Support Services | Northbrook, IL
  • Documented all client information including data, treatment reports and progress notes.
  • Assisted in developement of comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
08/2015 - 11/2015 Student Internship The Children's Center of Cicero-Berwyn | Cicero, IL
  • Conducted outreach and advocacy services for students.
  • Referred parents to appropriate programs and community agencies.