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Confident Pharmacy Technician flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.
Pharmacy Technician Certification Board Cert. Number: 8
Arizona State Board Of Pharmacy License Number: T039378
Entering new patient profiles and prescriptions into EPS software system. Communicating directly with doctors' offices via telephone, fax and email. Efficiently prioritizing multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Regularly complete paperwork and entered prescription and insurance billing information into patient profiles. Precisely process third party prescriptions and managed adjudication review. Appropriately resolve customer issues, complaints and questions. Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens. Successfully assisted customers with medical issues and provided valuable healthcare counseling.
Work closely with pharmacists and used medication input software to safely and accurately dispense medication. Accurately pull medications from the carousel for Pyxis replenishment and deliver them to the various patient care areas.Accurately record compounded products and prepare appropriate labels. Fill departmental requisitions and crash cart medication trays.Maintain proper storage and security conditions for all drugs.Label all products appropriately, including cautionary and auxiliary labels. Maintain proper inventory levels, rotate stock and immediately complied with prescription drug recalls. Managed pharmacy inventory through proper medication ordering, returns and inter-hospital transfers. Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas. Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
Strong communication and telephonic skills. Faxing to medical doctors to obtain refills for and clarify incorrect prescriptions. Ability to solve problems and encourage others in collaborative problem solving.Self-directed, and able to work well in a group. Communication was very important due to the speed the orders needed to be moved through each level of attention needed. Positive, proactive attitude, energetic, highly motivated and a self-starter. Work ethic that is focused, accurate and highly productive.
Entered new patient profiles and prescriptions into medication input software system, intern lab supervisor, promoting a positive working environment, customer specific compounding of medications, mathematical computation skills, formulation preparation- weigh, mix, computer documentation, packaging/labeling of prescriptions orders prepare compounds, inventory, maintaining/cleaning work area and compounding equipment, storing Rx documentation for state board, marketing, training new employees, PCCA affiliated pharmacy. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Appropriately resolved customer issues, complaints and questions.
This position mirrors the required elements included with Potter's House Apothecary to include formula preparation and packaging/labeling of prescriptions order & prepare compounds, Inventory, Maintaining/cleaning work area and Compounding equipment, Storing Rx documentation for state board, Marketing, Training new employees, PCCA affiliated pharmacy, Oversaw the pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Perform all functions and responsibilities of Retail Pharmacy Clerk in a safe, effective and efficient manner, Utilize, update, and maintain data on Pharmacy computer system, Operate cash register and scanning terminal, Maintain Pharmacy files and records, Order prescription merchandise from specified sources, Process Third Party transactions and forms, Call doctors' offices for refill authorizations, Process prescriptions and maintain related systems under direction of pharmacist, Effectively communicate with customers and associates, Answer phones and take customer orders, ensuring orders are completed on time and to the customer's satisfaction, Prompt, tactful, calm, courteous, and professional in all interactions.