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Skillful Executive Officer resume

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Professional Summary
Ambitious Customer Service Manager experienced with managing complex projects and driving productivity improvement. Cultivates positive customer relationships through clear and helpful communication.
Skills
  • CPR/First Aid certified
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • Attention to detail
  • Team building
  • Strong client relations
  • Training development aptitude
  • Local/state health laws knowledge
  • Proficient in cash management
  • Critical thinking
  • Business correspondence
  • Filing and data archiving
Work History
02/2013 to Current
Chief Executive Officer Homemaker – Manchester, NH
  • Cared for my three young daughters, to include: bathing, feeding, and teaching them basic skills to prepare them for pre-school.
  • Maintained a clean and organized home while adhering to the latest child safety guidelines.
  • Managed family schedule, to include: school and medical appointments, daily errands, and coordinating and attending playdates.
  • Created and executed the budget for the family.
  • Planned and prepared healthy meals for the family.
03/2010 to 01/2013
Licensed Nursing Assistant Maple Leaf Health Care Center – Manchester, NH
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
04/2007 to 02/2010
Chief Executive Officer Homemaker – Manchester, NH
  • Cared for my young daughter, to include: bathing, feeding, and teaching her basic skills to prepare her for pre-school.
  • Created engaging activities and learning plans that were age-appropriate for my daughter.
  • Managed family schedule, to include: school and medical appointments.
  • Created and executed the budget for the family.
  • Planned and prepared healthy meals for the family.
Education
Dental Assistant Certification: Seacoast Career School - Manchester, NH
  • Received practical hands-on training in x-ray production, mold making, and identifying various signs of dental infections.
  • Performed dental cleanings, polishing and charting of provisional crown and bridge restoration under the supervision of dental physicians and school staff.
2010
Nursing Assistant Certification:
LNA Career School - Manchester, NH

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Job-winning Executive Officer resume

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Summary
Communications * Public Relations * Outreach Experienced public relations and media strategies professional with a top-secret clearance and an established and extensive background leading communication outreach efforts for large organizations and senior executives. Proven track record managing complex national security communication efforts with the skill, accuracy, and timeliness necessary to mitigate the impact of crisis situations. Diverse communication and public relations experience includes critical, domestic and international assignments, including the White House, the Department of Defense, and the Department of Homeland Security. Recognized ability to build and mentor outstanding teams.
Experience
01/2016 to Current
Chief of Communications AMERICAN PSYCHIATRIC ASSOCIATION
  • Serves on the senior executive team of the national medical society, which advocates for psychiatry and the nation's mental health.
  • Coordinates and oversees all aspects of Communications & Public Affairs, Integrated Marketing and Member Communications for the 37,000-member, 75-chapter American Psychiatric Association.
01/2015 to 01/2016
Chief DEFENSE HEALTH AGENCY
  • Oversaw the Defense Health Agency's public outreach, media, strategic and incident communications efforts and serves as the principal advisor to the Director of DHA on all internal and external communications.
  • Managed and oversaw a 7-person team to develop media strategies for DoD's 9.4 million eligible beneficiaries which is proved through the $17 billion defense health program.
  • Led the communications team for DoD's new $4.3 billion electronic health record.
01/2014 to 01/2015
Assistant Secretary DEPARTMENT OF HOMELAND SECURITY
  • Appointed by President Obama to oversee the Department of Homeland Security's public outreach, media, strategic and incident communications efforts and served as the principal advisor to Secretary of Homeland Secretary on all internal and external communications.
  • Prepared the Secretary Jeh Johnson for high profile media engagements including 60 Minutes, all the Sunday morning shows, CNN, Fox News, and MSNBC.
  • Managed and oversaw a 30-person team to develop media strategies for the 3rd largest government agency with over 240,000 employees.
  • Developed and executed high profile crisis communications plans for numerous incidents to include DHS funding, unaccompanied minors, Secret Service, domestic terrorism, executive orders on immigration to name a few.
01/2013 to 01/2014
Assistant Director THE WHITE HOUSE
  • Managed and oversaw a team to develop outreach strategies on veteran, wounded warriors and military family issues.
  • Developed and managed outreach strategy for veteran service and military service organizations, in close coordination with the White House Veteran and Military Family Task Force.
  • Coordinated and executed presidential visits to Walter Reed, military installations and all wounded warrior events.
  • Represented the Obama Administration at events discussing the Administration's veteran polices.
01/2011 to 01/2013
White House National Security Council NSC － Washington, DC
  • Prepared daily press guidance for the White House Press Secretary on national security topics to include Asia, Iraq, Africa, South America, counter terrorism, and Guantanamo Bay.
  • Responded to hundreds of media queries from the White Press Corps and international media.
  • Drafted and cleared over a hundred press releases that were sent to a list served over 6,000 media journalists.
  • Served as the media liaison between the White House and the Pentagon on all defense issues to including military sexual assault, suicides, sequestration, and women in combat.
  • Traveled with the White House Press Corps on several presidential trips to Asia and South America; edited, cleared, and transmitted numerous press releases and fact sheets.
01/2009 to 01/2011
Defense Press Officer The Pentagon － Washington, DC
  • Prepared daily press guidance the Pentagon Press Secretary on defense topics to include the Guantanamo Bay Detention Facility, Western Hemisphere, and Southern Command.
  • Traveled to Guantanamo Bay 15 times serving as the principal Defense spokesman - escorted hundreds of U.S.
  • and international journalists who covered the military commission hearings.
  • Deployed to Haiti to assist Southern Command with its Operation Unified Response public-affairs mission after the 2010 earthquake.
  • Traveled with Robert Gates, the Secretary of Defense, on his last trip to Iraq and the UAE; assisted the Pentagon spokesman with press queries for the Pentagon traveling press corps.
  • Responded to hundreds of media queries from the Pentagon Press Corps and international media.
01/2007 to 01/2009
Brigade Public Affairs Officer Fort Carson, CO
  • Deployed to Iraq in support of Operation Iraqi Freedom as the senior media officer for a heavy brigade combat team comprised of 4,300 soldiers and civilians.
  • Developed the media plans, responded to media queries and drafted press releases for all aspects our yearlong deployment including media queries for our fallen soldiers.
  • Developed and coordinated the embed plan for Craig Walker, Denver Post photographer, for his series "Ian Fisher: American Soldier," which earned Craig the Pulitzer Prize for photography.
01/2005 to 01/2007
Deputy Public Affairs Director Seoul, Korea
  • Managed media operations, command information, and community relations for 45,500 soldiers, Army civilians, and family members.
  • Company Commander, 516th Delta Company (Postal), 8th Personnel Command.
01/2003 to 01/2005
  • Provided general and direct postal support to 72,000 military and U.S.
  • civilian personnel, retirees, and family members throughout the Republic of Korea.
  • Commanded the largest postal company in the Pacific Theater with five post offices and two geographically dispersed platoons.
01/2001 to 01/2003
Public Affairs Officer Office of the Chairman of the Joint Chiefs of Staff, The Pentagon － Washington, DC
  • Developed, coordinated, and executed public-affairs strategy and plans for the Chairman, the Joint Staff, and the Assistant Secretary of Defense for Public Affairs.
  • Prepared public affairs guidance for the Chairman and Vice Chairman for press briefings and media interviews.
  • Joint Staff public affairs briefer immediately following the 9/11 terrorist attack on the Pentagon and Operation Enduring Freedom.
01/1998 to 01/2001
Executive Officer Defense Media Activity － Alexandria, VA
  • Reduced military slots 75%-with no loss of mission capability-by restructuring billets for the European and Pacific issues of Stars and Stripes.
01/1996 to 01/1998
Test Control Officer Commander HHD － Raleigh, NC
  • Supervised five military and one civilian personnel to determine enlistment qualifications; determined 6,000 enlistments from more than 20,000 applicants.
  • American Forces Korea Network, Seoul, Korea, 1.
  • Commanded a joint-operation, broadcast network to provide AM / FM radio and television-command information support to more than 60,000 DOD personnel and their families in the Republic of Korea.
01/1994 to 01/1995
Executive Officer
  • Headquarters & Headquarters Company 8th Personnel Command, Seoul, Korea,.
01/1993 to 01/2013
NSC Press Officer U.S. ARMY, LT. COL
01/1993 to 01/1994
Army Officer & Specialty Training
Education and Training
1991
B.A: AMERICAN HISTORY UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL AMERICAN HISTORY
Interests
Bronze Star *Legion of Merit *Department of Homeland Security Distinguished Service Medalincludes documenting who within Consumer Response "owns"
Skills
Army, Agency, broadcast, community relations, crisis communications, government, Director, Marketing, media plans, mental health, Network, Personnel, photography, photographer, Press, press releases, psychiatry, radio, FM, strategy, strategic, television
Additional Information
  • Honors and Awards *Bronze Star *Legion of Merit *Department of Homeland Security Distinguished Service Medalincludes documenting who within Consumer Response "owns"

Top Executive Officer skills

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Experienced Executive Officer resume

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Skills
  • Proficient in Microsoft Office core applications
  • Adobe Creative Cloud
  • Website Creation (Wix, Shopify, and WordPress)
  • Canva
  • Copy-writing
  • Haitian Creole
Work History
Chief Executive Officer 01/2017 to Current
Self Employed – Tallahassee, Fl
  • Created, Marketed and Managed successful online retail business with over 2500 dollars in sales per month and 120% return on investment .
  • Solely responsible for all bookkeeping, shipping, public relations, inventory acquisition, supplier management, market research, and quality assurance.
  • Able to juggle multiple clients and maintain excellent feedback rating.
  • Consistently driving  cost reductions and improving business practices
  • Created 5 ad campaigns for facebook and instagram that resulted in high conversion rates
Graduate Assistant 05/2018 to Current
College of Business – Tallahassee, Fl

In this position I assisted the college of business event coordinator in several area's including:

  •  Coordinated venue spaces, caterers, and event setup
  • Worked with clients to implement their vision and mitigate their concerns
  • Created training manual for employees in event department
  • Trained interns in the fundamentals required in this department
  • Set up ,managed ,and executed small events from start to finish
Food And Beverage Internship 04/2017 to 08/2017
Cullusajah Resort – Highlands, North Carolina

I was given the opportunity to be hired as the companies youngest intern for this food and beverage internship.

In the program I rotated as a server,bar attendant,hostess,supervisor , and manager on duty
Pier Agent 01/2015 to 01/2017
SMS International Shore Operations – Miami, FL

Pier Agent Lead-(Jun 2016-Jan 2017)

  • Supervised a team of 10 Pier Agents
  • Trained and oriented new Pier Agents

Pier Agent(Sep 2015-Jun 2016)

  • Worked with customs agents to facilitate passenger compliance
  • Checked guests in and oriented them to facilities
  • Assisted disabled guests with ADA accommodations
  • Conducted the intake process for numerous different cruise lines
Education
MBA: Master In Business Administration 2019 Florida State University - Tallahassee, FL
Bachelor of Arts: Hospitality and Tourism Management 2018 Florida State University - Tallahassee, Florida

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