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Professional Summary
Ambitious Customer Service Manager experienced with managing complex projects and driving productivity improvement. Cultivates positive customer relationships through clear and helpful communication.
  • CPR/First Aid certified
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • Attention to detail
  • Team building
  • Strong client relations
  • Training development aptitude
  • Local/state health laws knowledge
  • Proficient in cash management
  • Critical thinking
  • Business correspondence
  • Filing and data archiving
Work History
02/2013 to Current
Chief Executive Officer Homemaker Manchester, NH
  • Cared for my three young daughters, to include: bathing, feeding, and teaching them basic skills to prepare them for pre-school.
  • Maintained a clean and organized home while adhering to the latest child safety guidelines.
  • Managed family schedule, to include: school and medical appointments, daily errands, and coordinating and attending playdates.
  • Created and executed the budget for the family.
  • Planned and prepared healthy meals for the family.

03/2010 to 01/2013
Licensed Nursing Assistant Maple Leaf Health Care Center Manchester, NH
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.

04/2007 to 02/2010
Chief Executive Officer Homemaker Manchester, NH
  • Cared for my young daughter, to include: bathing, feeding, and teaching her basic skills to prepare her for pre-school.
  • Created engaging activities and learning plans that were age-appropriate for my daughter.
  • Managed family schedule, to include: school and medical appointments.
  • Created and executed the budget for the family.
  • Planned and prepared healthy meals for the family.

Dental Assistant Certification: Seacoast Career School - Manchester, NH
  • Received practical hands-on training in x-ray production, mold making, and identifying various signs of dental infections.
  • Performed dental cleanings, polishing and charting of provisional crown and bridge restoration under the supervision of dental physicians and school staff.
Nursing Assistant Certification:
LNA Career School - Manchester, NH
This resume is created in 7 minutes.
  • Keen and proven Sales Executive with an outstanding client satisfaction history and superior work ethic. Heavily skilled at establishing and maintaining superb relationship networks with client vendors and all levels of staff with high degree of courtesy and professionalism. Adept at identifying opportunities, negotiating deals of all sizes and introducing complex information to any audience. Practiced at functioning well as an independent worker with little to no Supervision or as part of an executive management team.
  • Top Performing Sales Team Lead
  • Student Mentality, Strategically Adaptive
  • Strategic Planning & Development
  • Sales Program Design & Implementation
  • Strong Oral and Written Communication and Conduct
  • Sales Support & Marketing Development
  • Customer Service & Client Cycle Follow Through
  • Multi-Channel Product and Service Distribution
Chief Executive Officer Jan 2015 to Current
Jazzy Management Group, Inc Los Angeles, CA
  • Awarded DirecTV Partner of the Year 2016, 2015, 2014 & 2013.
  • 2017 Manager of the Year Nominee.
  • 2016 Recognized as Top National Conference Speaker for Speaking Performance at National Conferences preceding 3 years.
  • 2016, 2015, 2014 & 2013 Bestowed Presidential Award for Ranking in the Top 5% of National Sales Teams.
  • Awarded 2016 AW Manager of the Year.
  • 2015 Final Four NCA Tournament Attendee Awarded through DTV Sales Contest.
  • 2014 Chosen Super Bowl Attendee Awarded through DTV Partnership Program JMGI is an authorized dealer for DirecTV and Sprint Core Lifeline Program they specialize in positioning highly trained sales staff in principal retail locations: Costco, Best Buy, Sam's Clubs, Fry's, Wal-Mart, and Fred Meyer.
  • Client relations are held to the highest standards and managed on the level of the occupying retailer and the rules and standards of the service contract holder.
  • JMGI was recognized as a Top 10 Earner of 2016.
  • Operates a full cycle, multi-channel recruiting system aiding rapid territory growth.
  • JMGI Stores, orders and maintains an appropriate inventory of technical devices in secure and locked storage.
  • Regulates an appropriate distribution of inventory from Sales Lead to Client Activation.
Chief Operating Officer Jan 2011 to Jan 2015
Jazzy Marketing Group, Inc Seattle, WA
  • JMGI Seattle began in Northern Washington Coast and expanded to the Southern Coast of Washington within 12 months.
  • With-in 24 months the sales territory tripled as well as pioneered high producing branches in other territories.
  • Developed and Managed a training program that energized the sales teams as experts on delivering a first class member experience and generating high sale volume.
Sales Manager Jan 2011
Irie Management San Ramon, CA
  • Consistently ranked in the top 20 Sales Representatives nationwide.
  • Promoted as a team lead and trained 4-6 Sales Representatives weekly.
  • Shadowed the Upper Executives and received in depth trained in management, tracking, auditing and calculating sales of multiple teams.
Jan 2010
Earthship Biotecture Todos Santos Baja, CA
  • Lived onsite with Volunteers and building leads for 60 days per project.
  • Lived a pretty amazing experience camping with multiple strangers from all walks of life.
  • Worked 10 hours a day mixing cement, laying framework and sourcing supplies for fully sustainable homes.
Jan 2007 to Jan 2010
United Airlines Aviation Store Keeper San Francisco, CA
Lead Technician Jan 2001 to Jan 2007
Oakland, CA
Aviation Machinist Mate Jan 1996 to Jan 2001
US Navy Moffett Field Mountain View, CA
Education and Training
ITT Technical University Bachelors Computer Networking Hayward, California
US Navy, C School Cherry, North Carolina
Us Navy, A School Millington, Tennessee
auditing, Oral, Conferences, Client, clients, Client relations, Customer Service, executive management, inventory, Team Lead, Marketing Development, negotiating, networks, positioning, producing, Program Design & Implementation, Speaker, Speaking, recruiting, retail, SALES, Sales Support, Strategic Planning & Development, Supervision, Written Communication
This resume is created in 7 minutes.
To pursue a career in the maritime industry, or the security industry.
  •  Licensed Third Mate
  • Commissioned Ensign (USN)
  • First Aid Certified
  • Chart Reading and Navigation Skills
  • Security Clearance 
  • Strong Attention to Detail
  • Excellent team-builder
  • Made Dean's List 6 Semesters
  • Nominated for the National Leadership Honor Society
  • Earned a Summer Sea Term Scholarship
  • Completed three summer cruises on the TS Empire State
Professional Experience
SUNY Maritime College May 2016 to August 2016 Division Officer
Bronx, NY
  •  Supervised maintenance work parties and additional ship work assignments.
  • Responsible for creating a safe work environment for my peers.
  • Accountable for over 100 cadets.
  • Enforce and maintain all standards set forth in the rules and regulations.
SUNY Maritime NROTC Battalion Company Executive Officer
Bronx, NY
  • Carry out orders passed down by the Commanding Officer
  • Enforce the Navy's core values
Suny Maritime NROTC Battalion August 2015 to December 2015 Phsyical Training Instructor
Bronx, NY
  • Plan workouts for Alpha Company
  • Ensure Safety of peers during Physical Training
SUNY Maritime College May 2017 Bachelor of Science: Marine Transportation Bronx, NY
Minor in [Intermodal Security}

Work History
UPS December 2015 to May 2016 Shipper
Commack, NY
This resume is created in 7 minutes.
Focused and driven college student with extensive background and skills working with others of all ages. Versed in the basic strategies of customer service, seeking first-hand experience as a hostess.
  • Dependable worker
  • cooperative with all ages 
  • Executes difficult conversations
  • Business major 
  • Skilled negotiator   
  • Google analytics
San Diego State University San Diego, CA, US
  • 3.5 GPA
  • Business marketing major
  • Continuously growing knowledge of the operations of business and customer service through relevant university courses
01/2017 to Current
Executive Officer Alpha Chi Omega Sorority San Diego, CA
  • Assistant event coordinator and assistant member educator
  • Plans and executes chapter-wide events
  • Teaches leadership, cooperation and organizational skills
08/2016 to Current
Associate Officer Best Buddies Organization San Diego, CA
  • Plans and assists in events for members of the San Diego community with disabilities
  • Assists in running weekly meetings along with special events 
  • Teaches unique forms of conflict resolution and adaptability in delicate situations
01/2012 to 10/2015
Volunteer Youth Sport Coach Folsom Junior Bulldogs Folsom, CA
  • Taught and managed children ages 6 - 14
  • Learned to lead/teach others effectively
  • Dedicated 15-20 hours per week to volunteer