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Skillful Lease Analyst resume

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Career Overview
Experienced Computer Systems Analyst with diverse industry experience in corporate, Healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Versed in multiple software systems including Epic (certified-Health Information Management and Identity), AllScripts, Meditech, OnBase and Cerner systems. 
Work Experience
Kaiser Permanenete Greenwood Village, CO Systems Administrator | Application Services Group (ASG) 06/2017 to Current

• End user support included troubleshooting, root cause analysis and permanent resolution of system issues that included collecting, consolidating and analysis of service metrics to facilitate decision making related to service improvements.
• Supported infrastructure Change management in an enterprise organization that resulted in stronger compliance of HIPAA and SOX requirements within ITIL change and release management practice and application delivery processes
• Provide tier 2 support of Document Management System for technical and data issues related to web-based application that resulted in identification of critical application failures
• Provided end user support including troubleshooting, root cause analysis and permanent resolution of system issues that resulted in a reduction of service tickets
• Oversaw various implementation and re-engineering projects from conceptualization to completion
Kaiser Permanente Senior Business System Analyst - Consultant 09/2016 to 06/2017
  • Liaison between the business partners and IT Team
  • Provisioning for business partner accounts across multiple servers
  • Active Directory access administration
  • SharePoint System Administrator- CSC Production Support Team
  • Maintained real-time Root Cause Analysis and Change Management process improvements
  • Developed, implemented and monitor post-process improvements
  • Monitored production batch and ad hoc jobs ensuring proper function
  • Resolved technical and functional issues and developed recommendations and action plans
Oxford Global Resources Epic HIM/Identity Application Analyst - Consultant 01/2016 to 05/2016
  • Design, build, test, validation of Epic HIM modules
  • Identity/Security
  • Support Care Connect (Epic) applications
  • Stabilize and optimize
  • Troubleshoot, diagnose and correct system errors
  • Documentation
Catholic Health Initiatives Epic Certified HIM Application Analyst 10/2014 to 12/2015
  • Epic Implementation HIM Build Analyst 
  • Build, test, and validate Epic software for multiple applications or modules
  • Verify all systems are fully tested before implementation into production
  • Troubleshoot systems and application problems in the test and production environments 
  • Configure Epic for OnBase HIM
  • Release of Information - Workstation Profile and Print Groups
  • Deficiency Tracking - Signature Deficiency Settings
  • Configure Document Types (Document Crosswalk and Indexing Testing)
  • Scanned Image Configuration - Optimization
  • Standardization of documentation and the integration of applicable standards and practices
Recondo Technology Consultant (Revenue Cycle) 01/2013 to 06/2013
  • Managed large scale multi-facility implementations of revenue cycle software in hospitals and clinics nationwide
  • Project Manager for project scheduling, timescales and costs
  • Mapping of charge masters, payer contracts, HIS integration documents, HL7 feeds
  • Implementation and Activation
New West Physicians Consultant (EHR Application Analyst Information Systems- AllScripts) 03/2012 to 07/2012
  • Application Analyst, EHR Allscript
  • System Administrator (Allscripts Patient Portal)
  • Trainer
Catholic Health Initiatives Consultant (Application Analyst Cerner / Identity Management) 05/2011 to 03/2012
  • Cerner/Application Analyst
  • Break/fix, optimization Cerner liaison
  • Identity Management Security
Select Specialty Hospital Health Information and Credentialing Manager 06/2008 to 08/2009
  • Provided strategic direction on prioritization, integration and resource application.
  • Assured compliance with federal, local, state, regional and CMS requirements.
  • Documented business requirements, functional specifications and training procedures systems and PPS/DRG coding.
  • Managed credentialing staff while promoting corporate-wide adherence to all by-laws, industry trends and regulations as well as enhancing current internal policies and procedures.
Education and Training
Health Information Management Regis University, Denver, CO
Medical Assistant Pima Medical Institute
Medical Billing, Coding and Transcription Parks College
Certifications

Certification/Proficiency 

  • Deficiency Tracking
  • Hospital Coding 
  • Release of Information 
  • Identity 

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Job-winning Lease Analyst resume

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Skills
  • HTML,CSS , SQL ,R,C#,Python, Visual Studio , Excel , Word , Access
Education and Training
Bachelor of Arts Information Systems, , , Calvin College, , Grand Rapids MI. May 2019
Experience
Marketing Lead, Roseland Stair Works Inc, February 2019-Current Orland Park, IL
  • Helped develop marketing strategies and plans to launch a new line of less customizable stairs
  • Modeled trends and prepared reports utilizing database details to have a clear picture of the industry 
  • Applied specific demographic parameters to target market , which enabled us to come up with branding options. 
Researcher, Calvin College, March 2019-Current Grand Rapids, MI
  • Conducted research on NuGet Servers and Chocolatey packages to have them localized on the Calvin server. This eases the updating of software quarterly
  • Scripting to enable the ease of updating windows license on all Calvin computers being utilized by the computer science department
  • Managing over half a million dollar worth of servers and patching vulnerabilities
Web Developer, Women In Computing , August 2018-December 2018 Grand Rapids
  • Worked on the first women in computing website for the Calvin Chapter
  • Https://womenincomputing.herokuapp.com
Requirement Analyst , Calvin College Theatre Company , August 2017-December 2017 Grand Rapids, MI
  • Served as liaison between  client and software architects
  • Prepared the user manual for the software package for the client 
  • Monitored user experience test to document the improvements
User Analyst , Grand Rapids public Library , August 2016-December 2016 Grand Rapids
  • Monitored multiple databases to select decisive data-set to analyze for millage
  • Consulted with the client and Data analyst on how to analyze data-set and fulfill client requirements
  • Successfully streamlined specific areas client had to target to get millage passed
Orientation Assistant , Calvin College Orientation , August 2016-Current Grand Rapids, MI
  • Coordinated orientation for international students
  • Facilitated daily activities.
  • Mentored and lead 160 students
  • Worked as a team lead with 13 other leaders
Activities and Honors

2017-2019                  Rangeela - Lead Director

  • Managed all creative content for publicity 
  • Exceeded expectation and sold out 3 nights of the show 
  • Managing over 200 participants  
  • Chairing a 6 member Committee 

Rangeela is an  annual culture show which includes 300 participants and 4000 plus audience members cumulatively 

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Experienced Lease Analyst resume

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Professional Summary

Experienced bilingual Technical Support Analyst with over 4 years of experience in Information Technology Industry and over 2 years Salesforce CRM Administrator experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Certifications

Salesforce Certified Administrator

Credential ID: 8

Skills
  • Systems administration
  • Team leadership Skills
  • Data analysis
  • Technical Writing
  • System Configuration
  • Desktop support
  • SQL
  • MS Office
Education
2017
Associate of Science: Information Systems Technology
Great Bay Community College - 320 Corporate Dr, NH 03801

Experience in:

  • Configuring networking devices to forward traffic throughout a local area network
  • Installing and testing physical layer infrastructure to include copper, fiber- optic, and wireless media
  • Configuring and implementing virtualization of the desktop and network
Accomplishments
  • President of the International Club


Received the Outstanding Student Award from Great Bay Community College for leading the International Club for 3 years. The club consisted of 20+ new and existing students from a range of countries. As president I arranged, hosted meetings and scheduled work for club members to raise club funds.

Work History
11/2017 to Current
Technical Support Analyst Amadeus Hospitality – Portsmouth, NH
  • Providing technical support for clients including Spanish speaking
  • Demonstrating professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
  • Documenting all transactions and support interactions in system for future reference and addition to knowledge base
  • Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
10/2016 to 03/2017
Print Production Assistant Speedpro Imaging – 195 New Hampshire Ave #100, Portsmouth, NH 03801

- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Logged, trafficked and updated projects in job management software.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Distributed an updated weekly report of project priorities to team members and management.
03/2011 to 10/2016
Waiter/Bartender BG's BoatHouse Restaurant and Marina – 191 Wentworth Rd, Portsmouth, NH 03801
  • Hardworking and valued team member
  • Increased customer rapport
  • Consistently provided professional, friendly and engaging service
  • Spoke with patrons to ensure satisfaction with food and service
  • Trained new employees

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