Public Relations Coordinator resume examples

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Skillful Public Relations Coordinator resume

Emily Steinhaus
Professional Summary

Goal-oriented student dedicated to high levels of customer satisfaction and meeting aggressive business goals. Leadership and adaptability with specialized knowledge in Social Media Marketing and Communication.

Education
University Of Arizona - Tucson, AZ | Bachelor of Arts Communication And Information Sciences, Expected in 05/2020
  • University of Arizona Double Major in Communication and Information Sciences with an emphasis in Social Media Marketing
  • Bachelor of Arts Degree Anticipated May 2020
  • Awarded the Arizona Excellence Scholarship
  • 3.0 GPA
  • 4 Semesters of Spanish
  • Member of Delta Gamma
Work History
Community Relations Intern | 05/2019 to 08/2019
 Ace Hardware - Foundation - Oak Brook, IL
  • Partnered with Internal departments to coordinate Event Details and created detailed communication to event attendees and volunteers
  • Strengthened Social Media Skills by planning content and creating posts for the Robbie Gould Celebrity Golf Outing on Ace Hardware Instagram and Facebook Channels which grew Instagram impressions 135.7%
  • Worked with a group to create and present Capstone Project to Ace Hardware Executive Team given the prompt of effectively attracting and retaining Generation Z as consumers of Ace Hardware. Individually tasked with how Social Media can be utilized to attract Gen Z
  • Developed team communications and organized information for Event Volunteer meetings.
  • Drafted and edited articles after events to summarize work of Foundation team, Vendors, and Volunteers and better my written communication skills
  • Planned an intern service event at Ann and Robert H Lurie Children's Hospital. Communicated information to attendees, created and organized materials for day of event
Marketing Communications Intern | 06/2018 to 08/2018
 AutoPair, Inc. - Chicago, IL
  • Created marketing materials, wrote and delivered public relations pieces, created, developed and implemented internal process documents in a variety of platforms including Sharepoint and Salesforce
  • Drafted engaging, accurate and effective blog posts, infographics, and press releases.
  • Learned how to use and navigate a Joomla CMS with Gantry 5 framework
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
Hostess, Social Media Intern | 05/2018 to 02/2019
 Sullivan's Steakhouse - Naperville, IL
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs allowing for experience with event planning process
  • Created informative and entertaining posts for the client's Facebook and Instagram pages which increased engagements, impressions, and follower counts weekly
  • Analyzed social media campaigns and activities while using HootSuite to ensure effectiveness, making recommendations for enhancement.
Skills
  • Time management
  • Ability to work with a team
  • Organized
  • Creative mindset
  • Skilled in Microsoft, Salesforce, Adobe Creative Cloud, HootSuite, Sprout Social, Raiser's Edge and Social Media software
  • Strong oral and written communication skills
  • Understanding of the latest digital media trends
Affiliations
  • Initiated Member of Delta Gamma Sorority
  • Alpha Sigma Pi - National Honor Society of Leadership and Success 
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Job-winning Public Relations Coordinator resume

Neha Varshneya
About Me

Experienced SaaS marketing professional and self-proclaimed life enthusiast that understands the value of unwavering customer loyalty and the importance it serves to businesses in garnering lasting relationships. Market-savvy, analytical, and well-coordinated in devising and implementing plans. Demonstrated success in spearheading inbound engine development to help scale high-growth technology organizations. Obsessed with exceeding goals and genuinely invested in the personal and professional development of others.

Get to know me: linkedIn.com/in/nehavarshneya, Twitter: @NehaVarshneya, Instagram: @nehavarshneya

What I'm Known For
  • Tactical team builder with strong background in training and team development (e.g. growing and building marketing teams from the ground up, UBC Sauder School of Business Competition Coach)
  • Strategic approach to implementing, measuring, and optimizing marketing initiatives (e.g. Google Analytics, Google Adwords, LinkedIn Ads, Hubspot, Facebook, Instagram)
  • Highly requested judge and conference speaker (e.g. BizTech Conference, Me Inc. Personal Branding Conference, Imprint Conference, Young Investors Program of Canada Conference, Kill Bill Open-Source San Francisco Conference)
  • Consultative and relationship selling
Professional Experience
01/2018 to Current
Marketing & Public Relations Manager Dooly － Vancouver, British Columbia
  • Led Google Ventures Brand Sprint to uncover brand identity and values; used findings to build out our entire website from the ground up (e.g. product page, use case pages, resource library)
  • Monitor metrics such as redirects, click and bounce rates and other KPIs to proactively optimize digital marketing campaigns
  • Plan, implement, and maintain successful SEO strategies
  • Produce innovative and impactful promotional plans and content that support boosts in profits, competitive performance, and market share (e.g. write all blog posts, industry thought leadership pieces, conduct interviews with sales influencers, customer case studies, press releases)
  • Handle all partnership GTM strategies and integration plans (e.g. Outreach Galaxy, SalesLoft App Directory, Skaled Consulting)
  • Research target consumers and potential markets to capitalize on emerging trends to maintain top Sales Enablement and Sales Engagement positions on G2 Crowd
  • Measure and report on marketing campaign performance, gained insights and compare results against goals to identify strengths and weaknesses
01/2016 to 09/2017
Marketing & Growth Manager Aequilibrium Software Inc. － Vancouver, British Columbia
  • Collaborated closely with the executive team in understanding the priorities of the business and developing a comprehensive cross-platform marketing plan for growing the brand and increasing awareness in target markets
  • Worked with the design team, sales team, and content writer to oversee the creation of relevant sales and marketing collateral
  • Responsible for media and public relations strategy, social media success, social recruiting, evolution of the website, identifying and attending key industry events, and carrying out usability studies for digital product development for key clients
  • Built relationships with partner channels and was an evangelist for the company at high-profile industry events in San Francisco
  • Worked effectively in a heavily cross-functional, fast-paced environment and managed all company customer engagement campaigns
  • Analyzed performance of all marketing programs to identify the best opportunities for optimization
07/2015 to 12/2018
Co-Founder Winning Interactions Corp. － Vancouver, British Columbia
  • Winning Interactions is on a mission to uncover the path to customer and employee loyalty; this platform recognizes exceptional customer service interactions and showcases businesses that are able to foster both offline and online communities
07/2014 to 06/2016
Co-Founder Idea Guru Marketing Inc. － Vancouver, British Columbia
  • Too often powerful ideas are lost because they aren't shared with the right people—our mission is to find, build, and engage an audience who cares about what you do
  • Clients include Miss World Canada, ReStory Furnishings, Giving Gifts & Company, Beauty Blend Artistry, and Fall For Me Artistry
05/2014 to 04/2015
Recruitment Marketer Bench Accounting － Vancouver, British Columbia
  • Instrumental in the company growing from 50 employees to 200 in just under a year by attracting ideal candidates to apply through building a strong employer brand online and on campus
  • Responsible for initiating, developing and executing all recruitment-based social media activities, event planning, content creation and responding to careers enquiries
  • Researched the background of all candidates coming in for an interview to effectively identify further areas of discussion so the Talent Manager is fully prepared; attended networking events as a company recruiter
03/2014 to 06/2014
Social Media Coordinator Mindset Social Innovation Foundation － Vancouver, British Columbia
  • Spearheaded the international “Access Our Medicine” campaign by compiling social media toolkits for A-list celebrities such as Richard Branson, Sarah McLachlan, and Brett Wilson, this propelled us in exceeding our goal of 1,000 signatures, and collecting 3,000 signatures on the declaration within the first week of the launch
  • Communicated high-level information from the health field by summarizing papers and making them accessible online to the public
02/2014 to 10/2014
National Director Of Marketing Miss World Canada － Vancouver, British Columbia
  • Wrote promotional print/digital/event collateral and copy, which all 40 delegates utilized in signing over 250 sponsors
  • Responsible for judging the Social Media Awards—evaluated the pages of 40 delegates to select the top three winners
  • Organically increased the organization's online presence by strategically growing social accounts through a content strategy targeting over 17,000 people, sold half the 1,100 person capacity theatre in the first week of ticket sales by developing a pricing strategy that helped grow the organization by $82,500
04/2013 to 05/2015
Social Media Marketing Director Learning Buddies Network － Vancouver, British Columbia
  • Implemented a new online customer service process which improved the flow of communication between potential recruits and the organization's administration
  • Commended by the founder for recognizing this gap, and going beyond job duties by socially recruiting 175 volunteer tutors each semester, which was significantly more than the 50 from prior terms—this increase allowed the organization to expand its efforts to five more inner-city schools in the Lower Mainland
  • Led the organization in securing the UBC Non-Profit Award through digital marketing efforts by beating out 100 organizations
06/2011 to 08/2012
Marketing Associate Macdonald Realty Westmar － Richmond, British Columbia
  • Researched, extracted and evaluated real estate market tactics to complete an in-depth marketing metadata analysis for a real estate firm ($700 million in annual revenue) on the branding of the competing realty agencies
  • Exceeded expectations of managers and owners by presenting a comprehensive 66-page report suggesting parameters which were used by an internationally recognized web designer for the construction of Westmar's website
Education and Certifications
Content Marketing Certification HubSpot
E-Mail Marketing Certification HubSpot
Marketing Software Certification HubSpot
Inbound Methodology Certification HubSpot
Sauder School of Business: Marketing University of British Columbia
  • Not-for-Profit Business Strategy competitor and Marketing Strategy competitor at JDC West—Western Canada's largest business competition
  • Vancouver Board of Trade Leaders of Tomorrow Program participant and Community Member of the Year Award
  • Daniel F. Muzyka Award in Entrepreneurship
  • Brand Management Mentorship Program
Event and Wedding Coordinator Certification Wedding Planning Institute of Canada
Hootsuite Professional Certification Hootsuite
Activities and Honors
  • Mentor at Young Investors Program of Canada
  • Shopify's Diverse Women in Tech Grant Award Winner
  • Kim Business Award of Excellence
  • India Club Academic Achievement Award
  • Consulate General of India Speech Award
  • District Scholarship for Business Excellence
  • Pan Pacific Hotel Vancouver Business Excellence Scholarship
  • Bakshish Hundal Marpole Lions Outstanding Community Citizen Award
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Experienced Public Relations Coordinator resume

Amanda Sharples
Professional Summary

Motivated Office  Administrator ready for a new position where my skills can be properly utilized. Talented at building strong working relationships with fellow staff and assisting with various administrative tasks and duties. Able to work unsupervised and consistently meet all deadlines.

Work History
09/2017 to 05/2018
Shelter Administrative Support Oakville & Milton Humane Society – Oakville, ON
  • Supported Executive Director through personal document management, calendar organization and collateral preparation for meetings.
  • Emergency evacuation planning.
  • Managed social media outlets for the OMHS thrift store.
  • Oversaw inventory and store supply purchases.
  • Drafted outgoing correspondence and reports.
  • Liaised with vendors to order and maintain inventory of store supplies.
  • Researched grant opportunities which corresponded with organizational mission and objectives, coordinating preparation and submission of applications.
  • Attended events to develop professional network of potential donors.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
01/2015 to 09/2017
Fund Development Coordinator Oakville & Milton Humane Society – Oakville, ON
  • Attended special events, acting as a representative of the Oakville & Milton Humane Society.
  • Created fundraising materials for use on social media, web sites, and sent out in mass mailings.
  • Maintained social media accounts and web sites, adding new, exciting content on a consistent basis.
  • Researched possible grants and created grant proposals.
  • Efficiently managed a wide variety of customer service and administrative tasks.
  • Resolved customer issues quickly and efficiently.
  • Cultivated relationships with community, business and local citizen leaders in order to draw attention to The Oakville and Milton Humane Society and bring in new donors and volunteers.
  • Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
  • Conducted community workshops to promote different programs and educate public on available services.
09/2007 to 06/2010
Customer Relations Team Lead Counterforce – Mississauga, ON
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Investigated and resolved customer inquiries and complaints in a timely manner.
  • Asked open-ended questions to assess customer needs.
  • Oversaw daily office operations for staff of 4 employees.
  • Learned and applied product knowledge information.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Answered and directed calls to appropriate individuals and departments.
  • Oversaw inventory and office supply purchases.
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
01/2004 to 01/2007
Senior Administrator Chubb Security – Mississauga, ON
  • Answered and managed incoming and outgoing calls.
  • Generated weekly and monthly sales reports.
  • Provided administrative support to the residential sales team.
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Defused volatile customer situations calmly and courteously.
  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Compiled and analyzed data using spreadsheets and databases.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
09/2003 to 09/2004
Pharmacy Technician Rexall Pharmacy – Mississauga, ON
  • Pharmacy customer records management.
  • Updating medication histories using the Kroll & Nexyss systems.
  • Interpreting medical prescription orders.
  • Assisted the pharmacist with filling daily customer prescriptions.
  • Collected co-payments or full payments from customers.
  • Processed incoming drug orders.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Education
2019
Business Administration
 CDI College - Mississauga - Mississauga, ON
West Credit Secondary School - Mississauga, Canada
Skills
  • Articulate and well-spoken
  • Social media knowledge
  • Invoice preparation
  • Business correspondence
  • Sorting and labeling
  • Documents filing
  • Attention to detail
  • Documentation and reporting
  • Relationship building
  • Time management
  • Flexible
  • Professional phone etiquette
  • Mail handling
  • Answering incoming calls
  • Customer service-oriented
  • Excellent communication skills
  • Invoice processing
  • Customer service
  • Cross-functional team collaboration
  • Self-direction
  • Computer proficient
  • Complaint resolution
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