Assistant General Manager resume examples

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Skillful Assistant General Manager resume

Christopher Ham
Professional Summary


Motivated manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts. Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.

Skills
  • Purchasing expertise
  • Inventory management
  • Process improvement
  • Persuasive communication style
  • Detail-oriented
  • Persuasive negotiator
  • Self-motivated
  • Expansive personal network
  • Dedicated team player
  • Effective leader
  • Efficient multi-tasker
  • Positive and upbeat
  • Analytical problem solver
  • Empowers high-performing teams
Work History
11/2018 to Current
General Manager Hosstyle Motors Checotah, OK
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated associates on market trends and stayed up-to-date on forecasts and industry news.
  • Trained and developed sales representatives in company processes, product knowledge, customer service and selling techniques.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Worked with support teams to resolve issues with product, service or accounting areas.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
03/2018 to 11/2018
General Sales Manager Bob Moore INFINITI Oklahoma City, OK
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
  • Consistently hit and exceeded sales goals by 20%.
  • Analyzed processes previously used to send products to customers and uncovered a more efficient method that was positively received by all involved parties.
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Developed and assigned monthly sales quotas.
  • Participate and oversee stores pre owned stocking inventory.
  • Managed pricing structure for retail and wholesale transactions.
  • Daily Sales Team and Management Training and Communication.
07/2017 to 03/2018
BMW Certified Pre-Owned Sales Manager Jackie Cooper BMW Edmond, OK


  • Supported the sales team in writing proposals and closing contracts.
  • Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team.
  • Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Attended weekly meetings with the group Owner to discuss strategies.
  • Developed a comprehensive training program for new sales associates.
  • Coached employees in successful selling methods and encouraged cross-selling additional products and services.
  • Built relationships with customers and the community to establish long-term business growth.
  • Contacted customers by phone, text, and email in response to inquiries.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
10/2016 to 07/2017
General Manager Kyle Edwards Auto Group Muskogee & Checotah Oklahoma, Dodge, Chrysler, Jeep, RAM, GMC, Buick
  • Exceeded regional annual sales target by 130%.
  • Supported the sales team in writing proposals and closing contracts.
  • Increased regional market share by 120% within 3 months.
  • Developed quarterly and annual sales department budgets.
  • Created and launched new online marketing strategies that resulted in 130% sales increase.
  • Planned and directed staff training and performance evaluations.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Approved all sales staff budget expenditures.
  • Promptly resolved all customer requests, questions and complaints.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to establish long-term business growth.
  • Interfaced with management and colleagues in a professional manner.
  • Managed and recorded all leads from outbound telephone marketing.
  • Prioritized daily workflow's, including all inbound calls, quotes and sales-related inquiries.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Completed quarterly forecasting and monthly financial reviews.
  • Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
  • Analyzed third-party data and investigated new growth opportunities.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
  • Developed and implemented campaigns for email, online advertising, search engines and direct mail.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Instructed staff on appropriately handling difficult and complicated sales.
01/2004 to 02/2016
General Manager Riverside Autoplex McAlester, Poteau, Muskogee, & Holdenville Oklahoma Dodge, Chrysler, Jeep, RAM, Chevrolet


  • Developed quarterly and annual sales department budgets.
  • Planned and directed staff training and performance evaluations.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Approved all sales staff budget expenditures.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Engaged employees in business processes with positive motivational techniques.
  • Held sales coaching sessions.
  • Assessed employee performance and developed improvement plans.
  • Developed metrics and measured success in order to further penetrate the marketplace.
  • Created market and customer-specific marketing solutions for managed brands.
  • Interviewed clients to obtain information on needs.
  • Prepared sales contracts.
  • Generated referrals from satisfied clients.
  • Updated daily logs detailing leads, contracts and client visits.
  • Created benefit-oriented sales presentations.
  • Managed and recorded all leads from outbound telephone marketing.
  • Maintained friendly and professional customer interactions at all times.
  • Developed and rolled out new policies.
  • Initiated rollouts of new enterprise software solution for sales reporting.
  • Trained, coached and mentors staff to ensure smooth adoption of new program.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Collaborated with developers, advertisers and production managers to market products and services.
  • Analyzed third-party data and investigated new growth opportunities.
  • Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Scheduled and led weekly store meetings for all employees.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Reordered inventory when it dropped below predetermined levels.
  • Interviewed job candidates and made staffing decisions.
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Job-winning Assistant General Manager resume

Kim Russ
Summary

Retail manager for over 15 years.

Managed 5 retail stores for Gap.

Currently a  General Manager at Gap Port Jefferson

Skills
  • Ability to analyze data to drive results
  • Excellent planning and execution skills
  • Excellent time management skills
  • Leads team of 18 sales associates.
  • Effectively directs others
  • Customer focused
  • Meets Deadlines
Accomplishments

Successfully managed 5 Gap locations with volumes of 2.5million up to 5.5 million.

Played a key role in the opening of the Gap in Port Jefferson in 1991

Successfully supervised the expansion of the Gap in Smith Haven Mall in 1995

Experience
05/2017 to 04/2019
General Manager Gap Bridgehampton & Port Jefferson, NY
10/2015 to 05/2017
Brand Manager Gap Port Jefferson, NY
Responsible for meeting company visual standards.
09/1998 to 03/2000
Personal Banker Astoria Federal Bank Port Jefferson Station, NY
Customer engagement
Meet bank product quotas
Financial planning
05/1991 to 09/1997
General Manager Gap
Managed 3 Gap Stores
Port Jefferson, Bridgehampton and Lake Grove
Education and Training
Education Hunter College New York City, New York
Associate of Arts: Liberal Arts And General Studies Suffolk County Community College Selden, NY
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Experienced Assistant General Manager resume

Ali Shohatee
Work History
Safe Haven Security Services / ADT - Branch Manager Indianapolis , United States 01/2018 - Current
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Recruited, interviewed, hired and trained 40 employees and implemented sales training and leadership to ensure success.
  • Resolved escalated customer issues in timely manner, which boosted retention rates by 60%.
  • Motivated staff to exceed quotas on a regular basis.
Comcast - xfinity sales professional Bloomington, IN 03/2016 - 12/2017
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Selected the correct products based on customer needs, product specifications and applicable regulations.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and the community to promote long term business growth.
  • Consecutive top sales rep selling the highest bundle package and reaccuring charge.
  • Trained multiple different sales teams on how to sell quad plays and how to build rapport with the customer to exceed. 
  • helped troubled team members that didn't make sales quota 
Western & Southern Financial Group - Financial Representative Bloomington, IN 01/2015 - 09/2015
  • Identified markets and developed appropriate market plans.
  • Demonstrated high level of integrity and maintained client confidentiality.
  • Contacted and secured appointments with prospective and existing clients for the purpose of sales, conservation and service.
  • Adequately prepared for all appointments through established processes.
  • Achieved record breaking sales quota within two weeks of training.
  • Managed a portfolio of 86 accounts totaling $680,000 in sales.
  • Met with an average of 9 clients per week consistently, resulting in a 89% client retention rate.
Bloomington Superior Fuels - General Manager Bloomington, IN 07/2009 - 12/2014
  • Managed team of 14 employees.
  • Oversaw daily business operations at two convenience stores.
  • Increased gross profit within four years of management.
  • Negotiated and monitored all contracts.
  • Handled all business deposits and reporting.
  • Oversaw construction of new restaurant in convenient store; including obtaining necessary permits, contracts, and meeting legal requirements.
  • Assessed various point of sale programs to determine feasibility and efficiency.
  • Involved with direct hiring and training of all employees.
  • Analyzed inventory to determine profitability.
Summary
  • Sales professional with extensive experience in product sales and assessing client needs. Seeks a position as Sales district leader with Pepsi.
  • Proven sales track as a manager.
  • Always over achieved my sales quota. 
  • Manage, motivate and develop a team of frontline employees in order to increase daily productivity and improve business performance
  • Collaborate with cross-functional team members to ensure orders are submitted, delivered and merchandised according to plan
Accomplishments
  •  Elite top sales member
  • Top Home security sales representative award consecutively 
  • Top sales award 
Interests
  • Home improvement projects 
  • Anything technolog
  • Classic cars
  • Being with family 
Reason for leaving

Relocating to Detroit, Michigan to take care of my Parents.

Skills
  • Persuasive negotiator
  • Revenue and profit maximization
  • Strong interpersonal skills
  • Resolution-oriented
  • Energetic and driven
  • Flexible
  • Bilingual in Arabic 
  • Dependable 
Education
Expected in 2021 Indiana University - Purdue University Indianapolis Indianapolis, IN Bachelor Of Science Cyber Security : Cyber Security
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