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A highly skilled, compassionate, empathetic and goal oriented psychotherapist dedicated to providing exceptional care and implementing effective treatment plans for children, adolescents and adults experiencing or exposed to mental health disorders. Skilled in assessments, intakes, referrals, crisis management and case management. With more than 10 years experience leading, managing and supervising professional staff in social services, psychotherapy and counselling services.Demonstrated track record of success working with diverse client populations in one-on -one and group settings. Effective motivator, communicator and advocate with inherent ability to manage all types of personalities, diffuse stressful situations, proactively resolve issues, meet and achieve challenging goals. Innate ability to establish rapport quickly, build trust, interact with and relate to individuals on all levels. Superior leadership skills proven in successful group development and facilitation. Team oriented; consistently recognized for ability to establish and maintain strong professional relationships with colleagues, administration, local, state and federal agencies. Strong interpersonal, organizational and analytical skills.

  • Domestic Violence Counselling & Violence Prevention
  • Addiction Counselling
  • Case Planning
  • Group Facilitation
  • Records Management
  • Crisis Intervention
  • Family Psycho-education
  • Individual Counselling
  • Report Generation
  • Case Presentation
  • Structured Decision Making (SDM) tools knowledge
  • Client Assessment/ Evaluation
  • Research Review
  • Treatment Analysis/ Planning/Case study
  • Data Entry/ Administration
  • Strengths-based solution-focused therapy
  • Motivational enhancement therapy
  • Play therapy
  • Psychosocial assessments expert
  • Life skills counselling
  • Extensive knowledge of Bipolar disorder
  • Substance abuse treatments
  • Team leadership and direction
  • Partnership development
  • Budget coordination
  • Program development and management
  • Performance monitoring
  • Program leadership
  • Policy and procedure improvements
  • Documentation proficiency
  • Vulnerability Management
  • Program Documentation
  • Project management
  • Data Collection & Research
  • Strategic planning
  • Budgeting and Resource Management
  • Team leadership
  • Continuous Process Improvement
  • Quality Assurance Evaluation
  • Cost Estimates & Budgets
  • Information Protection / Data Classification
  • Cross functional Team Builder
Psychotherapist , 01/2013 to Current
Soul & Mind Psychotherapy Clinic South Melbourne, VIC
  • Conducted therapeutic individual and family therapy sessions.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Managed and maintained of high volume caseloads of up to sixty-five(65) excluding children.
  • Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioural issues.
  • Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
  • Managed a caseload of45 patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Observed and monitored client behaviour and responses to treatment.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
  • Developed and implemented treatment plans and modified when needed.
  • Connected clients with community service and resource agencies.
  • Ran individual therapy (Sand Tray Therapy, Play Therapy & Art Therapy) and family therapy sessions for children ages 4 to 13.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients level of functioning.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders by integrating psychotherapy, mindfullness meditation and hypnotherapy.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Involved clients family members in planning social service programs.
  • Mediated conflicts within families to clarify and resolve underlying issues.
Psychologist, 06/2009 to 09/2012
AHAM Psychiatric Rehabilitation Centre Kolkata, West Bengal, India
  • Conducted individual, group and family addiction therapeutic counselling sessions.
  • Maintained a caseload of more than 49 children in public schools and group home placements.
  • Conduct clinical consultations across a wide range of ages·
  • Worked with teen mothers; conducted daily parenting workshops; evaluated and reported progress.
  • Assisted in the completion of court-orderedevaluations; conducted specialized assessments for incarcerated individuals.
  • Conduct group sessions to deal with mental health issues such as anxiety, depression, personality disorders, trauma, grief and loss, relationship issues, phobias, addictions and other behavioural problems ·
  • Liaise with other health professionals and organisations where necessary ·
  • Aided parents in arranging medication evaluations and psychological testing.
  • Ran a residential treatment centre for adolescents with addiction and abuse pathology.
  • Observed and monitored client behaviour and responses to treatment.
  • Ran outpatient clinic serving adult, geriatric, child and adolescent patients.
  • Participated in a nine-month collaborative training program on theories and implementation of Combined Parent-Child Cognitive Behavioral Therapy.
  • Performed client assesment/ evaluation and development/implementationof efficacy based effective therapeutic treatment intervention.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients level of functioning.
  • Offered and documented treatment consent forms in patient health records.
Community Support Worker, 02/2006 to 03/2008
Mother Teresa House Kolkata, West Bengal, India
  • Trained specialized foster parents as part of an overall service plan for children with severe behavioural and emotional needs.
  • Collaborated with the Behavioral Health Court to serve dually-diagnosed individuals.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Interviewed and evaluated clients, including conducting safety and risk assessments.
  • Assessed clients for abuse and neglect and compiled documentation for court reports.
  • Helped each patient understand his or her illness and the contributing personal, social and economic factors.
  • Wrote reports and case summaries and compiled work records, including required statistics.
  • Investigated suspected cases of child abuse, neglect and exploitation.
  • Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services.
  • Collaborated with the program director to determine and reduce the risk of self-harm and suicide.
  • Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
  • Referred clients to social services agencies.
  • Developed treatments and casework programs for an average of eighty 80 patients each month.
  • Met with sixty-five 65 patients each day for regular therapeutic interviews.
Art Therapy Community Support Volunteer , 06/2015 to 04/2016
Star Health Group South Melbourne, VIC
  • Developed treatments and casework programs for an average of 9 clients each Wednesday.
  • Supplied crisis intervention for substance abusing clients in form of Art Therapy.
  • · Marketing the Art therapy session, a part of the SHIP program conducted in the Port Melbourne Sandrige community centre.
  • Planning strategies to and activities to practice within the sessions.
  • Practising a client centered and collaborative approach ·
  • Working towards creating warm, friendly, safe and welcoming environment within the class space. ·
  • Practising holistic art therapy within the session and explaining to the participants how the session is to play and explore with the colours for relaxation and connecting with the community.
  • Practising mindfulness meditation.
  • Reporting to the case manager about the class outcome and if any issue raised within the class space. ·
  • Working towards one on one case management.
Bachelor of Psychology (Honours) : Psychology The Global Open University Nagaland - Dimapur, NL, India
Masters of Clinical Psychology: Clinical Psychology The Global Open University Nagaland - Dimapur, NL, India
Masters in Counselling & Psychotherapy : Applied Psychotherapy , 01/2018
Australian College of Applied Psychology - Melbourne, VIC, Australia
Final Year Student only left with Research Project.
Diploma in Clinical Hypnotherapy : Clinical Hypnotherapy Australian College Of Hypnotherapy - Leichhardt, NSW, Australia
Short Specialization course : Sexual Assault Trauma Counselling Western Region Centre Against Sexual Assault - Footscray, VIC, Australia
Specialization Course : Suicide Prevention and Trauma Counselling The Cairnmillar Institute - Hawthorn East, VIC, Australia
TeleMental Health Counselling Telehealth Certification Institute, LLC - Canandaigua, NY
  • Australian Association for Cognitive Behaviour Therapy AACBT
  • RegisteredPsychotherapy and Counselling Federation of Australia PACFA RegisteredAustralian
  • Hypnotherapy Association Registered
  • Mental Health Professionals Network MHPN Registered
References and Supporting Documentations Furnished Upon Request.
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Professional Summary
Skilled Psychotherapist with extensive experience in the assessment and treatment of people coping with a wide range of mental illness and co-occurring impairments in cognition and memory.
  • Experienced and highly skilled psychotherapist

  • Assessment

  • Preceptor
  • Crisis Counselor  

  • Culturally competent  provider 

  • Excellent written and oral communication skills
Work History
Psychotherapist, 10/2017 to Current
ABG Wellness Group Milwaukee, WI
  • Support clients in improving mental their health through individual psychotherapy.
  • Develop and implement treatment plans.
  • Create through and accurate evaluations to support diagnosis and course of treatment.
  • Effective collaboration with families, prescribers and other formal supports.
Mobile Crisis Coordinator, 11/2014 to Current
Dungarvin - MiIwaukee County Behavioral Health Division Milwaukee, WI
  • Effectively deescalate and prevent crises via providing crisis counseling to persons with developmental disabilities and co-occurring mental illness.
  • Achieved consistently accurate assessment of risk and protective factors for persons in crisis.
  • Maintaining and growing positive relationships with Milwaukee County Behavioral Health Division colleagues and external collaborators.
  • Increased staff knowledge and capabilities by providing training and supervision. 
Master's Level Care Manager and Psychotherapist, 02/2015 to 07/2017
Outreach Community Health Center Milwaukee, WI
  • Providing individual and group therapy effectively increasing client's capacity to live more independently and better understand and cope with mental illness.
  • Supported a number of patients in achieving stability and improved mental health.
  • Collaborating with Case Western Medical School to launch Assertive Community Treatment model leading to improved care and outcomes for client's served.
  • Effective assessment and treatment of co-occurring AODA disorders.






Therapist, 02/2014 to 06/2015
AMRI Counseling Services Milwaukee, WI
  • Providing Cognitive Behavioral, Solutions Based and Mindfulness Based therapies to support clients in achieving growth and improved mental health.
  • Accurate diagnosing of mental health conditions and level of functioning for clients and external agencies.
  • Consistent success in fostering culturally competent therapeutic alliances.
  • Increasing graduate students knowledge base and clinical skills by providing training and co-therapy experiences.
Care Team Leader, 05/2014 to 02/2015
Lakeview Specialty Hospital Waterford, WI
  • Supervising, training and supporting over fifty staff providing care to children in residential treatment program.
  • Increased accuracy of tracking individual clinical outcomes and program efficacy leading to improved inter-disciplinary communication and care.
  • Improved the scale and scope of therapeutic programming and quality of care leading to improvements in children's mental health.
Master's Level Case Manager, 05/2013 to 02/2014
Bell Therapy Milwaukee, WI
  • Support clients navigating internal and external social, physical and mental health services.
  • Providing group therapy to increase client's capacity to live more independently and better understand and cope with mental illness.
  • Supported a number of patients in achieving stability and improved mental health.
  • Collaborated law enforcement and legal system to ensure client commitments and stipulations followed ensuring public and client safety.
Program Manager , 06/2011 to 08/2013
Options For Community Growth Hales Corners, WI
  • Successfully developed and implemented plans of care for new and existing residents coping with complex behavioral health challenges.
  • Coaching and development of staff resulting in increased employee knowledge base, morale and quality of care provided.
  • Consistent effective and empathetic communication in building relationships and achieving goals with a wide range of professionals, family members, managed care organization representatives and clients.
Care Manager, 02/2008 to 06/2011
Milwaukee Center For Independence Milwaukee, WI
  • Supported persons coping with drug and alcohol addiction in achieving and maintaining freedom from addiction.
  • Identified and implemented cost saving measures resulting in an annual savings of over two hundred thousand dollars, while providing equal or better services.
  • Used positive oriented cognitive behavioral approach in supporting a number of clients in making and sustaining healthier lifestyle choices.
  • Effectively utilized evidence based screening and assessments tools to identify and initiate treatment for depression, dementia and substance abuse.
  • Identification and successful resolution of various forms of abuse resulting in improved quality of life for clients.


Clinical Psychology Extern, 02/2007 to 02/2008
Lakeview Specialty Hospital Waterford, WI
  • Performed comprehensive psychological testing of adults and children coping with brain injuries and psychiatric illnesses to increase medical, behavioral, and educational team's insight and effectiveness.
  • Helped create behavioral and therapeutic strategies with treatment teams and families to increase quality of life and behavioral health both at hospital and generalized into discharge environment.
  • Provided individual and group therapies to measurably increase pro-social and healthy behaviors.
  • Co-authored and presented case study at 2008 convention of The Association for Behavioral Analysis International.
  • Performed IQ testing and created behavioral interventions contributing to presentations.
  • Both aforementioned efforts contributed to successful symposium presented by Lakeview Hospital.
Line Therapist, 02/2006 to 04/2007
Autism Behavioral Network Milwaukee, WI
  • Provided Errorless therapy for children with autism which increased social, language, and self help skills.
  • Helped create behavioral and therapy strategies with therapy teams and parents.
  • Received Therapist of the Month award. 
Community Integration Specialist, 06/2004 to 08/2006
Ranch Community Services Milwaukee, WI
  • Worked with a wide range of developmentally disabled participants in a fun and enriching person centered day program, with the setting and meeting of individual goals.
  • Successfully supported equestrian therapy.
  • Supported persons with disabilities in volunteering at the Wisconsin Humane Society.
  • Collaborated effectively with co-workers and outside providers such as guardians, social workers, psychologists, and physicians on to improve participants' lives. 
Chemical Operations Specialist, 02/1993 to 02/2000
US Army National Guard Milwaukee, WI
  • Trained officers and soldiers in chemical and biological defense and land navigation in both classroom and field environments.
  • Performed maintenance and inventory control on a company size stock of radio-logical and chemical equipment.
  • Received US Army Fitness Medal.
Chemical Operations Specialist, 02/1990 to 02/1993
US Army
  • Graduated in top ten percent of Chemical Operations School focusing on protecting military and civilian populations from nuclear, chemical and biological dangers.
  • Completed joint U.S. and German Chemical Reconnaissance School focusing on use of mass spectrometers radiological and biological testing equipment in preparation for Operation Desert Storm.
  • Received Army Commendation medal for service while on active duty.
Master of Arts: Cardinal Stritch University - Milwaukee, WI
Clinical Psychology
Bachelor of Arts: University of Wisconsin-Milwaukee - Milwaukee, WI

Co-Authored and presented original research at 2008 Association for Behavioral Analysis International.

Created and run site, Evidence Based Optimism, which has received public endorsement from psychologists at Harvard and Scientific American.

​Scored in the top 1% nationally  on the National Counselor  Examination with a score of 136.

Co-Chair of Publications American Association on Intellectual and Developmental Disabilities Wisconsin Chapter (2015-Present)
Licensed Professional Counselor State of Wisconsin NO. 6595-125
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Professional Summary
Dedicated psychotherapist with skill in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.
  • Skilled in intake interviewing
  • Adept at treatment and discharge planning
  • Strong public speaker
  • Case management proficiency
Skilled in Cognitive Behavioral Therapy
Work History
Psychotherapist, Current
Par Rehab Services Lansing, MI
  • Develop goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guide clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy.
  • Display sensitivity to the cultural and linguistic needs of the clients and families served.
  • Provide comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Develop and implement treatment plans and modify when needed.
  • Conduct therapeutic individual and family therapy sessions.
Vocational Rehabilitation Counselor, 11/2016 to 05/2017
Peckham, Inc Lansing, MI
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  • Counseled clients to help them understand and overcome personal, social and behavioral problems.
Substance Abuse Counselor, 08/2014 to 08/2015
Michigan Therapeutic Consultants Gaylord, MI
  • Observed and monitored client behavior and responses to treatment.
  • Conducted therapeutic individual and family therapy sessions.
  • Developed and implemented treatment plans and modified when needed.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Connected clients with community service and resource agencies.
Master of Science: Vocational Rehabilitation , 2014
Alabama A&M University - Huntsville, AL
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Professional Summary
Seasoned Clinical Social Worker with over 24 years of experience in therapy and assessments, in various organizations in the medical field. Extensive experience in clinical supervision, oversight, and management and training. Continually exceed expectations by creating valuable partnerships and works well with people at all levels of the organization, including stakeholders, clients, and vendors.

Supervision & Managing

Creating Innovative Solutions

Suicide Risk Assessments

Therapeutic Expertise

Psychiatric Population Familiarity

Excellent Communication & Negotiation Skills

Extensive DSM-V KnowledgeExceptional Problem SolverClinical Documentation MasteryCommunity Resources Specialist Dual Diagnosis ExpertiseMood & Thought Disorders Specialist


Licensed Clinical Social Worker, State of Texas, 2015-currently

Licensed Clinical Social Worker, State of North Carolina, 1

Work History
Psychotherapist, 04/2015 to Current
Independent General Practitioner Beaumont, TX

Providing individual, couples, family, and group therapy to adolescents and adults in a private practice setting, as well as offering health services to persons in need, while primarily serving adult clients ages 14 to 100+.

Working with clients who are suffering from mental health issues and symptoms including depression, phobias, anxiety, substance abuse, physical or psychosomatic disorders and behavioral problems.

Completing diagnostic assessments and conducting a series of individual sessions with a client one or more times per week to assess need, build trust, and explore issues, while encouraging the client to talk about and explore their feelings and behavior.

Discussing progress toward goals with patients such as medication regimen, family relationships, educational programs, social development, or other behavioral problems, while always maintaining individual and group counseling notes and documentation following the treatment session.

Continuously evaluating therapy outcomes, changing methods and degrees of therapy when indicated by client reactions and needs, referring clients on to psychologists, psychiatrists, or other specialists for additional treatment plans when needed.

Conducting group sessions in a training capacity for other professionals, such as social workers, nurses, and teachers, who are interested in learning more about how groups work and how they function within them.

Keeping abreast of developments in theory and research, while networking within the health professional community and other potential business areas to maintain continuity of work and client base.

Undergoing personal supervision with another appropriately qualified person, in order to raise personal issues and professional concerns arising from work.

Lead Clinical Social Worker, 01/2018 to Current
Heart to Heart Hospice Beaumont, TX

Overseeing and directing the activities and programs of the hospice, providing services to adults, children, and adolescents.

Coordinating services with other company programs to represents the clinical programs on special projects as well as serving as liaison to the medical council.

Providing clinical oversight and administrative leadership for all social work staff, ensuring that units meet all appropriate standards.

Educating clients about death and dying processes and provide grief counseling, as well as completing psychosocial assessments of patients and their families, particularly as it pertains to end-of-life issues.

Regularly visiting and providing support, resources, and counseling to patients and families receiving hospice services.

Clinical Social Worker, 04/2016 to 07/2017
Deer Oaks Behavioral Health Organization Beaumont, TX

Completing diagnostic assessments and providing individual and family therapy to persons living in nursing homes

Collaborating with all other health providers caring for the individuals to provide the best care possible.

Expanding the organization\\'s capabilities by being the first employee to provide teletherapy to clients.

Working together with a PhD psychologist, a psychiatrist and the nursing home staff to provide the best care possible.

Clinical Social Worker, 04/2015 to 02/2017
Texas Home Health Hospice Beaumont, TX

Providing clinical oversight for social work staff.

Completing psychosocial assessments of patients and their families particularly as it pertains to end of life issues.

Regularly visiting and providing support, resources, and counseling to patients and families receiving hospice services.

Educating clients about death and dying processes, as well as providing grief counseling.

Clinical Social Worker, 09/2015 to 03/2016
Baptist Hospital of Southeast Texas Beaumont, TX

Completing psychosocial assessments of patients mainly on the senior care unit.

Providing individual, family, and group therapy.

Collaborating with interdisciplinary treatment team, community agencies, and providers to develop treatment and discharge planning.

Clinical Operations Manager, 05/2013 to 11/2014
Monarch Cary, NC

Supervising, planning, coordinating, providing leadership, and directing the administrative and clinical activities for four outpatient mental health clinics using an open access model through the use of teletherapy.

Providing clinical oversight and administrative leadership for seven psychotherapists, one psychiatrist, one nurse practitioner, one physician assistant, one L.V.N., and six administrative assistants.

Ensuring daily that the persons being served are properly triaged and getting the services they need in a timely and appropriate manner.

Developing and implementing policies and quality improvement procedures for the agency.

Providing direct clinical services including individual therapy, triaging, and crisis intervention.

Liaising with county behavioral health and other community partners to build collaborative resources.

Teaching crisis intervention training to local law enforcement officers and first responders.

Participating and collaborate in community events and committees in order to better serve our clients and community.

Clinical Social Worker, 04/2007 to 05/2013
Central Regional Hospital Butner, NC

Performing psychosocial assessments, treatments, and discharge planning of patients withsevere and persistent mental illness and substance abuse issues.

Providing clinical oversight and administrative leadership for 15 clinical social workers when regular supervisor is absent.

Working with an interdisciplinaryteam of professionals including duke and UNC psychiatrists, nurses, recreation therapists, psychologists, pharmacists, and other medical providers.

Training duke and UNC psychiatry residents.

Providing group, individual, and family counseling as well as psycho education including DBT and other evidence based practices.

Providing clinical oversight and administrative leadership for all department social workers when regular supervisor is absent.

Organizing and leading meetings to put together comprehensive discharge and treatment plans.

Providing clinical supervision and training for students in M.S.W. programs from local universities.

Previous Work History

Clinical Social Worker - Triumph, LLC - Hillsborough, NC - 2006 to 2007

Clinical Care Manager - Value Options - Research Triangle Park, NC - 2005 to 2005

Clinical Social Worker - John Umstead Hospital - Butner, NC - 2000 to 2005

Program Director - Holly Hill Behavioral Hospital - Raleigh, NC - 1999 to 1999

Instructor (part-time) - Piedmont Community College-Roxboro, NC - Fall 1998

Clinical Social Worker and Supervisor - Tri-County MHMR - Conroe, TX - 1994 to 1997

Instructor - San Jacinto Junior College - Pasadena, TX - 1991 to 1994

Instructor - Lamar University - Orange, TX - 1988 to 1991

Master of Arts: Social Work in Children and Families, 1994
University of Houston - Houston, TX
Master of Arts: Sociology/Gerontology, 1988
Baylor University - Waco, TX
Bachelor of Arts: Sociology, 1986
Baylor University - Waco, TX