Area Manager resume examples

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Skillful Area Manager resume

Tamashia Dixon
Summary

Resourceful and adaptable Manager with over 10 years and counting of experience in scheduling, staff development, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management , time management and conflict resolution. Customer- focused leader seeking to leverage background into an assistant or operations manager role with a progressive organization.

Skills
  • Business analysis
  • Operations management
  • Effective communication skills oral and written
  • Forecasting
  • Maintain records system
  • P&L management
  • Office management
  • Human resources management
  • Employee engagement
  • Proficient in the usage of office equipment
  • Time management
  • Decision making
  • Inventory control
  • MS Office proficient
  • Employee scheduling
  • Inventory control procedures
  • Employee training
  • Team leadership
  • Cash handling accuracy
  • Excellent time management
  • Payment processing
  • Typing speed 40 WPM
  • Client acquisition
  • Marketing
  • Financial accounting
  • Revenue development
  • General psychology
  • Business process improvement
  • Critical thinking
  • Project management
  • Computer Literate
  • Abnormal psychology
  • Weekly Payroll
  • Accounts Payable/Receivable
  • Medical Terminology
  • Interpersonal communication
Accomplishments
  •  ServSafe Certified
  •  D.O.T Certified Traffic Control Instructor
  • Osha10 Certified
  • Notary Public
Experience
Assistant Branch Manager 10/2016 to Current Labor Finders of Salisbury Salisbury, NC
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees
  • Conducted all employee hiring and exit interviews
  • Evaluated and resolved all performance-based and on-site incident employee injury claims
  • Oversaw new employee on-boarding procedures from initial training to skill development
  • Developed and implemented hiring criteria and employment selection assessments to improve staffing quality
  • Transmitted enrollment, termination and alteration information to vendors in a timely manner
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
  • Scheduled job-fairs and client consultations
  • Created and managed more than 500 confidential personnel records
  • Worked with clients to identify optimal price and service packages
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Area Manager 08/2017 to Current Rocky Top Cleaning Services Knoxville, TN
  • Utilizes digital timekeeping system to document hours worked per day
  • Created communication strategies to meet client objectives
  • Provided onsite training
  • Created weekly schedules for employees
  • Monitored multiple databases to keep track of all company inventory
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Wrote scopes, requirements
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Proactively identified and solved complex problems impacting operations management and business direction
Operations Administrator(Intern) 02/2016 to 06/2018 Pediatric Associates Of South Florida Homestead, FL
  • Analyzed the main operations practices that were being utilized and offered suggestions that improved efficiency
  • Fielded phone calls from customers and answered diverse questions
  • Documented company processes and procedures and disseminated to proper personnel
  • Insurance verification
  • Enhanced operational performance by developing effective business development strategies, systems and procedures
  • Consistently complied with company policies and government regulations
  • Collaborated with staff to maximize customer satisfaction, streamline procedures
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements
  • 180 Intern hours completed
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
  • Organized charts, documents and supplies to maintain team efficiency
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Assembler 10/2014 to 03/2016 Daimler Trucks North America Cleveland, NC
  • Inspected and tested final products to verify conformance to established tolerances
  • Developed and implemented best practices for defect prevention and continuous improvement
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications
  • Adhered to all safety protocols to minimize equipment damage and avoid injuries
Hourly Manager 10/2011 to 11/2014 Burger King Statesville, NC
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines
  • Trained workers in every position, including food preparation, money handling and cleaning roles
  • Championed 100% guest satisfaction by providing excellent dining experience
  • Mentored front of house personnel on company policies customer service techniques and professional communication
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels
  • Efficiently resolved problems or concerns to satisfaction of all involved parties
  • Scheduled and directed staff in daily work assignments to maximize productivity
Assistant Store Manager 06/2007 to 09/2011 Rent A Center Statesville, NC
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
  • Encouraged professional growth and talent development in associates to increase performance in all areas
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
  • Coached and developed store associates through formal and informal interactions
  • Processed credit and debit card payments and returned proper change for cash purchases
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store
Office Assistant 04/2005 to 06/2007 Canac Kitchens Statesville, NC
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Produced professional and error-free letters, presentations and spreadsheets
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
  • Organized files, developed spreadsheets, faxed reports and scanned documents
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Tracked office stock and maintained inventory in neat and organized fashion
  • Served as a central point of contact for all outside vendors needing to gain access to the building
  • Routed agreements, contracts and invoices through signature process
  • Dispersed incoming mail to correct recipients throughout office
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports
Education and Training
High School Diploma: College Prep Statesville High School Statesville, NC, USA
Bachelor of Science: Business Administration Expected in 2021 Liberty University Lynchburg, VA
Associate of Arts: College Transfer Mitchell Community College Statesville, NC
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Job-winning Area Manager resume

Polina N. Razmyslovich, ARM
Summary
Property Management Professional of 14+ years with extensive residential asset management, sales and marketing experience. Decisive, results oriented leader who enables teams by providing a high energy positive environment, competency based training and support.  Highly ethical conduct in business and interpersonal relationships.
Highlights
  • Portfolio Management
  • ARM / CFE
  • Budgeting / Reporting
  • Acquisitions / Dispositions
  • Yardi, OneSite, AS400, Quickbooks
  • Fluent in Spanish / Russian
  • New construction / rehab / lease-ups / resynd
  • Operations Management
  • Marketing / Sales
  • Training / Development
  • Organization / Technical skills
Accomplishments
  • Improved operating structures through effective budgeting, expense and income management to enhance efficiency, productivity and revenues.
  • Recruited and retained strong management teams for new and distressed apartment communities within a portfolio.
Experience
Area Manager 12/2018 to Current Nevada HAND, Inc Las Vegas, NV
  • Responsible for successful operational and financial performance of the assigned portfolio.
  • Ensure compliance with regulatory requirements.
  • Prepare month end and weekly reports.
  • Hire, onboard, train and supervise staff and assess staff performance.
  • Conduct site visits, walk vacant units, observe curb appeal and evaluate general property maintenance.
  • Monitor occupancy and unit availability; recommend shifts in marketing strategies as appropriate.
Property Accountant 11/2017 to 11/2018 Block Real Estate Services, LLC Kansas City, MO
  • Complete Month-End closings in a timely manner and produce accurate and quality financial reports.
  • Generate budget variance explanation reports, capitalize expenditure, property tax, insurance, and accrue operating expenses schedules to support income statement and balance sheet accounts.
  • Prepare construction draws
  • Ensure proper coding of all invoices or payables associated with assigned entities.
  • Bank Reconciliations, Journal Entries, AP/AR Reconciliations. 
  • Assist with year-end and audit paperwork.
Regional Property Manager 10/2011 to 11/2017 Dalmark Management Group, LLC Leawood, KS
  • Oversee daily operations of 13 communities in 2 states.
  • Administer budgets and analyze / identify opportunities for reduction in operating costs.
  • Direct resident relations programs to provide quality service and effectively resolve resident concerns.
  • Assist with due diligence process for company's acquisition of new assets.
  • Direct day-to-day operations with ongoing coordination with individual managers, as well as monitor a collective staff of 42.
  • Complete monthly financial and physical audits for each property to ensure operations maintaining management company standards.
Office Manager / Accounting 05/2009 to 10/2011 Rocmar Services, LLC Liberty, MO
  • Analyzed, examined and interpreted account records, compiled financial information and reconciled reports and financial data.
  • Processed journal entries and performed accounting corrections to ensure accurate records.
  • Assisted with quarterly audit preparation and closing reports.
  • Tracked all spending against approved requests.
  • Created budgets and forecasts.
  • Coordinated monthly payroll functions.
Property Manager 05/2008 to 05/2009 HAKC Kansas City, MO
  • Constructed and implemented policies and procedures for site staff of 12.
  • Maintained accurate financial statements and files.
  • Correctly utilized EIV and income source databases.
  • Oversaw compliance with local, state and federal laws pertaining to the industry, employment and resident / tenant relations.
  • Managed contractors for turn-key and capital projects.
Leasing / Assistant Manager / Property Manager 12/2005 to 08/2007 Cohen-Esrey Real Estate Overland Park, KS
  • Maintained personal contact with tenants
  • Maintained and monitored work order system
  • Lease administration
  • Regularly inspected tenant spaces, mechanical and ground areas
  • AP / AR
  • Reporting
Education
Bachelor of Science: Accounting University of Kansas Lawrence, KS
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Top Area Manager skills

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Experienced Area Manager resume

Stephanie Luth
Summary

Experienced front desk professional able to handle administrative, operational and guest areas without sacrificing quality or service. Quick on feet, fast learner, and eager to start.

Highlights
  • Background in Guest Services and Reservations
  • Proficient in Microsoft Office
  • Meticulous and organized
  • PC proficient
  • Tech-savvy
  • 40 WPM typing speed
  • Service-oriented mindset
Experience
Marina Guest Service Agent Town Of Frisco | Frisco, CO | May 2019-Oct 2019
  • Protected company reputation and built loyal client base by working to resolve problems and improve customer satisfaction
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members
Guest Service/Retail Foreman Copper Mountain Resort | Copper Mountain, CO | Oct 2017-Apr 2019
  • Processed payments and maintained accurate drawers to meet financial targets
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Photographer Camp Laurel | Mount Vernon, ME | Jun 2017-Aug 2017
  • Worked with engineers to deliver polished final products
  • Collaborated successfully with variety of personalities and work styles
  • Defined image requirements and planned photographic events
Class B Operator United States Gypsum | Fort Dodge, IA | Jan 2015-Jan 2017
  • Reviewed incoming materials and compared to documentation to check accuracy of quality
  • Recorded production data in daily logs
Retail Area Supervisor Kohl's | Fort Dodge, IA | Aug 2014-Sep 2015
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Supported managers with organizing
Education
Associate of Science: Professional Photography Iowa Central Community College | | Fort Dodge, IA | May 2017
Skills

Time Management

Attention to Detail

Written and Verbal communications

Computer Literate

Good with numbers and Basic Math

Reference

Jenn Shimp

jenns@townoffrisco.com

Frisco Bay Marina Manager

Frisco, CO

Matt Kugler

mkugler@coppercolorado.com

Guest Service Manager

Copper Mountain, CO

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