• Prepared vacant units for new residents.
• Cleaned all appliances in vacant units.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Polished glass surfaces and windows.
• Dusted picture frames and wall hangings with a cloth.
• Polished all metal hardware fixtures.
• Removed waste paper and other trash from the premises to designated area.
• Accepted accountability for all assigned building keys, master keys and access cards.
• Disinfected and mopped bathrooms to keep them sanitary and clean.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Returned emptied garbage receptacles to their proper locations.
• Cleaned walls, windows, shades and curtains.
• Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
• Properly labeled and diluted all cleaning solutions.
• Decorated the office, model and surrounding areas for all holidays.

• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Skillfully promoted items on beverage lists and weekly restaurant specials.
• Received and delivered quality products to restaurant from supply warehouse in a timely manner.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Answered telephone calls and responded to inquiries.
• Assigned patrons to tables suitable for their needs and according to rotation.
• Assisted diners with obtaining food from buffet/serving table as needed.
• Assisted in maintaining preparation and service areas in a sanitary condition.
  
• Cleaned and inspected galley equipment, kitchen appliances, and work areas
• Cleaned and organized eating, service, and kitchen areas
• Cleaned and sterilized equipment and facilities
• Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
• Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria.
• Consistently stayed under monthly controllable expense budget.
  
• Prepared checks itemizing total meal costs and sales taxes
• Oversaw the operation and maintenance of equipment
• Requested and recorded customer orders, and computed bills
• Shopped for and ordered food and kitchen supplies and equipment
• Cleaned and sterilized equipment and facilities

• Greeted customers and provided excellent customer service.
  
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Built loyal clientele through friendly interactions and consistent appreciation.
• Cross-trained and coordinated scheduling with team members to ensure seamless service.
• Prepared all food orders within a 2-3 minute time frame.
• Assembled food orders while maintaining appropriate portion control.
• Verified that prepared food met all standards for quality and quantity.
• Handled currency and credit transactions quickly and accurately.
• Strictly followed all cash, security, inventory and labor policies and procedures.
• Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
• Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
• Reported to each shift on time and ready to work.
• Performed all position responsibilities accurately and in a timely manner.
• Supervised kitchen staff of 7 people and ensured proper  food preparation, kitchen clean-up and proper shut down.
• Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
• Helped with preparation, set-up, and service for catering events

As the Assistant Property Manager I assisted the Property Manager in maintaining and optimizing the daily operations of the property with a concentration in accounts payable. My positions required constant multitasking and strong customer service skills. My duties included but were not limited to:

• Minimizing delinquency through follow up methods including phone calls, notices and personal visits.
• Issuing notices for late payments, eviction notices and returned checks.
• Coordinating all details of move-ins and preparing move in folders for all leased prospects after application.
• Completing final walk of vacant units with maintenance supervisor in order to generate final account statements for former residents within 48 hours.
• Entering and coding invoices along with generating invoice reports to ensure payments are received in a timely manner.
• Handling resident issues and concerns in a friendly and professional demeanor.
• Being adaptable and willing to step into any team members position when, and if needed.
  

As a leasing manager I supervised and motivated the leasing team to ensure the community met specific weekly and monthly sales goals. I was trained thoroughly as a community bookkeeper to ensure our community ran smoothly in the absence of the assistant manager. My duties included but were not limited to:

• Auditing lease documents in order to ensure accuracy
• Performing bookkeeping procedures such as posting rent, preparing final account statements, pursuing delinquent rents and delivering notices in the absence of the assistant manager.
• Effectively market apartments  in order to target most qualified applicants.
• Setting and managing the on-site staff schedule
  
• Introduced and monitored effective lease renewal programs.

As a leasing consultant it was my job to be the first impression to prospective residents entering the community. I showed and leased apartments in a luxury 904-unit Dallas apartment community. During my time as a leasing agent I upheld a yearly closing ratio of 41 percent. My duties included but were not limited to:

• Effectively selling the value of the community in order to lease and pre-lease apartments
• Providing clerical support in areas of electronic file maintenance, preparing/processing lease agreements, answering phones and keeping a inventory of office supplies.
• Resolving resident complaints and following up in a timely manner to ensure resident satisfaction.
• Creating and maintaining a positive relationship with residents in order to facilitate retention
  

• Developed curriculum for 4 classes per day which included reading materials, power points, group activities and test.
• Coordinated mediation between students and parents to ensure success of the students.
• Assessed the needs of each individual student to ensure lesson plans were catered to their learning style.
• Developed testing material to influence English fluency.
• Established basic Korean language skills in order to better communicate with students Education