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Education
Bachelor of Arts, Political Science 2011 Queens College Flushing, NY, USA Political Science
High School Diploma, Information Of Technology 2006 Grover Cleveland High School Ridgewood, NY, USA Information Of Technology
Certificate
  • Alive
  • CPR -Heart Saver for K-12 Schools
  • Adult Mental Health First Aid
Experience
Data Entry/Public Health Laboratory Apr 2019 to Current
Department Of Health And Mental Hygiene New York City, NY
  • Analyze specimen collection forms and the specimen for accuracy.
  • Resolving submitter data entry errors, missing, incorrect information for the Measles specimens received at  Public Health Laboratory using Maven Database system. 
  • Contact submitters within the five boroughs for missing submissions forms Measles Swab (PCR) and Measles Blood (IgG & IgM), including incorrect specimen type.
  • Generate and modify new submission forms for specimen in  order to be process.
  • Fax submitters missing submission forms when required.
Public Health Advisor Sep 2018 to Current
Department Of Health And Mental Hygiene Long Island City, NY
  • Transport Vision Screening equipment from one school to another by public transportation, bus and train.
  • Walking up as many as six flights of stairs carrying equipment that weighs up to sixty pounds.
  • Conduct Vision Screening services for all community schools, including Pre-Kindergarten, Kindergarten, First grade through Twelve within the five boroughs of New York City.
  • Perform primary Vision Screening tests on the average of one hundred and sixty students per day.
  • Refer students who fails Vision Screening to the Optometry team accordingly.
  • Coordinate preplan meetings with school Principals, Assistance Principals, Community school Coordinators, Parent Coordinators and the Department of Health and Mental Hygiene school Nurses, in order to discuss and organize Vision screening services for their school.
  • Arranged for Students Worksheet to be delivered to the school, closer to the screening dates.
  • Inspect the physical spaces provided by the school for vision screening to ensure that there is proper lighting and other essentials available in compliance with the Office of School Health, Vision Program Policies and Guidelines.
  • Complete all required Vision Screening paperwork on each student that was being tested on a daily basis.
  • Catalog all paperwork in alphabetical order.
  • Review and analyze all data, which I, then enter into the Automated Student Health Record on a computer provided by the Department of Education. 
  • Contact and send out emails to school officials when Vision Screening staff will be arriving at the schools. 
Teacher Assistant Aug 2009
Otsar Family Services Inc. Brooklyn, NY
  • Coach students to reach their milestones in the area of self-care while becoming independent in a classroom setting by independently putting their belongings away to the appropriate place. 
  • Interact with Special Needs students within their home and community to improve mental and physical health by providing services that will improve their growth in all areas.
  • Educate students with Special needs about about abuse, bullying, anger, and self-image as to how to communicate how they feel. 
  • Encourage and work with students to become more involved in activities within their community by attending schools functions with them.
  • Construct activities with individuals that will improve their fine and gross motor skills. 

ITS Intern Jun 2005 to Sep 2005
Avanade Inc New York City, NY
  • Troubleshoot and resolved Internet connectivity and General Software issues on clients laptops.
  • Added user accounts to clients laptops.
  • Maintained Backup rotation.
  • Supervised and lead the inventory project, which included gathering of asset information and tracking information into the database. 
    Highlights
    • Time management skills
    • Positive learning process
    • Quick learner
    • Excellent with kids
    • Results-oriented
    • Excellent communication
    This resume is created in 7 minutes.
    Professional Summary

    Professional and knowledgeable, versed in administrative support and customer service. Offering multiple years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

    Work History
    First Service Residential - Administrator San Francisco, CA 11/2015 - 12/2018
    • Manage & track project deliverable and time line's as well as communicate with customers to keep them fully informed
    • Works with general managers to prepare and update progress schedules
    • Monitor and assist in daily production of office and employees
    • Monitor progress of all accounts associated with assigned department
    • Resolve customer complaints or concerns
    • Coordinate with departments on a daily basis
    • Perform other duties as assigned
    Freedom Forever - Operations Coordinator Dublin, CA 12/2018 - Current
    • Manage & track project deliverable and timelines as well as communicate with customers to keep them fully informed
    • Works with Managers to prepare and update progress schedules
    • Monitor and assist in the daily production of the office and employees
    • Monitor the progress of all accounts associated with the assigned department
    • Resolve customer complaints or concerns
    • Coordinate with departments on a daily basis
    • Perform other duties as assigned
    Skills
    • Quality assurance and control
    • Project scheduling
    • Administrative management abilities
    • Performance improvements
    • Schedule management
    • Goal setting
    • Reliable
    • Excellent organizational skills
    • Advanced proficiency in Word, Excel, PowerPoint, and other computer applications
    • Excellent written and verbal communication skills
    • Excellent customer service skills
    • Discretion and confidentiality
    • Outstanding follow-through
    Education
    06/2013 California Pacific Charter Schools Newport Beach, CA High School Diploma
    2018 Keiser University Orlando, FL Bachelors : Business Administration
    This resume is created in 7 minutes.
    Objective
    To obtain a position that will enable me to use my strong interpersonal skills, diverse educational background, and desire to create and share life enriching opportunities. 
    Skills
    • Interpersonal Communication
    • Social Media
    • Conducting and Analyzing Surveys
    • Creative Problem Solving 
    • Customer Service
    • Event Planning
    Education and Training
    Bachelor of Arts : Communication Studies, 2017 Kutztown University of Pennsylvania Kutztown, PA, United States
    Minors: Public Relations, Women's and Gender Studies, and New Media & Digital Communication.
    Experience
    Public Relations and Events Intern
    January 2017 to May 2017
    The Cystic Fibrosis Foundation Lehigh Valley, PA
    • Provided assistance at Great Strides and gala events
    • Established opportunities within the community
    • Located businesses and local groups to promote events
    • Monitored social media for possible improvements
    Vice President of Programming
    August 2016 to May 2017
    United Greek Council Kutztown, PA
    • Host events involving all of Greek life - promote Greek unity
    • Monitor Greek Life's association with the community, while facilitating community service opportunities
    • Locate philanthropic opportunities
    • Supervise the “Adopt a Block” attendance and rotation schedule, a weekly community cleanup activity
    Public Relations Coordinator
    August 2015 to May 2016
    Delta Phi Epsilon Sorority Kutztown, PA
    • Monitor social media and make appropriate posts based on chapter's events, news, and philanthropic opportunities
    • Manage recruitment material
    • Create flyers and advertisements for chapter events
    • Organize and maintain calendar of events
    Prestige Beauty Advisor
    June 2017 to Current
    Ulta Beauty Ocala, FL
    • Demonstrate exemplary customer service skills
    • Listen to customers wants and needs and exhaust all resources to fulfill them
    • Meet daily sales goals, as well as corporate event goals
    • Ability to multitask and work in a fast paced environment
    Affiliations
    • Delta Phi Epsilon Sorority - A women's organization dedicated to philanthropy and leadership, delegating women as the pioneers of the future.
    •  Iota Iota Iota National Honor Society - Women's Studies honor society that encourages diversity, egalitarianism, volunteerism, advocacy, and activism within the community.
    Community Service
    • Fundraised, organized events, and raised awareness for The National Association of Anorexia Nervosa and Associated Disorders, and the Cystic Fibrosis Foundation. 
    • Facilitated guests donation process prior to giving blood at The American Red Cross.
    • Created and Organized the Kutztown University "Walk for Consent" with the It's On Us foundation. 
    • Supervised "Adopt a Block" a weekly community clean up conducted by campus greek life.
    This resume is created in 7 minutes.
    Summary

    Business-conscious individual offering over 7 years working in the Brokerage department. Organized and diligent, with excellent written, oral and interpersonal communication skills. Working towards receiving my Customs Brokers license to further my career with UPS.

    Skills
    • Meticulous attention to detail
    • Strong interpersonal skills
    • Superior organization skills
    • Auditing
    • Excel
    • Word
    • Brokerage
    • Hub operation
    • Small package
    • Leadership
    • Training
    • Coordinating
    • Rejects
    • FDA
    • ADD/CVD
    • Special Accounts
    • NHTSA
    • Lacey
    Experience
    Rater/Holds Rater
    Louisville, KY
    UPS/ Mar 2010 to Current
    • Have direct contact with importers and shipper to obtain necessary information for customs clearance
    • Maintains thorough knowledge of the U.S importing requirements and the ability to gain information by using all resources
    • Being in charge of multiple special accounts of which consist of daily contact with the importer
    • Worked with supervisors and management teams in coordinating the shipments and numbers for the day, making sure the packages moved and made port specific deadlines
    • Developed strong relationships with customers by helping resolve problems to ensure customer satisfaction
    • Processed shipments with Anti=Dumping, Countervailing , FDA and rejects
    Posi Administration
    Louisville, KY
    UPS/ Mar 2005 to Feb 2010
    • Manifested the containers that were being loaded on the airplanes to make sure the destination, piece count, hazmats, location and container numbers were keyed in and closed out into air hub correctly
    • Worked directly with load planning in fixing issues that might have occurred with tale swaps, reloads, weight issues and any other problems that would delay departures
    Telecode
    Louisville, KY
    UPS/ May 2002 to Mar 2005
    • Corrected miskeyed address to prevent missorts
    • Performed audits on small sort employees to make sure they utilized the correct work methods and documented any errors that were found
    Trainer/Server/Public Relations
    Louisville, KY
    Cracker Barrel/ Oct 1989 to Mar 2010
    • Coordinated, led and executed classes for onsite training
    • Assisted manager with monthly promotions and featured specials
    • Planned and organized monthly meetings for businesses
    • Learned and memorized the menu correctly
    • Adapted to different and challenging situations in a professional manner
    • Worked as a team in different positions as one unit
    • Evaluated employee performance and training progress to determine additional training needs
    Specialized Training
    Certificate diploma: Business Management Watterson College Louisville, KY, US

    Majored in Business Management. Deans List Honoree with a 4.0 GPA. Studied for 2 semesters in Psychology and Sociology. Continuing education to reach my Bachelors degree

    Training FDA/PGA

    Completed training in FDA, DOT, Lacey, VNE, and ADD/CVD
    Career development and leadership seminars

    Online Training Export

    Completed Online tutorials for SCS US export Compliance and Automated export systems

    Goal

    My goal is to become successful as a lead to the point to where i have a positive impact with the people I work with and to our loyal customers. At that time I would be looking to take my career to the next level and become a supervisor.