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Summary
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Skills
  • Retail inventory management
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations
  • MS Office proficient
  • Team-oriented
  • Sales professional
  • Recruiting and interviewing
  • Outstanding communication skills
Experience
General Store Manager 07/2014 to Current ALFRED ANGELO Houston, Texas Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Worked closely with the district manager to formulate and build the store brand. Resolved an average of 25  customer complaints per month regarding sales and service. Addressed customer inquiries and resolved complaints.
Store Manager 08/2011 to 07/2014 Ross , dress for less Houston , TX Created and directed sales team training and development programs. Wrote sales slips and sales contracts. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Maintained friendly and professional customer interactions.  Hired and trained all sales staff for new store location. Opened and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays for the entire store. Oversaw all daily operations .
District Area Manager 01/1999 to 08/2011 Aijj, Rainbow Stores Houston, Tx Designed employee motivation strategies and contests. Communicated the duties, compensation, benefits and working conditions to all potential candidates.Managed all phases of recruitment, including defining hiring management needs and posting available positions. Built social networks to find qualified candidates. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Supervised local managers. Drove sales growth in Houston Area. Submitted monthly reports to senior management. Displayed the appropriate signage for products and sales promotions. Effectively communicated and coordinated execution of the planogram with store management. Built effective relationships with each store to develop superior customer satisfaction. Provided feedback on competitor activities and best practices.
Education and Training
High School Diploma: Socialogy/Psychology University Of Houston , DT Houston , Tx, US
Activities and Honors
Involvement in many training courses from past employer that offered extensive training o IDP - Individual Development Programs .
 
Mentoring
Effective coaching
Strategic Communication
This resume is created in 7 minutes.
Professional Summary
Experienced Quality Engineer with five years experience solving complex problems with strong technical and analytical skills.  Proven self-starter tackles tasks with little to no guidance. Driven to learn new skills and maximize team success.  

Skills
  • Creative problem solving
  • Expertise in troubleshooting
  • Microsoft applications skills
  • Manufacturing Processes
  • Minitab/PI/Parcview/QIS
  • Written/Verbal Communication
  • Quality Control/Assurance

Work History
09/2017 to Current
Senior Platform Development Engineer Domtar Port Huron, MI
  • Identify novel products and technologies and move them through the stage-gate process.
  • Conduct bench-top testing; develop prototypes and test methods as needed to determine whether a project should be advanced to machine trials or killed.
  • Coordinate and run machine trials. Use statistical analysis to draw data-driven conclusions
  • Interface with sales, marketing, operations, and senior management to collect and share information throughout the life of a project.
07/2013 to Current
Quality & Technical Engineer Domtar Paper Company Johnsonburg, PA
  • Manage all quality related issues on J1 Paper Machine, lead root cause analysis for customer complaints
  • Manage Paper Testing, including equipment purchase and repair, SOP management, Quality Information System.
  • Key member of J1 Operations team; on operating floor daily, aiding in troubleshooting and product management to provide prime product at top efficiency.
  • Provide accessible quality training, regular claim updates, and KPI information to hourly personnel, resulting in 115 days without quality claims
  • Leading research advanced data analysis to identify root causes, onset, and successful resolution of a refining issue resulting in surface picking. Theoretical results corroborated conclusions drawn by in house experts, resulting in a successful prime quality print evaluation
  • Project lead leveraging Web Inspection System, resulting in reduction in claim dollars due to holes and machine breaks from $24,000 in 2014 to $0 in 2015, and $0 in 2016.
  • Design and support trials for product development and optimization
  • Conduct statistical analysis to identify process trends and capabilities
  • Led Cross Functional and Data Analysis Team during J5 Continuous Improvement Project, resulting in 25% improvement in grade change efficiency and $350,000 in savings to date.
  • Led Johnsonburg mill's inaugural Earthchoice Ambassador team. Instituted printer cartridge recycling, organized three book donation and reading events through FirstBook, and organized "Trunk or Treat" in Johnsonburg.




02/2013 to 06/2013
Area Representative Per Diem Buckman USA Johnsonburg, PA
  • Conducted microbiological and chemical property testing on water, pulp, and coatings
  • Gathered data and presented proposals for trials of new products and equipment
  • Worked with process engineers to troubleshoot issues and strive for continuous improvement

05/2011 to 09/2012
Quality & Engineering Manager Orion Ropeworks Winslow, ME
  • Conducted QA testing and SOP development to address quality concerns for nylon, polyester, and extruded polymer rope products
  • Upheld Military Specification standards on specialty product
  • Developed new products and changed existing ones to reduce variable costs
  • Contributed to LEAN projects and developed engineering solutions to process problems
  • Saved $600,000 in annual costs by implementing formulation changes to combination rope products


Education
2011
Bachelor of Science: Biological Engineering
University of Maine - Orono, ME

This resume is created in 7 minutes.
Summary
Repair Technician committed to providing excellent service to clients in manufacturing sites. Highly specialized in automated machine and control systems repair.
Highlights
  • Mechanically-inclined
  • Proficient in electrical repair
  • Dexterous with hand tools
  • MS Office proficient
  • Troubleshooting Skills
  • Great Customer Service Skills
  • HAZMAT knowledge
Accomplishments
Assisted in training 3 new service technicians.
Experience
Service Tech, 07/2011 to Current Heubel Omaha, NE Tested machinery, equipment and parts to identify any defects. Disassembled broken and defective equipment to facilitate repair. Reassembled equipment after completed repairs. Assembled and installed wiring, electrical and electronic components. Cleaned and lubricated vehicles, machinery and equipment. Assembled and maintained physical structures using hand and power tools. Operated tools such as hoists and saws. Routinely inspected machinery and equipment to diagnose malfunctions. Checked fluid levels and replaced filters. Used hand tools to replace defective equipment parts. Replaced worn and damaged hoses, wiring and belts. Maintained up-to-date and accurate repair logs. Briefed new team members on procedures and project goals. Supervised a team of 2Ordered supplies, tools and equipment. Read manufacturer manuals, diagrams and specifications prior to repairing equipment. Soldered and brazed damaged equipment. employees.
Area Manager, 05/2010 to 07/2011 Gaskets N More Omaha, NE Explained company offerings to promote products and services to clients. Documented and reported each installation in company log book. Maintained spare equipment and parts and managed inventory. Supplied technical and customer service support by phone and in person. Created customized courses for distributors and customers to introduce them to relevant features and benefits of products. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Responded to all customer inquiries in a timely manner. Planned and organized routes within territory to maximize efficiency and time in the field. Shared product knowledge with customers while making personal recommendations. Organized joint sale calls with current customers and outside vendors. Maintained friendly and professional customer interactions.
Service Tech, 07/2000 to 02/2010 Ryko Omaha, NE Explained company offerings to promote products and services to clients. Installed and removed RykoDocumented and reported each installation in company log book. Mounted and fastened control panels, sensors and video cameras. Examined systems to locate problems such as loose connections and broken insulation. Maintained spare equipment and parts and managed inventory. Supplied technical and customer service support by phone and in person. Set up and monitored testing of new and improved components. systems, including pulling wire, device termination and mounting back boxes.
This resume is created in 7 minutes.
Professional Summary

Enthusiastic graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills
  • Excellent customer service skills
  • Strategic thinker
  • Personnel development
  • Goal-oriented
  • First Aid/CPR
  • Staff training and development
Work History
Radiologic Technologist Assistant, 01/2019 to 03/2020
Ochsner Health SystemShreveport, LA
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Operated x-ray and mobile imaging equipment.
  • Positioned patients and x-ray equipment to take images.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Assistant Manager, 01/2018 to 11/2018
BuckleShreveport, LA
  • Interacted with customers as they entered the store to determine what their needs were.
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
  • Communicated clear expectations and goals to each team member.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Alerted customers to upcoming sales events and promotions.
  • Built relationships with customers to increase likelihood of repeat business.
Assistant Manager, 06/2017 to 01/2018
J.Crew FactoryBossier City, LA
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Conducted store inventories once per quarter.
Store Manager, 01/2016 to 01/2017
JourneysShreveport, Louisiana, United States
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Interviewed job candidates and made staffing decisions.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
MWR Senior Technician, 04/2011 to 12/2014
Flour Government GroupAfghanistan
  • Performs weekly maintenance on all MWR equipment.
  • Monitors and organizes the use of MWR facility computers, phones, and other office equipment.
  • Arranges maintenance and provides very basic technical support for MWR facility computer hardware and software.
  • Involved in the coordination of organized team sports.
  • Makes weekly movie schedule for MWR theaters.
  • Escorts Afghan workers to the ECP and back.
  • Provides excellent customer service necessary to keep the client happy.
Assistant Manager, 08/2004 to 03/2011
Holy Roller Skatepark and ShopBossier City, LA
  • Maintains daily operations of facility.
  • Plans, organizes and executes competitions and special events.
  • Construction and maintenance of park ramps.
  • Orders all equipment, supplies and merchandise.
  • Writes weekly schedules.
  • Supervises and directs staff.
  • Responsible for daily banking.
Education
Radiologic Technology, Expected in 08/2020
Southern University At Shreveport - Shreveport, LA
High School Diploma: 2004
Avoyelles High School - Moreauville, LA