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Professional Summary

I'm a well-rounded business and education professional with experience in student services, instructional design and technology, curriculum development, military operations, healthcare, and administration. My educational background encompasses business, public administration and policy, instructional design and technology, and educational leadership. I've worked in higher education for over 10 years and assisted institutions with strategic visioning, analyzing profit & loss and budget reports, conducting employee training and producing conducive designs, enrollment management, and operational initiatives. I'm highly skilled in fostering a student centered learning environment that ensures quality in student services, promotes an environment committed to improvement and employee performance. I'm a current member of my employer's Supportive Intervention Team (SIT), Disciplinary Review Board (DRB), student advising, and co-curricular and assessment teams. Serving in these various capacities, aligned with my instructional experience, has afforded me the opportunity to appreciate all aspects of the student learning experience within an institution of higher learning.

  • Teaching & Learning Theories
  • Organized
  • Tax Accounting
  • Fiscal Budgeting Knowledge
  • Oracle Proficiency
  • Financial Reporting Specialist
  • Top-Rated Sales Performance
  • Negotiation Skills
  • Needs Assessments
  • Instructional Design
  • Creative Instruction Style
  • Course Planning
  • Team Building & Supervision
  • Training and Development
  • Personnel Management
  • Contract Management
  • Resource Management Expertise
  • Customer Relationship Management Software (CRM)
  • Customer-Focused
  • Strong Interpersonal Skills
  • Community Relations
  • Workforce Planning
  • Process Improvement Techniques
  • Critical Thinking
  • Adult Learning Specialist
  • Personable and Approachable
  • E-learning Programs
  • Adobe Captivate, Articulate & Storyboard Proficient
  • Extensive Knowledge of Higher-Education Administration
Work History
Associate Director for Programs and Services, 02/2019 to Current
University Of ChicagoChicago, Illinois
  • Researched, wrote, and reviewed appropriate funding sources such as government programs and private foundations.
  • Organized educational forums, meet-ups and pitch events to promote networking and connectivity between the Department of Defense, entrepreneurs, service providers, employers, and funders.
  • Oversee student-experiences, recruitment and enrollment, and funding for all military-affiliated students across all disciplines and education levels.
  • Create a conducive environment for military-affiliated staff, faculty and students.
  • Maintained organization's social media accounts and websites, adding new, exciting content on consistent basis.
  • Coordinate faculty research around issues related to veterans and military-life.
Veteran Services Director/Conduct and Title IV Designee, 01/2014 to Current
City Colleges of Chicago-Kennedy King CollegeChicago, IL
  • Oversee daily office operations for staff ofVeteran AffairsDepartment.
  • Complied annual recommendations for fiscal budgeting.
  • Developed and executed a streamlined process, services and orientation, for military-affiliated persons and their dependents entering the college.
  • Implemented and executed strategies that increased veteran enrollment consistently by 150%, retention by 30%, and completion to over 50%.
  • Ensured the institution's compliance with federal & state policies of the Department of Veteran Affairs, which led to consistent designation as a Military Friendly School and approval of 62 associate degrees and 42 basic & advanced certificates for certification with the VA and Department of Defense tuition assistance program.
  • Collaborate withexternal employmentpartners, unions,and manage military workforce development programs within the institution, which led to 92% placement for our Gas Utility Worker Program for military-affiliated students.
  • Generated and analyzed enrollment, retention and graduation data, to ensure that the administration and programmatic offerings for students, meets the needs for military-affiliated students.
  • Developed strategies that involved partnering with supportive services and student finance, to ensure that the military-affiliated students were receiving a comprehensive and holistic service from the campus.
  • Assess and create instructional design materials for student-veteran learning to include utilization of universal design and learning theories.
  • Develop and execute outreach goals to bring external services to the campus for military-affiliated students.
  • Serve as the student conduct designee for the campus, which included ensuring due process is given to all students, generating reports, and making disciplinary recommendations to the campus president.
  • Counsel military-affiliated students on transferability of Joint Service Transcript credits, military and veteran education benefits, housing, food-insecurities, and advise on degree planning.
  • Serve as staff advisor for the Student Veteran Association chapter on-campus.
  • As a certified state and federal veteran services officer, assist military-affiliated students and their dependents with identifying and applying for applicable disability, indemnity, or retirement compensation.
Adjunct Instructor-Veterans Success Course, 01/2017 to Current
City Colleges of Chicago-Kennedy King CollegeChicago, IL
  • Create and align curricula targeted at assisting military veterans with a smooth transition into higher education.
  • Develop syllabus, assessment rubrics and course curriculum.
  • Deliver learning-centered instruction by establishing a classroom environment conducive to student learning.
  • Managing the learning environment through keeping accurate records, submitting grades, enforcing campus and academic and attendance policies.
  • Motivate and inspire students to achieve their highest potential in an educational setting.
  • Online and Campus delivery method of instruction.
  • Researched and updated all required learning materials needed for first year student-veterans.
Adjunct Instructor-College of Business, 01/2015 to Current
Kennedy - King CollegeChicago, IL
  • Develop syllabus, assessment rubrics and course curriculum.
  • Deliver learning-centered instruction by establishing a classroom environment conducive to student learning.
  • Managing the learning environment through keeping accurate records, submitting grades, enforcing campus and academic and attendance policies.
  • Motivate and inspire students to achieve their highest potential in an educational setting.
  • Online and Campus delivery method of instruction.
  • Courses include Marketing, Human Resource Management, Principles of Management, Organizational Behavior, Business Communications, Entrepreneurship, and Intro to Business.
Senior Admissions Advisor, 08/2014 to 12/2014
Northwestern Business CollegeBridgeview, IL
  • Qualify potential students for admissions to the institution.
  • Conduct personal interviews of students and their support groups.
  • Provide customer service for each student from the admissions process to graduation.
  • Pointed students to relevant information about academic and personal support services available at the college.
GED Instructor, 01/2011 to Current
Pilgrim Missionary Baptist Church of South ChicagoChicago, IL
  • Instruct students in classroom setting.
  • Assess student understanding of requirements to obtain GED and record student accomplishments.
  • Conduct a needs assessment of each participant and develop action plans.
  • Monitor participants' needs and remediate educational deficiencies as needed.
  • Provide administrative support and resources as needed.

Assistant Director Of Admissions (Military Division), 01/2007 to 12/2013
DeVry UniversityChicago, IL
  • Accountable for overall management, staffing and training for new Admissions office with over 100 employees.
  • Assisted the Director of Admissions with designing and implementing training and continuous development programs for all new hires and current employees.
  • Developed strategies that successfully improved outreach presentations and sales processes resulting in increased sales revenue and improved employee performance.
  • Manage budgets, fiscal planning, and auditing of Admissions department.
  • Create and implement strategic planning for community engagement and partnership outreach campaigns, employee performance, risk management, and recruitment initiatives.
  • Travel to educate departments and campuses about military processes and procedures on VA benefits, tuition assistance, and vocational rehabilitation.
  • Achieved all levels of Admissions Advisor (I-IV) from 2007 to 2009.
Hospital Corpsman, 01/1999 to 05/2005
United States NavyWorldwide
  • Ensure the health and safety of all Sailors and Marines within the unit.
  • Administer and manage immunization, assessment and treatment plans.
  • Assist medical physicians and nursing staff with surgical procedures in a hospital and combat field setting.
  • Serve as a combat medic in urban warfare environment and render care to the injured.
  • Train members on First Aid and Cardiopulmonary Resuscitation (CPR).
  • Developed and implemented nursing care plans.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Appropriately diagnosed and treated a variety of diseases and injuries in a general practice setting.
  • Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions.
  • Administered and prescribed appropriate courses of treatment, including pharmaceutical medications.
  • Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
  • Inspected medical instruments, equipment and operating rooms to maintain proper hygiene and sterility.
  • Monitored patients' condition and progress and re-evaluated treatments as necessary.
  • Continuously maintained proper safety and took precautionary measures to avoid the spread of disease and infection.
Master of Science: Instructional Design And Technology-Technology Specialist, December 2019
Western Illinois University - Macomb, IL

Courses are specific towards assisting educational professionals with improving their knowledge of educational technology, instructional design, instructional media development, online & distance learning development, and workplace learning & performance.

Ed.D.: Educational Leadership And Administration, May 2019
Chicago State University - Chicago, IL

Courses are specific towards higher education leadership and administration. Courses are based on research and theory in the organizational, sociological, legal, economic, political, philosophical and historical foundations of education.

Masters : Certified Online Learning Administrator, 2017
University of Illinois Springfield - Springfield, IL
The COLA, offered through the Illinois Online Network (ION), is a comprehensive professional development program that recognizes and certifies faculty, staff, and administrators who achieve a measurable level of knowledge related to online program support and administration.
Masters: Online Teaching, 2017
University of Illinois Springfield - Springfield, IL
The MOT, offered through the Illinois Online Network (ION), is aprogram thathelps online and campusfaculty& staff towards demonstrating knowledge relatedto online course design, online instruction, and other issues for onlineteaching & learning.
Graduate Certificate: Chief School Business Official, 2017
University of Illinois Springfield - Springfield, IL
Courses are specific towards advanced study and preparationin the organization and administration of the management of fiscal, physical,and human resources of a public school district in Illinois.6-Hour (3 semester) internship completed at Oak Lawn School District 123
MBA: Accounting, 2015
American Military University - Charlestown, WV
Courses were specific towards the practice and body of knowledge concerned primarily with recording transactions, keeping financial records, auditing, analyzing, and taxation. Systematically identify, record, measure, classify, verify, summarize, and interpret financial information.
MPA: Public Policy and Not For Profit Management, 2013
Keller Graduate School of Management - Addison Campus - Addison, IL
Courses were specific towards public policy, public finance,grant writing, and nonprofit management.
Graduate Certificate: Health Services Management, 2013
Keller Graduate School of Management - Chicago, IL
Courses were specific towards healthcare finance, healthcareadministration, and healthcare law.
Bachelor of Science: Technical Management, 2009
DeVry University - Chicago, IL

Courses were specific towards business, management,information technology, and communications.

  • Awarded the United States Navy Sailor of the Quarter.
  • Navy and Marine Corps Achievement Medal.
  • Combat Readiness Medal.
  • Field Medical Services Fleet Marine Force Medal.
  • Global War on Terrorism Medal.
  • 5 Time PRIDE Recipient from DeVry University.
  • Phi-Theta and Phi-Beta Honors Society Member.
  • Developed and implemented a freshmen seminar designated for military-affiliated students and their dependents within City Colleges of Chicago.
  • Implemented strategies for recruitment and completion that increased completion rates in the Gas Utility Worker Program to over 92% from 63%, and placement to 92% from 74%.
  • Conducted a mixed-methods study within City Colleges of Chicago on military-affiliated students and their perceived level of effectiveness in transitional support services preparing them for higher education. Anticipated release date of publication is January 2019 and presentation of findings at NASPA in February 2019.
  • Serve as a panel member alongside personnel from the Department of Defense, Illinois Secretary of State, Illinois Department of Employment Security and U.S. Department of Labor, for Illinois' Pathway to Careers for Military Veterans.
  • Illinois Professional Educator License-Chief School Business Official Endorsement
  • Masters of Online Teaching
  • Certified Online Learning Administrator
  • Certified State and Federal Veteran Services Officer
This resume is created in 7 minutes.
Skilled Registered Medical Assistant with good knowledge and understanding of development factors specific to child to adult patients. Efficient who demonstrates strong management and prioritization skills
  • Effective problem solver
  • Excellent time management skills
  • Adherence to high customer service standards
  • Microsoft Outlook, Word and Excel
  • Effective leader
  • Staff training/development
  • Employee scheduling
  • Registered Medical Assistant 
  • CPR/First Aid certified
  • Patient-focused care
  • Efficient and reliable team player
  • Adaptable
Leading Petty Officer Naval Medical Center San Diego, CA
  • Led, guided and supported 88 military and civilian personnel on the daily operations of one of the busiest departments providing assistance of administrative services to 6,500 staff.
  • Supervised daily management, sponsorship and administrative support for Limited Duty personnel which impacted fleet readiness.
01/2014 to 03/2017
Recruit Division Commander Recruit Training Command North Chicago, IL
  • Assisted in the training of 44,000 civilians turned Sailors annually by screening, equipping, education, training and attitudinal development.
  • Coordinated and organized schedules for 1,115 recruits, which allowed efficient system that met all recruit scheduling requirements.
  • Issued and maintained accountability for 82 keys, ensured physical security for a $35 million, 172,000 square foot, state  of the art training and berthing facility.
01/1999 to 09/2012
Hospital Corpsman Naval Branch Health Clinic Groton Groton, CT
  • Monitored vital signs, such as blood pressure and pulse.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Maintained a clean, healthy and safe environment.
  • Scheduled and accompanied clients to medical appointments.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Bachelor of Arts: Human Services
Columbia College - Columbia, MO
  • First Aid Certification
  • Heart Saver/AED Certification
  • Registered Medical Assistant
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Professional Summary
RN with 6 years experience as an RN. Skilled in providing Psychiatric nursing, Infusions, Case Management, Emergency Medicine.
 Basic Life Support (BLS) Certification 2017 
CPR certified through American Heart Association
Registered Nurse in the State of CA, License number 844492
Skill Highlights
  • Skilled in conducting physical examinations  
  • Vascular care 
  • IV drug therapy management
  • Psych and mental health care proficiency
  • Diagnostic tools experience
  • Culturally sensitive
Professional Experience
Behavioral Health RN, 05/2017 to Current Arrowhead Regional Medical Center Colton, CA Charge nurse Assessing and admitting patients in active crisis and behavioral health diseases, Medication management, interventions to manage physical and psychological symptoms. Versed in CPI, MAB, and restraints. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
RN/Infusion, 07/2016 to 02/2018 OptionCare RIverside, CA Managed clients, providing education, treatments, venipuncture, Instructed patients on infusing, IV therapy, chemotherapy, Immunoglobulins, and antiboitics. 
RN/Case Management, 06/2014 to 07/2016 VNA San Bernardino, CA  Evaluates and provides therapeutic interventions for adult patients requesting health services. Assessment performed with complete formulation, differential diagnosis, treatment and safety planning. Therapy will consist of evidenced based approaches for intervention and management strategies, including family therapy, documentation and medication management.
RN, 09/2013 to 06/2015 DaVita Riverside Dialysis Center Riverside, CA Provided education to clients and family on how to provide dialysis in the home setting, collaborating with Physicians, case managers, social workers and dietitians. 
RN/Behavioral Health, 10/2011 to 07/2013 Prototypes Pomona, CA Provided behavioral/emotional support and supervision for those with mental issues, at risk adolescence, and adults, distributing medication, medication education groups, health groups.
Hospital Corpsman, 01/2002 to 03/2007 US NAVY Camp Lejeune, NC Conducted screening, diagnostic treatment, rehabilitative and supportive services as a Hospital Corpsman on a multi-service ward. Experience with direct trauma, amputations, and emergency medicine as part of Operation Iraqi Freedom
Education and Training
Associate of Science: RN, 2012 Mira Costa College Oceanside, CA, USA

Coursework in Emergency medicine 
Behavioral Health
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Highly motivated nursing student in search of a New Nurse Fellowship position with one of Northeast Florida's best hospital. Tenacious and proficient, with over 8 years as a bedside Nursing Assistant and 10 years of customer service experience. As an active duty U.S. Navy Corpsman provided outpatient and bedside care to over 10,000 Department of Defense beneficiaries.
Basic Life Support (BLS) Certification 05/2016-05/2018
NCLEX Exam date June 2017
Preceptorship Memorial Hospital ED
  • Manage basic life support needs until stabilized.
  • Collect detailed patient history and coordinate with the healthcare team.
  • Initiated corrective action whenever equipment or patient show adverse symptomatology.
  • Clean and bandage wounds.            
  • Initiate patient education how to manage their illness/injury by explaining post treatment home care needs, diet, exercise, self-administration of medication, and as well as referrals.
  • Document all information concisely, accurately, and accordingly to policies.
  • Administered IV fluids and medication.
  • Assisted physicians in performing procedures
Apr 2015 to Current
Memorial Hospital PCT
  • Interviewed patients, measured vital signs, and documented all information on patients' EMR.
  • Assisted nurses in postoperative therapy with treatments; inserting and discontinuing Foley catheter, inserting / discontinuing IV catheters, administering and maintaining IV fluids.
  • Collected and prepared laboratory specimens, preformed antecubital venipuncture blood, and glucose monitoring.
  • Transported patients via wheel chairs and stretcher, assisted patients to ambulate around the unit.
  • Administered vaccinations to newborns, pediatric and adults.
  • Performed basic materials management by stocking of supplies and assisted supply coordinator when ordering supplies.
  • Performed basic clerical duties including answering the phone, maintaining records, and filing.
US NAVY Hospital Corpsman Feb 2010 to Feb 2015
  • experience includes 5 years as a Naval Hospital Corpsman (Medical Assistant).
  • In areas of Post anesthesia care unit, and Same Day Surgery, Labor and Delivery, Maternal Infant Unit, Immunization, and Safety.
UF Health Critical Care SICU
Manage basic life support needs until stabilized.
  • Collect detailed patient history and coordinate with the healthcare team.
  • Initiated corrective action whenever equipment or patient show adverse symptomatology.
  • Clean and bandage wounds.
  • Initiate patient education how to manage their illness/injury by explaining post treatment home care needs, diet, exercise, self-administration of medication, and as well as referrals.
  • Document all information concisely, accurately, and accordingly to policies.
  • Administered IV fluids and medication.
  • Assisted physicians in performing procedures.
Clinical Experience UF Health Total Care Unit 3 (OCT - DEC 2015)
                               UF Health Neurology 4N (JAN - FEB 2016)
                               UF Health Labor and Delivery (JUL - AUG 2016)
                               UF Health Pediatrics (SEP -OCT 2016) OCT - DEC 2016).
Education and Training
Bachelor of Science, Nursing June 2017 Chamberlain College of Nursing Jacksonville, Florida
Bachelor of Arts, Business 2012 Keiser University Jacksonville, Florida
Additional Information
  • Awards: Winner of Daisy In Training Award 2017.
  • 1 Flag Letter of Commendation on behalf of Naval Hospital Portsmouth for vaccinating over 14,000 Military and DOD workers for the months of Aug2011-Nov2011 Influenza Season.
  • United States Navy Hospital Corpsman Honorably Discharged.