Auto Parts Manager resume examples

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Skillful Auto Parts Manager resume

Michael Rodriguez
Summary
Efficient Auto Parts Manager who skillfully applies extensive knowledge of auto parts and basic vehicle maintenance on various makes and models. Adept at quickly identifying problems with various parts. Proficient at dealing with customers troubleshooting and resolving service issues. Hit Sales and Profit Quota: in Hartford, 2014; in Middletown; 2015 (100.6%).
Skills
  • 3 years multi-site retail management experience
  • Superior customer service in retail and shop
  • Excellent communication
  • Ability to multi-task 
  • Computer proficiency 
  • Establishing relationships 
  • Autobody collision estimator 
  • Leadership
  • Listening skills
  • Negotiation
  • Automotive background 
  • Fully bilingual (English/Spanish)
  • Familiar with auto parts ordering
  • Reliable
Experience
06/2014 to Current
Auto Parts Manager NAPA AUTO PARTS HARTFORD, CT
  • Manage inventory based on demand and cost.
  • Set sales goals to achieve monthly quotes.
  • Responsible for preparing the store's payroll.
  • Establish and maintain good relationship with customers.
04/2013 to 09/2014
Assistant Manager NAPA AUTO PARTS HARTFORD, CT
  • Supervised employees.
  • Handled store cash and deposits. 
  • Assisted managers with customer service issues.
02/2011 to 04/2013
Dispatcher NAPA AUTO PARTS HARTFORD, CT
  • Supervise a team of 6 drivers.
  • Set up delivery routes in an efficient matter.
  • Schedule drivers for store needs.
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01/2010 to 01/2011
Counter Man NAPA AUTO PARTS Hartford, CT Look up part for customers and provide exceptional customer service.
02/1999 to 05/2005
Administrator Flatbush Market Hartford, CT
  • Managed daily operations for a convenience store: scheduling, training, supervising employees, inventory, customer service, branding and accounting.
  • Developed and successfully expanded the business growth.​
  • Introduced new good for sales for Hispanic customers.
  • Improved the social responsibility in the neighborhood. 
09/2007 to 01/2010
Delivery Driver NAPA AUTO PARTS Hartford, CT Ensured that parts were delivered on a timely basis.
Education and Training
2014
Lead Store Manager Training Program NAPA LEAD Hartford, CT, USA
2009
Manchester Community College Manchester, CT, US General Studies
2006
High School Diploma Bulkeley High School Hartford, CT, USA
1999
Certification: Computer Operations Puerto Rico Junior College Hato Rey, PR, USA
1982
Business Administration University of Puerto Rico Rio Piedras, PR, USA
Awards
  • Sales Quota Achiever, Napa Auto Parts in Middletown, 2015
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