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Summary

Committed United States Army Veteran with excellent customer service and communication skills. Seeking an opportunity to work for a renowned organization to utilize skills, experience and add to the company's success. 

Skills
  • Ability to persuade and influence clients and maintain relationships 
  • Practical experience and a sound knowledge of farm management 
  • High customer service standards
  • Excellent communication, organizational and time management skills
  • Ability to work on own initiative and as part of a team
  • Strong problem solving ability
Experience
Personal Driver 10/2017 to 11/2017 Lyft Chelsea, MA
  • Assured that the vehicle is maintained and remained in excellent condition
  • Performed daily pre-trip and post-trip inspection on company's vehicle 
  • Maintained company vehicle cleanliness on a daily basis
  • Picked up, drove and dropped off customers to various city locations as assigned
  • Provided shortest distance routes through interactive use of GPS navigational systems
  • Prepared, audited, and tracked travel and expense reports
Call Center Representative 09/2017 to 10/2017 Integral Resources Cambridge, MA
  • Provided quality, professional telephone fundraising 
  • Utilized script to increase awareness, help the disadvantaged and promoted a more equitable and caring society
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Demonstrated mastery of customer service call script within specified time frames
Consultant Technician/ Logistics Officer 06/2015 to 05/2017 City Soil and Green House LLC Boston, MA
  • Operated 16ft box to make compost and mulch deliveries to urban farmers and residents in MA
  • Monitored all levels and content of the AGRILAB 
  • Monitored tours given by City Soil and Green house
  • Maintained areas of interests
  • Fueled machines and checked for damages
  • Kept an updated sign in and sign out logs for all equipment usage
Logistics Officer 03/2016 to 10/2016 Urban Farming Institute of Boston Boston, MA
  • Tasked with preparing procurement plans and budgets
  • Initiated procurement requisitions
  • Responsible for security and safe custody of assets and materials in the unit
  • Managed and carry out duties associated with the day-to-day and long-term management
  • Ensured that the urban farm Institute ran efficiently and profitably
Laborer 01/2002 to 01/2013 LIUNA-Building Wreckers Local 1421 Tewksbury, MA
  • Asbestos, lead, and mold removal
  • Demolition
  • Performed setup and cleanup tasks at job site
  • Provided labor support as needed for specialty crew

Volunteer 01/2005 to 01/2012 Mongillo Renovation MA
  • Tasked with cement mixing
  • Painted walls and frames
  • Assembled Ikea products
  • Loaded and unloaded equipments
Wire System Installer Department of Defense Rehoboth, MA
  • Performed tests on cable communications systems and circuit groups
  • Operated manuals and motorized cable construction equipment
  • Installed and repaired circuits and wiring
  • Performed maintenance on power generators
Education
Biotechnology Bunker Hill Community College Chelsea, MA
Education
Army Achievement Medal Department of Army Camp Casey
Driver and Mechanic Badge Department of Army Camp Casey
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Professional Summary
Logistics manager with extensive experience in various supply chain management, warehousing and material handling techniques, known for having excellent time management, communication and customer handling skills.
Skills
  • Supply chain and resource management
  • Warehouse management systems
  • Materials accountability
  • Project management
  • Microsoft Office
  • APICS Certified Supply Chain Professional
Work History
UNIT SUPPLY SPECIALIST , 11/2004 to 08/2007
US Army Fort Campbell, KY

Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment

Maintain automated supply system for accounting of organizational and installation supplies and equipment

Issue and receive small arms. Secure and control weapons and ammunition in security areas

Schedule and perform preventive and organizational maintenance on weaponsOperate unit level computers

Supply Sergeant, 09/2007 to 05/2009
US Army Reserve Fort Meade, MD

all sensitive items and unit inventories; secures and controls all sensitive items including weapons and ammunition; responsible for the accounting of $7,000,000.00 worth of property book equipment.

receives, inspects, inventories, stores, issues, delivers and turns in supplies and equipment; assisted in property accountability through the PBUSE system ensuring total accuracy; ensures critical assets are on hand or ordered; monitors

 responsible for the training and personal welfare of one Soldier.

Logistics Officer, 05/2009 to 10/2011
US Army Fort Bragg, NC
  • Monitored the workshop work flow of  85 employees.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
  • Translated business needs and priorities into actionable logistics strategies.
Logistics Officer, 10/2011 to 07/2013
US Army Fort Meade, MD
  • Administered supply chain applications using Property Book Unit Supply Enhanced (PBUSE).
  • Prepared daily, weekly and monthly situational reports for higher headquarters.
  • Identified and resolved equipment shortages.
  • Directed logistical training procedures in accordance with military regulations.
  • Supported senior ranking officials in logistics decision making.
Education
MBA: Organization Management/ Supply Chain Management , 2015
ashford Unversity - Clinton, IA
Bachelor of Science: Communication, 2009
Morgan State Unversity - Baltimore, MD
This resume is created in 7 minutes.
Professional Summary
Highly experienced United States Marine Corp Veteran Officer with MBA focused in Marketing.  Skilled Marketing Manager versed in driving positioning, pricing and go-to-market strategies. In-depth knowledge of market needs and trends. Talented at creating and executing acquisition and adoption initiatives. Real world experience conveying difficult budget constraining messages to highly motivated Marines! 
Skills
  • Budget development and management
  • Market research
  • Accomplished manager
  • Natural leader
  • Thought leadership content development
  • Product lifecycle management
  • Strategic marketing
  • Persuasive
  • Story development and brand management
  • Product marketing specialist
  • Sales strategies
  • Positioning
Work History
Financial Representative 2015 to 2016
NORTHWESTERN MUTUAL Mendota Heights, MN
  • Analyzed business developments and monitored market trends.
  • Consulted with buying personnel to determine projected demand for products and services.
  • Left due to "natural market" being underdeveloped.
Financial Planning & Analysis Team Lead 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland, CO
  • Improved time efficiency 9%.
  • Reduced reporting times 4%.
  • Analyzed third-party data and investigated new growth opportunities.
  • Collaborated with developers, advertisers and production managers to market products and services.
  • Identified value propositions and key messages for all of the company's marketing campaigns.
  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
  • Assisted in quarterly and monthly financial closings.
  • Streamlined inventories for "end of life" warehouses.
Logistics Manager 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland CO
  • Managed distribution optimization, production planning and company logistical footprint analyses to lower costs.
  • Optimized routing options that drove cost savings of $3,000,000.
  • Generated warehousing cost savings of 19%.
  • Reduced production planning time 33%.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Traveled nationally and internationally to meet with customers and deliver clear company messages.
Specialty Agriculture Marketing Manager 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland, CO
  • Managed marketing of fertilizer products and brands associated with fruit, nut, and vine crop market.
  • Streamlined product distribution 25%.
  • Increased specialty agriculture sales 23% and $124,000 in B2B environment.
  • Increased relationships in specialty agriculture and product awareness by 33%.
  • Analyzed usage patterns to understand ways in which customers used company products and services.
  • Traveled nationally to meet with customers and deliver clear company messages.
  • Evaluated competitive landscape, profitability, distribution, end-user product fit and input from a contracted 3rd-party research agency.
International Marketing Analyst 2011 to 2014
AGRIUM ADVANCED TECHNOLOGIES (AAT) Loveland, Co
  • Structured processes for sales, marketing and manufacturing initiatives in China.
  • Improved order efficiency for sales to China 17%.
  • Identified 8 key "walls" of security.
  • Developed effective (SOP) through process evaluation and department research.
  • Formulated China "in-country" Intellectual Property Protection guidelines for international brand building.
Loan Officer 2004 to 2009
CTX MORTGAGE COMPANY Minnetonka, MN
  • Performed home loan financing in developments for Centex Homes .
  • Earned 2nd highest net revenue per unit ranking.
  • Researched mortgage trends, client preferences, customer credit profiles on most qualified loans.
  • Captured 90% of potential business totaling $55,000,000.
  • Created multiple strategies increasing target market penetration. 
Assistant Chief Instructor WHITE DRAGON MARTIAL ARTS San Diego, CA
  • Managed and positioned small business to gain market share in health and self-defense industries.
  • Instructed 350+ students.
  • Contracted 100+ new clients.
  • Increased school operating efficiency and productivity 21%.
  • Applied organizational skills and developed 10 instructors and 2 assistants.
Logistics Officer UNITED STATES MARINE CORPS San Diego, CA
  • Honorable Discharge
  • Secret Security clearance (inactive).
  • Communicated to Fellow Marine Officers constrained operation budgets.
  • Handled relocation of $30,000,000 in military assets.
  • Coordinated logistics for 4,000 Marines and associated infrastructure during 20+ exercises.
  • Direct supervision of 10 Marines
Education
MBA: Marketing and Management Southern Methodist University - Dallas, TX
  • Business, Marketing and Advertising coursework
  • Finance coursework
  • Coursework in Integrated Marketing Communications
Bachelor of Arts: Spanish & Latin-American Studies Cox School of Business Union College - Schenectady, NY
  • Coursework includes Speech and Communication, Sociology and Psychology
  • Spanish & Latin-American Studies
Additional Information
  • Life, Accident & Health License; Series 6 License; Series 63 License; (MN, WI, FL, CA, TX, CO, NY)
This resume is created in 7 minutes.
Summary

Versatile Manager and effective leader, with over a decade of experience, who thrives in dynamic, challenging and fast-paced professional environments. Assertive, with a track record of building teams and enforcing a high level of quality in products and services. Successful transformational leader who excels at using proven methods to successfully cut costs, streamline operations and increase productivity.

Highlights
  • Strategic planning
  • Strategic sourcing
  • Negotiations expert
  • Procedure development
  • Cost reduction and containment
  • Process improvement strategies
  • Staff retention
  • Contract management
  • Business process re-engineering
  • Contract review and recommendations
  • Quantifiable revenue increases

  • Analytical
  • Personable
  • Team building
  • Relationship building
  • Productivity improvement specialist
Accomplishments

-Streamlined and improved supplier contract award process, realizing over a $350,000 save, within a specific market.

-Realized a 30% increase in production output, within 6 months, by re-engineering the department's processes and procedures.

-Restructured  repair  parts ordering process; increased equipment  readiness from 78% to 93% in 6 months.

-Planned and managed logistics requirements to ship over $80 million of  equipment from SE Asia to the CONUS, with all sensitive equipment accounted for.



Experience
Strategic Sourcing Manager 01/2014 to Current United States Maintenance Norristown, PA

-Direct the Development and implementation of key procurement Strategies and contingency plans, and ensure that strategies and plans are aligned with organizational and departmental objective objectives

-Identify, source, contract, and procure the needed services from qualified, legal and compliant suppliers suppliers

-Streamlined and improved supplier contract award process, realizing over a $350,000 save, within a specific market.

-Realized a 30% increase in production output, within 6 months, by re-engineering the department's processes and procedures.

Electrician 05/2003 to Current United States Marine Corps Mt Clemens, MI

-Troubleshoot electrical/electronic control circuits.

-Answered customers' questions about equipment, capabilities, limitations, availability, and use.

-Worked on projects, which provided value to the and internal customers

-Installed, operated, and maintained electrical power distribution systems  and constructed field wiring in support of 200 personnel.  

-Coordinated all training and operations support requirements for 35 person section, as the senior enlisted personnel.

Logistics Officer 08/2009 to 01/2014 United States Marine Corps Norristown, NC

-Lead a 119 person section; managed logistical support for a 1,500 person unit during field exercises, training, and deployments. 

-Oversaw over $20 million of supplies, arms, ammunitions, and  explosives.

-Directed maintenance program of over $300 Million in sensitive equipment and machines.

-Developed and led new training program; improved training readiness  from 45% to 97% within 5 months

-Planned and managed the logistics requirements to ship over $80  million of equipment from from SE Asia to CONUS; accounting for all sensitive equipment

-Restructured repair parts ordering process; increased equipment  readiness from 78% to 93% in 6 months.


Education
MCLOC Certification: Logistics 2009 Marine Corps Logistics Officers Course Camp Lejeune, NC, USA
Bachelor of Science: Healthcare Administration 2008 University of Michigan Flint, MI, USA
High School Diploma 2001 Denby High School Detroit, MI, USA
This resume is created in 7 minutes.
Professional Summary
  • Military professional effective at leading teams to accomplish ambitious goals. Expertise in engineering management and operational planning.
  • Field grade military officer with more than 17 years of senior-level leadership and management experience in facilities, operations, logistics, program management and training and development.
  • accomplished in commanding organizations in austere locations during multiple deployments, including multiple combat tours in support of the Global War on Terrorism (GWOT). 
  • Maintains Top Secret government security clearance. 
  • Adept at briefing and training more than a thousand military personnel in various military training programs. 
Skills
  • Strong leader
  • Operations management
  • Training and development
  • Risk management assessments
  • Exceptional communication skills
  • In-depth knowledge of Anti-terrorism Threat mitigation
  • Research and analysis
  • Staff training/development
  • Efficient multi-tasker
  • Project management
  • Self-motivated
  • Extremely organized
  • Team leadership
  • Loyal
  • Trustworthy
  • Exceptional interpersonal communication
Work History
Director of Training / Senior Engineering Assessor, 07/2012 to 06/2014
Afloat Training Group, Mayport Mayport Naval Station, FL
  • Provided dynamic, quality afloat training and assessment to Navy and Coast Guard assets to ensure a combat ready force capable of performing a broad spectrum of maritime missions.  Special emphasis was placed on training ships' training teams, special evolution teams and watch teams to institutionalize the ship's capabilities which sustained and improved war fighter readiness.
  •  Lead, trained, evaluated, managed, and mentored over 20 warship organizations in the standardization of engineering management practices, damage control capability, and maintenance operations.
  • Directly supervised 8 Navy Officers and 150 chief petty officers
Squadron Engineering Systems & Logistics Officer, 12/2010 to 06/2012
Commander, Amphibious Squadron Eight Naval Expeditionary Base Little Creek, VA
  • Directed Expeditionary Warfare missions in support of national objectives by employing the combat power of amphibious ships and the Marine Corps in the maritime, littoral, and inland environments.   
  • As the Lead Material Officer within the squadron, tracked complex, highly sensitive material cargo and priority supply parts for the Amphibious Group naval assets while in various theaters of operation. 
  • Developed and executed comprehensive command and control training products for the squadron staff in preparation for deployment. 
Chief Engineer Officer, 05/2009 to 12/2010
USS HALYBURTON (FFG 40) Mayport Naval Station, FL
  • Responsible for the management, training and supervision of all operations and maintenance of all propulsion, electrical, auxiliary, and firefighting engineering equipment throughout the entire ship.
  • Supervised 7 Navy officers and 5 Chief petty officers and 45 sailors in the maintenance and operations of all engineering systems equipment and management programs.
  • Accounted for more than $10 million in installed systems and parts.
  • Managed and reported the status and completion procedures for all engineering system renovation projects accurately and promptly to maintain operational readiness.
Anti-terrorism Force Protection Officer, 08/2005 to 08/2008
Commander, Navy Region Southeast Naval Air Station Jacksonville, FL
  • Enabled war fighter readiness by providing quality facilities and services at 22 installations representing over 100,000 sailors and civilians, with a budget authority of over $850 million annually.
  • Served as the lead southeast region Anti-terrorism and Force Protection Officer (ATFP) responsible for the development, assessment and safety of all installations and tenant facilities associated.
  • Developed and presented command and control operations concepts and battle rhythm briefing tools which were incorporated into region-wide operations functions. 
  • Developed and revised major changes to region ATFP planning that culminated in the standardization of access control requirements, installation public visitation practices and procedures, critical region claimancy realignments, and joint interagency intelligence fusion practices.
  • Formalized output protocol processes to disseminate critical information, indicators and warnings, and changes in force protection to southeast region installations.
  • Lead military ATFP representative for all warships participating in Fort Lauderdale Fleet Week 2005 & 2006.
Training Officer, 01/2004 to 07/2005
USS SIMPSON (FFG 40) Mayport Naval Station, FL
  • Evaluated the effectiveness of training programs and recommended improvements to the Commanding Officer.
  • Coordinated ongoing technical training and personal development classes for all warfare areas and departments.
  • Developed surveys and training evaluation tools to identify training needs based on projected readiness processes and changes.
  • Organized and edited training manuals, ship doctrine and mission documents.
  • Delivered a wide variety of training events including warfare specific, general military , training team, and supervised all mobility and tactical warfare certification events.
  • Drove departmental performance and achievement of all warfare functions through focused team operational reviews, structured evaluation practices and management reviews to enterprise organizations.
  • Reviewed and edited all training reports for accuracy and policy compliance.
  • Communicated all learning and performance objectives, schedules and training assessments to the Commanding Officer.
Main Propulsion Division Officer, 11/2001 to 11/2003
USS O'BANNON (DD 987) Mayport Naval Station, FL
  • Spearheaded development of Quality Control measures and quantitative management functions to the propulsion system division.
  • Prepared operations and standard operational procedure (SOP) guidelines and plans, and forecasts for equipment or system arrangements and parts replacement allocation.
  • Analyzed departmental space requirements and created specialized text/graphic output for use in annual supply budgeting.
  • Analyzed and verified all energy savings calculations to promote environmental sustainability and shipboard energy conservation.
  • Investigated and reported equipment failures to diagnose faulty operation and made appropriate maintenance recommendations.
  • Performed on-site field surveys and wrote technical narratives in an efficient and timely manner.
  • Prepared daily, weekly and monthly situational reports for higher headquarters.
  • Identified and resolved equipment shortages.
Education
Bachelor of Science: Criminal Justice, Spring 2001
Florida Agricultural & Mechanical University - Tallahassee, FL
  • Student government representative
  • Presidential Ambassador
  • Naval ROTC Scholarship
Joint Professional Military Education Phase One: Executive Military Education, Spring 2014
US Naval War College - Newport, RI
JPME 1 / Army Operational Planning: Current
Command and General Staff College - Fort Leavenworth, KS
Certifications
  • Qualified Surface Warfare Officer
  • Qualified Shipboard Advanced Gas Turbine Engineering Officer
  • Qualified Shipboard Security Engagement Expert
  • Qualified Anti terrorism Force Protection Officer Designation
  • Qualified Anti-terrorism Officer  Level I & II 
  • Certified Joint Staff Anti-terrorism and Homeland Defense Program 
  • Qualified Franklin Covey "Seven Habits of Highly Effective Leaders" NAS Jacksonville, 2007
  • Qualified Damage Control / Shipboard Firefighting Trainer
  • Qualified US Army Combat Lifesaver