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Skillful Leasing Professional resume

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Professional Summary

Bilingual Leasing Professional who takes pride in developing positive relationships with those she encounters to create the most meaningful customer experience. Eager to develop and apply new skills through work that challenges me and encourages others to do the same. Professional experience consists of property management with a focus in student housing apartment sales.

Bachelor of Arts: Criminology, May 2019
Florida State University - Tallahassee, FL
  • Minored in Business 
Work History
Leasing Professional, 07/2017 to Current
Forum At Tallahassee Tallahassee, FL

·       Generated over $1.2 million in revenue over the course of the properties 10-month leasing season. 

·       Promoted to Leasing Professional after consistently meeting weekly and monthly sales quotas.

·       Led the team in leases signed week over week in year one; remained on pace to do the same in year two.

·       Tailored my sales approach during on site property tours to fit the needs of each unique prospect.

·       Participated in traffic driving initiatives both on site and during on campus marketing.

·       Practiced persistent but calculated follow up with prospects to drive urgency around property deadlines.

·       Provided a positive living experience to encourage retention through on site resident events. 

·       Demonstrated excellent critical thinking skills while resolving resident conflicts and on site disputes.

Caregiver, 06/2013 to 05/2017
Christ The Redeemer Catholic School Houston, TX

·       Responsible for providing an engaging and encouraging learning environment for kids ages 2-6 years old.

·       Diversified my approach to coaching and educating depending on the responsiveness of each individual.

·       Communicated openly with parents when highlighting the positives and negatives of their child's day.

·       Hosted weekly events to encourage engagement with parents and illustrate of the services we provide.

Sales Associate, 06/2014 to 08/2016
Avon Beauty Center Houston, TX

·       Uncovered the unique needs of each individual who entered our store to illustrate the products we carried that best fit them and why. 

·       Responsible for maintaining a welcoming storefront appeal to best highlight the products we carried.

·       Encouraged both positive and negative feedback from our customers to ensure we had a dynamic understanding of whether or not our cliental felt heard and their needs were being met.

  • Proficient in Word/Excel/Powerpoint
  • Bilingual – Reads and Writes Fluently in Spanish/English
  • Superior Customer Service Skills
  • Excellent Work Ethic and Keen Attention to Detail
  • Needs Identification and Analysis
Extracurricular Experience

Varsity Track & Cross Country                                                                                                                                                                                                                              August 2011 – May 2015

Animal Refugee Volunteer, Costa Rica                                                                                                                                                                                                                                      Summer 2017

Boys and Girls Club Volunteer                                                                                                                                                                                                                                                   Summer 2016


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Job-winning Leasing Professional resume

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Results-oriented Medical Sales Representative who consistently exceeds customer retention goals and excels at uncovering customer needs, finding solutions and handling objections. 

Education and Training
Bachelor of Science: Biology 2013 Coppin State University Baltimore, MD, United States

Spirit of Excellence Award

Sigma Alpha Omicron Award

GPA: 3.5

Medical Sales Representative 10/2018 to Current CanyonMD - A Medical Billing & Consulting Company Baltimore, MD
  • Implement tactical strategies within the territory to achieve individual, and company sales goals
  • Design an individual call plans in an effort to increase product sales
  • Develop thought leaders in order to market the product line
  • Develop and maintain strong working relationships with target health care professionals
  • Utilized existing relationships to introduce new business hence enhance the scope of influence
  • Fully comply with applicable laws, guidelines, regulations, company policies and procedures
Leasing Professional 04/2015 to Current Oakleigh Apartments Parkville, MD
  • Consistently exceeded sales goals by 200%.
  • Maintained 100% occupancy rate for multiple units.
  • Improved occupancy rate from 79% to 97% within three months of hire.
  • Achieved business objectives and outperformed the area competitors.
  • Awarded six merit increases during last two years of employment.
Volunteer Tutor/Mentor 06/2014 to 06/2015 Johns Hopkins Medicine Baltimore, MD
  • Conducted summer internship program in collaboration with David Reuben Child Health center.
  • Conducted a 3 month long Purity seminar series for high school students that focused on achieving excellence in athletics, academics and STD awareness.
  • Effectively addressed the specific needs of individuals who lacked sufficient support.

Sales Representative 11/2015 to 01/2016 Victoria's Secret Towson, MD
  • Became the lead sales consultant during peak season.
  • Exceeded sales quota by 200% within a 3 month period.
  • Ranked as the star performer in sales divisions of clothing and beauty.
Inside Sales Representative/ Floor Supervisor 07/2014 to 07/2015 BCBG Max Azria Group LLC Vernon, CA
  • Became the top seller within the first quarter of employment.
  • Received the highest percentage of perks due to extraordinary sales achievements.
  • Used an innovative CRM to cultivate and expand marketing material to clients.
  • Analyzed industry trends and compiled market research data to implement new sales strategies.
  • Effective presentation skills
  • Strong analytical skills
  • Expert problem solver
  • Proficient with Outlook, Microsoft Word/Excel/PowerPoint
  • Excellent listening and communication skills
  • Ability to train, teach, and empower others
  • Organizational and time management skills
  • Strong work ethics 

Top Leasing Professional skills

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Experienced Leasing Professional resume

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Professional and well-grounded office team member with superior clerical skills and property management expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and reports. Offering a successful career spanning more than 5 years.

  • Customer service
  • Detail oriented
  • Team player
  • Microsoft Office Suite
  • Yardi
  • Sales
  • Communication - written and oral
  • Data entry
Tesla Inc. | Owings Mills, MD Service Advisor 10/2018 - 08/2019
  • Welcomed customers to facilitate services, determine service needs and accurately input orders into electronic systems
  • Established new modern ways to ensure shop flow and maintain customer satisfaction
  • Kept detailed records of customer accounts, including actions taken, issues resolved and confidential information
  • Supervised shop flow and client updates to ensure excellent customer service
  • Assisted customers with completing quick and efficient sales transactions using POS systems
  • Maximized customer satisfaction scores by proving quick efficient service
  • Managed sales quotas to ensure goals were exceeded
David S. Brown Enterprises, Ltd. | Owings Mills, MD Leasing Professional 09/2016 - 08/2018
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
  • Actively utilized key selling tools to identify prospect needs
  • Successfully maintained over 95% occupancy over multiple properties
  • Performed daily follow up with prospects, recent applicants and new move ins
  • Accurately wrote maintenance tickets and performed follow up calls
  • Created new package log system to aid with organization
  • Posted online advertisements and performed outside marketing
  • Lead agent that completed weekly updates and gathered accurate competitor rental rates and specials
Target | Owings Mills, MD Team Member 07/2014 - 06/2016
  • Stocked, organized, and cleaned assigned area for maximum efficiency
  • Promoted add on purchases during check out experience to boost sales
  • Trained new team members in stocking procedures and customer service
  • Updated signage to reflect current sales and help promote target items
  • Discarded of outdated items from stock to eliminate health risks
  • Communicated with vendors to determine backorder availability and future inventory
Academic Background
The CE Shop | | Maryland, USA Licensure in Real Estate 2019
Franklin High School | | Reisterstown, MD, United States High School Diploma in General Studies
  • "Employee of the Quarter" Award Recipient - David S. Brown Ent. 2018