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  • Goal-oriented
  • Self-sufficient
  • Friendly
  • Team player
  • Flexible
  • Proficient in MS Office
  • Sales professional
  • Cash handling expertise
  • Strong team-builder
  • Organized
Work History
Supervisor, 09/2016 to Current
  • Assigned employees to specific duties to best meet the needs of the store.
  • Overlooked/Supervised 60 employees
  • Reported to the district manager regarding all store and staff issues.
  • Scheduled and led weekly store meetings for all employees.
  • Counted cash drawers and made bank deposits.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
Contractor, 01/2002 to 10/2014
Joint Traffic Management Center
  • Supervised multiple workers as well as organized and instructed staff.
  • Performed cleaning duties.
  • Managed the schedules and payrolls of employees.
  • Provided and supplied necessary equipment for all workers.
  • Obtained a Woman- Owned Business Enterprise Certificate from NYC Small Business Services.
  • Supervised the cleaning, maintenance and care of building and grounds.
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks

Supervisor/Operations manager, 11/2004 to 05/2005
Dime Savings Bank
  • Supervised Teller line to make sure policy was followed.
  • Approved and oversaw transactions as needed.
  • Balanced currency and coin vaults as well as the ATMs.
  • Oversaw operations.
  • Maintained confidentiality of bank records and client information.
  • Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.

Real Estate Agent, 04/2006
Mattone Realty
  • Scheduled appointments to show homes and apartments to potential buyers.
  • Coordinated property closing and oversaw document signing.
  • Interviewed clients.
  • Advertised sales of properties through open house listing as well as multiple listings.
  • Generated lists of properties that are compatible with buyers needs.
  • Obtained a Real Estate License.

Business Owner, 07/1989 to 01/1997
  • Managed employees and distinct merchandise.
  • Established goals and objectives towards a positive outcome in a profit setting environment.
  • In charge of ordering all inventory, inventory control and forecasting sales.
  • Handled all scheduling, hiring, training and supervision of employees.
  • Handled payroll, cost reduction and termination of services.
  • Developed and organized staff meetings on a weekly basis.

This resume is created in 7 minutes.
Professional Summary
Highly ambitious real estate professional with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.
Credentials and Skills
  • Active NV Real Estate License
  • Certified Property Manager (CPM)
  • Client Focused
  • Exceptional oral and written communication skills
Work History
Transaction Coordinator 02/2018 to Current
Logic Commercial Real Estate Las Vegas, NV
  • Advertised client properties on websites, through social media and in real estate guides.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Negotiated, facilitated and managed real estate transactions.
Real Estate Agent 01/2015 to 03/2017
The Russell Group Las Vegas, NV
  • Negotiated, facilitated and managed real estate transactions.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Generated listings for sales and rental properties through cold calls and referrals.
Assistant Property Manager 02/2018
New West Property Management Las Vegas, NV
  • Introduced and monitored effective lease renewal programs.
  • Carefully screened applicants for tenancy.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Communicated effectively with owners, residents and on-site associates.
Client Web Specialist 07/2012 to 03/2017
Ameriprise Financial Las Vegas, NV
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Managed call flow and responded to technical support needs of customers.
  • Installed software, modified and repaired hardware and resolved technical issues.
Banker 03/2011 to 07/2012
US Bank Las Vegas, NV
  • Advised clients on mortgage, educational and personal loans.
  • Created strategies to develop and expand sales of services to existing customers.
  • Answered inquiries on banking products including checking, savings, loans and lines of credit.

Teller 09/2009 to 03/2011
Bank of America Las Vegas, NV
  • Executed wire transfers, stop payments and account transfers.
  • Sold cashier's checks, traveler's checks and money orders.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.

Certificate: Real Estate 2014 Berkshire Hathaway Nevada Real Estate Academy - Henderson, NV
  • Real Estate Analysis and Investment coursework
  • Greater Las Vegas Association of Realtors
  • Las Vegas Urban League Young Professionals
This resume is created in 7 minutes.
Dedicated customer service personnel with management experience and exceptional people skills. Versed in problem solving and defusing situations. Desires a challenging role in some type of customer service or environment that requires a strong team.
  • Sales and marketing
  • Crossfire
  • Knowledge of leasing and market conditions
  • Personable
  • Customer service
  • Professional
  • Resolves issues
  • Multi-Tasking
  • Team player
04/2015 to Current
Property Management Market Street Capital San Francisco, CA Basic Property managment from leases to maintaining the properties as well as remodeling properties.
09/2016 to 03/2018
Property manager Westmark Properties Dickinson, TX

Managing several properties including remodeling, maintaining and finding excellent tenants.  

11/2000 to 01/2017
General Merchandise Clerk Safeway Rancho Cordova, CA

Managed a team of 15 employees.  Demonstrated that customers come first by serving them with a sense of urgency. Placed special merchandise orders for customers. Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis. Worked as a team member to provide the highest level of service to customers.

10/2004 to 10/2009
Owner/Appraiser Appraisal Choice Folsom, CA

Basic Real Estate Appraiser duties as well as managing a team of 5 appraisers and 2 office staff. Abilities  needed to acquire new clients regularly and maintain current ones. This sometimes included many office visits to ensure personal commitment and  quality of service. 

04/2000 to 01/2005
Residential Real Estate Appraiser Appraisal Solutions Sacramento, CA Responsible for assessing the condition and value of a property. Key responsibilities: visiting and inspecting properties, completing appraisal reports, taking photos, advising clients, and writing legal descriptions. Required skills include appraisal methodology knowledge, attention to details, observations, customer service orientation, time management, and computer competencies. 
Continuing Education and Appraisal License McKissock, Allied, and Accredited Real Estate CA
Associate of Arts: Liberal Studies American River College Sacramento, CA
This resume is created in 7 minutes.
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Areas of expertise include inventory, scheduling and an extensive knowledge of craft beer and draft systems.
  • Service-oriented
  • Strong work ethic
  • Passion for customer satisfaction
  • Draft beer systems repair and maintenance
  • Staff scheduling
  • Point of Sale (POS) system operation
  • Inventory control and record keeping
Work History
GM/AGM, 09/1999 to 11/2002
Applebee's 1855 Diamond Hill Rd Woonsocket, Rhode Island, United States
  • Manage the day to day operations of a full service restaurant with seventy-five employees and four managers. Guide, develop and train junior managers for promotion to senior management.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Self Employed Caregiver, 04/2017 to Current
Self Employed Warwick, RI
  • Provide home care for sick elderly parents
Self Employed Caregiver, 04/2017 to 04/2018
Self Employed Warwick, RI
  • Provided in home care for sick elderly parents.
Residential Real Estate Appraiser, 01/2004 to 11/2008
Lyman Brothers Appraisal 233 Bell Schoolhouse Rd, West Kingston, RI
Determine the fair market value of residential real estate.
Front Of House Manager, 03/2017
Mews Tavern 456 Main St, Wakefield, RI
  • Manage the day to day operations of a full service restaurant and three bars with a staff of 100+ employees.
  • Carefully interviewed, selected, trained and supervised staff.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reduced liquor cost by over 5% through implementation of pour control measures, improvements in inventory systems and heightened awareness of bar staff.
  • Developed and maintained exceptional customer service standards.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
High School Diploma: 1983
Bishop Hendricken - Warwick, RI
TIPS Certified