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Summary

Committed United States Army Veteran with excellent customer service and communication skills. Seeking an opportunity to work for a renowned organization to utilize skills, experience and add to the company's success. 

Skills
  • Ability to persuade and influence clients and maintain relationships 
  • Practical experience and a sound knowledge of farm management 
  • High customer service standards
  • Excellent communication, organizational and time management skills
  • Ability to work on own initiative and as part of a team
  • Strong problem solving ability
Experience
Personal Driver 10/2017 to 11/2017 Lyft Chelsea, MA
  • Assured that the vehicle is maintained and remained in excellent condition
  • Performed daily pre-trip and post-trip inspection on company's vehicle 
  • Maintained company vehicle cleanliness on a daily basis
  • Picked up, drove and dropped off customers to various city locations as assigned
  • Provided shortest distance routes through interactive use of GPS navigational systems
  • Prepared, audited, and tracked travel and expense reports
Call Center Representative 09/2017 to 10/2017 Integral Resources Cambridge, MA
  • Provided quality, professional telephone fundraising 
  • Utilized script to increase awareness, help the disadvantaged and promoted a more equitable and caring society
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Demonstrated mastery of customer service call script within specified time frames
Consultant Technician/ Logistics Officer 06/2015 to 05/2017 City Soil and Green House LLC Boston, MA
  • Operated 16ft box to make compost and mulch deliveries to urban farmers and residents in MA
  • Monitored all levels and content of the AGRILAB 
  • Monitored tours given by City Soil and Green house
  • Maintained areas of interests
  • Fueled machines and checked for damages
  • Kept an updated sign in and sign out logs for all equipment usage
Logistics Officer 03/2016 to 10/2016 Urban Farming Institute of Boston Boston, MA
  • Tasked with preparing procurement plans and budgets
  • Initiated procurement requisitions
  • Responsible for security and safe custody of assets and materials in the unit
  • Managed and carry out duties associated with the day-to-day and long-term management
  • Ensured that the urban farm Institute ran efficiently and profitably
Laborer 01/2002 to 01/2013 LIUNA-Building Wreckers Local 1421 Tewksbury, MA
  • Asbestos, lead, and mold removal
  • Demolition
  • Performed setup and cleanup tasks at job site
  • Provided labor support as needed for specialty crew

Volunteer 01/2005 to 01/2012 Mongillo Renovation MA
  • Tasked with cement mixing
  • Painted walls and frames
  • Assembled Ikea products
  • Loaded and unloaded equipments
Wire System Installer Department of Defense Rehoboth, MA
  • Performed tests on cable communications systems and circuit groups
  • Operated manuals and motorized cable construction equipment
  • Installed and repaired circuits and wiring
  • Performed maintenance on power generators
Education
Biotechnology Bunker Hill Community College Chelsea, MA
Education
Army Achievement Medal Department of Army Camp Casey
Driver and Mechanic Badge Department of Army Camp Casey

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Professional Summary
Accomplished Civil Engineer with over 30 years of experience in construction and field management, in a variety of industries. Extensive experience in on-site construction, land development, engineering/architectural principles and techniques. Successful at cost estimations of projects as well as budgeting, contracting and inspection. Continually exceed expectations by creating valuable partnerships and works well with people at all levels of the organization, including stakeholders, customers and vendors.
Skills
  • Field Inspection Specialist
  • Steel & Concrete Inspection
  • Auto CAD Proficient 
  • Microsoft Excel, Project & Visio
  • Blue Beam &  Blue Beam Studio Software
  • Schedule Monitoring
  • Industrial & Energy Projects
  • Technical Reports
Certifications
  • Certified Concrete Construction Special Inspector -  American Concrete Institute/ACI, 2017
  • Certified Structural Steel and Bolting Inspector –  International Code Council/ICC, 2017
  • Field Testing Technician Grade 1 Certification –  American Concrete Institute/ACI, 2016
Work History
Field Director, 03/2016 to Current
Thornton Tomasetti
  • Inspecting structural steel and bolting (QAQC), as well as performing assessments of building structural systems, roof assemblies and façades, while supervising roof sampling as part of the final client requirements.
  • Undertaking technical and feasibility studies, including site investigations as welll as conducting construction engineering support, in addition to on site representation
  • Evaluating, documenting, and identifying damage to properties caused by natural disasters for purposes of measuring the loss.
  • Administering all operations for subcontractor field activities and preparing all reports on everyday basis.
  • Assisting all engineering superintendents and subcontractors and ensuring compliance to all project schedule and budgets, while evaluating all associated equipment and workforce to meet all design requirements.
  • Ensuring projects run smoothly and structures are completed within budget and on time, while liaising with clients and a variety of professionals including architects and subcontractors.
  • Coordinating with material and equipment procurement departments to ensure adherence to all construction schedules.
  • Handling all work plans, and analyzing, identifying, and resolving all technical and development problems, as well as installation issues for civil field projects.
  • Ensuring efficient interpretation of all design drawings and installing all Quality Control procedures in projects.
Senior Civil & Structural Engineer, 04/2014 to 01/2016
Una E&C part of UNA-OIL Group
  • Discussing during construction phase and editing structural specifications on design submittals, including design modifications and calculations for the foundations and structures in a project, as well as selecting procedures and materials.
  • Providing approval of work method statements, supply vendors, and real samples submitted from the client and end-users.
  • Establishing meetings and participating in reviews with various governing agencies for code compliance.
  • Preparing the material take-offs required to issue purchase orders for construction materials as well as developing construction methods to reduce time, including implementing new materials used in the field.
  • Reviewing method statements, supply vendors, and material samples, to match requirements at the time of construction, especially for gas and water feed pipelines and power cables routes.
  • Modifying concrete and construction of suitable foundations, with the civil site work of roads and landscape.
  • Following  specifications and guidelines, and managing production of contract documents including plans, specifications, quantities, and cost estimates.
  • Applying engineering techniques and analyses which involve CAE (computer aided engineering) and CAD(computer aided design) applications.
On-Site Coordination Engineer , 01/2010 to 03/2014
360 Architectures
  • Covering the structural inspection and architectural needs for projects, providing special inspections and preparing field reports.
  • Coordinating the structural needs with outside firms during the construction period of a project, including maintaining the log of discrepancies, ensuring that the contractor is following the latest revision design drawings, reviewing shop drawing and supplying more information and weekly reporting upon the request by the contractor.
  • Tracking and reviewing submittals during construction phase of project, while conducting inspections, maintaining punch list, overseeing work implementation and reviewing test data.
  • Collaborating in the drafting and issuance of project proposals, tenders, budgets, cash flows, and preliminary schedules.
  • Managing all required project close out documents and ensuring all subcontractor documentation is obtained as well as acting as a higher level liaison on projects.
  • Utilizing past knowledge and experience to enhance the quality of product, recognizing problem misuses, communicating impact to team and seeking clarity when necessary.
  • Reviewing drawings, documents and submittals for document compliance and documenting code review and compliance.
Senior Civil Engineer, 12/2007 to 12/2009
SNAFEE Co.
  • Overseeing and meeting the MEP requirements of energy projects, establishing a major department in the company, with sub-divisions in design, takeoff, and survey departments.
  • Responsible for the leadership and management of the team in support of the projects profitable operation.
  • Managing and coordinating multi-discipline projects and workload; assigning projects to project managers and support staff.
  • Responding to challenges with scientific, technological and engineering skill.
  • Proactively managing the projects technical budget (direct labor and expenses, including technical sub-consultants), schedule, technical requirements, contractual obligations, project communications, delivering quality work, on time, on budget, and to the client's satisfaction on every project.
  • Developing long lasting relationships with clients to meet their needs, while continually seeking opportunities to increase customer satisfaction and deepen client relationships.
Construction Engineer, 2007 to 2007
Al Hashmi Consultant Dubai
Construction Manager , 2005 to 2006
Basra Children Hospital - AL KARA Group
Education
Bachelor of Science: Civil Engineering, University of Basra - Basra, IRQ

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Professional Summary
Logistics manager with extensive experience in various supply chain management, warehousing and material handling techniques, known for having excellent time management, communication and customer handling skills.
Skills
  • Supply chain and resource management
  • Warehouse management systems
  • Materials accountability
  • Project management
  • Microsoft Office
  • APICS Certified Supply Chain Professional
Work History
UNIT SUPPLY SPECIALIST , 11/2004 to 08/2007
US Army Fort Campbell, KY

Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment

Maintain automated supply system for accounting of organizational and installation supplies and equipment

Issue and receive small arms. Secure and control weapons and ammunition in security areas

Schedule and perform preventive and organizational maintenance on weaponsOperate unit level computers

Supply Sergeant, 09/2007 to 05/2009
US Army Reserve Fort Meade, MD

all sensitive items and unit inventories; secures and controls all sensitive items including weapons and ammunition; responsible for the accounting of $7,000,000.00 worth of property book equipment.

receives, inspects, inventories, stores, issues, delivers and turns in supplies and equipment; assisted in property accountability through the PBUSE system ensuring total accuracy; ensures critical assets are on hand or ordered; monitors

 responsible for the training and personal welfare of one Soldier.

Logistics Officer, 05/2009 to 10/2011
US Army Fort Bragg, NC
  • Monitored the workshop work flow of  85 employees.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
  • Translated business needs and priorities into actionable logistics strategies.
Logistics Officer, 10/2011 to 07/2013
US Army Fort Meade, MD
  • Administered supply chain applications using Property Book Unit Supply Enhanced (PBUSE).
  • Prepared daily, weekly and monthly situational reports for higher headquarters.
  • Identified and resolved equipment shortages.
  • Directed logistical training procedures in accordance with military regulations.
  • Supported senior ranking officials in logistics decision making.
Education
MBA: Organization Management/ Supply Chain Management , 2015
ashford Unversity - Clinton, IA
Bachelor of Science: Communication, 2009
Morgan State Unversity - Baltimore, MD

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Professional Summary
Highly experienced United States Marine Corp Veteran Officer with MBA focused in Marketing.  Skilled Marketing Manager versed in driving positioning, pricing and go-to-market strategies. In-depth knowledge of market needs and trends. Talented at creating and executing acquisition and adoption initiatives. Real world experience conveying difficult budget constraining messages to highly motivated Marines! 
Skills
  • Budget development and management
  • Market research
  • Accomplished manager
  • Natural leader
  • Thought leadership content development
  • Product lifecycle management
  • Strategic marketing
  • Persuasive
  • Story development and brand management
  • Product marketing specialist
  • Sales strategies
  • Positioning
Work History
Financial Representative 2015 to 2016
NORTHWESTERN MUTUAL Mendota Heights, MN
  • Analyzed business developments and monitored market trends.
  • Consulted with buying personnel to determine projected demand for products and services.
  • Left due to "natural market" being underdeveloped.
Financial Planning & Analysis Team Lead 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland, CO
  • Improved time efficiency 9%.
  • Reduced reporting times 4%.
  • Analyzed third-party data and investigated new growth opportunities.
  • Collaborated with developers, advertisers and production managers to market products and services.
  • Identified value propositions and key messages for all of the company's marketing campaigns.
  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
  • Assisted in quarterly and monthly financial closings.
  • Streamlined inventories for "end of life" warehouses.
Logistics Manager 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland CO
  • Managed distribution optimization, production planning and company logistical footprint analyses to lower costs.
  • Optimized routing options that drove cost savings of $3,000,000.
  • Generated warehousing cost savings of 19%.
  • Reduced production planning time 33%.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Traveled nationally and internationally to meet with customers and deliver clear company messages.
Specialty Agriculture Marketing Manager 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland, CO
  • Managed marketing of fertilizer products and brands associated with fruit, nut, and vine crop market.
  • Streamlined product distribution 25%.
  • Increased specialty agriculture sales 23% and $124,000 in B2B environment.
  • Increased relationships in specialty agriculture and product awareness by 33%.
  • Analyzed usage patterns to understand ways in which customers used company products and services.
  • Traveled nationally to meet with customers and deliver clear company messages.
  • Evaluated competitive landscape, profitability, distribution, end-user product fit and input from a contracted 3rd-party research agency.
International Marketing Analyst 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland, Co
  • Structured processes for sales, marketing and manufacturing initiatives in China.
  • Improved order efficiency for sales to China 17%.
  • Identified 8 key "walls" of security.
  • Developed effective (SOP) through process evaluation and department research.
  • Formulated China "in-country" Intellectual Property Protection guidelines for international brand building.
Loan Officer 2004 to 2009
CTX MORTGAGE COMPANY Minnetonka, MN
  • Performed home loan financing in developments for Centex Homes .
  • Earned 2nd highest net revenue per unit ranking.
  • Researched mortgage trends, client preferences, customer credit profiles on most qualified loans.
  • Captured 90% of potential business totaling $55,000,000.
  • Created multiple strategies increasing target market penetration. 
Assistant Chief Instructor WHITE DRAGON MARTIAL ARTS San Diego, CA
  • Managed and positioned small business to gain market share in health and self-defense industries.
  • Instructed 350+ students.
  • Contracted 100+ new clients.
  • Increased school operating efficiency and productivity 21%.
  • Applied organizational skills and developed 10 instructors and 2 assistants.
Logistics Officer UNITED STATES MARINE CORPS San Diego, CA
  • Honorable Discharge
  • Secret Security clearance (inactive).
  • Communicated to Fellow Marine Officers constrained operation budgets.
  • Handled relocation of $30,000,000 in military assets.
  • Coordinated logistics for 4,000 Marines and associated infrastructure during 20+ exercises.
  • Direct supervision of 10 Marines
Education
MBA: Marketing and Management Southern Methodist University - Dallas, TX
  • Business, Marketing and Advertising coursework
  • Finance coursework
  • Coursework in Integrated Marketing Communications
Bachelor of Arts: Spanish & Latin-American Studies Cox School of Business Union College - Schenectady, NY
  • Coursework includes Speech and Communication, Sociology and Psychology
  • Spanish & Latin-American Studies
Additional Information
  • Life, Accident & Health License; Series 6 License; Series 63 License; (MN, WI, FL, CA, TX, CO, NY)