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Professional Summary

I am a highly motivated and compassionate psychology professional with career experiences that impact mental health and social services. My casework experience includes assisting patients with mental disorders and clients affected by disasters. I continue pursuing academic and practicum experiences that enable me to accurately diagnose and direct treatment for young adults with mental disorders. Ultimately, I plan to pursue a doctoral degree in mental health and open a clinic dedicated to treating children and young adults with mental disorders.

Skills
  • Executing experimental and observational methodology, surveying and sampling techniques
  • Developing and applying interventions plans
  • Identifying and reporting criminal behavior
  • Managing multiple complex cases effectively
  • Implementing crisis intervention techniques
  • Discerning and documenting patient behavioral challenges
  • Documenting and Managing Casework for Patients
  • Demonstrating interpersonal and listening skills
  • Employing critical thinking tactics
  • Engaging one-one and group presentation skills
  • Connecting and empathizing with clients and Children
  • Documenting written intervention plans
  • Planning and executing events to meet business objectives
  • Utilizing Microsoft Window Suite software
Work History
Caregiver SCS Agness, ORS
Disaster Case Manager II, 06/2018 to Current
Disaster & Humanitarian Service Houston, Texas
  • Manage 25-35 active cases of clients impacted by Hurricane Harvey Disaster 
  • Make referrals to social service agencies to assist clients with returning to their lifestyle prior to the disaster
  • Market the disaster recovery services and resources assistance to impacted citizens
  • Works directly in the implementation and monitoring of recovery plans for disaster survivors
  • Ensures that clients are meeting the required goals of disaster case management services
  • Network with organizations to guide client through sequence of delivery without duplication of benefits or services 
  • Prepare and makes case presentations on behalf of client
  • Actively participate in long-term recovery groups where such exist
Case Manager/ Child Care Worker, 06/2017 to 06/2018
Beal Counseling & Associates Houston, TX
  • Admitted new clients by reviewing records and applications; conducting orientations. 
  • Provided care to children with emotional disorders 
  • Assisted with patient treatments for bipolar disorder, clinical depression, anxiety disorders, schizophrenia disorders 
  • Prepared clients' discharge by reviewing and amplifying discharge plans 
  • Coordinated discharge and post-discharge requirements 
  • Performed orientation and training, and made resource referrals for patients' family members 
  • Maintained clients' records by reviewing case notes; logging events and progress.
Pasar Activity Specialist Intern, 08/2016 to 05/2017
Plano Independent School District Plano, TX
  • Assisted PASAR managers with planning and supervising extracurricular 
  • Assisted students with completing homework and learning computer programs in a structured safe environment. 
  • Modeled and use teachable moments to reinforce appropriate social skills and conflict resolution for students. 
  • Coordinated and managed art, music, and other activities designed to promote creativity, and critical thinking. 
  • Assisted site manager with arrival and departure procedures for students to promote accountability and security
Development Manager, 07/2015 to 06/2016
Freedom And Solutions, Inc. Richardson, TX
  • Identify and build relationships with local charities and shelters 
  • Manage 10 to 12 client representatives 
  • Conduct second round interviews of candidates 
  • Manage and report finances for inventory 
  • Coach management skills 
  • Conduct road trips and small group meetings 
  • Lead office impact meetings 
  • Teaching marketing skills and techniques to entry-level client representatives 
  • Train and mentor client representatives into event and development managers
Case Management Summer Intern, 05/2014 to 08/2015
CJC Educational Consultants Houston, TX
  • Assisted with the preparation of new client admissions by ensuring the documentation of records 
  • Assisted with the preparation of client discharges by reviewing and amplifying discharge plans 
  • Coordinating discharge and post-discharge requirements 
  • Helped identify social service resources for client referrals 
  • Assisted with maintaining client records by reviewing case notes; logging events and progress.
Education
Master of Education: Clinical Mental Health Counseling (LPC) (NBCC), August 2019 - Present
Texas Southern University - Houston, TX
Bachelor of Science: Psychology, May 2017
University of Texas At Dallas - Richardson, Texas
  • Completed a Bachelors of Science Degree with a major and minor.
  • Earned a 3.3 GPA in a major and minor course work.
This resume is created in 7 minutes.
Professional Summary

"Registered Nurse recognized for performing extremely well in high pressure and demanding situations, eagerness to learn new skills, assuming additional responsibilities and displaying integrity and professionalism at all times. Personable and articulate with strong clinical knowledge and skills, determination and resourcefulness with a passionate commitment to ensuring holistic care for patients. Works effectively as part of a multidisciplinary team with a proven ability in establishing and maintaining a strong rapport with patients, colleagues and other health care professional; and an excellent record of commitment to professional development, career advancement and quality improvement."

Acquired Certificates
  • Oct 2018: First Attack Fire Fighting Certificate (BlueHaven Care_Kiama)
  • Oct 2018: Chief + Warden Refresher Certificate (BlueHaven Care_Kiama)
  • Jul 2017: First Aid Certificate
  • Mar 2017: Blood Transfusion Certificate
  • May 2016: Fire Awareness and Evacuation (Warrigal_Alibion Park)
  • Aug 2015: Basic Wound Care Certificate
  • Mar 2015: Hand Hygiene for Nurses
Work Experience
Care Service Employee Feb 2018 to Current
Blue Haven Aged Care Facility Kiama, NSW
Care Service Employee Mar 2016 to Aug 2016
Warrigal Albion Park, NSW
Overseas Sales Mar 2004 to Dec 2006
Lotte International Trading Company Seoul, South Korea
Education Background
Bachelor of Nursing, Feb 2015-Current University of Wollongong Wollongong, NSW, Australia
Business, Feb 2007- Jan 2008 Macquarie University Sydney, NSW
Bachelor of Economics and International Trades, Jan 1997- Feb 2000 In-Ha University Incheon, South Korea
Clinical Placements
  • Blue Haven Care - Dementia Unit (Oct 2015)
  • Wollongong Hospital - C3 West_Respiratory Ward (Jan 2016)
  • Shellharbour Hospital - Medical Ward (May 2017)
  • Wollongong Hospital - B4 West_Surgical Ward (Sep 2017)
  • Shellharbour Hospital - Mirrabook_Mental Health Unit (Oct 2017)
  • Shellharbour Hospital - Emergency Department (May 2018)
  • Wollongong Hospital - Specialised Older Persons Mental Health Unit (Jun 2018)
  • Sydney southwest Private Hospital - Surgical Ward (Aug 2019)
References

Julie Cohen (Nursing Unit Manager at Surgical Ward, Sydney southwest Private Hospital)

Contact Number: 02 9

Jennifer Boyd-Skinner (Clinical Supervisor at University of Wollongong) Contact Number: 0414 737 179

Dale Wakefield (Nursing Care Manager at Blue Heaven Care Aged Care Facility)

Contact Number: 0491 053 438

This resume is created in 7 minutes.
Professional Summary
Experienced professional with strong leadership and relationship-building skills, with the ability to managing a wide variety of customer service issues quickly and efficiently. Energetic, result oriented team-player with diverse background in management and human service.
Skills
  • Crisis intervention techniques
  • Daily living activities educator
  • Employee training and development
  • Interviewing
  • Proven team leader
  • Quality assurance
  • Self-directed
  • Strong problem solver
  • Excellent planner and coordinator
  • Dedicated team player
  • Records maintenance
  • Critical thinking
Work History
ICQA/Order Picker, 11/2016 to Current
Amazon Fulfillment Center (ABE4) Easton, Pennsylvania, United States
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Worked as a team member performing product assistance and cleaning.
  • Andon Resolution, inventory defect control using various resources
  • Retrieving orders according to quantity, size etc. ensuring accuracy Maintain equipment and report. 
  • Adhere to health & safety policies and quality standards
Child And Youth Care Worker, Nurturing Arms Tobyhanna, Pennsylvania, United States
  • Organized activities that developed children\'s physical, emotional and social growth.
  • Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean.
  • Fostered reasoning and problem solving through active exploration games and activities.
Administative Assistant, ChildFirst Services Philadelphia, Pennsylvania, United States

  • Planned meetings and prepared conference rooms.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Supported Director through personal document management, calendar organization and collateral preparation for meetings.
  • Facilitated organized record retrieval and access by maintaining filing for both in-house and discharged residents.
Tour Duty Officer/Senior Youth Worker, Boys Town New York New York, New York, United States
  • Oversaw50+ juveniles in a correctional residential facility setting.
  • Completed intake paperwork, and searches.
  • Wrote daily reports that included recommendations for further treatment strategies and diagnostic efforts.
  • Provided intervention for youths in crisis with mental health disorders such asADHD and ODD, with the use of corrective teaching.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Planned, developed, and implemented procedures and movement throughout the building.
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
Program Supervisor, Catholic Guardian Society & Home New York, United States
  • Managed team of 20+ for Non-Secure Detention Program
  • Planned, organized, and delegated all assignments for Staff and residents
  • Recruited, orientated, and trained Management and staff
  • Developed and conducted strategic meetings, along with individual assessments targeted toward productivity and the development of staff
  • Worked with clinical team members to evaluate youths progress and recommend appropriate treatment plans.
  • Supervised and directed juvenile movement during various activities on and off campus.
  • Conducted routine and emergency head counts.
Shift Supervisor, Catholic Guardian Society New York, New York, United States
  • Shift leader of the ACT program for mental and hard to place youths
  • Created, developed, and implemented Independent Living Skills training program to assist youths transition back into social settings
  • Conducted needs assessments and referred youths to financial, medical. and social community assistance services
  • Planned and organized all outside recreational activities for youths
Assistant Manager, The Limited Inc Brooklyn, N.Y.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Conducted store inventories once per quarter.

 

Education
Certificate: Nursing Assistance, Municipal Training Center - Brooklyn, NY
Certificate: Data Entry, S.C.S. Business School - Brooklyn, NY
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Professional Summary
Empathetic and passionate Peer Support Specialist with a strong work ethic and exhibiting a positive attitude.
Skills
  • Strong public speaker
  • Computer proficient
  • Excellent communication skills
  • Crisis communication
  • Knowledgeable Community Resources
  • Case Management Skills
  • CNA - Caregiver
  • Four + years of Adult SMI and Geriatric populations
  • Three + years with Detox
  • Two + years with Alzheimer's and Dementia clients
  • Two + years working with elderly
Certifications
  • Peer Support Specialist Arizona State Certification, Food Handlers Certification, Level One Fingerprint Clearance Card, current CPR/First Aid.
Work History
Recovery Specialist 12/2018 to 03/2019
Connections AZ, UPC Phoenix, AZ
  • Builds patient empowerment through recognition individualization.
  • Worked to lessen the instance of seclusion and restraint by building therapeutic alliance and by exercising least restrictive means whenever possible. 
  • Demonstrates a high level of emotional intelligence.
  • Aids in patient's treatment planning, support,resources, housing, coordination of care and discharge planning.
Behavioral Health Technician - BHT 03/2017 to 2018
Behavioral Staffing Phoenix, AZ
  • South West Behavioral - Crisis Recovery Unit - CBI- BHT duties
  • Marc Resource Center - BHT duties - 3/2017 - 1/2018
  • Concentric Health Solutions - 1/2018 to 1/2019
  • Progress notes, Acuity checks, Admissions and Discharges, Facilitating Groups
  • Monitored psychiatric medications and recommended clinical interventions when needed. 
Peer Recovery Coach - Overnight 01/2017 to 03/2017
RI Recovery Internantional RRC Peoria, AZ
  • Act as an Advocate for the needs and rights of every client.
  • Ability to teach/train recovery information and recovery tools.
  • Utilized Avatar program for Individual Progress Notes.
Youth Organization For You Leader 07/2014 to Current
Child and Family Support Services Phoenix, AZ
  • Motivational speaker at community service project-related professional conferences and meetings.
  • Developed curriculum for innovative programs and activities based on analysis of community needs and interests.
  • Served as liaison within the community for Behavioral Health issues with professional, business and civic groups, community organizations and individuals.
Education
Associate of Arts: Communications Current Glendale Community College - Glendale, Arizona
Volunteer Experience
  • Phoenix Zoo - Animal Assistant Volunteer 2012
  • Tolleson Senior Center - Kitchen and Aid Volunteer 2009
  • Boys and Girls Club - Volunteer 2009