Resident Manager resume examples

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Skillful Resident Manager resume

Karen L. Hardaway
Experience
05/2017 to Current
Medical Assistants Waterhouse Ridge Memory Care Beaverton, OR
Record patients' medical history, vital statistics, or information such as test results in medical records.
Authorize drug refills and provide prescription information to pharmacies.
Prepare and administer medications as directed by a physician.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Change dressings on wounds.
Schedule appointments for patients.
08/2012 to 05/2017
Medical Assistant Services For All Generations Portland, OR
Record patients' medical history, vital statistics, or information such as test results in medical records.
Authorize drug refills and provide prescription information to pharmacies.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Contact medical facilities or departments to schedule patients for tests or admission.
Change dressings on wounds.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.As well as prepare and pass medication in a 160 room assisted living facility.
08/2009 to 03/2012
Caregiver Inclusions inc. Portland, OR Provided  physical therapy, meds, cooking and cleaning and other nursing task for a mentally and physically disabled 70 year old man.
09/2011 to 01/2012
Home Health Aide Aging & Disability Services Portland, OR
Changed dressings as well as wound and ostomy care.
Provided patients and family with emotional support due to patients illness of terminal cancer.
Meal plan and prep, provided a variety of duties at patients request. Accompanied patient to Doctor appointments.
Supervised other caregivers and trained them.
Took vitals,passed meds and dealt with Doctors,Hospice,Family and other people on her care team.
05/2002 to 05/2011
Home Health Nurse Addus HomeCare Portland, OR
Provided med management, cooking and cleaning.
Assisted with ADL'S, and other nursing task to a variety of people in their homes.
11/2008 to 01/2011
Pool Therapy Betty Key Portland, OR Provided pool therapy to an 80 year old wheelchair bound women.
04/2008 to 07/2008
Resident Manager Jeannie Fromont-Fromont Homes Beaverton, OR Provided care to Elderly and Disabled adults in a foster home setting. As Resident manager I was in charge of supervising other staff, family relations and customer service,planning care plans and assessments with RN, dispensed medications,ADL'S, bowel care, wound care, meal plan/prep and numerous other nursing task
06/2002 to 07/2008
Foster Parent Maple Star Portland, OR Therapeutic foster parent,had up to 3 children in my home at onetime ranging in age from 4-18. These kids had been physically and mentally abused by biological parents as well as having severe learning disabilities and behaviors due to fetal alcohol and drug abuse by parents.
06/2007 to 11/2007
Direct Care/MR/DD Adults Good Shepard Beaverton, OR Cooking and cleaning,feeding tubes,medication,bathing and dressing and 2 person transfers using hoyer lift.
05/1999 to 11/2003
Resident Manager Paula West-Holman House Portland, OR As Resident manager I was responsible for meal plan/prep,dispensing and ordering medication and supplies for 5 residents,planning safety plans for residents while out in the community, I worked closely with Doctors, case managers, and families. I successfully  completed OIS training. I planned and executed bowel care for residents as well as daily and monthly charting.
03/2001 to 05/2002
Medication Aide Macdonald Residence Portland, OR Passed meds in a 100 patient facility,wound care and diabetic care.
04/2000 to 01/2001
CNA Holgate Center Portland, OR Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.Maintain patients' restrictions to assigned areas.Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses, or social workers.Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.Clean and disinfect rooms and furnishings to maintain a safe and orderly environment.Restrain or aid patients as necessary to prevent injury.Serve meals or feed patients needing assistance or persuasion.Perform nursing duties, such as administering medications, measuring vital signs, collecting specimens, or drawing blood samples.
01/1999 to 01/2000
CNA Mt. St Joseph Portland, OR Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.Clean and disinfect rooms and furnishings to maintain a safe and orderly environment.Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.Serve meals or feed patients needing assistance or persuasion.Perform nursing duties, such as administering medications, measuring vital signs, collecting specimens, or drawing blood samples.Participate in recreational activities with patients, including card games, sports, or television viewing.
Education and Training
1999
New Care Directions Portland, OR, USA
  • CNA
  • CMA 
  • Adult Foster Care
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Job-winning Resident Manager resume

Ana Masifilo
Professional Summary
Versatile Property Manager who brings an excellent blend of people skills and an ability to implement and enforce property rules and regulations effectively.
Skills
  • Customer service-focused
  • Familiar with Fair Housing Laws
  • Affordable housing programs knowledge
  • Tenant and eviction laws
  • Adaptable
  • Complex problem solving
  • Budgeting
  • Knowledge of California real estate laws
  • Exceptional oral and written communication skills
  • Maintenance knowledge
  • Entrepreneurial
Work History
Resident Manager, 08/2017 to Current
Spieker Companies Inc. Burlingame, Ca
  • Posted receipts to appropriate general ledger accounts.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Coded and entered at least 4-8 invoices each day into the in-house accounting software, Yardi.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
Residential Property Manager, 05/2017 to 08/2017
Peter Wang's Inc. Palo Alto, CA
  • Carefully screened applicants for tenancy.
  • Completed final move-out walk-throughs for tenants.
  • Maximized rental income while minimizing expenses through effective planning and control.
Property Administrator, 05/2015 to Current
Barcelon Associates & Management Corporation Menlo Park, California, United States
  • Developed, reviewed and submitted property operating and capital budgets.
  • Maintained constant balance of property petty cash account.
  • Directed the work of 4-6 independent contractors.
  • Established project control procedures such as project forecasts and cash flow projections.
  • Reduced average contract expenses by 20% through aggressive negotiations with vendors.
Leasing Consultant, 06/2015 to 02/2017
Lytton Gardens Palo Alto
  • Secured an average of 4 rental agreements each month.
  • Trained and motivated leasing staff during monthly trainings.
  • Completed final move-out walk-throughs for tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed annual rent calculations using housing database software, Real Page Onesite.
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Handled disciplinary actions, performance appraisals and terminations.
Property Manager, 01/2010 to Current
Private Residential Homes Palo Alto
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Maintained original leases and renewals for the management office.
  • Handled disciplinary actions, performance appraisals and terminations.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Communicated with landlord regarding building and tenant issues.
  • Verified that all customer complaints were handled promptly and appropriately.
Education
High School Diploma: 2009
Woodside High School - Woodside
Real Estate : 2017
Executive Programs - Online
  • Real Estate and Property Management training
  • Will obtain real estate license in the upcoming month
  • Seminar on Marketing and Sales Management
Accomplishments
  • Increased occupancy rates from 50% to 98% in 4 months.
  • Oversaw multiple residential family properties totaling over 360 individual units.
  • Maintained occupancy rate at 100% for months.
Certifications
Certified Occupancy Specialist
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Top Resident Manager skills

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Experienced Resident Manager resume

CAROLYN ALLEN
Professional Summary
Skills
  • Brand Management
  • Market Research and Analysis
  • E-Marketing
  • Consumer Loyalty
  • Product Development
  • P&L Management
  • Market Positioning
  • Budgeting and Allocation 
  • Public and Media Relations
  • Client Communication
  • Corporate Communications
  • Skilled On-Site Staff
  • Customer Complaints
  • Efficient Multi-Tasker
  • Proficiency with Microsoft Office, Excel, Outlook, Excel and Word
  • Strong Interpersonal Skills
  • Time Management
  • Managed Office Supplies
  • Receptionist Area
  • Dedicated Team Player
  • Strong Problem Solver
  • Daily Office Operations
  • Proficiency with Excel Spreadsheets
  • Office Management Skills
  • Data Entry
  • Professional Phone Etiquette
  • Outgoing Correspondence
  • Meticulous Attention To Detail
  • Communication Skills
Work History
RESIDENT MANAGER, 09/2008 to Current
GOLDEN RIDGE APARTMENTS SEBASTOPOL, CALIFORNIA


  • Completed final move-out walk-throughs for tenants.
  • Carefully screened applicants for tenancy.
  • Analyzed and evaluated monthly financial statements.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Communicated effectively with owners, residents and on-site associates.
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Evaluated and recommended changes in rental pricing strategies.
  • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Communicated with landlord regarding building and tenant issues.
  • Managed a community of 27 apartment homes.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained constant balance of property petty cash account.
  • Developed and executed plan to achieve and maintain 100% or better rate of occupancy.
  • Customer Service
  • Team Player
  • Market Conditions
  • Customer Complaints
  • Fair Housing Regulations
  • Efficient Multi-Tasker
  • Consistent Evaluation Of Market Conditions
  • Potential Tenants
  • Affordable Housing Programs
  • Day-To-Day Activities
  • Tenant Relations
  • Careful Records
  • Apartment Tours
  • Rental Payments
  • In-Depth Knowledge
COMMUNITY PROPERTY MANAGER FOR HOAs, 04/2006 to 09/2008
MERRIT PROPERTY MANAGEMENT FOLSOM, CA.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Communicated effectively with owners, residents and on-site associates.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Communicated with board of directors (BOD) regarding building and tenant issues.
  • Developed, reviewed and submitted property operating and capital budgets for review and approval by BOD
  • Scheduled contractors for maintenance issues.
  • Analyzed operational information for impact on NOI, identified trends and recommended appropriate adjustments.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Handled disciplinary actions, performance appraisals and terminations.
  • Managed a community of nearly 8 condominium associations for a total of 3,000+ homes.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Communicated regularly with key on and off-site association contacts to achieve satisfaction with building and services.
  • Planned special events such as lotteries, dedications and project tours.
  • Coordinated with landscape and engineering staff on maintenance and upkeep.
  • Customer Service
  • Educational Sessions
  • Project Management
  • Team Player
  • Market Conditions
  • Skilled On-Site Staff
  • Customer Complaints
  • Efficient Multi-Tasker
  • Consistent Evaluation Of Market Conditions
  • Day-To-Day Activities
  • Owner and BOD Relations
  • Careful Records
  • Cost Control Procedures
  • In-Depth Knowledge
Escrow Supervisor/Sales and Marking Coordinator, 02/2000 to 07/2006
Christopherson Homes, Inc. Santa Rosa/Sacramento
  • Retained clients to build brand awareness and generate leads while managing internal and external marketing campaigns and programs.
  • Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
  • Managed marketing budget and associated market P&L to develop and execute marketing strategies, budgets, and sales plans for new home business segments.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
  • Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for markets.
  • Project Management
  • Team Player
  • Market Conditions
  • Skilled On-Site Staff
  • Customer Complaints
  • Efficient Multi-Tasker
  • Consistent Evaluation Of Market Conditions
  • Day-To-Day Activities
  • Careful Records
  • Cost Control Procedures
  • Conducted Tours
  • In-Depth Knowledge
Education
High School Diploma: PINER HIGH SCHOOL - SANTA ROSA, CA
REAL ESTATE SALES LICENSE : LIC.#0094451, CALIFORNIA DEPARTMENT OF REAL ESTATE -
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